The confident speaker, despite title or position, will have a competitive edge over just about everyone. Cultivating the ability to communicate, choose your words carefully, and engage people is the best investment you could ever make. This seminar will help attendees to understand the principles of active listening and how to apply them to ensure that we collect necessary information needed in order to attain success. Learn how to take the lead and motivate the masses by expressing your message with passion and inspiration.
At the end of this course, participants will be able to:
a. Examine the principles of active listening.
b. Explore active listening skills for better communication.
c. Learn techniques to convey your message accurately and directly.
d. Explore mental coaching techniques to address fear.
PROFESSIONAL ENGLISH : THE ROLE OF ORAL COMMUNICATIONMelD16
The document provides an overview of oral communication, including its essentials, goals, and the importance of listening. It discusses:
- The key aspects of oral communication including defining it as the sharing of information through speech between individuals.
- The main goals of communication which include informing, requesting action, instructing, and persuading.
- How to prepare for oral communication, such as determining the purpose, selecting the topic, analyzing the audience, researching materials, and creating an outline.
- The importance of listening which involves recalling, attending to, assigning meaning to, and remembering a message, as well as empathic listening like accepting other perspectives without judgment.
This document provides guidance on organizing and delivering an effective persuasive speech. It discusses adapting a speech to different audience types, such as favorable, neutral, apathetic, or hostile audiences. It also covers the different types of appeals - pathos, ethos, and logos - that can be used to influence an audience. Methods of persuasion include enhancing one's credibility, using evidence, employing logical reasoning, and appealing to emotions. Various organizational patterns and techniques are presented, such as Monroe's Motivated Sequence, to structure a persuasive speech.
presentation on presentation skills.
It has a clear objective.
It's useful to your audience.
It's well-rehearsed.
Your presentation deck uses as little text as possible.
Your contact information is clearly featured.
It includes a call-to-action.
This document provides an overview of a course on advanced presentation skills. It outlines the course learning outcomes, assessments including assignments, speeches, and presentations, topics that will be covered in the course, and definitions and concepts related to communication and public speaking. The key goals of the course are to develop advanced presentation skills, ability to structure clear content and visuals for different audiences, and critical thinking in developing and responding to questions about presentations. Students will be assessed through participation, assignments, an informative speech, and a persuasive presentation.
This document discusses various aspects of communication including types, importance, barriers and effective communication techniques. It provides the following key points:
1. Communication is the exchange of information between a sender and receiver to convey a message as intended. There are various types including formal/informal and vertical/horizontal/diagonal flows.
2. Effective communication requires removing barriers, choosing the right medium, planning messages clearly and providing feedback. Listening is also an important skill.
3. Written communication requires brevity, simplicity, facts and structure while considering the audience. The writing should then be edited to ensure clarity and understanding.
The confident speaker, despite title or position, will have a competitive edge over just about everyone. Cultivating the ability to communicate, choose your words carefully, and engage people is the best investment you could ever make. This seminar will help attendees to understand the principles of active listening and how to apply them to ensure that we collect necessary information needed in order to attain success. Learn how to take the lead and motivate the masses by expressing your message with passion and inspiration.
At the end of this course, participants will be able to:
a. Examine the principles of active listening.
b. Explore active listening skills for better communication.
c. Learn techniques to convey your message accurately and directly.
d. Explore mental coaching techniques to address fear.
PROFESSIONAL ENGLISH : THE ROLE OF ORAL COMMUNICATIONMelD16
The document provides an overview of oral communication, including its essentials, goals, and the importance of listening. It discusses:
- The key aspects of oral communication including defining it as the sharing of information through speech between individuals.
- The main goals of communication which include informing, requesting action, instructing, and persuading.
- How to prepare for oral communication, such as determining the purpose, selecting the topic, analyzing the audience, researching materials, and creating an outline.
- The importance of listening which involves recalling, attending to, assigning meaning to, and remembering a message, as well as empathic listening like accepting other perspectives without judgment.
This document provides guidance on organizing and delivering an effective persuasive speech. It discusses adapting a speech to different audience types, such as favorable, neutral, apathetic, or hostile audiences. It also covers the different types of appeals - pathos, ethos, and logos - that can be used to influence an audience. Methods of persuasion include enhancing one's credibility, using evidence, employing logical reasoning, and appealing to emotions. Various organizational patterns and techniques are presented, such as Monroe's Motivated Sequence, to structure a persuasive speech.
presentation on presentation skills.
It has a clear objective.
It's useful to your audience.
It's well-rehearsed.
Your presentation deck uses as little text as possible.
Your contact information is clearly featured.
It includes a call-to-action.
This document provides an overview of a course on advanced presentation skills. It outlines the course learning outcomes, assessments including assignments, speeches, and presentations, topics that will be covered in the course, and definitions and concepts related to communication and public speaking. The key goals of the course are to develop advanced presentation skills, ability to structure clear content and visuals for different audiences, and critical thinking in developing and responding to questions about presentations. Students will be assessed through participation, assignments, an informative speech, and a persuasive presentation.
This document discusses various aspects of communication including types, importance, barriers and effective communication techniques. It provides the following key points:
1. Communication is the exchange of information between a sender and receiver to convey a message as intended. There are various types including formal/informal and vertical/horizontal/diagonal flows.
2. Effective communication requires removing barriers, choosing the right medium, planning messages clearly and providing feedback. Listening is also an important skill.
3. Written communication requires brevity, simplicity, facts and structure while considering the audience. The writing should then be edited to ensure clarity and understanding.
The document discusses soft skills that are important for nurses. It defines soft skills as personal attributes that enable effective interaction, such as communication abilities, social graces, and emotional empathy. It identifies several key soft skills for nurses, including adaptability, flexibility, initiative, patience, problem-solving, professionalism, confidence, empathy, teamwork, networking, observation. Developing these soft skills can help nurses effectively communicate with patients, deliver safe and quality care, and build trust in their work.
Analytical or critical listening involves listening to evaluate the content of a message through analysis, critical thinking, and judgment. It requires actively participating and focusing on the speaker, connecting information, reflecting on information from the speaker's perspective, and being open-minded and self-motivated. Key strategies include giving full attention, rephrasing the message, watching non-verbal language, focusing on the speaker, recognizing facts versus opinions, understanding perspectives, and reserving judgment. Being close-minded, asking empty questions, and making assumptions should be avoided. Analytical listening benefits include reducing misunderstandings, interpreting data effectively, opening the mind, solving disagreements, and increasing knowledge.
Winning Complex Sales with an Intentional StrategyRichardson
In this SlideShare, Richardson discusses as the buying journey has become more complex, dynamic, and iterative, sales professionals often find themselves in a daily state of crisis — reacting to customer changes and competitor moves. Hear why sales professionals must not only engage in customer-centric activities that add real value, but they must also navigate and anticipate the constant changes taking place for their buyers and help lead them through the buying process.
This document provides an overview of an advanced presentation skills course. It outlines the course learning outcomes, which include demonstrating effective presentation skills, structuring clear content and visuals, and engaging in critical thinking. Assessments include participation, assignments, an informative speech, and a persuasive presentation. Topics covered include narratives, language style, delivery techniques, and using visuals. The document also discusses communication, public speaking, listening skills, and key communication concepts.
This document discusses soft skills that are important for nurses. It defines soft skills as personal attributes that enable effective interaction and communication. Some key soft skills discussed include:
- Communication skills like active listening, verbal, non-verbal, and written communication
- Relationship building skills like empathy, understanding cultural differences, and developing trust with patients
- Workplace skills like adaptability, teamwork, problem-solving, professionalism, and initiative
- Presentation skills to engage with audiences and understand different perspectives
- Motivational skills to elicit desired behaviors from others like setting goals and recognizing achievements
- Self-motivation skills and the ability to motivate others
The document emphasizes that soft skills are crucial for nurses to effectively communicate
Presentation%20(5)%20(1) (1).pdf university of okarawajihaabbas95
Advanced listening skills refer to the ability to comprehend and understand spoken information at a high level by actively engaging with the speaker, interpreting their message accurately, and processing information effectively. Advanced listening skills are crucial in various contexts like personal relationships, professional settings, and academic environments. There are different types of advanced listening skills including critical listening, empathetic listening, active listening, reflective listening, discriminative listening, global listening, and appreciative listening. Developing proficiency in these various types of advanced listening can help individuals become more effective communicators.
What is Effective Communication? 6 Benefits, Skills and Barriers | Enterprise...Enterprise Wired
The document discusses effective communication as a vital skill consisting of clarity, conciseness, empathy, active listening, openness and other elements. It describes effective communication as a two-way process that minimizes misunderstanding and fosters understanding. Some benefits include improved relationships, enhanced teamwork and productivity, and reduced conflict. Developing communication skills involves tailoring messages, giving and receiving feedback, being assertive, and practicing regularly. Barriers can include cultural differences, language barriers, biases and emotions. Effective communication is important in personal relationships, professional settings, public speaking, negotiation and online communication. Fostering a culture of communication within organizations can improve collaboration and problem solving.
This summary provides the key components of effective listening according to the document:
1. The document outlines the HURIER model of effective listening which includes the skills of Hearing, Understanding, Remembering, Interpreting, Evaluating, and Responding.
2. It describes the listening responsibilities of both speakers and audience members which involves minimizing distractions, taking notes, asking questions, and interpreting nonverbal cues.
3. Effective listening requires focused attention, understanding the speaker's message before criticizing, and responding to the speaker and audience with civility.
This document provides 7 strategies for driving engagement in written content: 1) Take the perspective of the audience, 2) Define the audience, 3) Focus on a clear purpose and call to action, 4) Increase relevance by addressing audience questions, 5) Increase relevance by including helpful details, 6) Connect with the audience using an appropriate voice and word choice, and 7) Design the content to be accessible and encourage interaction and sharing. The key is to understand the audience, focus the content on their needs and questions, and use formatting and design to make the content easy to consume. Measuring engagement metrics provides feedback to further improve relevance and results.
The document discusses the importance of presentation skills for effective communication. It outlines key aspects of developing and delivering successful presentations, including thorough preparation, clear structure, use of visual aids, audience engagement, and practice. It also provides tips on overcoming common challenges like fear of public speaking through strategies like exposure therapy, cognitive behavioral therapy, and mindfulness.
Describe and distinguish between various communication methods for delivering information and messages in a variety of
situations across all levels of the organization.
The #DROOS_FLGAWDA channel is dedicated to providing scientific content that effectively contributes to building knowledge among interested and quality workers as well as manufacturers and service providers so that they can achieve their products better, faster and at the lowest cost.
Simply channel #DROOS_FLGAWDA... will change your life for the better
JOIN-US FOR FREE
https://goo.gl/4S8PQ8
This document provides guidance on developing and delivering effective public speeches. It discusses key principles such as identifying audience needs, developing a clear purpose and benefit statement, and incorporating techniques like storytelling, body language, vocal variety and audience engagement. The document outlines best practices such as starting a speech with a question or quote, using gestures to emphasize points, engaging the audience through participation, and managing questions in a four step approach. It also offers tips for overcoming fears, gaining credibility as a speaker, and crafting memorable speeches that keep audiences engaged.
This document provides guidance on developing and delivering an effective public speaking presentation. It discusses determining the reason for speaking and knowing the audience. It recommends organizing the presentation with an introduction, body, and conclusion. Specific organization structures are outlined. Visual aids, rehearsal, delivery approach, and keeping the audience engaged are also addressed. The overall message is that preparation, understanding the audience and context, and an organized structure are keys to successful public speaking.
This document provides guidance on interview skills and giving presentations. It discusses the purpose of interviews from the perspective of both the candidate and employer. It provides tips for interviews, such as arriving on time and dressing appropriately. For presentations, it recommends preparing, practicing, using visual aids simply, and establishing a comfortable environment. It also gives techniques for delivery, such as varying voice, maintaining eye contact, and having an open body language. The document aims to help individuals improve their interview and presentation skills.
The document discusses communication skills training provided by Association For Academic Quality (AFAQ), an independent non-profit organization established to promote education in Pakistan. The training covers key topics like defining communication, different types of communication, components of an effective communication process, characteristics of effective communication, barriers to communication, and tips for improving communication skills. The overall aim of the training is to help education managers develop and enhance their communication abilities.
Historical Perspective, Research in Higher Education
Vincent Carpentier
UCL Institute of Education, University College London, London, UK
Synonyms
The study of the past; the long-term lens; changes and continuities.
Definition
The study of the past of higher education.
Introduction
The engagement with history is an important feature of research in higher education, which has taken various forms and has been driven by various rationales (Lowe 2009). The variety of objectives, methodologies and interpretations is precisely what made the contribution of the historical dimension to the understanding of higher education so valuable although it has not come without its challenges.
Past present and future
Many factors explain why universities alongside other forms of higher education have always been the objects of a strong historical attention. To start with, Hammerstein reminds us that “European universities are the oldest surviving European institutions with the exception of the catholic Church” (1996, p.113).
Past and present
Although the historical perspective often confirms its strong potential to enrich the understanding of higher education, it does not escape from the key debates about the various conceptions of the role of history and its potential uses and misuses. Such debates question whether the use of history to inform the present is desirable or even feasible. The risk of presentism has been debated within most historical fields and the history of higher education is no exception (Hutcheson, 2010). Such controversies had the merits to sound a note of caution for those seeking to conduct or read historical research in higher education. First of all, they remind us of the intrinsic value of historical research in higher education and that “it was perfectly possible for historical explanations to be pursued for its own sake without reference to the claims of social relevance” (Tosh, p. 47). They also incite those seeking to link past and present to be mindful of the danger of a presentist view of history and its consequences in terms of misinterpretations or anachronisms. Those are problematic issues not only in relation to the validity of historical findings but also in relation to the ways findings “travel”, and can sometimes be decontextualized as part of an instrumental and selective use of history by media and policy circles. Acknowledging those limitations does not weaken but strengthens a reasoned approach of history seeking to inform the present. This effort of contextualisation is an integral part of a necessary productive engagement of historians with public policy (Szreter, 2011, p. 222).
2
Periodisations
The difficulty to make sense of such a long history is reflected by the variety of offered historical periodisations of higher education, which mirror the differences in the lens and the thematic chosen. The starting point of such periodization has also always been a recurrent issue. Many researchers like Perkin identified the ri
ORGANIZING AND DELIVERING A PERSUASIVE SPEECH.pptxsherylduenas
This document provides guidance on organizing and delivering an effective persuasive speech. It discusses adapting a speech to different audience types, such as favorable, neutral, apathetic, or hostile audiences. It also covers the different types of appeals that can be used in a persuasive speech, including emotional appeals, establishing credibility or ethics, and using logical reasoning. Finally, it discusses qualities that make for an effective persuasive speech, such as having a clear goal and main point, using supporting evidence, engaging the audience, and appealing to both logic and emotion.
Characteristics of effective counsellors include attitudinal skills like respecting clients and being non-judgemental. Effective counsellors also demonstrate empathy, unconditional positive regard, listening skills, verbal communication skills, and providing leads. Experience is important for counsellor effectiveness, as is establishing the right type of relationship with clients. Effective counsellors also have traits like self-awareness, maturity, and ability to maintain emotional distance. Counsellors face challenges like remaining impartial, setting relationship boundaries, navigating disjointed mental health systems, and managing their own mental health needs.
CapTechTalks Webinar Slides June 2024 Donovan Wright.pptxCapitolTechU
Slides from a Capitol Technology University webinar held June 20, 2024. The webinar featured Dr. Donovan Wright, presenting on the Department of Defense Digital Transformation.
The Science of Learning: implications for modern teachingDerek Wenmoth
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Analytical or critical listening involves listening to evaluate the content of a message through analysis, critical thinking, and judgment. It requires actively participating and focusing on the speaker, connecting information, reflecting on information from the speaker's perspective, and being open-minded and self-motivated. Key strategies include giving full attention, rephrasing the message, watching non-verbal language, focusing on the speaker, recognizing facts versus opinions, understanding perspectives, and reserving judgment. Being close-minded, asking empty questions, and making assumptions should be avoided. Analytical listening benefits include reducing misunderstandings, interpreting data effectively, opening the mind, solving disagreements, and increasing knowledge.
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This document provides an overview of an advanced presentation skills course. It outlines the course learning outcomes, which include demonstrating effective presentation skills, structuring clear content and visuals, and engaging in critical thinking. Assessments include participation, assignments, an informative speech, and a persuasive presentation. Topics covered include narratives, language style, delivery techniques, and using visuals. The document also discusses communication, public speaking, listening skills, and key communication concepts.
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Advanced listening skills refer to the ability to comprehend and understand spoken information at a high level by actively engaging with the speaker, interpreting their message accurately, and processing information effectively. Advanced listening skills are crucial in various contexts like personal relationships, professional settings, and academic environments. There are different types of advanced listening skills including critical listening, empathetic listening, active listening, reflective listening, discriminative listening, global listening, and appreciative listening. Developing proficiency in these various types of advanced listening can help individuals become more effective communicators.
What is Effective Communication? 6 Benefits, Skills and Barriers | Enterprise...Enterprise Wired
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Synonyms
The study of the past; the long-term lens; changes and continuities.
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The study of the past of higher education.
Introduction
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Past present and future
Many factors explain why universities alongside other forms of higher education have always been the objects of a strong historical attention. To start with, Hammerstein reminds us that “European universities are the oldest surviving European institutions with the exception of the catholic Church” (1996, p.113).
Past and present
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3. Importance Of Spotting A Liar
Spotting a liar during a presentation is crucial for several reasons:
• Credibility
• Trust
• Ethical Standards
• Decision Making
• Reputation
• Audience Engagement
4. Basis on Which A liar Can Spot:
The audience can spot a liar during a presentation based on several
behavioral, verbal, and contextual cues. Here are some key indicators:
Basis
Behavioral Cues Verbal Cues
Voice and Tone
Contextual Cues
Psychological and
Emotional Cues
5. 1. Behavioral Cues
• Body Language:
Inconsistent or unusual body language, such as fidgeting, avoiding eye
contact, or excessive hand gestures, can indicate dishonesty.
• Facial Expressions:
Micro-expressions, which are fleeting facial expressions, can reveal true
emotions that contradict what is being said.
• Nervous Habits:
Increased nervousness, such as touching the face, scratching, or shifting
posture, can suggest discomfort with the truth.
6. 2. Verbal Cues
• Inconsistencies in Story:
Contradictions or inconsistencies in the narrative can indicate fabrication or
deceit.
• Overly Detailed or Vague Responses:
Providing too many unnecessary details or being overly vague can be a
tactic to distract or confuse the audience.
• Hesitations and Pauses:
Frequent hesitations, long pauses, or filler words (like "um" or "uh") can
suggest that the presenter is trying to think of a believable lie.
7. 3. Voice and Tone
• Voice Pitch:
A higher-than-usual pitch can occur due to the stress of lying.
• Speech Rate:
Speaking unusually fast or slow can indicate nervousness or the
need to think through a fabricated story.
• Changes in Tone:
Sudden changes in tone or emphasis on certain words can be a sign
of deception.
8. 4. Contextual Cues
• Consistency with Known Facts:
If the presenter's statements contradict known facts or previous
statements, it can indicate lying.
• Logical Coherence:
A story that lacks logical coherence or seems implausible might
suggest fabrication.
• Evidence and Sources:
The absence of credible evidence or reliable sources to back up claims
can be a red flag.
9. 5. Psychological and Emotional Cues
• Emotional Discrepancies:
Emotions that don't match the content of the presentation can indicate
falsehood. For example, smiling when discussing a serious issue.
• Defensiveness:
Becoming overly defensive or aggressive when questioned can indicate that
the presenter is hiding something.
• Baseline Behavior:
Observing the presenter’s normal behavior at the beginning of the
presentation can help the audience spot deviations that might suggest lying.
10. Advantages:
Preserving Integrity:
Identifying dishonesty helps
maintain the integrity of the
information being presented
and protects the audience
from misinformation.
Building Trust:
It helps build and preserve
trust between the presenter
and the audience, as well as
among audience members
themselves.
1. Ensuring Credibility and Trust
11. 2. Improved Decision-Making
Accurate Information:
Ensures that decisions are based
on accurate, truthful
information, leading to better
outcomes.
Risk Mitigation:
Help avoid the potential
negative consequences of
decisions made based on false
information.
12. 3. Educational Value
Learning Opportunity:
Provides a learning
opportunity for both the
presenter and the audience
about the importance of
honesty and the skills needed
to detect deception.
Improved Skills:
Enhances the audience's
ability to recognize and deal
with dishonesty in future
interactions.
13. 4. Enhanced Critical Thinking:
Critical Analysis:
Encourages the audience to
engage in critical thinking and
analysis, questioning and
verifying the information
presented.
Active Participation:
Promotes active participation
and attentiveness from the
audience, as they become
more vigilant and involved in
the presentation.
14. 5. Upholding Ethical Standards
Ethical Accountability:
Promotes ethical behavior and
accountability, setting a standard
for honesty in presentations and
discussions.
Professionalism:
Reinforces a culture of
professionalism and integrity
within an organization or
group.
15. • Overall, spotting a liar in a presentation is crucial to ensure the
integrity, trustworthiness, and effectiveness of the
communication process.
• A combination of all the above cues can raise suspicion and warrant
further scrutiny.
• Spotting a liar during a presentation is advantageous for maintaining
the integrity, trustworthiness, and effectiveness of the
communication, ultimately leading to better decision-making and a
more positive and ethical environment.
Conclusion:
16. Real-Life Example
Imagine a company executive giving a presentation on the financial health of
the company. If the executive frequently avoids eye contact, provides
excessive details about minor cost-saving measures while being vague about
significant financial losses, and their voice becomes noticeably higher-pitched
when discussing financial stability, these could be signs of deceit. Additionally,
if they repeatedly assert their transparency and honesty without being
prompted, it might further suggest they are not being truthful.
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