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How to design 70-20-10 learning eco-system

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Sprout Labs
Sprout Labs

In the Sprout Labs Learning While Working Manifesto we talk about challenges of what we are calling the 3Cs – Change, Complexity and Collaboration. Continuous learning and the 70:20:10 model is an ideal approach to dealing with these challenges. Application of the 70:20:10 model is new mindset for learning and development. 70:20:10 models are more complex than just organising events. A useful mindset is to think about the 70:20:10 learning model as an eco-system.

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How to design 70-20-10 learning eco-systems
We will explore: • the features of learning ecosystems • how digital technologies can be used to increase and enhance learning • the mindsets that are required to design learning ecosystems • how to generate new ideas for learning models and where to look for ideas.
It’s 3 things Design patterns A process Some principles
Manager as learning leader Employee as self directed learner L&D as ecosystem designer
Learning goal. Simulation based workshop. Mobile App – sends reminders and practice activities and tracks goals. This is all reported using xAPI. Virtual Classrooms for progress check- ins about lessons learnt. Coaching. A program for managers.
An ecosystem is an interactive system of components that work together.
A learner centered learning eco-system.
Pathways Performance support Communities of practice Group learning Collections of knowledge Best practice examples Getting better goals Practice Feedback Coaching Mentoring
Technology 70-20.com xAPI Focus on getting better rather than being good. Nine Things Successful People Do Differently - Heidi Grant Halvorson Getting better goals
Practice Learning is more than just doing the job. Principle: Employees need to be allowed to practise and fail, learn and try again. Formal courses that are performance focussed can provide can the chance for employees to practice and fail. This what great digital learning can achieve.
Pathways Practice Employees and managers need to be guided. Examples: Competence frameworks Multiple level programs Manager and coach guides for programs Principle: The manager's role in learning programs should be purposefully designed. Getting better goals
Pathways Practice Feedback Coaching Mentoring An employee's manager is the key enabler to learning. Principle: Everyone needs to be given feedback on their performance. Principle: Managers need to be supported to implement learning while working. Getting better goals
Pathways Communities of practice Group learning Practice Feedback Coaching Mentoring Principle: Work and learning should be social. Technology Totara Social Slack Podio jostle.me Blogs Principle: Employees need to work with peers and their manager to reflect and articulate what they are learning and how change is happening. Getting better goals
Communities of practice Group learning Built to last
Group learning Workshops run by peers Lessons learnt Retrospectives Continuous improvement Issue management
Performance support Collections of knowledge Best practice examples Technology Degreed RSS readers SupportPoint Wikis – confluence Training is too often just information provision. Principle: Learners should be able to quickly and easily access the information they need.
Pathways Performance support Communities of practice Group learning Collections of knowledge Best practice examples Practice Feedback Coaching Mentoring Getting better goals
Many pieces of technology I’ve been talking about are also the enablers for a digital workplace.
Some may exist already and they not being used for learning.
Collaboration Organizing information Reflecting
L&D as ecosystem designer Designs relationships between the components. Designs for the short term and long term. Does more than design courses. Designs how the system will be supported eg what we as “gardeners” do
Looking for ideas for beyond corporate learning?
Think about something you’re passionate and self motivated about.
How does learning in that area work for you?
Their own creative projects An experience artist as coach How are artist’s trained? Critiques Visual journals Assessed by portfolio Shared studios Side shows
Simulations How are doctors trained? Supervisor Assessed by simulations and exams Journals Conferences Working with patients Group learning Observation
Thank you for your participation! Dr Robin Petterd Learning Consultant M: +61 419 101 928 E: robin@sproutlabs.com.au T: @sproutlabs_au

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