ATD 2016 - Redefining the future of L&D

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This document discusses the 70:20:10 model for workplace learning and development. 70:20:10 proposes that 70% of learning happens on the job through social and informal learning, 20% happens through social learning and feedback from others, and 10% happens through formal learning such as courses. The document advocates applying this model to redefine the future of learning and development (L&D) in organizations by integrating learning into work processes, expanding the role of L&D professionals, and using continuous improvement. It provides examples of new L&D roles focused on performance improvement and describes a three-step process for organizations to inspire, implement, and improve their use of the 70:20:10 model.

Redefining the future of L&D
with 70:20:10 and beyond!
Jos Arets & Charles Jennings & Vivian Heijnen

Available in the bookstore & online at www.702010Institute.com

Agenda
3
What is 70:20:10?
How to apply 70:20:10?
Redefining the future of L&D
1
2
3

70 20 10
70:20:10 - reference model
Learning by doing Social learning Formal learning
olor

Picture Place Holder - Drag Your Picture Here - Send it Back AIer Drag to Get the Blackish Creamy Eﬀect
70:20:10 is:
• a reference model to help increase
individual, team and organisational
performance
• a tool to help re-focus from learning (input)
to performance (output)
• a way to support learning where most of it
happens – in the workﬂow
• an opportunity to extend the impact of HR/
L&D
7020
10

Adding value with 70:20:10 for L&D!
10
Formal
learning
20 70
Informal and social learning
Experiment
Single point solution
Learning separate from work
Realisedvalue
Continuous development
Learning integrated with work
Add learning in the workﬂow
Conceptualise
Reflect Experience

70:20 - working = (social) learning
7
70 20
Learning by doing Social learning

On-the-job learning is more important for worker’s
(human capital) development than formal training.
Andries de Grip

Source: [1].
60
50
40
30
20
10
0
20
2004
2007
2010
2013
30 40 50 60 70
Informallearning(%ofworkingtime)
Age
Workers in the Netherlands spend a large and increasing
share of work time in informal learning
2013

10 - structured learning
10
10
Formal learning

How important is learning sheet music
in order to compose soundtracks?
11

Hans Zimmer
Composer of >100
soundtracks with a couple
of piano lessons

Piano roll is contemporary
performance support for sheet music.
13

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70:20:10 isn’t:
• a new interface for traditional training
• a learning theory
• a rule or mantra
• a ﬁxed ratio
• a way to keep different learning
approaches separate
7020
10

Picture Place Holder - Drag Your Picture Here - Send it Back AIer Drag to Get the Blackish Creamy Eﬀect
70:20:10 isn’t 10+
70 20 10

Picture Place Holder - Drag Your Picture Here - Send it Back AIer Drag to Get the Blackish Creamy Eﬀect
70:20:10 doesn’t
get rid of the 10 70 20

Picture Place Holder - Drag Your Picture Here - Send it Back AIer Drag to Get the Blackish Creamy Eﬀect
70:20:10 isn’t
about separating learning
from working:
learning paradigm
WorkingLearning

Picture Place Holder - Drag Your Picture Here - Send it Back AIer Drag to Get the Blackish Creamy Eﬀect
70:20:10 is
about (social) learning = working:
performance paradigm Learning
Working

The advantages of - 70:20:10
19
7020
10
• Learning and performing at the speed of business
• Smarter (social) working = learning
• Expansion of L&D services
• Updating L&D services

How important is formal education for
you, personally, in your current role?

Dutch dance exports are greater value
than export of clothing.
With 17.000 people in jobs.
Without any formal education available

Agenda
22
What is 70:20:10?
How to apply 70:20:10?
Redefining the future of L&D
1
2
3

Expand the L&D services &  
business impact with 5 new roles
(performance mindset)

• Business analysis
• Performance analysis
• Root cause analysis
Performance Detective

• Design the 100
• Performance design with
the result in mind
Performance Architect

• Starts with criAcal tasks
• Co-create eﬀecAve soluAons
Performance Master Builder

• Focus on new mindsets
• Structures soluAon implementaAon
• Connects to organisaAon culture
Performance Game Changer

• IdenAﬁes stakeholder metrics
• Produce measurement plan &
reports performance improvement
Performance Tracker

Agenda
29
What is 70:20:10?
How to apply 70:20:10?
Redefining the future of L&D
1
2
3

70:20:10 route
Inspire Implement Improve

Inspiration 70:20:10
70:20:10 route
Inspire Implement Improve
Organization, process &
services 70:20:10 proof
Continuous improvement
70:20:10

After the session take some time
to redefine the future of your L&D
practices.
Share your thoughts #702010Institute

70:20:10 Institute going global
34
Business Partnership
Service Partnership
Organisational Partnership
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ATD 2016 - Redefining the future of L&D

1. Redefining the future of L&D with 70:20:10 and beyond! Jos Arets & Charles Jennings & Vivian Heijnen

2. Available in the bookstore & online at www.702010Institute.com

3. Agenda 3 What is 70:20:10? How to apply 70:20:10? Redefining the future of L&D 1 2 3

4. 70 20 10 70:20:10 - reference model Learning by doing Social learning Formal learning olor

5. Picture Place Holder - Drag Your Picture Here - Send it Back AIer Drag to Get the Blackish Creamy Eﬀect 70:20:10 is: • a reference model to help increase individual, team and organisational performance • a tool to help re-focus from learning (input) to performance (output) • a way to support learning where most of it happens – in the workﬂow • an opportunity to extend the impact of HR/ L&D 7020 10

6. Adding value with 70:20:10 for L&D! 10 Formal learning 20 70 Informal and social learning Experiment Single point solution Learning separate from work Realisedvalue Continuous development Learning integrated with work Add learning in the workﬂow Conceptualise Reflect Experience

7. 70:20 - working = (social) learning 7 70 20 Learning by doing Social learning

8. On-the-job learning is more important for worker’s (human capital) development than formal training. Andries de Grip

9. Source: [1]. 60 50 40 30 20 10 0 20 2004 2007 2010 2013 30 40 50 60 70 Informallearning(%ofworkingtime) Age Workers in the Netherlands spend a large and increasing share of work time in informal learning 2013

10. 10 - structured learning 10 10 Formal learning

11. How important is learning sheet music in order to compose soundtracks? 11

12. Hans Zimmer Composer of >100 soundtracks with a couple of piano lessons

13. Piano roll is contemporary performance support for sheet music. 13

14. Picture Place Holder - Drag Your Picture Here - Send it Back AIer Drag to Get the Blackish Creamy Eﬀect 70:20:10 isn’t: • a new interface for traditional training • a learning theory • a rule or mantra • a ﬁxed ratio • a way to keep different learning approaches separate 7020 10

15. Picture Place Holder - Drag Your Picture Here - Send it Back AIer Drag to Get the Blackish Creamy Eﬀect 70:20:10 isn’t 10+ 70 20 10

16. Picture Place Holder - Drag Your Picture Here - Send it Back AIer Drag to Get the Blackish Creamy Eﬀect 70:20:10 doesn’t get rid of the 10 70 20

17. Picture Place Holder - Drag Your Picture Here - Send it Back AIer Drag to Get the Blackish Creamy Eﬀect 70:20:10 isn’t about separating learning from working: learning paradigm WorkingLearning

18. Picture Place Holder - Drag Your Picture Here - Send it Back AIer Drag to Get the Blackish Creamy Eﬀect 70:20:10 is about (social) learning = working: performance paradigm Learning Working

19. The advantages of - 70:20:10 19 7020 10 • Learning and performing at the speed of business • Smarter (social) working = learning • Expansion of L&D services • Updating L&D services

20. How important is formal education for you, personally, in your current role?

21. Dutch dance exports are greater value than export of clothing. With 17.000 people in jobs. Without any formal education available

22. Agenda 22 What is 70:20:10? How to apply 70:20:10? Redefining the future of L&D 1 2 3

23. Expand the L&D services &   business impact with 5 new roles (performance mindset)

24. • Business analysis • Performance analysis • Root cause analysis Performance Detective

25. • Design the 100 • Performance design with the result in mind Performance Architect

26. • Starts with criAcal tasks • Co-create eﬀecAve soluAons Performance Master Builder

27. • Focus on new mindsets • Structures soluAon implementaAon • Connects to organisaAon culture Performance Game Changer

28. • IdenAﬁes stakeholder metrics • Produce measurement plan & reports performance improvement Performance Tracker

29. Agenda 29 What is 70:20:10? How to apply 70:20:10? Redefining the future of L&D 1 2 3

30. 70:20:10 route Inspire Implement Improve

31. Inspiration 70:20:10 70:20:10 route Inspire Implement Improve Organization, process & services 70:20:10 proof Continuous improvement 70:20:10

32. After the session take some time to redefine the future of your L&D practices. Share your thoughts #702010Institute

33. 70:20:10 Institute going global 34 Business Partnership Service Partnership Organisational Partnership Different Partnership Programs

34. Redefining the future of L&D with 70:20:10 and beyond! Jos Arets & Charles Jennings & Vivian Heijnen

ATD 2016 - Redefining the future of L&D

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