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Sprout Lab works with organisations to design
learning ecosystems that accelerate expertise
What we do
• different types of social learning and when to use them
• approaches to community building
• success factors for social learning
• what a community manager does and why they are key
We will discuss …
Humans are social
All learning is social
Why doesn’t social learning work?
Your thoughts …
Virtual water coolerDiscussions
Structured + Specific
User groups
Project based
Hardest way to start
Re-works the way you
do business
Two important S words to go along with social learning
Sparks
Barn raising
Events - online jam
Role plays – interactive story telling
Good stepping stone
Reworks how people learn
Types of social learning
Tools Some ideas about when to use
Threaded discussions Debatable topics
Where the learner might need to reflect
Commenting Reactions to content
Virtual classrooms Complex topics that need discussion and
in-depth exploration
Updates – text and images Sharing
Questions and answers
“Working out loud”
Collaborative editing – text
and media
Building, sharing and review
Group chat Sharing and simple discussions
Working out loud starts with making your work visible in such a
way that it might help others. When you do that – when you
work in a more open, connected way – you can build a
purposeful network that makes you more effective and provides
access to more opportunities (Stepper, 2014).
Working out loud circles
The hierarchy of presence
F2F
Virtual classroom - voice
Discussions - text
We want to build a blended
program in agile project
management.
What are some ways Rebecca could use social learning?
Your thoughts …
“Our system doesn’t need a community manager”
A vendor
Your community manager is key
Is this more role more management or leadership
Management Leadership
Stages of a community
Based on Gilly Salmon’s 5 – stage model
Development
Access and motivation
Information exchange
Knowledge construction
Online socialisation
Building a community
Icebreakers
What is your favorite ….
Plant role models
Access and motivation
Online socialisation
Our social learning system is a ghost
town.
What are your suggestions for Rebecca?
Your thoughts …
A blueprint for a content free course
Email
On your platform
Spark Weekly summary
- Include a
statement
from each
person
Facilitator asks
questions
Message about
the spark
Mid week “… is
happening online”
Message about
the spark
summary
Success factors
Senior management involvement
Think beyond sharing and discussions –
what can people build
What would you do face to face? Do that online
Social learning doesn’t scale
Social learning doesn’t scale
Needs smaller groups – around 15 to 20 people
Give activities a time frame – e.g. a week
Two themes
Structured & Specific
When: Wednesday 26 October 2016 Time: 12.30pm – 1.00pm AEDT (Melb/Syd time)

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How to make social learning work

  • 1.
  • 2. Sprout Lab works with organisations to design learning ecosystems that accelerate expertise
  • 4. • different types of social learning and when to use them • approaches to community building • success factors for social learning • what a community manager does and why they are key We will discuss …
  • 5. Humans are social All learning is social
  • 6. Why doesn’t social learning work? Your thoughts …
  • 7. Virtual water coolerDiscussions Structured + Specific User groups Project based Hardest way to start Re-works the way you do business Two important S words to go along with social learning Sparks Barn raising Events - online jam Role plays – interactive story telling Good stepping stone Reworks how people learn
  • 8. Types of social learning Tools Some ideas about when to use Threaded discussions Debatable topics Where the learner might need to reflect Commenting Reactions to content Virtual classrooms Complex topics that need discussion and in-depth exploration Updates – text and images Sharing Questions and answers “Working out loud” Collaborative editing – text and media Building, sharing and review Group chat Sharing and simple discussions
  • 9. Working out loud starts with making your work visible in such a way that it might help others. When you do that – when you work in a more open, connected way – you can build a purposeful network that makes you more effective and provides access to more opportunities (Stepper, 2014).
  • 10. Working out loud circles
  • 11. The hierarchy of presence F2F Virtual classroom - voice Discussions - text
  • 12. We want to build a blended program in agile project management.
  • 13. What are some ways Rebecca could use social learning? Your thoughts …
  • 14. “Our system doesn’t need a community manager” A vendor
  • 16.
  • 17. Is this more role more management or leadership Management Leadership
  • 18. Stages of a community Based on Gilly Salmon’s 5 – stage model Development Access and motivation Information exchange Knowledge construction Online socialisation
  • 19. Building a community Icebreakers What is your favorite …. Plant role models Access and motivation Online socialisation
  • 20. Our social learning system is a ghost town.
  • 21. What are your suggestions for Rebecca? Your thoughts …
  • 22. A blueprint for a content free course Email On your platform Spark Weekly summary - Include a statement from each person Facilitator asks questions Message about the spark Mid week “… is happening online” Message about the spark summary
  • 25. Think beyond sharing and discussions – what can people build
  • 26. What would you do face to face? Do that online
  • 28. Social learning doesn’t scale Needs smaller groups – around 15 to 20 people
  • 29. Give activities a time frame – e.g. a week
  • 30.
  • 32. When: Wednesday 26 October 2016 Time: 12.30pm – 1.00pm AEDT (Melb/Syd time)
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