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Principal Consultant
Dr Robin Petterd
Founder of Sprout Labs
LearnD helps organisations cut
through inefficiency and
complexity by architecting a
learning & knowledge
ecosystem that is business
focused, customer centric and
cost effective.
Sprout Labs builds digital
learning platforms that
enable you and your team
to author, deliver and
measure high impact
digital learning
ecosystems.
• The Learning While Working podcast
• The blog
• eBooks
• The recordings of past webinars
• A virtual conference in July 2018
Other content from Sprout Labs
• Who needs to be on your LMS implementation team
• What you need to think about when planning integrations with
other systems
• Getting started with developing content
• Applying an ecosystem approach to your LMS
• Learner centred approaches including the learning portal approach
and apps
Added - jargon busting
We will discuss …
The changing world of learning technologies
1st
Generation LMS Now
SCORM players – focused on
compliance
Blended, integrated journeys
that are a mix of social and
self paced learning – Totara
Learning experience
platforms and learning
portals e.g. Degreed &
Glasshouse
Many of these are upgrading – which triggers a migration
process
It seems like organisations change LMSs every 5 years
A framework for implementing an LMS
AccessAccess
ITIT
IntegrationsIntegrations
Learning experienceLearning experience
Look and feelLook and feel
Data – migrationsData – migrations
ChangeChange
CommunicationCommunication
Business outcomeBusiness outcome
SupportSupport
L&DL&D
Alok– getting
started
Alok– getting
started
Amelia –
Switching
Amelia –
Switching
Claire – AdvisorClaire – Advisor
People you need on your team
Someone from your IT area – an account exec or project
manager
Someone that is close to your HR system and processes
around that.
Someone that is close to your CRM if you are integrating
with that.
You will need to talk with your branding/
communications team
Key people from your L&D team
People you need on your team
Someone from your IT area – an account exec or project
manager
Someone that is close to your HR system and processes
around that.
Someone that is close to your CRM if you are integrating
with that.
You will need to talk with your branding/
communications team
Key people from your L&D team
Claire – AdvisorClaire – Advisor
What is the key to
choosing an LMS?
The responses to our
requirements are all
the same.
What is the key to
choosing an LMS?
The responses to our
requirements are all
the same.
Pick just 3 big things
that will help you
decide e.g. discussion
forums, usability,
price
Focus on the learning
experience
Is the partnership with
the vendor going to
work?
Pick just 3 big things
that will help you
decide e.g. discussion
forums, usability,
price
Focus on the learning
experience
Is the partnership with
the vendor going to
work?
Alok – getting
started
Alok – getting
started
Claire – AdvisorClaire – Advisor
With our old LMS we had
different logins. It was a
nightmare that our team had to
manage user accounts.
With our old LMS we had
different logins. It was a
nightmare that our team had to
manage user accounts.
Amelia –
Switching
Amelia –
Switching
AccessAccessITIT
First bit of jargon soup !!!
Translation
Single sign-on Means that your employees don’t have another username
or password for the LMS
LDAP A older way of doing single sign-on. Employees still need to
type in their passwords
SAML A new simple way to do single sign-on. In some cases it can
be set up so an employee doesn’t need to type in their
password again.
ADFS A Microsoft version of SAML
OKTA A cloud hosted SAML service
AccessAccessITIT
Claire – AdvisorClaire – Advisor
The IT person that helps with this will not
be same person that helps with the
integrations.
Focus on the outcome – some of the
conversations around these things can be
very detailed
Match make your IT people and the
vendor.
Having someone on the team that is an IT
‘match maker’ is useful e.g. account exec
The IT person that helps with this will not
be same person that helps with the
integrations.
Focus on the outcome – some of the
conversations around these things can be
very detailed
Match make your IT people and the
vendor.
Having someone on the team that is an IT
‘match maker’ is useful e.g. account exec
Amelia –
Switching
Amelia –
Switching
AccessAccessITIT
If you are a training provider you
need to avoid making user
accounts!!
Also you need to figure out how
clients are going to pay.
If you are a training provider you
need to avoid making user
accounts!!
Also you need to figure out how
clients are going to pay.
ITIT IntegrationsIntegrations
Amelia –
Switching
Amelia –
Switching
Why would we want our new
LMS system to integrate with
our HR system?
Why would we want our new
LMS system to integrate with
our HR system?
Second bit of jargon soup !!!
Translation
API Stands for Application Programming Interface – It’s a way
pieces of software can communicate with each other
REST It’s just a type of API
SSH keys or HTTPS This is stuff to do with being secure. You want your
integrations to be secure. Your techs should be using these
words.
ITIT IntegrationsIntegrations
HRHR LMSLMS CRMCRM
External – e.g. clients
more important if your
business is training
Is this the ‘single
source of truth’?
The features to
record training in a
HR system are often
weak
Where is what
training an employee
needs to do defined?
The HR system or
LMS – based on HR
data e.g. positions
Training/Student
management
system – common
in education
Training/Student
management
system – common
in education
Organisatio
n structure
Completions Completions
Enrollments
ITIT
Claire – AdvisorClaire – Advisor
Integrations are often a major sub
project that often need their own
scoping projects and requirements
This might be the first time your HR
data has been “exposed” –
employees discover they are listed in
the wrong team, or have the wrong
manager or don’t have a manager!
Integrations are often a major sub
project that often need their own
scoping projects and requirements
This might be the first time your HR
data has been “exposed” –
employees discover they are listed in
the wrong team, or have the wrong
manager or don’t have a manager!
IntegrationsIntegrations
ITIT
Claire – AdvisorClaire – Advisor
IntegrationsIntegrations
How often does the integration need
to run?
When does it need to run?
If your HR system feeds into your
LMS this often means changes to
your HR processes e.g adding people
before their first work day.
How often does the integration need
to run?
When does it need to run?
If your HR system feeds into your
LMS this often means changes to
your HR processes e.g adding people
before their first work day.
ITIT IntegrationsIntegrations
Amelia –
Switching
Amelia –
Switching
We have 500,000 records we need to
migrate
We have 500,000 records we need to
migrate
Data – migrationsData – migrations
Learning data is not just about completions
Activity data is becoming more important e.g. what do
people do inside of a module
ITIT IntegrationsIntegrations
Data – migrationsData – migrations
ITIT IntegrationsIntegrations
Data – migrationsData – migrations
ITIT IntegrationsIntegrations
Data – migrationsData – migrations
ITIT IntegrationsIntegrations
Amelia –
Switching
Amelia –
Switching
In a perfect world all the data
would be in a data warehouse or
learning record store and include
an employee ID .. but in reality
it’s in 3 different LMSs in
different formats. With different
IDs for the same person.
In a perfect world all the data
would be in a data warehouse or
learning record store and include
an employee ID .. but in reality
it’s in 3 different LMSs in
different formats. With different
IDs for the same person.
Data – migrationsData – migrations
ITIT IntegrationsIntegrations
Learning
record store
Learning
record store
Old LMS 1
New LMS
Learning
experience
platform
Transfer what the employee
needs to seeStandard
portable format
Your single source
of truth for
learning data
Data – migrationsData – migrations
xAPI will make LMS migrations easier into
the future
ITIT IntegrationsIntegrations
Learning
record store
Learning
record store
Source 1
New LMS
Source 2 Source 3
Extract, Transform, Load (and match users)
This could just be a standard
format e.g CSV It doesn’t have
to be xAPI.
Data – migrationsData – migrations
Dealing with data from multiple sources
ITIT IntegrationsIntegrations
Amelia –
Switching
Amelia –
Switching
We have 100’s of course to
migrate
We have 100’s of course to
migrate
Data – migrationsData – migrations
Amelia –
Switching
Amelia –
Switching
ITIT
Claire – AdvisorClaire – Advisor
I hope you have the source files? or
files you uploaded?
Can you download the modules from
the current LMS?
If it’s only 100 maybe it’s not worth
the cost of building an automated
way to move the courses.
If you don’t have the files you could a
technical person ‘scrape’ them?
I hope you have the source files? or
files you uploaded?
Can you download the modules from
the current LMS?
If it’s only 100 maybe it’s not worth
the cost of building an automated
way to move the courses.
If you don’t have the files you could a
technical person ‘scrape’ them?
IntegrationsIntegrations
Data – migrationsData – migrations
ITIT
Claire – AdvisorClaire – Advisor
Who is going to support the system?
Does your L&D team have time and
skills?
Who is going to support the system?
Does your L&D team have time and
skills?
SupportSupport
Claire – AdvisorClaire – Advisor
Beware the ‘tiled’
interface… just because
it looks like Netflix that
doesn’t means it’s got
the smarts of Netflix.
Involve branding and
may be your intranet
people
Beware the ‘tiled’
interface… just because
it looks like Netflix that
doesn’t means it’s got
the smarts of Netflix.
Involve branding and
may be your intranet
people
Look and feelLook and feel
Finally
something
fun
Finally
something
fun
Alok – getting
started
Alok – getting
started
Claire – AdvisorClaire – Advisor
Focus on what the learner is interested
in e.g. what they need to do, how do
they access learning to improve how
they work?
Thinking about it as a dashboard not a
landing page
Brand it – so when you switch it’s an
upgrade
Focus on what the learner is interested
in e.g. what they need to do, how do
they access learning to improve how
they work?
Thinking about it as a dashboard not a
landing page
Brand it – so when you switch it’s an
upgrade
Look and feelLook and feel
Claire – AdvisorClaire – Advisor
The most important thing in the long
run is the learning experience
It’s actually the hardest bit
The most important thing in the long
run is the learning experience
It’s actually the hardest bit
Learning experienceLearning experience
What is wrong with most eLearning?
Please add your thoughts in chat.
Three ways to get started with content
Buy access to a content
library – use content
curation approaches
Build your own programs Commission programs to
be built for you
GO1
Open Sesame
Lynda.com
Doesn’t work so well if
you are a training
provider
Generally works better if
you currently do in-house
training
Customised to your
organisational needs
You get to see the process
Moderate quality Quality digital learning is
harder to build than you
would expect
You would expect the
quality to be higher
Moderate cost Low cost Higher cost
Learning experienceLearning experience
Learning experienceLearning experience
Alok – getting
started
Alok – getting
started
Ok, content curation sounds like
the right way to get started.
Ok, content curation sounds like
the right way to get started.
Start small, think about
high impact, low risk
skill shortage areas in
your organisation
Start small, think about
high impact, low risk
skill shortage areas in
your organisation
Example of content curation with a ‘learning wrapper’
1.Self assessment to trigger the start of the reflective process
2.How does this relate to your organisation and how is this different in your
organisation?
3.Content from one of the libraries
4.Reflection – what actions what will you do in the future? In a perfect world this
would be shared with an employee’s manager and the employee and manager made
accountable.
Learning experienceLearning experience Content is not learning – reflection & articulation
Claire – AdvisorClaire – Advisor
That is a big ask!!
Social learning ideas
Jams – online events that
explore an issue
Wikis – barn raising/hack
events
‘Content free course’ – a
series of discussions
That is a big ask!!
Social learning ideas
Jams – online events that
explore an issue
Wikis – barn raising/hack
events
‘Content free course’ – a
series of discussions
Learning experienceLearning experience
We want to the new LMS to
transform our learning culture
We want to the new LMS to
transform our learning culture
Amelia –
Switching
Amelia –
Switching
Claire – AdvisorClaire – Advisor
Think about ‘innovation’
projects that could be used
to show the new learning
experiences the LMS
enables
Think about ‘innovation’
projects that could be used
to show the new learning
experiences the LMS
enables
Learning experienceLearning experience
Amelia –
Switching
Amelia –
Switching
Learning experienceLearning experience
Alok – getting
started
Alok – getting
started
We want to get started by putting
our induction online.
We want to get started by putting
our induction online.
NO! DON’T do that.NO! DON’T do that.
Learning experienceLearning experience
Build a shared process for how
you develop learning experiences.
e.g ADDIE, SAM, Design thinking
Build a shared process for how
you develop learning experiences.
e.g ADDIE, SAM, Design thinking
Learning experienceLearning experience
Build a minimum viable product
(MVP)
What is smallest, fastest thing we
can build to test a learning
program?
Build a minimum viable product
(MVP)
What is smallest, fastest thing we
can build to test a learning
program?
Some of this has be embedded in what we have been
talking about – e.g. different people you need to
work with
•What is the effect on learners?
•What is the effect on L&D staff – e.g. changes to f2f
booking systems
•Move from facilitators to instructional designers
Naming competitions don’t seem to make a
difference!
Some of this has be embedded in what we have been
talking about – e.g. different people you need to
work with
•What is the effect on learners?
•What is the effect on L&D staff – e.g. changes to f2f
booking systems
•Move from facilitators to instructional designers
Naming competitions don’t seem to make a
difference!
ChangeChange
Things that work
Involving major stakeholders in the selection process
Progressive release (this actually a type of agile
project management)
Managers being given messages to send to their
teams/team
Not focusing on compliance training
Things that work
Involving major stakeholders in the selection process
Progressive release (this actually a type of agile
project management)
Managers being given messages to send to their
teams/team
Not focusing on compliance training
ChangeChange
Other approaches - ecosystems
The learning portal approach
Learning portal Learning management system
Experience is more like a website that a
learner can browse and access what they
need
Is organised around courses that people
have to enrol in
Focus on what employees need Focus on what the organisation needs
Focus on future skills e.g. might be a
curated list of MOOCs or TED talks that
are relevant – Bring the outside in
Compliance focused
Employee pulls in what they need Pushing out learning
Risk – if built with a content focussed
platform then it might be passive
Glasshouse is a cloud based authoring system that can be used as a learning portal
Dr Robin Petterd
M: +61 419 101 928
E: robin@sproutlabs.com.au
If you are looking for new
learning technologies
How can we help?
If you need help with your
implementation
LearnD can help guide and assist you
with your LMS project
An open, flexible LMS
that allows L&D people
to innovate
A cloud based authoring
system plus spaced and
micro learning
A new machine learning
based learning analytics
system

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How to implement an lms - webinar slides

  • 1.
  • 2. Principal Consultant Dr Robin Petterd Founder of Sprout Labs
  • 3. LearnD helps organisations cut through inefficiency and complexity by architecting a learning & knowledge ecosystem that is business focused, customer centric and cost effective. Sprout Labs builds digital learning platforms that enable you and your team to author, deliver and measure high impact digital learning ecosystems.
  • 4. • The Learning While Working podcast • The blog • eBooks • The recordings of past webinars • A virtual conference in July 2018 Other content from Sprout Labs
  • 5. • Who needs to be on your LMS implementation team • What you need to think about when planning integrations with other systems • Getting started with developing content • Applying an ecosystem approach to your LMS • Learner centred approaches including the learning portal approach and apps Added - jargon busting We will discuss …
  • 6. The changing world of learning technologies 1st Generation LMS Now SCORM players – focused on compliance Blended, integrated journeys that are a mix of social and self paced learning – Totara Learning experience platforms and learning portals e.g. Degreed & Glasshouse Many of these are upgrading – which triggers a migration process It seems like organisations change LMSs every 5 years
  • 7. A framework for implementing an LMS AccessAccess ITIT IntegrationsIntegrations Learning experienceLearning experience Look and feelLook and feel Data – migrationsData – migrations ChangeChange CommunicationCommunication Business outcomeBusiness outcome SupportSupport L&DL&D
  • 8. Alok– getting started Alok– getting started Amelia – Switching Amelia – Switching Claire – AdvisorClaire – Advisor
  • 9. People you need on your team Someone from your IT area – an account exec or project manager Someone that is close to your HR system and processes around that. Someone that is close to your CRM if you are integrating with that. You will need to talk with your branding/ communications team Key people from your L&D team People you need on your team Someone from your IT area – an account exec or project manager Someone that is close to your HR system and processes around that. Someone that is close to your CRM if you are integrating with that. You will need to talk with your branding/ communications team Key people from your L&D team Claire – AdvisorClaire – Advisor
  • 10. What is the key to choosing an LMS? The responses to our requirements are all the same. What is the key to choosing an LMS? The responses to our requirements are all the same. Pick just 3 big things that will help you decide e.g. discussion forums, usability, price Focus on the learning experience Is the partnership with the vendor going to work? Pick just 3 big things that will help you decide e.g. discussion forums, usability, price Focus on the learning experience Is the partnership with the vendor going to work? Alok – getting started Alok – getting started Claire – AdvisorClaire – Advisor
  • 11. With our old LMS we had different logins. It was a nightmare that our team had to manage user accounts. With our old LMS we had different logins. It was a nightmare that our team had to manage user accounts. Amelia – Switching Amelia – Switching AccessAccessITIT
  • 12. First bit of jargon soup !!! Translation Single sign-on Means that your employees don’t have another username or password for the LMS LDAP A older way of doing single sign-on. Employees still need to type in their passwords SAML A new simple way to do single sign-on. In some cases it can be set up so an employee doesn’t need to type in their password again. ADFS A Microsoft version of SAML OKTA A cloud hosted SAML service
  • 13. AccessAccessITIT Claire – AdvisorClaire – Advisor The IT person that helps with this will not be same person that helps with the integrations. Focus on the outcome – some of the conversations around these things can be very detailed Match make your IT people and the vendor. Having someone on the team that is an IT ‘match maker’ is useful e.g. account exec The IT person that helps with this will not be same person that helps with the integrations. Focus on the outcome – some of the conversations around these things can be very detailed Match make your IT people and the vendor. Having someone on the team that is an IT ‘match maker’ is useful e.g. account exec
  • 14. Amelia – Switching Amelia – Switching AccessAccessITIT If you are a training provider you need to avoid making user accounts!! Also you need to figure out how clients are going to pay. If you are a training provider you need to avoid making user accounts!! Also you need to figure out how clients are going to pay.
  • 15. ITIT IntegrationsIntegrations Amelia – Switching Amelia – Switching Why would we want our new LMS system to integrate with our HR system? Why would we want our new LMS system to integrate with our HR system?
  • 16. Second bit of jargon soup !!! Translation API Stands for Application Programming Interface – It’s a way pieces of software can communicate with each other REST It’s just a type of API SSH keys or HTTPS This is stuff to do with being secure. You want your integrations to be secure. Your techs should be using these words.
  • 17. ITIT IntegrationsIntegrations HRHR LMSLMS CRMCRM External – e.g. clients more important if your business is training Is this the ‘single source of truth’? The features to record training in a HR system are often weak Where is what training an employee needs to do defined? The HR system or LMS – based on HR data e.g. positions Training/Student management system – common in education Training/Student management system – common in education Organisatio n structure Completions Completions Enrollments
  • 18. ITIT Claire – AdvisorClaire – Advisor Integrations are often a major sub project that often need their own scoping projects and requirements This might be the first time your HR data has been “exposed” – employees discover they are listed in the wrong team, or have the wrong manager or don’t have a manager! Integrations are often a major sub project that often need their own scoping projects and requirements This might be the first time your HR data has been “exposed” – employees discover they are listed in the wrong team, or have the wrong manager or don’t have a manager! IntegrationsIntegrations
  • 19. ITIT Claire – AdvisorClaire – Advisor IntegrationsIntegrations How often does the integration need to run? When does it need to run? If your HR system feeds into your LMS this often means changes to your HR processes e.g adding people before their first work day. How often does the integration need to run? When does it need to run? If your HR system feeds into your LMS this often means changes to your HR processes e.g adding people before their first work day.
  • 20. ITIT IntegrationsIntegrations Amelia – Switching Amelia – Switching We have 500,000 records we need to migrate We have 500,000 records we need to migrate Data – migrationsData – migrations
  • 21. Learning data is not just about completions Activity data is becoming more important e.g. what do people do inside of a module ITIT IntegrationsIntegrations Data – migrationsData – migrations
  • 22. ITIT IntegrationsIntegrations Data – migrationsData – migrations
  • 23. ITIT IntegrationsIntegrations Data – migrationsData – migrations
  • 24. ITIT IntegrationsIntegrations Amelia – Switching Amelia – Switching In a perfect world all the data would be in a data warehouse or learning record store and include an employee ID .. but in reality it’s in 3 different LMSs in different formats. With different IDs for the same person. In a perfect world all the data would be in a data warehouse or learning record store and include an employee ID .. but in reality it’s in 3 different LMSs in different formats. With different IDs for the same person. Data – migrationsData – migrations
  • 25. ITIT IntegrationsIntegrations Learning record store Learning record store Old LMS 1 New LMS Learning experience platform Transfer what the employee needs to seeStandard portable format Your single source of truth for learning data Data – migrationsData – migrations xAPI will make LMS migrations easier into the future
  • 26. ITIT IntegrationsIntegrations Learning record store Learning record store Source 1 New LMS Source 2 Source 3 Extract, Transform, Load (and match users) This could just be a standard format e.g CSV It doesn’t have to be xAPI. Data – migrationsData – migrations Dealing with data from multiple sources
  • 27. ITIT IntegrationsIntegrations Amelia – Switching Amelia – Switching We have 100’s of course to migrate We have 100’s of course to migrate Data – migrationsData – migrations
  • 28. Amelia – Switching Amelia – Switching ITIT Claire – AdvisorClaire – Advisor I hope you have the source files? or files you uploaded? Can you download the modules from the current LMS? If it’s only 100 maybe it’s not worth the cost of building an automated way to move the courses. If you don’t have the files you could a technical person ‘scrape’ them? I hope you have the source files? or files you uploaded? Can you download the modules from the current LMS? If it’s only 100 maybe it’s not worth the cost of building an automated way to move the courses. If you don’t have the files you could a technical person ‘scrape’ them? IntegrationsIntegrations Data – migrationsData – migrations
  • 29. ITIT Claire – AdvisorClaire – Advisor Who is going to support the system? Does your L&D team have time and skills? Who is going to support the system? Does your L&D team have time and skills? SupportSupport
  • 30. Claire – AdvisorClaire – Advisor Beware the ‘tiled’ interface… just because it looks like Netflix that doesn’t means it’s got the smarts of Netflix. Involve branding and may be your intranet people Beware the ‘tiled’ interface… just because it looks like Netflix that doesn’t means it’s got the smarts of Netflix. Involve branding and may be your intranet people Look and feelLook and feel Finally something fun Finally something fun Alok – getting started Alok – getting started
  • 31. Claire – AdvisorClaire – Advisor Focus on what the learner is interested in e.g. what they need to do, how do they access learning to improve how they work? Thinking about it as a dashboard not a landing page Brand it – so when you switch it’s an upgrade Focus on what the learner is interested in e.g. what they need to do, how do they access learning to improve how they work? Thinking about it as a dashboard not a landing page Brand it – so when you switch it’s an upgrade Look and feelLook and feel
  • 32. Claire – AdvisorClaire – Advisor The most important thing in the long run is the learning experience It’s actually the hardest bit The most important thing in the long run is the learning experience It’s actually the hardest bit Learning experienceLearning experience
  • 33. What is wrong with most eLearning? Please add your thoughts in chat.
  • 34. Three ways to get started with content Buy access to a content library – use content curation approaches Build your own programs Commission programs to be built for you GO1 Open Sesame Lynda.com Doesn’t work so well if you are a training provider Generally works better if you currently do in-house training Customised to your organisational needs You get to see the process Moderate quality Quality digital learning is harder to build than you would expect You would expect the quality to be higher Moderate cost Low cost Higher cost Learning experienceLearning experience
  • 35. Learning experienceLearning experience Alok – getting started Alok – getting started Ok, content curation sounds like the right way to get started. Ok, content curation sounds like the right way to get started. Start small, think about high impact, low risk skill shortage areas in your organisation Start small, think about high impact, low risk skill shortage areas in your organisation
  • 36. Example of content curation with a ‘learning wrapper’ 1.Self assessment to trigger the start of the reflective process 2.How does this relate to your organisation and how is this different in your organisation? 3.Content from one of the libraries 4.Reflection – what actions what will you do in the future? In a perfect world this would be shared with an employee’s manager and the employee and manager made accountable. Learning experienceLearning experience Content is not learning – reflection & articulation
  • 37. Claire – AdvisorClaire – Advisor That is a big ask!! Social learning ideas Jams – online events that explore an issue Wikis – barn raising/hack events ‘Content free course’ – a series of discussions That is a big ask!! Social learning ideas Jams – online events that explore an issue Wikis – barn raising/hack events ‘Content free course’ – a series of discussions Learning experienceLearning experience We want to the new LMS to transform our learning culture We want to the new LMS to transform our learning culture Amelia – Switching Amelia – Switching
  • 38. Claire – AdvisorClaire – Advisor Think about ‘innovation’ projects that could be used to show the new learning experiences the LMS enables Think about ‘innovation’ projects that could be used to show the new learning experiences the LMS enables Learning experienceLearning experience Amelia – Switching Amelia – Switching
  • 39. Learning experienceLearning experience Alok – getting started Alok – getting started We want to get started by putting our induction online. We want to get started by putting our induction online. NO! DON’T do that.NO! DON’T do that.
  • 40. Learning experienceLearning experience Build a shared process for how you develop learning experiences. e.g ADDIE, SAM, Design thinking Build a shared process for how you develop learning experiences. e.g ADDIE, SAM, Design thinking
  • 41. Learning experienceLearning experience Build a minimum viable product (MVP) What is smallest, fastest thing we can build to test a learning program? Build a minimum viable product (MVP) What is smallest, fastest thing we can build to test a learning program?
  • 42. Some of this has be embedded in what we have been talking about – e.g. different people you need to work with •What is the effect on learners? •What is the effect on L&D staff – e.g. changes to f2f booking systems •Move from facilitators to instructional designers Naming competitions don’t seem to make a difference! Some of this has be embedded in what we have been talking about – e.g. different people you need to work with •What is the effect on learners? •What is the effect on L&D staff – e.g. changes to f2f booking systems •Move from facilitators to instructional designers Naming competitions don’t seem to make a difference! ChangeChange
  • 43. Things that work Involving major stakeholders in the selection process Progressive release (this actually a type of agile project management) Managers being given messages to send to their teams/team Not focusing on compliance training Things that work Involving major stakeholders in the selection process Progressive release (this actually a type of agile project management) Managers being given messages to send to their teams/team Not focusing on compliance training ChangeChange
  • 44. Other approaches - ecosystems
  • 45.
  • 46. The learning portal approach Learning portal Learning management system Experience is more like a website that a learner can browse and access what they need Is organised around courses that people have to enrol in Focus on what employees need Focus on what the organisation needs Focus on future skills e.g. might be a curated list of MOOCs or TED talks that are relevant – Bring the outside in Compliance focused Employee pulls in what they need Pushing out learning Risk – if built with a content focussed platform then it might be passive Glasshouse is a cloud based authoring system that can be used as a learning portal
  • 47. Dr Robin Petterd M: +61 419 101 928 E: robin@sproutlabs.com.au If you are looking for new learning technologies How can we help? If you need help with your implementation LearnD can help guide and assist you with your LMS project An open, flexible LMS that allows L&D people to innovate A cloud based authoring system plus spaced and micro learning A new machine learning based learning analytics system
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