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STEWART ROGERS
Director Product Management, Lambda Solutions
5 Steps For Data-driven
Online Learning & Training
Housekeeping
2
• Sound and audio
• Poll questions
• Q&A at the end
• Presentation recording and slides
• Post-webinar survey
Agenda
3
• 5 steps to data-driven
• The Journey to effective learning
• Live Zoola Analytics Demonstration
Speakers Today
4
Lambda Solutions
5
Education Clients
6
Healthcare and Corporate Clients
7
What Is Data-driven Training?
“A data-driven approach used to optimize
how your organization manages and
deploys learning and development to
support the execution of your business
strategy.”
- Chief Learning Officer, 2015
8
Poll Question #1
Are you currently using a data-driven approach?
9
Poll Question #1
Are you currently using a data-driven approach?
1. Yes, we’re getting there!
2. A bit, but not fully.
3. No, not at all.
10
15%
60%
25%
S1: Embrace A Data-driven Mindset
• Ask for the data
• Start with 1-3 key requirements
• Take inventory of your "data assets"
• Assess your analytical capabilities
• Use data to identify opportunities
11
S2: Establish Shared Goals
• Democratize data access
• Set department and individual goals
– Everybody in the department should
share a common goal for alignment
• Debate is encouraged
12
S3: Offer Continuous Training & Coaching
• Find those who are interested
• Use an assessment to determine fit for a data driven role
– Aryng’s Analytical Aptitude Assessment (Free)
• Identify the skills gap
• Choose the most appropriate training option
13
S3 (Continued): Training And Coaching
• Ability to pull data from multiple sources
• Hands-on experience with basic statistical techniques
– Profiling, correlation analysis, trend analysis, segmentation
• Ability to work effectively with stakeholders by building
alignment, effective communication and influencing
• Hands-on comfort with advance techniques
– Time series, predictive analytics
14
S4: Provide Access To The Right Tools
… AND THE RIGHT DATA
• Equip your learning solutions with robust
reporting and analytics capabilities
– Probably not Excel
– Probably not the reporting options in your LMS
• Complement with one or more statistical tools
– SAS, R, SPSS, Knime or others
15
Poll Question #2
Does your Learning Management System (LMS) have a robust
reporting tool to jumpstart a data-driven approach?
16
Poll Question #2
Does your Learning Management System (LMS) have a robust
reporting tool to jumpstart a data-driven approach?
Yes, and we use it!
Yes, but it doesn’t provide all the information we need.
No, it does not.
We do not use an LMS
17
25%
45%
20%
10%
S5: Make Data-driven Decisions
• Track the right metrics and to gain actionable insights
18
Why Measure
Measuring Training Effectiveness
Using a methodical approach…
Donald Kirkpatrick first published his Four-Level Training
Evaluation Model in 1959, in the US Training and Development
Journal. The model was then updated in 1975, and again in
1994.
Four Levels of Evaluation:
1. Reaction
2. Learning
3. Behavior
4. Results
20
The Kirkpatrick Ladder
21
REACTION
Level 1
LEARNING
Level 2
BEHAVIOUR
Level 3
RESULTS
Level 4
Level 0
Impact
Time
The Kirkpatrick Ladder
22
REACTION
Level 1
LEARNING
Level 2
BEHAVIOUR
Level 3
RESULTS
Level 4
Level 0
Impact
Time
Doing nothing.
The Kirkpatrick Ladder
23
REACTION
Level 1
LEARNING
Level 2
BEHAVIOUR
Level 3
RESULTS
Level 4
Level 0
Impact
Time
Measures how the
people being trained,
reacted to the training.
The Kirkpatrick Ladder
24
REACTION
Level 1
LEARNING
Level 2
BEHAVIOUR
Level 3
RESULTS
Level 4
Level 0
Impact
Time
Measure what your
trainees have learned.
The Kirkpatrick Ladder
25
REACTION
Level 1
LEARNING
Level 2
BEHAVIOUR
Level 3
RESULTS
Level 4
Level 0
Impact
Time
Evaluate how far your
trainees have changed
their behavior.
The Kirkpatrick Ladder
26
REACTION
Level 1
LEARNING
Level 2
BEHAVIOUR
Level 3
RESULTS
Level 4
Level 0
Impact
Time
Analyze the outcomes
that you or your
organization have
determined to be good
for business or the
employees.
The Kirkpatrick Ladder
27
REACTION
Level 1
LEARNING
Level 2
BEHAVIOUR
Level 3
RESULTS
Level 4
Level 0
Impact
Time
Poll Question 3
What evaluation level have you achieved?
1. None, yet.
2. Level 1
3. Level 2
4. Level 3
5. Level 4
28
Poll Question 3
What evaluation level have you achieved?
1. None, yet.
2. Level 1
3. Level 2
4. Level 3
5. Level 4
29
10%
20%
30%
20%
10%
Typical Barriers To Climbing The Ladder
• Your LMS has limited access to data
• Your LMS has limited in capabilities to analyze data
• Your LMS has limited options to present and share data
• You have limited time
30
The Real Barrier
“50% of L&D organizations lack the
analytics skills necessary to use the data
available”
Unleashing the Power of Analytics:
Driving Performance at the Intersection of Learning and Business
Raytheon Whitepaper (November 2015)
31
Poll Question 4
What prevents you from reaching higher levels?
1. Not enough time, we’re so busy delivering training
2. We do not have access to the data
3. We do not have software to analyze the data
4. We do not have skills to analyze the data
5. We can’t clearly connect learning to the business results
32
INTRODUCING ZOOLA ANALYTICS
HOW WE HELP TODAY
• Access all their data
• Create any report
• Produce business process reports
• Produce learning effectiveness reports
• Produce Big Data reports
• Role-based insights
34
ZoolaTM Analytics
Zoola Analytics is a cloud-based reporting solution that
allows you to transform your LMS data into meaningful
learning and training insights in minutes.
• Quickly create stunning reports and dashboards
• Embed visualizations directly in your LMS
• Automate delivery to stakeholders with the click of a button
• Get complete and secure access to all your LMS data
• Built for Moodle, Totara and any xAPI Compliant System
35
36
QUESTION
What other reports would you like to know more about?
(Please use the question panel)
37
Q&A
FREE TRIAL
39
• Receive your own Zoola Analytics Demo Site for 30 days, free!
• Get your hands dirty building charts, reports, and dashboards
• Test capabilities and features to assess for your own LMS
URL: lambdasolutions.net/Zoola/
Book a Free 1-on-1 Consultation
40
• Free 30-minute session with our reporting expert
• Explore your reporting potential, and brainstorm
reporting ideas
Interested?
Contact SALES@LAMBDASOLUTIONS.NET
Follow-up
41
• Recording & slides to follow
• Resources
• Post-webinar satisfaction survey
Contact us
TOLL FREE +1.877.700.1118
EMAIL SALES@LAMBDASOLUTIONS.NET
WWW LAMBDASOLUTIONS.NET

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5 Steps for Data-Driven Learning

  • 1. STEWART ROGERS Director Product Management, Lambda Solutions 5 Steps For Data-driven Online Learning & Training
  • 2. Housekeeping 2 • Sound and audio • Poll questions • Q&A at the end • Presentation recording and slides • Post-webinar survey
  • 3. Agenda 3 • 5 steps to data-driven • The Journey to effective learning • Live Zoola Analytics Demonstration
  • 8. What Is Data-driven Training? “A data-driven approach used to optimize how your organization manages and deploys learning and development to support the execution of your business strategy.” - Chief Learning Officer, 2015 8
  • 9. Poll Question #1 Are you currently using a data-driven approach? 9
  • 10. Poll Question #1 Are you currently using a data-driven approach? 1. Yes, we’re getting there! 2. A bit, but not fully. 3. No, not at all. 10 15% 60% 25%
  • 11. S1: Embrace A Data-driven Mindset • Ask for the data • Start with 1-3 key requirements • Take inventory of your "data assets" • Assess your analytical capabilities • Use data to identify opportunities 11
  • 12. S2: Establish Shared Goals • Democratize data access • Set department and individual goals – Everybody in the department should share a common goal for alignment • Debate is encouraged 12
  • 13. S3: Offer Continuous Training & Coaching • Find those who are interested • Use an assessment to determine fit for a data driven role – Aryng’s Analytical Aptitude Assessment (Free) • Identify the skills gap • Choose the most appropriate training option 13
  • 14. S3 (Continued): Training And Coaching • Ability to pull data from multiple sources • Hands-on experience with basic statistical techniques – Profiling, correlation analysis, trend analysis, segmentation • Ability to work effectively with stakeholders by building alignment, effective communication and influencing • Hands-on comfort with advance techniques – Time series, predictive analytics 14
  • 15. S4: Provide Access To The Right Tools … AND THE RIGHT DATA • Equip your learning solutions with robust reporting and analytics capabilities – Probably not Excel – Probably not the reporting options in your LMS • Complement with one or more statistical tools – SAS, R, SPSS, Knime or others 15
  • 16. Poll Question #2 Does your Learning Management System (LMS) have a robust reporting tool to jumpstart a data-driven approach? 16
  • 17. Poll Question #2 Does your Learning Management System (LMS) have a robust reporting tool to jumpstart a data-driven approach? Yes, and we use it! Yes, but it doesn’t provide all the information we need. No, it does not. We do not use an LMS 17 25% 45% 20% 10%
  • 18. S5: Make Data-driven Decisions • Track the right metrics and to gain actionable insights 18
  • 20. Measuring Training Effectiveness Using a methodical approach… Donald Kirkpatrick first published his Four-Level Training Evaluation Model in 1959, in the US Training and Development Journal. The model was then updated in 1975, and again in 1994. Four Levels of Evaluation: 1. Reaction 2. Learning 3. Behavior 4. Results 20
  • 21. The Kirkpatrick Ladder 21 REACTION Level 1 LEARNING Level 2 BEHAVIOUR Level 3 RESULTS Level 4 Level 0 Impact Time
  • 22. The Kirkpatrick Ladder 22 REACTION Level 1 LEARNING Level 2 BEHAVIOUR Level 3 RESULTS Level 4 Level 0 Impact Time Doing nothing.
  • 23. The Kirkpatrick Ladder 23 REACTION Level 1 LEARNING Level 2 BEHAVIOUR Level 3 RESULTS Level 4 Level 0 Impact Time Measures how the people being trained, reacted to the training.
  • 24. The Kirkpatrick Ladder 24 REACTION Level 1 LEARNING Level 2 BEHAVIOUR Level 3 RESULTS Level 4 Level 0 Impact Time Measure what your trainees have learned.
  • 25. The Kirkpatrick Ladder 25 REACTION Level 1 LEARNING Level 2 BEHAVIOUR Level 3 RESULTS Level 4 Level 0 Impact Time Evaluate how far your trainees have changed their behavior.
  • 26. The Kirkpatrick Ladder 26 REACTION Level 1 LEARNING Level 2 BEHAVIOUR Level 3 RESULTS Level 4 Level 0 Impact Time Analyze the outcomes that you or your organization have determined to be good for business or the employees.
  • 27. The Kirkpatrick Ladder 27 REACTION Level 1 LEARNING Level 2 BEHAVIOUR Level 3 RESULTS Level 4 Level 0 Impact Time
  • 28. Poll Question 3 What evaluation level have you achieved? 1. None, yet. 2. Level 1 3. Level 2 4. Level 3 5. Level 4 28
  • 29. Poll Question 3 What evaluation level have you achieved? 1. None, yet. 2. Level 1 3. Level 2 4. Level 3 5. Level 4 29 10% 20% 30% 20% 10%
  • 30. Typical Barriers To Climbing The Ladder • Your LMS has limited access to data • Your LMS has limited in capabilities to analyze data • Your LMS has limited options to present and share data • You have limited time 30
  • 31. The Real Barrier “50% of L&D organizations lack the analytics skills necessary to use the data available” Unleashing the Power of Analytics: Driving Performance at the Intersection of Learning and Business Raytheon Whitepaper (November 2015) 31
  • 32. Poll Question 4 What prevents you from reaching higher levels? 1. Not enough time, we’re so busy delivering training 2. We do not have access to the data 3. We do not have software to analyze the data 4. We do not have skills to analyze the data 5. We can’t clearly connect learning to the business results 32
  • 34. HOW WE HELP TODAY • Access all their data • Create any report • Produce business process reports • Produce learning effectiveness reports • Produce Big Data reports • Role-based insights 34
  • 35. ZoolaTM Analytics Zoola Analytics is a cloud-based reporting solution that allows you to transform your LMS data into meaningful learning and training insights in minutes. • Quickly create stunning reports and dashboards • Embed visualizations directly in your LMS • Automate delivery to stakeholders with the click of a button • Get complete and secure access to all your LMS data • Built for Moodle, Totara and any xAPI Compliant System 35
  • 36. 36
  • 37. QUESTION What other reports would you like to know more about? (Please use the question panel) 37
  • 38. Q&A
  • 39. FREE TRIAL 39 • Receive your own Zoola Analytics Demo Site for 30 days, free! • Get your hands dirty building charts, reports, and dashboards • Test capabilities and features to assess for your own LMS URL: lambdasolutions.net/Zoola/
  • 40. Book a Free 1-on-1 Consultation 40 • Free 30-minute session with our reporting expert • Explore your reporting potential, and brainstorm reporting ideas Interested? Contact SALES@LAMBDASOLUTIONS.NET
  • 41. Follow-up 41 • Recording & slides to follow • Resources • Post-webinar satisfaction survey
  • 42. Contact us TOLL FREE +1.877.700.1118 EMAIL SALES@LAMBDASOLUTIONS.NET WWW LAMBDASOLUTIONS.NET
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