The document discusses ethical decision making and provides a framework for understanding the process. It involves 7 steps: 1) identify the ethical problem, 2) collect relevant information, 3) evaluate the information, 4) consider alternatives, 5) make a decision, 6) act or implement, and 7) review the action. The process applies three ethics theories: utilitarian perspective to maximize good, rights perspective considering people's entitlements, and justice perspective focusing on fairness and rules. Ethical decision making considers various factors like individual traits, organizational culture, and opportunity for ethical or unethical behavior.