The document describes the railway reservation system in India and its booking processes. It has two main booking methods: counter booking, which involves booking tickets at reservation counters at stations or other locations, and online booking, which allows people to book tickets from home via the internet with credit cards. It then discusses the functions of the railway reservation system and users/admins. It outlines the hardware, software, and operating system requirements to run the system. Finally, it describes using the spiral software process model to develop the system in an iterative way with a focus on risk analysis and requirements capture.