Introduction to six r’s in pega

Introduction To Six R’s in
Pega

Six R’s In Pega
 Many Process Commander applications provide
business process management and automation
through six functional capabilities, informally known
as the Six R’s:
 Following are the Six R’s In Pega:

 Receiving— Accepting and capturing the essential
data describing work from multiple sources in
multiple media and formats, from keyboards,
scanners, and external systems.

 Routing — Using characteristics of the work and
knowledge about the workforce to make intelligent
matches and assignments.

 Reporting — Providing real-time visibility of work in
progress, work completed, productivity, bottlenecks,
and quality.

 Responding — Communicating status, requests for
information, and progress to the work originator and
to other people involved in the work, by email, fax,
written mail, and other means.

 Researching — Accessing external systems and
databases through connectors to support analysis
and decisionmaking.

 Resolving — Through automated processing and
automated support of users, completing the
work and updating downstream systems
promptly.
 Use the Application Inventory landing page (>
Application > Inventory) to see a graphical
overview of the rules in your application,
organized by 6R groups.

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Introduction to six r’s in pega

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