The document describes the SCORPIO technique, which is a continuous process that companies use to review their strategies. It involves analyzing several key areas: segmentation and targeting of customer segments; understanding the needs of the customer; organizational processes and culture; customer retention; positioning and branding; the industry or market; and product or service offerings. By considering all these elements, the SCORPIO process helps structure a company's learning and craft an effective marketing strategy tailored to real-time data and customer needs.