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Research methods for digital work and organization

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Katrina Pritchard
Katrina Pritchard

Panel Presentation by Prof Gillian Symon, Prof Christine Hine and myself for #WORK2021. Based on our new book with #OUP

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Presentation and Discussion Challenges and Opportunities for Researching Digital Work and Organization Gillian Symon Katrina Pritchard Christine Hine WORK2021 9th December 2021
Our book: an unexpected exercise in digital work 2013: BAM Research Methods Symposium ‘Researching work and organization online’ 2017: University of Surrey Symposium ‘Research methods for digital work’ 2018/9: Discussions with publishers, discussions with contributors and book outline agreed 2020/21: Working with contributors to draft and finalise chapters, writing introduction and conclusion, editorial administration. October 2021: Book Published by OUP
Digital work “Work today always entails the digital; even where the work itself doesn’t directly involve a computing device, most contemporary work relates to digital phenomena” (Orlikowski and Scott, 2016: 88) Challenges of Capturing Digital Work • Blurred boundaries • Fluid workspaces • Networks of work • Management and surveillance
Digital work Challenges of Digital Data • Overwhelming data • Access to data • Multi-modal data • Mediated data • Captivated by the data Underlying Themes • Developing & appropriating tools • Invisibilisation and visibilisation • Breaking down of boundaries • Sociomateriality • Reflexive practice
Overview of the Book Part I Working with Screens: detailed analyses of individual and group interactions with devices and through screens Part II Digital Working Practices: capturing how contemporary digital working practices unfold from the perspective of the worker Part III Distributed Work and Organizing: how digital interactions both shape and are shaped by emerging work practices and organizing Part IV Digital Traces of Work: following trails work and workers leave behind and curating these for research purposes
Future of digital work and research methods Ethics and digital work research • Participants and partners: relations in the field • Publicness and platformed behaviours Skills and the digital work researcher • Everyday competences in the digital world • Tool-building and repurposing • Agility, mixing methods and teamwork The post-pandemic future of digital work • Rapid transformations in space-times of work • Inequalities in access and experience
Many thanks to all our contributors for their fabulous chapters! David Antons Mario Aquino Alves Adam Badger Diane E. Bailey Frank G.A. de Bakker David Barberá-Tomás Stephen R. Barley Eber Betanzos Claudine Bonneau Eliane Bucher Itziar Castelló Tania Pereira Christopoulos Claudio Coletta Cami Goray Francisca Grommé Eduard Grünwald Steve Huckle Mohammad Hossein Jarrahi Dariusz Jemielniak Paul Leonardi Richard Rogers David Rozas Saiph Savage Peter Kalum Schou Viviane Sergi Agata Stasik Carlos Toxtli Matthias Waldkirch Andrew Whelan Nina Willment Adriana Wilner Yinglong Zhang Stephanie Zirker
Discussion Gillian, Katrina & Christine

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Research methods for digital work and organization

  • 1. Presentation and Discussion Challenges and Opportunities for Researching Digital Work and Organization Gillian Symon Katrina Pritchard Christine Hine WORK2021 9th December 2021
  • 2. Our book: an unexpected exercise in digital work 2013: BAM Research Methods Symposium ‘Researching work and organization online’ 2017: University of Surrey Symposium ‘Research methods for digital work’ 2018/9: Discussions with publishers, discussions with contributors and book outline agreed 2020/21: Working with contributors to draft and finalise chapters, writing introduction and conclusion, editorial administration. October 2021: Book Published by OUP
  • 3. Digital work “Work today always entails the digital; even where the work itself doesn’t directly involve a computing device, most contemporary work relates to digital phenomena” (Orlikowski and Scott, 2016: 88) Challenges of Capturing Digital Work • Blurred boundaries • Fluid workspaces • Networks of work • Management and surveillance
  • 4. Digital work Challenges of Digital Data • Overwhelming data • Access to data • Multi-modal data • Mediated data • Captivated by the data Underlying Themes • Developing & appropriating tools • Invisibilisation and visibilisation • Breaking down of boundaries • Sociomateriality • Reflexive practice
  • 5. Overview of the Book Part I Working with Screens: detailed analyses of individual and group interactions with devices and through screens Part II Digital Working Practices: capturing how contemporary digital working practices unfold from the perspective of the worker Part III Distributed Work and Organizing: how digital interactions both shape and are shaped by emerging work practices and organizing Part IV Digital Traces of Work: following trails work and workers leave behind and curating these for research purposes
  • 6. Future of digital work and research methods Ethics and digital work research • Participants and partners: relations in the field • Publicness and platformed behaviours Skills and the digital work researcher • Everyday competences in the digital world • Tool-building and repurposing • Agility, mixing methods and teamwork The post-pandemic future of digital work • Rapid transformations in space-times of work • Inequalities in access and experience
  • 7. Many thanks to all our contributors for their fabulous chapters! David Antons Mario Aquino Alves Adam Badger Diane E. Bailey Frank G.A. de Bakker David Barberá-Tomás Stephen R. Barley Eber Betanzos Claudine Bonneau Eliane Bucher Itziar Castelló Tania Pereira Christopoulos Claudio Coletta Cami Goray Francisca Grommé Eduard Grünwald Steve Huckle Mohammad Hossein Jarrahi Dariusz Jemielniak Paul Leonardi Richard Rogers David Rozas Saiph Savage Peter Kalum Schou Viviane Sergi Agata Stasik Carlos Toxtli Matthias Waldkirch Andrew Whelan Nina Willment Adriana Wilner Yinglong Zhang Stephanie Zirker
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