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This document contains a survey questionnaire to assess customer satisfaction levels with the Gujarat State Road Transport Corporation (GSRTC) bus service. The survey aims to understand which facilities satisfy customers and the routes covered by GSRTC buses. It includes 19 multiple choice questions regarding comfort, prices, facilities at bus stations, ratings of conductors and drivers, crowding issues, and awareness of discount programs. Respondents are asked to provide contact information and rate various aspects of GSRTC bus service on scales from 1 to 5.
