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PRESENTATION ON
CHANGING MANAGERIAL
    STRUCTURE OF
       TCS
INTRODUCTION
• Tata Consultancy Services Limited (TCS) is an Indian IT
  services, business solutions and outsourcing company
  headquartered in mumbai,India. TCS is one of the
  largest private sector employers in India with a core strength
  202,039 individuals. TCS has turned into the second-largest
  employer. It is the largest provider of information technology
  in Asia and second largest provider of business process
  outsourcing services in India. As a brand, TCS is the 76th
  Most Trusted Brand according to The Brand Trust Report,
  2011.
• TCS has offices in over 47 countries with more than 142
  branches across the globe and is a subsidiary of textiles and
  manufacturing.
HISTORY
       TCS began as the "Tata Computer Centre", for the company Tata
      Group whose main business was to provide computer services to other
            group companies. F C Kohli was the first general manager.
  One of TCS' first assignments was to provide punched card services to a sister
        concern, Tata Steel (then TISCO). It later bagged the country's first
        software project, the Inter-Branch Reconciliation System (IBRS) for
                             the Central Bank of India.

1.In 1999, TCS saw outsourcing opportunity in E-Commerce

2.On 9 August 2004, TCS became a
publicy listed company, much later than its
rivals, Infosys, Wipro and Mahindra Satyam.


3.In 2011, the company entered the
Small and medium enterprises (SME).
SWOT ANALYSIS
REALIGNMENT IN THE
       ORGANISATION STRUCTURE
In 2008, the company went through an internal restructuring
exercise that executives claim would bring about agility to the
organization.
The new structure, defines the organization into five ISUs :-
1.industry solutions group (ISG)
2. major markets group (MMG)
3.new growth market group (NMG)
4.strategic initiative group (SIG)
5. organization infrastructure group (OIG)
These groups would be headed by a director, reporting directly to
the COO
The Five ISU's explained:

 INDUSTRY SOLUTION GROUP:
The isu’s had multiple units dedicated to all the verticals that
the company has presence in. All the existing clients will come
under this group.

 MARKET SOLUTION GROUP:
IT focus on geographies of the US, UK and Europe. The unit
will be responsible for getting prospective and new client wins.


 NEW GROWTH MARKET GROUP:
 IT have three different units focusing on- India, APAC
and emerging markets. These three units will own end-
to-end responsibility from client wins to maintaining
long-term relations.
STRATEGIC INITIATIVE GROUP:
It have three important units. First, is the TCS financial
solutions unit, which was announced in the first quarter of
this financial year. Second, small and medium enterprises
business solutions and finally, a new unit for platform BPO
solutions.

ORGANISATION INFRASTUCTURE GROUPS:
  IT have four units, which will look into issue like process
excellence, technology excellence, shared services group
and resource management group. Each of these will again
have individuals of proven capabilities and expertise.
Causes for change in
              organisational structure
TCS launched a matrix organisation structure in 2007 but had to
change it due to changes on the external front.

The Indian IT outsourcing industry has been going through tough
times.
To increase customer expectations.
 To compete with increasing competitors.
To capture new growth opportunities.
As the scale of employees increased over 1 lakh , TCS needed a
realigned structure.
To increase the transparency between the customers and the
company.
 To boost its revenue growth.
TCS has been criticised by its employees in Public forums on its
Appraisal and Promotion policies
EFFECTS OF
           RESTRUCTURING:
 Earlier, middle-level employees in TCS did not have the
  bandwidth to be a part of the leadership team. With this
  new structure there’s an opportunity not to be lost in this
  huge company.
 Today With almost 100,000 employees in 47 countries, TCS
  is the biggest Asian software and IT services company and a
  leader in off shoring.
 It is breaking all sorts of revenue records for Indian
  companies.
 It serves seven of the Fortune 500 top-ten companies.
DIFFERENCE BETWEEN
    TCS&INFOSYS
DIFFERENCE BETWEEN
    TCS&INFOSYS
Share Price Movement after
           restructuring


                    Latest Gain/Los % Gain/
Period      Price
                     Price s (Rs.)     Loss

3-Days     962.60   994.60    32.00    3.32
5-Days     918.05   994.60    76.55    8.34
7-Days     928.95   994.60    65.65    7.07
15-Days    978.35   994.60    16.25    1.66
1-Month   1144.65   994.60   150.05   13.11

3-Month   1135.75   994.60   141.15   12.43

6-Month   1175.25   994.60   115.65   10.42

9-Month   1280.25   994.60    52.65    5.03
1-Year    1376.50   994.60   118.10   13.47

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Pom ppt

  • 2. INTRODUCTION • Tata Consultancy Services Limited (TCS) is an Indian IT services, business solutions and outsourcing company headquartered in mumbai,India. TCS is one of the largest private sector employers in India with a core strength 202,039 individuals. TCS has turned into the second-largest employer. It is the largest provider of information technology in Asia and second largest provider of business process outsourcing services in India. As a brand, TCS is the 76th Most Trusted Brand according to The Brand Trust Report, 2011. • TCS has offices in over 47 countries with more than 142 branches across the globe and is a subsidiary of textiles and manufacturing.
  • 3. HISTORY TCS began as the "Tata Computer Centre", for the company Tata Group whose main business was to provide computer services to other group companies. F C Kohli was the first general manager. One of TCS' first assignments was to provide punched card services to a sister concern, Tata Steel (then TISCO). It later bagged the country's first software project, the Inter-Branch Reconciliation System (IBRS) for the Central Bank of India. 1.In 1999, TCS saw outsourcing opportunity in E-Commerce 2.On 9 August 2004, TCS became a publicy listed company, much later than its rivals, Infosys, Wipro and Mahindra Satyam. 3.In 2011, the company entered the Small and medium enterprises (SME).
  • 5. REALIGNMENT IN THE ORGANISATION STRUCTURE In 2008, the company went through an internal restructuring exercise that executives claim would bring about agility to the organization. The new structure, defines the organization into five ISUs :- 1.industry solutions group (ISG) 2. major markets group (MMG) 3.new growth market group (NMG) 4.strategic initiative group (SIG) 5. organization infrastructure group (OIG) These groups would be headed by a director, reporting directly to the COO
  • 6. The Five ISU's explained:  INDUSTRY SOLUTION GROUP: The isu’s had multiple units dedicated to all the verticals that the company has presence in. All the existing clients will come under this group.  MARKET SOLUTION GROUP: IT focus on geographies of the US, UK and Europe. The unit will be responsible for getting prospective and new client wins.  NEW GROWTH MARKET GROUP: IT have three different units focusing on- India, APAC and emerging markets. These three units will own end- to-end responsibility from client wins to maintaining long-term relations.
  • 7. STRATEGIC INITIATIVE GROUP: It have three important units. First, is the TCS financial solutions unit, which was announced in the first quarter of this financial year. Second, small and medium enterprises business solutions and finally, a new unit for platform BPO solutions. ORGANISATION INFRASTUCTURE GROUPS: IT have four units, which will look into issue like process excellence, technology excellence, shared services group and resource management group. Each of these will again have individuals of proven capabilities and expertise.
  • 8. Causes for change in organisational structure TCS launched a matrix organisation structure in 2007 but had to change it due to changes on the external front. The Indian IT outsourcing industry has been going through tough times. To increase customer expectations.  To compete with increasing competitors. To capture new growth opportunities. As the scale of employees increased over 1 lakh , TCS needed a realigned structure. To increase the transparency between the customers and the company.  To boost its revenue growth. TCS has been criticised by its employees in Public forums on its Appraisal and Promotion policies
  • 9. EFFECTS OF RESTRUCTURING:  Earlier, middle-level employees in TCS did not have the bandwidth to be a part of the leadership team. With this new structure there’s an opportunity not to be lost in this huge company.  Today With almost 100,000 employees in 47 countries, TCS is the biggest Asian software and IT services company and a leader in off shoring.  It is breaking all sorts of revenue records for Indian companies.  It serves seven of the Fortune 500 top-ten companies.
  • 10. DIFFERENCE BETWEEN TCS&INFOSYS
  • 11. DIFFERENCE BETWEEN TCS&INFOSYS
  • 12. Share Price Movement after restructuring Latest Gain/Los % Gain/ Period Price Price s (Rs.) Loss 3-Days 962.60 994.60 32.00 3.32 5-Days 918.05 994.60 76.55 8.34 7-Days 928.95 994.60 65.65 7.07 15-Days 978.35 994.60 16.25 1.66 1-Month 1144.65 994.60 150.05 13.11 3-Month 1135.75 994.60 141.15 12.43 6-Month 1175.25 994.60 115.65 10.42 9-Month 1280.25 994.60 52.65 5.03 1-Year 1376.50 994.60 118.10 13.47
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