Tapal Tea has a strong succession plan in place that identifies critical positions, assesses potential internal candidates, and develops those candidates through training to fill any gaps in skills. This helps ensure leadership continuity within the organization and prepares employees to take on new roles. Succession planning is seen as important because it allows the company to promote from within instead of hiring externally, saving time and money. While turnover is relatively low at 5-6% annually, the succession plan is continuously used and revised to further reduce risks from leadership changes.