This document provides an overview of information systems concepts. It defines information systems and their key components, including hardware, software, data, networks, and people. It describes common information system activities like input, processing, output, storage, and control. It also discusses trends in information systems like cloud computing, big data, mobile, social, and how e-business applications support business processes, decision making, and competitive advantage. Finally, it covers some managerial challenges of developing, implementing, and managing information systems.
introduction to management information systems (MIS)Sujan Oli
Management Information Systems
The document discusses management information systems (MIS). It defines MIS as a computer-based system used within an organization to provide information to various levels of management for decision-making. MIS has several key components, including hardware, software, people, data, and communication networks. It collects and processes organizational data and converts it into useful information for managers. The role of MIS is to supply managers with accurate, timely information needed for planning, controlling, and decision-making. An effective MIS is vital for organizational management, operations, and achieving strategic business goals.
This document discusses various types of information systems. It begins by defining data and information, with data being raw facts and information being organized data that provides additional value. It then covers transaction processing systems, management information systems, executive information systems, and the differences between TPS and MIS. The document also discusses information system infrastructure and architecture, including client/server, enterprise-wide, and internet-based architectures. It provides characteristics and examples of different information systems.
The document discusses information systems for businesses and how they have evolved. It covers the need for information systems to support fast and accurate transactions, storage, communication, and decision-making. It also discusses the pressures businesses face in today's global, technology-driven environment and how they are responding through strategic systems, business process reengineering, e-commerce, alliances, and continuous improvement efforts.
Management Information System (Full Notes)Harish Chand
This document provides a summary of key topics related to Management Information Systems (MIS). It discusses the importance of information systems for businesses and defines different types of systems, including Transaction Processing Systems, Knowledge Work Systems, Management Information Systems, and Decision Support Systems. It also outlines some of the challenges of implementing effective information systems, such as realizing digital transformation and addressing globalization.
This document defines and provides examples of different types of information systems, including transaction processing systems, office automation systems, knowledge work systems, decision support systems, executive support systems, and group decision support systems. Transaction processing systems track daily transactions in databases. Office automation systems manage documents and information storage. Knowledge work systems aid knowledge workers in capturing and sharing organizational knowledge. Decision support systems support business decision making through data analysis. Executive support systems provide executive-level reports and analysis. Group decision support systems enhance digital communication and collaboration within organizations.
The role of information technologies & information system in businessKevin Philip Joseph
The document discusses the role of information technology and information systems in business. It defines information technology as technologies used to collect, process, store, and communicate data, giving examples like ATMs and fingerprint scanners. It defines an information system as the combination of hardware, software, infrastructure, and trained personnel used to facilitate planning, control, coordination, and decision making in an organization. The document states that information systems are now the backbone of business and are used for organizational communications, data management, accounts, logistics, marketing, sales, research and development, customer interaction, and forecasting.
There are different types of information systems in organizations that provide information to managers at different levels to help with decision making. Transaction processing systems provide detailed transaction data to lower managers for operational decisions. Management information systems summarize and report data from multiple departments to middle managers for tactical decisions. Decision support systems use analytical models and allow top managers to simulate "what if" scenarios for strategic decision making. Expert systems and office automation systems provide problem solving assistance and reduce manual work for all employee levels.
introduction to management information systems (MIS)Sujan Oli
Management Information Systems
The document discusses management information systems (MIS). It defines MIS as a computer-based system used within an organization to provide information to various levels of management for decision-making. MIS has several key components, including hardware, software, people, data, and communication networks. It collects and processes organizational data and converts it into useful information for managers. The role of MIS is to supply managers with accurate, timely information needed for planning, controlling, and decision-making. An effective MIS is vital for organizational management, operations, and achieving strategic business goals.
This document discusses various types of information systems. It begins by defining data and information, with data being raw facts and information being organized data that provides additional value. It then covers transaction processing systems, management information systems, executive information systems, and the differences between TPS and MIS. The document also discusses information system infrastructure and architecture, including client/server, enterprise-wide, and internet-based architectures. It provides characteristics and examples of different information systems.
The document discusses information systems for businesses and how they have evolved. It covers the need for information systems to support fast and accurate transactions, storage, communication, and decision-making. It also discusses the pressures businesses face in today's global, technology-driven environment and how they are responding through strategic systems, business process reengineering, e-commerce, alliances, and continuous improvement efforts.
Management Information System (Full Notes)Harish Chand
This document provides a summary of key topics related to Management Information Systems (MIS). It discusses the importance of information systems for businesses and defines different types of systems, including Transaction Processing Systems, Knowledge Work Systems, Management Information Systems, and Decision Support Systems. It also outlines some of the challenges of implementing effective information systems, such as realizing digital transformation and addressing globalization.
This document defines and provides examples of different types of information systems, including transaction processing systems, office automation systems, knowledge work systems, decision support systems, executive support systems, and group decision support systems. Transaction processing systems track daily transactions in databases. Office automation systems manage documents and information storage. Knowledge work systems aid knowledge workers in capturing and sharing organizational knowledge. Decision support systems support business decision making through data analysis. Executive support systems provide executive-level reports and analysis. Group decision support systems enhance digital communication and collaboration within organizations.
The role of information technologies & information system in businessKevin Philip Joseph
The document discusses the role of information technology and information systems in business. It defines information technology as technologies used to collect, process, store, and communicate data, giving examples like ATMs and fingerprint scanners. It defines an information system as the combination of hardware, software, infrastructure, and trained personnel used to facilitate planning, control, coordination, and decision making in an organization. The document states that information systems are now the backbone of business and are used for organizational communications, data management, accounts, logistics, marketing, sales, research and development, customer interaction, and forecasting.
There are different types of information systems in organizations that provide information to managers at different levels to help with decision making. Transaction processing systems provide detailed transaction data to lower managers for operational decisions. Management information systems summarize and report data from multiple departments to middle managers for tactical decisions. Decision support systems use analytical models and allow top managers to simulate "what if" scenarios for strategic decision making. Expert systems and office automation systems provide problem solving assistance and reduce manual work for all employee levels.
Management Information System (MIS) is a planned system of collecting, storing, and disseminating data in the form of information needed to carry out the functions of management. A Management Information System is an information system that evaluates, analyzes, and processes an organization's data to produce meaningful and useful information based on which the management can take right decisions to ensure future growth of the organization.
An information system is any organized combination of people, hardware, software, networks, and policies that collects, manages and disseminates information to support business processes and decision making. There are different types of information systems that support various levels and functions within an organization, including transaction processing systems, knowledge work systems, office automation systems, management information systems, decision support systems, and executive information systems. Businesses invest in information systems to achieve objectives like operational excellence, new products and services, customer intimacy, improved decision making, competitive advantage, and organizational survival.
Strategic information systems are created in response to business initiatives to provide a competitive advantage. They are systems that are developed based on corporate business needs and opportunities. Strategic information systems link business and computer strategies by developing new systems enabled by emerging technologies that can quickly gain competitive advantage.
Information systems consist of hardware, software, data, people, and procedures that work together to process organizational data into useful information. Key components include transaction processing systems, supply chain management systems, customer relationship management systems, business intelligence systems, decision support systems, and geographic information systems. As computer technology has advanced, becoming more powerful yet less expensive, and communication networks have expanded, information systems have become increasingly important in business functions like accounting, finance, marketing, and human resources.
The document discusses the evolution of management information systems (MIS). It describes how MIS have developed from early office automation systems used to support clerical workers, to modern systems that provide computer-based support for complex decision making. The key components of an information system are outlined as hardware, software, databases, networks, and human resources. Transaction processing systems record daily transactions, while management information systems guide tactical decisions and decision support systems aid strategic decision making by top managers.
This presentation covers topic like Information Definition
Meaning of Information System
2.1 Component of Information System
2.2 Functional elements of Information System
2.3 Types of Information System
2.4 Application of Information System
2.5 Recognizing Information System
3. Information System and Society
3.1Information Society
3.2 Types of Information Society
4. Information System and Organization
4.1 ERP Information System in Organization
4.2Information System for a Business Organization.
5. Constraint and Limitation of Information System
The document discusses how data is organized and classified to become meaningful information, and describes the data processing cycle where input data is prepared, processed to produce more useful output data. It also defines different types of information systems such as office information systems, transaction processing systems, and management information systems which generate reports to help managers make decisions.
The document discusses management information systems (MIS) and related concepts. It defines MIS as a computerized business processing system that generates information for decision-making throughout an organization. The MIS collects data from various sources, processes it, and communicates relevant information to managers. This enables timely and effective decision-making for planning, directing, and controlling organizational activities. The document also discusses the roles and types of information used at different levels of an organization, including strategic, tactical, operational, and knowledge-based information. Executive information systems and decision support systems are described as tools that analyze data to support executive and managerial decision-making.
This presentation is about Office Automation System (OAS). It is a topic in Information Technology for Managers. It includes meaning and concept of office automation, functions of OAS and advantages and disadvantages of OAS
MANAGEMENT INFORMATION SYSTEM, MIS, CASE REPORT, ROLE OF INFORMATION TECHNOLOGY (IT) IN INFORMATION SYSTEM (IS), IT VS IS, CLASSIFICATION OF INFORMATION SYSTEMS, INFORMATION SYSTEM (IS) SUCCESS AND FAILURE, LIBCORPIO786, BUSINESS ADMINISTRATION, MANAGEMENT SCIENCE, EDUCATION AND LEARNING,
The document provides an overview of management information systems (MIS). It defines key concepts such as data, information, and systems. It explains that an MIS is a system for collecting, processing, storing, and distributing data to managers within an organization. The main outputs of an MIS are scheduled reports, key indicator reports, demand reports, and exception reports. These help managers monitor performance and make decisions. Overall, the document serves as an introduction to MIS, covering essential elements like the relationship between data, information, and systems.
This document discusses data resource management and decision support systems (DSS). It covers fundamental database concepts like records, files, and database structures including hierarchical, network, relational, object-oriented, and multidimensional models. It also discusses database languages, types of databases, and how data warehouses and data mining can support decision making at strategic and tactical levels in businesses.
This document defines key concepts related to information systems. It discusses what an information system is, how it differs from a manual system, and key components like input, processing, output and feedback. It also covers different types of information systems such as functional vs integrated systems and knowledge-based systems like expert systems, decision support systems, and executive information systems.
Data is collected from various sources and processed through different stages of the data lifecycle. It is then stored and can be accessed when needed before being destroyed. There are various types of data processing including batch, online, and real-time processing. Data is processed using manual, mechanical, or electronic methods and transformed into meaningful information through systems like transaction processing systems, management information systems, decision support systems, and executive information systems. These systems are interrelated and support different levels of management in organizations.
Chap 6 IMplementation of Information SystemSanat Maharjan
The document discusses the implementation of information systems and provides details on key concepts. It begins with defining what an information system is and its key components. It then discusses the types of information systems, examples of systems, and considerations for implementation in Nepal and the US. It also covers theories related to behavioral science and managing change when implementing new systems. Finally, it discusses critical success factors for information system projects and introducing next generation balanced scorecard concepts to improve performance measurement.
The document discusses different types of information systems used in businesses before the 1970s and their purposes. It describes management information systems (MIS) which provide managers with regular information about daily business activities to help them run processes more efficiently compared to manual systems. It also outlines transaction processing systems (TPS) which keep records of daily transactions in a database, decision support systems (DSS) which help managers analyze information and make decisions through reports and diagrams, executive information systems (EIS) which help top-level management plan strategies and forecast trends, and expert systems (ES) which store knowledge to make logical suggestions for users such as doctors.
The slides are created for 'Management Information System' subject of SEIT under University of Pune, INDIA.
Subject Teacher: Mr. Tushar B Kute,
Sandip Institute of Technology and Research Centre, Nashik.
Information Technology For Business SyllabusSahil Mahajan
This document provides an overview of key topics in information technology for business including computer hardware and software, information systems and their strategic implications, functional and enterprise systems like ERP and SCM, an introduction to e-business models and applications, data and system interfaces, decision support systems, and ethical and security issues. It also lists several recommended books on information technology and management information systems.
This document discusses management information systems (MIS) and their role in organizations. It begins by defining MIS as a system that provides managers with information to help with decision making, planning, and control. It then discusses different types of information systems at various levels, including operational, knowledge, management, and strategic levels. Transaction processing systems, management information systems, decision support systems, and executive information systems are described. The document also discusses digital firms and how they leverage various applications and technologies to digitally enable core business functions.
At the end of the lesson, students should be able to define Information Technology and describe the development of IT. The development began with standalone computers and operating systems, progressed to mainframes and client-server networks, then to distributed computing which allowed programs to run across multiple computers simultaneously, and currently cloud computing is prominent which provides computing resources and services over the Internet.
Foundations of information systems in businessSagar Mainali
The document discusses key concepts related to information systems including:
1. The components of an information system including people, hardware, software, data, and networks.
2. The typical activities of an information system which are input, processing, output, storage, and control of data.
3. The managerial challenges of developing and implementing information systems including supporting business needs, managing costs and risks, and keeping pace with technological changes.
Introduction to management information systemOnline
The document provides an overview of management information systems and discusses key concepts. It introduces the objectives of studying information systems which include distinguishing data from information and identifying the basic types of business information systems. The document also outlines the lecture which covers information concepts, a business perspective on information, characteristics of valuable information, systems performance standards, manual versus computerized systems, and the positive and negative impacts of information systems.
Management Information System (MIS) is a planned system of collecting, storing, and disseminating data in the form of information needed to carry out the functions of management. A Management Information System is an information system that evaluates, analyzes, and processes an organization's data to produce meaningful and useful information based on which the management can take right decisions to ensure future growth of the organization.
An information system is any organized combination of people, hardware, software, networks, and policies that collects, manages and disseminates information to support business processes and decision making. There are different types of information systems that support various levels and functions within an organization, including transaction processing systems, knowledge work systems, office automation systems, management information systems, decision support systems, and executive information systems. Businesses invest in information systems to achieve objectives like operational excellence, new products and services, customer intimacy, improved decision making, competitive advantage, and organizational survival.
Strategic information systems are created in response to business initiatives to provide a competitive advantage. They are systems that are developed based on corporate business needs and opportunities. Strategic information systems link business and computer strategies by developing new systems enabled by emerging technologies that can quickly gain competitive advantage.
Information systems consist of hardware, software, data, people, and procedures that work together to process organizational data into useful information. Key components include transaction processing systems, supply chain management systems, customer relationship management systems, business intelligence systems, decision support systems, and geographic information systems. As computer technology has advanced, becoming more powerful yet less expensive, and communication networks have expanded, information systems have become increasingly important in business functions like accounting, finance, marketing, and human resources.
The document discusses the evolution of management information systems (MIS). It describes how MIS have developed from early office automation systems used to support clerical workers, to modern systems that provide computer-based support for complex decision making. The key components of an information system are outlined as hardware, software, databases, networks, and human resources. Transaction processing systems record daily transactions, while management information systems guide tactical decisions and decision support systems aid strategic decision making by top managers.
This presentation covers topic like Information Definition
Meaning of Information System
2.1 Component of Information System
2.2 Functional elements of Information System
2.3 Types of Information System
2.4 Application of Information System
2.5 Recognizing Information System
3. Information System and Society
3.1Information Society
3.2 Types of Information Society
4. Information System and Organization
4.1 ERP Information System in Organization
4.2Information System for a Business Organization.
5. Constraint and Limitation of Information System
The document discusses how data is organized and classified to become meaningful information, and describes the data processing cycle where input data is prepared, processed to produce more useful output data. It also defines different types of information systems such as office information systems, transaction processing systems, and management information systems which generate reports to help managers make decisions.
The document discusses management information systems (MIS) and related concepts. It defines MIS as a computerized business processing system that generates information for decision-making throughout an organization. The MIS collects data from various sources, processes it, and communicates relevant information to managers. This enables timely and effective decision-making for planning, directing, and controlling organizational activities. The document also discusses the roles and types of information used at different levels of an organization, including strategic, tactical, operational, and knowledge-based information. Executive information systems and decision support systems are described as tools that analyze data to support executive and managerial decision-making.
This presentation is about Office Automation System (OAS). It is a topic in Information Technology for Managers. It includes meaning and concept of office automation, functions of OAS and advantages and disadvantages of OAS
MANAGEMENT INFORMATION SYSTEM, MIS, CASE REPORT, ROLE OF INFORMATION TECHNOLOGY (IT) IN INFORMATION SYSTEM (IS), IT VS IS, CLASSIFICATION OF INFORMATION SYSTEMS, INFORMATION SYSTEM (IS) SUCCESS AND FAILURE, LIBCORPIO786, BUSINESS ADMINISTRATION, MANAGEMENT SCIENCE, EDUCATION AND LEARNING,
The document provides an overview of management information systems (MIS). It defines key concepts such as data, information, and systems. It explains that an MIS is a system for collecting, processing, storing, and distributing data to managers within an organization. The main outputs of an MIS are scheduled reports, key indicator reports, demand reports, and exception reports. These help managers monitor performance and make decisions. Overall, the document serves as an introduction to MIS, covering essential elements like the relationship between data, information, and systems.
This document discusses data resource management and decision support systems (DSS). It covers fundamental database concepts like records, files, and database structures including hierarchical, network, relational, object-oriented, and multidimensional models. It also discusses database languages, types of databases, and how data warehouses and data mining can support decision making at strategic and tactical levels in businesses.
This document defines key concepts related to information systems. It discusses what an information system is, how it differs from a manual system, and key components like input, processing, output and feedback. It also covers different types of information systems such as functional vs integrated systems and knowledge-based systems like expert systems, decision support systems, and executive information systems.
Data is collected from various sources and processed through different stages of the data lifecycle. It is then stored and can be accessed when needed before being destroyed. There are various types of data processing including batch, online, and real-time processing. Data is processed using manual, mechanical, or electronic methods and transformed into meaningful information through systems like transaction processing systems, management information systems, decision support systems, and executive information systems. These systems are interrelated and support different levels of management in organizations.
Chap 6 IMplementation of Information SystemSanat Maharjan
The document discusses the implementation of information systems and provides details on key concepts. It begins with defining what an information system is and its key components. It then discusses the types of information systems, examples of systems, and considerations for implementation in Nepal and the US. It also covers theories related to behavioral science and managing change when implementing new systems. Finally, it discusses critical success factors for information system projects and introducing next generation balanced scorecard concepts to improve performance measurement.
The document discusses different types of information systems used in businesses before the 1970s and their purposes. It describes management information systems (MIS) which provide managers with regular information about daily business activities to help them run processes more efficiently compared to manual systems. It also outlines transaction processing systems (TPS) which keep records of daily transactions in a database, decision support systems (DSS) which help managers analyze information and make decisions through reports and diagrams, executive information systems (EIS) which help top-level management plan strategies and forecast trends, and expert systems (ES) which store knowledge to make logical suggestions for users such as doctors.
The slides are created for 'Management Information System' subject of SEIT under University of Pune, INDIA.
Subject Teacher: Mr. Tushar B Kute,
Sandip Institute of Technology and Research Centre, Nashik.
Information Technology For Business SyllabusSahil Mahajan
This document provides an overview of key topics in information technology for business including computer hardware and software, information systems and their strategic implications, functional and enterprise systems like ERP and SCM, an introduction to e-business models and applications, data and system interfaces, decision support systems, and ethical and security issues. It also lists several recommended books on information technology and management information systems.
This document discusses management information systems (MIS) and their role in organizations. It begins by defining MIS as a system that provides managers with information to help with decision making, planning, and control. It then discusses different types of information systems at various levels, including operational, knowledge, management, and strategic levels. Transaction processing systems, management information systems, decision support systems, and executive information systems are described. The document also discusses digital firms and how they leverage various applications and technologies to digitally enable core business functions.
At the end of the lesson, students should be able to define Information Technology and describe the development of IT. The development began with standalone computers and operating systems, progressed to mainframes and client-server networks, then to distributed computing which allowed programs to run across multiple computers simultaneously, and currently cloud computing is prominent which provides computing resources and services over the Internet.
Foundations of information systems in businessSagar Mainali
The document discusses key concepts related to information systems including:
1. The components of an information system including people, hardware, software, data, and networks.
2. The typical activities of an information system which are input, processing, output, storage, and control of data.
3. The managerial challenges of developing and implementing information systems including supporting business needs, managing costs and risks, and keeping pace with technological changes.
Introduction to management information systemOnline
The document provides an overview of management information systems and discusses key concepts. It introduces the objectives of studying information systems which include distinguishing data from information and identifying the basic types of business information systems. The document also outlines the lecture which covers information concepts, a business perspective on information, characteristics of valuable information, systems performance standards, manual versus computerized systems, and the positive and negative impacts of information systems.
Information Systems in Global Business Today.pptxRoshni814224
The document discusses the role of information systems in business today. It describes how information systems are transforming business through emerging technologies like mobile platforms, big data, and cloud computing. Information systems help businesses achieve strategic objectives like operational excellence, new products/services, customer intimacy, improved decision making, competitive advantage and survival. The growth of information technology investment from 32% to 52% of capital between 1980-2009 is also noted. Key topics covered include digital business processes, strategic uses of information systems, and how systems and business capabilities are interdependent.
This document provides an overview of information systems including:
1. The definition of an information system as a set of interconnected people, technology, and processes to collect, process, store, and distribute information to help coordination, analysis, and decision making.
2. The need for efficient information systems to store data securely, enhance decision making and productivity, and provide data analytics tools.
3. The main types of information systems including transaction processing systems, management information systems, decision support systems, and expert systems.
4. The information requirements for planning including monitoring, evaluation, and careful planning before projects.
5. The importance of coordination and control at various levels of business and industry to harmonize activities
This document provides an overview of various information systems used in business, including business information systems, enterprise resource planning (ERP) systems, and management information systems (MIS). It describes the key components, objectives, and benefits of these systems. Business information systems provide data to help organizations manage efficiently, using hardware, software, data, procedures, and people. ERP systems integrate various business functions into a shared database. The objectives of MIS are to implement organizational structure and dynamics to better manage organizations and gain competitive advantages through information.
1. An information system is a set of interrelated components that collect, process, store, and distribute information to support decision making and control in an organization. It includes hardware, software, data, people, processes, and technologies.
2. Information systems have three main components - input, processing, and output. They also involve feedback and control to monitor performance. Common examples of information systems include transaction processing systems, decision support systems, and executive information systems.
3. Managing information systems effectively presents challenges related to business processes, technology development, goals and ethics. Developing successful information system solutions involves analyzing needs, designing, implementing, and maintaining systems through continuous improvement.
The document discusses various types of e-business systems and enterprise applications. It describes how e-business uses internet and networks to support ecommerce, communication, and business processes within and between organizations. It also discusses cross-functional enterprise systems that integrate across traditional business functions to improve processes. Some key enterprise applications mentioned are ERP, CRM, SCM, and KM systems. It provides an overview of how these systems work together through enterprise application architecture and integration.
The document discusses various types of e-business systems and enterprise applications. It describes how e-business uses internet and networks to support ecommerce, communication, and business processes within and between organizations. It also discusses cross-functional enterprise systems that integrate across traditional business functions to improve processes. Some key enterprise applications mentioned are ERP, CRM, SCM, and KM systems. It provides an overview of how these systems work together through enterprise application architecture and integration.
The document provides an overview of information systems, including their definition, components, types, functions, importance, and security considerations. It defines an information system as a set of components that collect, process, store and distribute information to support decision making in an organization. The key components are hardware, software, data, people, and networks. There are different types of information systems like transaction processing systems, management information systems, decision support systems, and expert systems that support various levels and functions within an organization. Ensuring security and privacy of information is also an important aspect.
An information system is comprised of interrelated components that collect, process, store, and distribute information to support decision making and operations within an organization. It relies on computer hardware and software to process and disseminate data, which has been organized into a meaningful form, to support both formal systems operating with predefined rules and human users. An information system includes input, processing, output, and feedback activities to transform raw data into useful information.
This document provides an overview of information systems and their components and roles. It discusses different types of information systems like transaction processing systems, management support systems, and enterprise collaboration systems. It also covers information system frameworks, concepts, and trends. Key points discussed include the components of an IS, types of management support systems, roles of IS in supporting business processes and decision making, and how IS can provide competitive advantage.
This document provides an overview of information systems in organizations. It defines key concepts like data, information, and knowledge. It discusses why organizations use information systems to achieve operational excellence, develop new products and services, gain customer intimacy, improve decision making, gain competitive advantages, and ensure survival. The dimensions of an information system that must be understood are the organization, management, and technology. A case study of UPS's automated package tracking system is also provided to illustrate how information systems provide benefits.
People and businesses need information for different purposes. For individuals, information provides entertainment and enlightenment, while businesses use information for decision making, problem solving, and control. Data refers to raw facts, while information involves organizing data in a way that provides value beyond the individual facts. An information system is made up of interrelated components that collect, process, store, and disseminate data and information to meet an objective.
This document discusses different types of functional business information systems that support key business functions like marketing, manufacturing, human resources, accounting, finance, and supply chain management. It provides examples of information systems used in each functional area, such as marketing information systems, manufacturing resource planning systems, human resource management systems, accounting systems, financial management systems, and enterprise resource planning systems. The document also covers cross-functional e-business systems that integrate and share information across the entire business organization.
This document discusses different types of functional business information systems that support key business functions like marketing, manufacturing, human resources, accounting, finance, and supply chain management. It provides examples of information systems used in each functional area, such as marketing information systems, manufacturing resource planning, human resource management systems, accounting systems, financial management systems, enterprise resource planning, supply chain management systems, and customer relationship management systems. The document also discusses transaction processing systems that capture and process data related to business transactions.
This document provides an overview of information systems (IS) concepts including:
- The meaning and components of IS including people, hardware, software, networks, and data.
- Major roles of IS in supporting business processes, decision making, and competitive advantage.
- Recent technology trends in IS such as the internet of things and blockchain.
- Types of IS including transaction processing systems, management support systems, and expert systems.
- Managerial challenges with IS including ensuring success and addressing ethical issues.
Management Information Systems (MIS) is the study of people, technology, organizations and the relationships among them. MIS professionals help firms realize maximum benefit from investment in personnel, equipment, and business processes by creating information systems for data management and meeting the needs of managers, staff and customers. A management information system gives managers the information they need to make efficient and effective decisions by collecting, processing, storing and disseminating data.
This document provides an overview of key concepts in information systems. It discusses the value of information and distinguishes between data, information, and knowledge. It describes the components of an information system including inputs, processing, outputs, and feedback. It also discusses different types of business information systems such as transaction processing systems, enterprise resource planning systems, management information systems, and decision support systems. Finally, it provides an overview of the systems development process.
Information Systems is a set of interrelated components that collect (input), manipulate (process), store, and disseminate (output) data and information and provide a feedback mechanism to meet an objective.
Similar to Chapter 1 foundations of information systems in business (1) (20)
This document provides an overview of identifying market segment, target, and position strategies. It begins by outlining the learning objectives, which are to understand market segmentation bases, the segmentation process, target market evaluation and selection, positioning strategies, and practices in Nepal. Several key aspects of segmentation are then defined and explained, including the concept, requirements, bases for consumer and industrial segmentation, the segmentation process, target market evaluation, selection, and developing positioning strategies. Specific variables, types, and the process are outlined for each topic.
This document provides an overview of marketing information systems and demand measurement. It discusses the key components of a marketing information system, including the internal records system, marketing intelligence system, marketing research system, and marketing decision support system. Various methods for estimating current and future market demand are also outlined, such as total market potential, area market potential, and analyzing past sales trends. The document also discusses how marketing information systems are currently practiced in Nepal, noting that while large multinational companies utilize such systems, they are not widely used overall in the country.
This document provides an overview of marketing opportunities analysis and planning. It discusses identifying market opportunities through factors like target market and market size. Sources of opportunities include short supply, innovation, weak competitors, and changes in customer wants. The document also covers marketing environment scanning, strategic planning at the corporate and business unit levels, and tools for assigning resources like the BCG matrix and GE matrix. It provides details on the nature and contents of marketing plans.
This document provides an overview of key marketing concepts including definitions of marketing, the marketing concept, customer value and satisfaction, and relationship marketing. It discusses the evolution of philosophies from a production to a more customer-oriented approach. The marketing concept is defined as determining customer needs and satisfying them more effectively than competitors. Relationship marketing aims to develop long-term relationships through mutual value creation. Customer loyalty is the goal, achieved through satisfaction and different types of loyalty.
Powerpoint for the readers of master degree level. It is designed for the student of MBS Level but can be usable for all masters level reader/ Students.
Powerpoint for the readers of master degree level. It is designed for the student of MBS Level but can be usable for all masters level reader/ Students.
The document discusses the benefits of exercise for mental health. Regular physical activity can help reduce anxiety and depression and improve mood and cognitive function. Exercise causes chemical changes in the brain that may help protect against mental illness and improve symptoms.
This document discusses managing cultural diversity in global organizations. It begins by noting that as companies become more global, they take on a multicultural makeup that can be challenging to manage. It then defines culture and organizational culture, explaining how individuals bring cultural values and norms with them to work. The document outlines some dimensions of diversity, like race, gender, beliefs and more. It also lists some reasons diversity has emerged in workforces and advantages it can provide, like new perspectives and community relationships. However, the document acknowledges cross-cultural differences can complicate teamwork and management. It stresses the importance of cultural sensitivity for global business success.
Virtual teams consist of people located in different areas who work together using communication technologies for specific company projects. Key benefits include cost savings, access to global talent, reduced time to market, and increased knowledge sharing. However, challenges include difficulty building trust and dealing with cultural differences in communication styles. Recent trends show virtual teams increasingly using collaboration technologies like Google Apps and depending more on effective use of information and communication technologies to accomplish goals across distances.
This document discusses managing a virtual workplace. It defines a virtual organization as one whose members work remotely using computers and technology while appearing as a single unified organization. A virtual workplace has no physical location and employees work remotely connected through technology without geographical boundaries. Managing a virtual workplace involves using virtual teams, telecommuting, and hoteling. There are business reasons for using a virtual workplace like reduced costs, increased productivity, and access to global markets, but also potential disadvantages like setup costs, cultural issues, and feelings of isolation. Managing virtual workplaces presents challenges like communication, recruiting, language barriers, and performance management.
This document discusses outsourcing and provides an overview of key considerations for outsourcing decisions. It defines outsourcing as transferring work to outside suppliers to reduce costs. Common motivations for outsourcing include cost savings, accessing new skills and technologies, and focusing internally on core functions. However, risks include hidden costs, loss of control, and quality problems with outsourced work. When deciding whether to outsource, organizations should evaluate strategic, cost, functional, and environmental factors to help ensure outsourcing provides benefits without introducing undue risks.
Politicians, businesses, and media recognize innovation is important for economic growth. The document defines innovation as creativity that solves problems and creates value for customers or vendors. Innovation can benefit non-profits and governments as well as for-profit organizations. Strategies for advancing organizational innovation include increasing individual innovative behaviors, improving the organizational environment, and employing methods like rewarding leadership, internal development, and exposing employees to new ideas from conferences.
This document discusses employee empowerment as a strategy to increase workplace commitment. It defines employee empowerment as giving workers autonomy and responsibility over decision making in their tasks. Empowerment can increase trust, commitment, productivity and loyalty while decreasing absenteeism. Factors like role clarity, access to information and a participative environment affect the degree of empowerment. Strategies for empowerment include allocating authority, forming employee committees and interacting with top executives. Workplace commitment includes organizational commitment to goals/values and individual commitment to jobs, teams and careers. Indicators of commitment are strategic alignment and decision making. Empowerment helps performance by fostering innovation, accountability and desire to improve work.
The document discusses mission-driven governance and outlines perspectives on corporate governance, true north for organizations, causes of deviation from mission, and new governance practices. It argues that governance should ensure an organization achieves its mission through the board and executives working together, with every decision relating to and not deviating from the clearly articulated mission. New practices include evaluating performance, building trust, planning succession, and sharing information to stay mission-focused.
This document discusses outsourcing and global IT management. It provides reasons for outsourcing like saving money, focusing on core competencies, and gaining access to global resources. Offshoring is defined as relocating business processes to lower cost locations overseas. Global IT management faces political, geoeconomic, and cultural challenges. Transnational strategies integrate global business activities using an IT platform to operate competitively in the digital economy.
This document discusses security and ethical challenges related to information technology. It covers topics like corporate social responsibility theories, principles of technology ethics, privacy issues, computer crimes like hacking and cybertheft, and measures to protect security such as encryption, firewalls, and auditing. Business professionals have an ethical responsibility to promote proper IT use and ensure security, privacy, and informed consent regarding technology risks.
The system approach involves recognizing and defining problems, developing and evaluating alternative solutions, selecting the best solution, designing it, and implementing and evaluating it. Systems thinking sees interrelationships rather than linear cause-and-effect chains. The systems development lifecycle is an iterative process that includes investigation, analysis, design, implementation, and evaluation. Investigation assesses feasibility, requirements are determined in analysis, design specifies the solution, and implementation puts the system to use.
The document discusses planning fundamentals for developing business and IT strategies. It outlines components of an organizational planning process including analyzing the environment, forecasting developments, evaluating resources, team building, articulating plans, and establishing feedback. There are three types of planning: strategic, tactical, and operational. Strategic planning deals with mission, goals, strategies and policies. Tactical planning sets objectives, procedures, and budgets. Operational planning implements short-term day-to-day operations. Various strategic visioning questions, planning methodologies, and models for competitive advantage using IT are also presented.
The document discusses various types of information systems that support decision making. It describes management information systems that provide routine operational reports, decision support systems that help with semi-structured tactical decisions through modeling and analysis, and executive information systems that provide customized insights to top executives. The document also covers data warehousing, data mining, expert systems, and emerging trends like personalized decision support and what-if scenario analysis.
This document discusses e-commerce and provides details on various topics related to e-commerce. It defines e-commerce, describes how e-commerce is changing competition and interactions. It also outlines different categories of e-commerce like business-to-consumer, business-to-business, and consumer-to-consumer. Additionally, it discusses e-commerce process architecture, technologies that support e-commerce, and factors for e-commerce success.
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4. Information System
• BBSM Point of Sales system
• IMS Himalayan Sangrila
•
• online and onsite Movie Ticket booking systems
• online hotel booking
• FACT accounting solution
• Tally accounting solution
• PUMORI core banking system software
• FINACLE core banking system software
• FLEX CUBE core banking system software
5. Information System
Top 5 Core Banking Software (CBS) in Nepal - Published on May 30, 2016
• Pumori IV
NMB BANK, SUNRISE BANK, DCBL BANK, COMMERCZ AND TRUST BANK
• Pumori III
NIC ASIA BANK, NCC BANK, NEPAL BANK, RB BANK, KIST BANK, PRIME BANK,
CITIZEN BANK
• FINACLE
BOK BANK, GLOBAL IME BANK, EVEREST BANK, NIBL BANK, NABIL BANK
• FLEX CUBE
SIDDHARTHA BANK, LAXMI BANK, MEGA BANK, JANTA BANK
• GLOBUS/TEMENOS T24
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6. • What is IS? Simply, Information System is an organized
system for collection, organization, storage and
communication of information.
• Specifically, IS is concerned with the study of
complementary networks that people and organization
use to collect, filter, process, create and distribute data
• ‘Why we need IS?’ This question has evolved into a
moot issue. As marketing, accounting, finance, human
resource management, operation management,
information system has become an integral part of
many business organizations.
• In today’s world of technology, many call it business
imperative.
Information System
7. • Since, you probably intend to become entrepreneurs,
managers, investors, business professionals; it is just as
important to have a basic knowledge of information
system as it is to understand any other functional areas
in business.
• Thus, it is essential to study information system in
business administration and management programs
• Information systems help many businesses improve
the efficiency and effectiveness of their business
process, managerial decision making and workgroup
collaboration to strengthen the competitive position
in rapidly changing marketplace.
Information System
8. • Improvised definition of IS: An organized system
of complementary networks of hardware and
software that people and organization use to
collect, filter, process, store, transform and
disseminate data and information to support
decision making, coordination and control,
analysis and visualization in an organization.
• eCourier – Booking and Tracking automation
Information System
9. Information Systems
Any organized
combination of people,
hardware, software,
communication
networks, data
resources, and policies
and procedures that
stores, retrieves,
transforms and
disseminates
information in an
organization
10. Fundamental Role of IS in Business
• Support business processes and operations
– Computer based IS help employees to record customer
purchases, track inventory & warehouse, pay employees,
evaluate sales trend and buy new merchandize.
– Store would come to a halt without such IS
• Support decision making by employees and managers
– Decision about what merchandize to be added or discontinued,
what kind of investments they require are typically made after
analysis provided by computer based IS
• Support strategies for competitive advantage
– Installing Self-check out kiosks
– Gaining strategic advantage over competitors requires
innovative application of information technologies.
13. The role of e-Business in Business
• Internet, related technologies and business applications
have changed the way businesses operate, people work
and how IS support business processes, decision making
and competitive advantage
• Businesses create eBusiness applications
– Using Internet to Web-enable business processes
– Depending on Intranet, Extranet to implement and
manage innovative eBusiness applications
• eBusiness uses Internet technologies to empower
business processes, eCommerce, and enterprise
collaboration within a company and beyond the
company - with its customers, suppliers, stakeholders
14. The role of e-Business in Business
• eBusiness is online exchange of value
• Any online exchange of information, money,
resources, services or any combination thereof falls
under the eBusiness umbrella
• eBusiness application are used by companies to
– Reengineer internal business processes
– Implement eCommerce system with customers and
suppliers
– Promote enterprise collaboration among business
teams and workgroups
15. The role of e-Business in Business
• Enterprise Collaboration uses software tools,
Enterprise Collaboration System, to support
communication, coordination and collaboration
among the members of networked teams and
workgroups
– Virtual team of employees and consultants uses
intranet, extranet and internet for e-mail,
videoconferencing, creating e-discussion groups
(blogs), communicating Work-in-Progress in Web
pages and for sharing documents to collaborate on
different projects.
16. The role of e-Business in Business
• eCommerce is buying, selling, marketing and servicing of
products, services and information over a variety of
computer networks.
• eCommerce supports every step of commercial process
– Advertising, sales and customer support on the web
– Internet Security for safe transaction & payment
– Assurance of delivery completion from dispatcher/delivery
company
• eCommerce systems include
– Online sales through internet website
– Extranet access to customer’s inventory database
– Intranet for sales repsto accesscustomer records for CRM
17. Typical eBusiness Architecture
Supply Chain Management:
Procurement, Distribution & Logistics
Engineering
& Research
Company
Boundary
Consumers & Business Customers
Extranet
Extranet
Accounting
& Finance
Manufacturing
& Production
Suppliers & Other
Business Partners
Customer Relationship Management:
Marketing, Sales, Customer Service
Intranet
Intranet
Internet
18. Operation Support System Management Support System
Transaction Processing System
Process Control System
Enterprise Collaboration System
Specialized Processing System
Management Information System
Decision Support System
Executive Information System
Specialized Processing System
Expert
System
Knowledge
Management
System
Strategic
Information
System
Functional
Business
System
Information System
Support Business Operations Support Management Decision Making
Types of Information Systems
20. System
• A set of interrelated components, with a clearly defined
boundary, working together to achieve a common set of
objectives by accepting inputs and producing outputs through
a transformation process in an organized manner
• 3 basic functions of a system
– Input involves capturing and assembling elements that enter
the system (to be processed).
– Processing involves transformation method (that convert input
elements to output).
– Output involves transferring elements that have been produced
by transformation process to ultimate destination.
• Feedback is data about the performance of a system.
• Control involves monitoring and evaluating feedback, and
making necessary adjustment to inputs & process
21. Components of Information System
• Information Systems use people, hardware, software, data and network
resources to perform input, processing, output, storage and control
activities that transform data into information products.
22. Information System Resources
1. People are the essential ingredient for the successful
operation of all information system. It includes end
users and IS specialist.
END USERS are people who use an information system or
the information it produces. They can be customers , sales
person, clerks, engineers, accountants, managers who are
found at all levels.
Knowledge workers who collaborate & communicate
IS SPECIALIST are people who develop and operate
information system. It includes system analysts, software
developers, system operators, technical & clerical IS persons
23. Information System Resources
2. Hardware Resources includes all physical devices and
material used in information processing. It includes not
only machines, such as computers but also all data
media, i.e. tangible objects on which data is recorded.
COMPUTER SYSTEM : consist of central processing units
containing micro processors and a variety of
interconnected devices such as printers , scanners etc.
COMPUTER PERIPHERALS: are devices such as keyboard,
electronic mouse for the input of data and commands , a
video screen or printers for the output of the
information, magnetic or optical drives for storage of
data resources
24. Information System Resources
3. Software resources includes all sets of information
processing instructions.
It includes the sets of operating instructions called programs
which direct and control computer hardware and the set of
information processing instruction called procedure that
people need.
Example:
• System software: OS which control and supports the
operation of computer system
• Application software: sales analysis, payroll, word processing
programs
• Procedures: Operating instructions for the people who use IS
25. Information System Resources
4. Data resources are the input elements that are stored in
databases. This concept has been broadened by managers
and information system professionals. They realize the data
constitute valuable organizational resources.
Data can take many forms: alphanumeric, text, images,
video, audio
Data can take many forms including traditional numeric data
composed of numbers etc. The data resources of information
system are typically organized, stored, accessed by a variety
of data resource management technologies into:
Data base that hold processed and organize data.
Knowledge bases that hold knowledge in a variety of forms
such as facts, rules and cases of best business practices
26. Information System Resources
5. Network resources includes communications technologies
and networks that are fundamental to all information
system. It includes:
Communication Media- includes twisted pair wire,
microwave, cellular wireless technologies.
Network Infrastructure- emphasizes that many hardware,
software and data technologies are needed to support the
operations and use of communication network.
– Communication processors such as modems,
communication control software, network OS, internet
browser packages.
27. Information System Activities
• Input of Data Resources
• Processing of Data into Information
• Output of Information Products
• Storage of Data Resources
• Control of System Performance
28. Input of Data Resources
• Data entry
• Editing
• Formal record of a transaction
• optical scanning of bar coded tags on
merchandise
• Machine readable
• Source documents
29. Processing of Data into Information
• Calculate
• Compare
• Sort
• Classify
• Summarize
– calculating employee pay, taxes, and
other payroll deductions
• The quality of the data must be maintained by a
continual process of correcting and updating activities
30. Output of Information Products
• Transmit information to users
• Producing reports and displays about sales
performance
• Display; paper; audio, reports, forms
31. Storage of data
• Maintaining records on customers,
employees, products, sales
• Data are retained in an organized manner
• Fields; records; files; data bases, knowledge bases
32. Control of system performance
• Generating audible signals to indicate proper
entry of data
• Feedback must be monitored and evaluated
to determine if the information system is
meeting established performance standards.
• Control system checks the feedback and
makes necessary changes
33. INFORMATION SYSTEM ACTIVITIES
Input. (optical scanning of bar coded tags on
merchandise)
Processing. (calculating employee pay, taxes, and
other payroll deductions)
Output. (producing reports and displays about sales
performance)
Storage. (maintaining records on customers,
employees, and products)
Control. (generating audible signals to indicate proper entry
of sales data.)
34. MANAGERIAL CHALLENGES
• IS and technologies must be managed to support business
strategies, business processes and organizational structures
and culture of a business enterprise
• Success and failure of IT should not be measured only by
efficiency in terms of minimizing cost, time and the use of
information resources.
• It should also be measured by effectiveness in supporting
business strategy, enabling business processes, enhancing
organizational structure and culture and increasing the
business and customer values
• However, IS & technology could be mismanaged and
misapplied resulting into not only technical problem but
also a business failure.
• Ex. Dell - Corporate Support call center
Shop Direct
35. MANAGERIAL CHALLENGES
• Developing IS Solutions
– Agile : system is defined at high level and then developed
in short iterations
– Usable software after each iteration
• Challenges and Ethics of IT
– What might be considered improper, irresponsible and
harmful to other people or society
– Proper business use of IT, internet and organization’s IT
resources
– How to protect yourself from computer crime and other IT
risks
– Ex. CRM and HRM cases
– Ex. Hannaford Bros – Importance of securing cust. Data
36. MANAGERIAL CHALLENGES
• Challenges of IT career
– Expensive pay to IT specialist
– Raising labor costs
– Off-shore outsourcing to India, Asia Pacific,
Middle-East.
– Decrease in the cost of IT and software resulting in
more use of them by companies
– To stay competitive and efficient, business must
use it
– More new and complex IS are being implemented
and used