Business analysis interview question and answers

BA(Business Analysis)
Interview Questions
With Answers
By: P2CINFOTECH

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1) What is the importance of a flow chart?
The flow chart gives a clear graphical representation of an implemented process. This makes the
system simple to understand for all persons involved in the project.

(2) Explain briefly the use case model?
The use case model requires a use case diagram. It describes the business environment. It’s
primary goal is to show the series of events and actions within any given process that will be
performed by an actor.

(3) What is UML modeling?
UML in full means Unified Modeling Language. It is the industry standard language for
constructing, visualizing and documenting the different components within a system.

(4) What is the significance of using an Activity diagram?
The activity diagram is important because it gives an outline of the work flow within the
business as well as the activities and action completed.For instance with a company, there is
likely to be more than one department. In such a case each department, will have different access
levels to the system.
So if there’s a Medical, HR and Accounts team they will only have access to screens that relate
to each.The activity diagram will highlight the differences within the departments which will be
very helpful for developers when they are designing and coding.

(5) What are the different types of diagrams and what do you know
about them?
Use case diagram (see answer above), activity diagram (see answer above), Collaboration
diagram. A collaboration diagram, also called a communication diagram or interaction diagram,
is an illustration of the relationships and interactions among software objects in the Unified
Modeling Language (UML). The concept is more than a decade old although it has been refined
as modeling paradigms have evolved.

(6) Tell me what you understand about an alternate flow in use
case?
This is the flow that will come into action, when there is a failure in the use case system where
the expected results haven’t come to fruition.

BA Interview Questions and Answers

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(7) What is an exception flow in a use case?
This is a flow that accounts for an unexpected or unusual result within the application process.
The exception will be handled according to its designed flow.

(8) What are extends and includes within a use case?
An include is where a specific action has to take place. An extend is an action that may not
necessarily take place.

(9) What documents are used for use cases?
There are 2 documents:
FRD (functional requirement document)
SDD (system design document) which can also be called TRS (Technical requirements
specifications)

(10) What does a Business Analyst do, what are their Roles and
responsibilities?
The most important responsibilities of a business systems analysts are as a communication
conduit between the stakeholders and the team

(11) What are some of the common tools that a business Analyst
uses?
The common tools that can be used by a business analyst are MS Visio, MS word, MS Excel,
Power point, Quality center/test director MS Project. There may be tools that are client specific
also, but these will be supplied the client.

(12) What documents should be delivered by a Business Analyst?
The documents that a business analyst should deliver are “functional specification documents,
technical specification documents, Requirements traceability, BRD (business requirements
document), Use case diagrams and Business flow documents.

(13) What is a Use Case diagram used for?
The use case diagram defines the role of each actor that is associated to a particular role or
system. A use diagram is also a behavioral diagram and a part of UML.


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An example of this is an “Order Management” as the main function, in such a case the person
that is given the order is an actor.
Download the questions and answers here right click save as. You can read them on your tablet,
mobile phone, e-reader device or anything else that can read PDF documents.

(14) How do you normally gather Requirements from end user?
If there are a lot of end-users, then a workshop method can be used for the requirements
collection. The business analysts can carry out face-to-face interviews if there are not a lot of end
users.

(15) What is the difference between Business Analyst & System
Analyst?
The business analyst must understand IT and also has to understand the stakeholders needs.
A systems analyst has the ability to look at a program or utility and see the code. They can go in
and pinpoint where changes need to be made.

(16) Can you tell me difference between Business Analyst and
Business Analysis?
A Business Analyst acts as a liaison between business people who have business problems and
technology people who know how to create automated solutions.

(17) What is the key differentiating factors that you have, that
makes you eligible?
This question sounds like again asking strengths but you need to answer smartly. You need to
portray your Business Analysis skills, team player skills, domain knowledge and strengths. The
overall Idea is to know how you stand out from other candidates.

(18) Do you know SDLC / Explain SDLC in brief?
You need to be perfect for this question. I have already written on SDLC you can go through or
if you have referred some other books as well, it is fine to say that answer. Important point is
reading the SDLC in books if different and understanding the SDLC is different.
So understand SDLC properly it will help you in interview.


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(19) Name different types of SDLC models?
Waterfall, Iterative Methods, V-Model, Spiral Model, Prototyping, Agile methods
You can be asked to explain any particular SDLC model or can be asked to explain the
difference between any of the SDLC models. Please refer Google or any standard books for this
else the page you are reading will become 100 pages J .

(20) What are the roles and responsibilities of a Business Analyst?
I have written article on this (in same website – you can refer) or if you have different
information on this question you can go ahead with that.

(21) Do know QA or testing cycle?
I have written article on this (in same website – you can refer) or if you have different
information on this question you can go ahead with that.

(22) Name the skills which Business Analyst should have?
Good Listener , Quick & continuous learner, Analytical skills, problem solving approach,
thinking beyond the box, tech savvy (can keep updating what are the latest technologies
released in market and how those are important). Team or people management, solid
communication, documenting skills (written English), team player, devising new solutions,
market research etc (if know some more you can add).

(23) You can be told some scenario and asked to act as Business
Analyst and collect requirements (interviewer will act as client).
This will be scenario based question like, I am running xyz business and I want to build
software, as a business analyst what do you suggest? So you need to be prepared for these sorts
of questions.

(24) You can be told some scenario or business case and asked to
write possible requirements on a sheet of paper.
Again, this depends on scenario so be prepared for this. Preferably with requirements plot use
case diagram, activity diagram. (I will write about use case, use case diagrams, activity diagrams,
and data flow diagrams very shortly. For now you can search in Google you will get results)


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(25) What do you think about challenges faced by Business Analyst?
Change management is the biggest challenge because this happens in real time as well. After
requirements stage when development is started client will come-up some changes or
enhancements.
Cross departmental or cross team management – like conflict management between teams. Also
individuals. This requires soft skills and smartness.
Communication problems – In real time this can happen. You might be good in speaking and
understanding the English language. BUT sometimes it happens like Different people across the
globe speak different style of English. In USA itself Mexico people speak English differently.
Romans speak different English. So at initial level to understand the accent can be a challenge
but after some time you will become perfect.

(26) What is your understanding on – Risk and Issue?
Risk is something which can be forecasted and can be handled by formulating mitigation plans.
Risk which happened is called Issue. There will be contingency management or issue
management to solve issue. Basically we will be not solving the issue but will try making
Damage control and take it as learning for other projects.

(27) What would you do if you haven't received all the required
signoffs on phase documentation submitted for approval?
Highlight risk management process - how to flag these? Resolution - of such scenarios, by
working alongside PM

(28) Some managerial sort of questions will be asked to test your
management skills.
a)you had a project delivery and your team was not able to meet deadline. How do you handle
the situation?
b)one of your team member is not punctual due this your team is facing the problems. How will
you handle?
c)Also do not forget the Interview basics. Be dressed well. Guys with Formals, neatly shaved,
have wrist watch. Switch-off your mobile phone, Have pen with you.


Business analysis interview question and answers

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