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Business Analyst Training

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Craig Brown
Craig Brown

The document discusses the role of business analysts and requirements management. It covers topics like why projects fail, the cost of poor requirements, business analysis skills, requirements practices, and techniques like use cases and swim lanes. The goal is to explain the business analyst role and how to effectively manage requirements to improve project success.

BusinessTechnology
1 of 58
For Business Analysts Craig Brown www.betterprojects.net
Business Analyst Training ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Business Analyst Context > Role > Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],break break
Projects and the SDLC Release Test Close Build Design Requirements Product Scope PMI Project Management Process Waterfall Development Initiate Plan Monitor & Control Implement
Projects and the SDLC Release Test Close Build Design Requirements Product Scope PMI Project Management Process Waterfall Development Initiate Plan Monitor & Control Implement
Projects and the SDLC Product Scope Release Test Initiate Close Build Design Requirements PMI Project Management Process Waterfall Development SCRUM PRINCE2 SIX Sigma Agile RAD Rational Etc. Etc. Plan Monitor & Control Implement
Projects and the SDLC Product Scope Release Test Initiate Close Build Design Requirements PMI Project Management Process Waterfall Development SCRUM PRINCE2 SIX Sigma Agile RAD Rational Etc. Etc. Plan Monitor & Control Implement
Projects and the SDLC Release Test Initiate Close Build Design Requirements Product Scope PMI Project Management Process Waterfall Development SCRUM PRINCE2 SIX Sigma Agile RAD Rational Etc. Etc. Plan Do Check Act Plan Monitor & Control Implement
Business Analysis and the BABOK Release Test Initiate Close Build Design Requirements Product Scope PMI Project Management Process Waterfall Development SCRUM PRINCE2 SIX Sigma Agile RAD Rational Etc. Etc. Plan Do Check Act Plan Monitor & Control Implement
Projects and the SDLC Release Test Initiate Close Build Design Requirements Product Scope PMI Project Management Process Waterfall Development SCRUM PRINCE2 SIX Sigma Agile RAD Rational Etc. Etc. Plan Do Check Act Plan Monitor & Control Implement
Project Failures ,[object Object],Poor strategic alignment Long time to delivery Poor risk management Poor planning Lack of sponsor involvement Ineffective communication Lack of handover (people change management) Team skills (esp. interpersonal skills) Poor requirements management is consistently in the top 3 reasons, regardless of the source Lack of formal pm processes Poorly defined objectives/scope Poor or wrong requirements
The cost of bad requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The cost of bad requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The cost of bad requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Requirements Professionals ? ? ? ?
Project Failures IAG report can be accesse at iag.biz
Requirements Failures ,[object Object],[object Object],[object Object],[object Object],Not deliverables
Requirements Failures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Project Team Roles
Project Team Roles Sponsor Project Manager Business Analyst Change Manager Quality Solutions Team Liaison Roles Process Analysts Trainers Testers Solutions Architects SMEs Systems Analysts Technical Writers Users Designers Developers
Sponsor Project Manager Change Manager Quality Liaison Roles Process Analysts Trainers Testers Solutions Architects SMEs Systems Analysts Technical Writers Users Designers Developers Business Analyst
[object Object],[object Object],[object Object],[object Object],link link link Link 1 Link 2
break
WHAT DOES A BA DO? ,[object Object],[object Object],[object Object],[object Object]
Requirements Management
MATURITY LEVELS (SEI/IEEE) ,[object Object],[object Object],[object Object],[object Object],[object Object]
BABOK Knowledge areas ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Level 3?
BABOK Knowledge areas ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Basic Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Plan Do Check Act
Requirements integrity Level 4? Guy Beauchamp Modern Analyst
Requirements integrity Guy Beauchamp Modern Analyst
Beautiful Requirements ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Level 5?
WHAT DOES A BA DO? ,[object Object],[object Object],[object Object],[object Object],[object Object],should Requirements management
Basic Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Requirements Planning ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Requirements Elicitation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Requirements Communication ,[object Object],[object Object],[object Object],[object Object],[object Object]
Requirements Verification ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Requirements Validation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Designer/Programmer Scope/ High level requirements Workshops and Interviews Identify Constraints Revise Scope/Bus Case Identify Stakeholders Document Business Requirements Approve Business Requirements Solution Design Assess Design Requirements Management Change Management BA activities ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Business person IT BA Bus BA Systems Analyst Business Analyst Stakeholders IT managers, Infrastructure and network SMEs Stakeholders Business Managers and SMEs PM
Business Processes
3 Things ,[object Object],[object Object],[object Object]
Use Cases Case user Tyner Blain: Use Cases
Swim lanes Actor 1 Actor 2 Actor 3 Actor 4 Verb/noun Binary decisions Activity level participants Boundaries Hand-over Begin and end in same lane
Context diagrams Information flow External Internal Drilling down Context Boundary
… and UML Diagram from Wikipedia
… and UML Diagram from Wikipedia UML is for solution design
People Change Management
Changing people ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Changing people ,[object Object],[object Object],[object Object],[object Object],[object Object],Stakeholder 1 A D K A R Stakeholder 2 A D K A R Stakeholder 3 A D K A R Stakeholder 4 A D K A R Stakeholder 5 A D K A R
Project Portfolio Planning
Project Portfolio Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
break
workshop ,[object Object],[object Object],[object Object]
workshop ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Reviewing Requirements
Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Modern Analyst ,[object Object],[object Object],[object Object],[object Object]
Ed Yourdon ,[object Object],[object Object],[object Object],[object Object],[object Object]
Tyner Blain ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Business Analyst Training

  • 1. For Business Analysts Craig Brown www.betterprojects.net
  • 2.
  • 3.
  • 4. Projects and the SDLC Release Test Close Build Design Requirements Product Scope PMI Project Management Process Waterfall Development Initiate Plan Monitor & Control Implement
  • 5. Projects and the SDLC Release Test Close Build Design Requirements Product Scope PMI Project Management Process Waterfall Development Initiate Plan Monitor & Control Implement
  • 6. Projects and the SDLC Product Scope Release Test Initiate Close Build Design Requirements PMI Project Management Process Waterfall Development SCRUM PRINCE2 SIX Sigma Agile RAD Rational Etc. Etc. Plan Monitor & Control Implement
  • 7. Projects and the SDLC Product Scope Release Test Initiate Close Build Design Requirements PMI Project Management Process Waterfall Development SCRUM PRINCE2 SIX Sigma Agile RAD Rational Etc. Etc. Plan Monitor & Control Implement
  • 8. Projects and the SDLC Release Test Initiate Close Build Design Requirements Product Scope PMI Project Management Process Waterfall Development SCRUM PRINCE2 SIX Sigma Agile RAD Rational Etc. Etc. Plan Do Check Act Plan Monitor & Control Implement
  • 9. Business Analysis and the BABOK Release Test Initiate Close Build Design Requirements Product Scope PMI Project Management Process Waterfall Development SCRUM PRINCE2 SIX Sigma Agile RAD Rational Etc. Etc. Plan Do Check Act Plan Monitor & Control Implement
  • 10. Projects and the SDLC Release Test Initiate Close Build Design Requirements Product Scope PMI Project Management Process Waterfall Development SCRUM PRINCE2 SIX Sigma Agile RAD Rational Etc. Etc. Plan Do Check Act Plan Monitor & Control Implement
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. Project Failures IAG report can be accesse at iag.biz
  • 16.
  • 17.
  • 19. Project Team Roles Sponsor Project Manager Business Analyst Change Manager Quality Solutions Team Liaison Roles Process Analysts Trainers Testers Solutions Architects SMEs Systems Analysts Technical Writers Users Designers Developers
  • 20. Sponsor Project Manager Change Manager Quality Liaison Roles Process Analysts Trainers Testers Solutions Architects SMEs Systems Analysts Technical Writers Users Designers Developers Business Analyst
  • 21.
  • 22. break
  • 23.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29. Requirements integrity Level 4? Guy Beauchamp Modern Analyst
  • 30. Requirements integrity Guy Beauchamp Modern Analyst
  • 31. Beautiful Requirements ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Level 5?
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 41.
  • 42. Use Cases Case user Tyner Blain: Use Cases
  • 43. Swim lanes Actor 1 Actor 2 Actor 3 Actor 4 Verb/noun Binary decisions Activity level participants Boundaries Hand-over Begin and end in same lane
  • 44. Context diagrams Information flow External Internal Drilling down Context Boundary
  • 45. … and UML Diagram from Wikipedia
  • 46. … and UML Diagram from Wikipedia UML is for solution design
  • 48.
  • 49.
  • 51.
  • 52. break
  • 53.
  • 54.
  • 55.
  • 56.
  • 57.
  • 58.
  翻译：