Technology Integration in the Classroom - A case study in learning engagement and retention

Technology Integration In The Classroom
A Case Study in Learning Engagement & Retention

Objectives
Upon completion of this session, you will be able to:
•Dispel common concerns around technical training assessment.
•Repurpose existing learning resources for extended use in the organization.
•Identify methods to drive engagement in the classroom.
•List reporting and analytics critical for compliance management and continuous improvement.
•Outline considerations for systems integration projects.
•Overcome obstacles to training delivery and management.

What drives us
Challenge
•What causes you pain?
•Where can you improve?
Dream
•Escape the status quo
•Visualize the ideal
Execute
•Assess your tools
•Establish a path
Assess
•Implement, Evaluate & Adjust
•Uncover New Opportunities

Case Study 1 – ILT Interactivity
Challenge – Highly regulated industry with a distributed work force delivering technical training.
•Backlash from web-based training
•Criticism of instructor-led training
•Critical documentation needs
•Inefficient testing processes

Are any of these challenges you face in training?
A.Backlash from web-based training
B.Criticism of instructor-led training
C.Critical documentation needs
D.Inefficient testing processes
E.None, we have all these problems licked!
20%
20%
20%
20%
20%

What could be better?
•Increased interactivity
•Streamlined Testing
•Immediate Feedback
•Robust Documentation
What if ???
What works now? What tools are in my toolbox?
•Online Testing & Item Analysis
•Online Evaluations
•Audience Response for ILT

Instructor/Designer develops a “Course Package” that includes a PowerPoint enhanced with Audience Response System containing embedded questions.
•Attendance
•Pretest
•Post Test
•Evaluation
Course Package imports into LMS to manage scheduling.

On class day…
•Roster Export
•Material Delivery
•Testing
•Evaluation
All data synchronized with LMS to minimize administrative burden and provide reporting.

Advantages
•Increased Interaction & Satisfaction
67% retention vs 48% retention after 30 days
87% of learners report material more engaging
73% of learner report that learning was enhanced
67% of learners felt encouraged to be part of the right answer*
•Completion Reporting
•Natural Vehicle for Retakes
•Immediate Feedback & Remediation
* See Statistics & Sources document

Advantages
•Longitudinal Assessment Data
•Full Item Analysis of Question Bank

Item Analysis – Detail

Are these advantages that would make your life easier as an L&D professional?
A.Yes
B.No
C.No, but I can think of other benefits
33%
33%
33%
10

Case Study 2 – Materials Management
Challenge – Highly regulated industry with large workshop format courses and highly sensitive/secure data.
•Cost of Production/Reproduction
•Uncontrolled Documents
•Lack of Constructive Feedback/Sharing
•Security Concerns with USB Content
•Need for Students to “Mark Up” documents
•Lack of feedback for Designers/Developers

Solution
•Documents in the cloud
•Students would have no direct access
•Leverage xAPI to store annotations in the cloud
•Allows annotations to be created in classroom, retrieved on student’s desktop or tablet.
•Annotations stored in the cloud
•Both browser and iPad version
•LRS would provide reporting

How many of you are familiar with xAPI?
A.Never heard of it
B.I know it only as mysterious jargon
C.I understand the concept but struggle to see value
D.I am currently leveraging in my L&D efforts
25%
25%
25%
25%
10

Quick Tangent – What is xAPI
•Common names:
Experience API
TinCan API
•eLearning specification for content to write ‘learning experiences” to an LRS without the constraints of a browser

Quick Tangent – What is xAPI
•Learning Records Store – a structured log of activity
May existing within an LMS or Independently
•Actor – Verb – Object syntax
Duncan Read ArticleX
Duncan Posted “Statement” to Class Group
•Allows access to pull/query data from endpoint
•Provides potential portability
The Personal Learning Locker

Solution
•LMS stores documents and provides credentialing
•Mobile & Browser applications writes xAPI statements to LRS.

Solution

Advantages
•Document Control
•Device Independent Portability
•Rich Analytics – If you can imagine it…

Basic Analytics
Introduction to MS Word

Creative Analytics

Drill-down Capabilities
How does an ISO differ from a local utility?
An ISO does not:

Conclusion
Take inventory of the tools in your toolbox
Solicit feedback to uncover pain points
Use your network of partners (make introductions)
Remember that evaluation and improvement is a continuous process

Contact Information
W. Duncan Welder IV
•Director of Client Services
•RISC Inc
•281-480-7910
•duncanw@risc-inc.com
•www.risc-inc.com

Contact Information
Turning Technologies
•Matthew Gomon
•330-259-7654
•mgomon@turningtechnologies.com
•www.TurningTechnologies.com
Float Mobile Learning
•Oscar Marin
•877-90-FLOAT
•omarin@floatlearning.com
•www.floatlearning.com

Contact Information
Making Better
•Megan Bowe & Aaron Silvers
•857-342-3273
•Megan@makingbetter.us & Aaron@makingbetter.us
•http://Makingbetter.us

Technology Integration in the Classroom - A case study in learning engagement and retention

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