1) The document discusses a 2nd screen mobile app called ESPN InPlay that was created for the 2012 US Open Tennis Tournament.
2) The app allowed users to interact with real-time trivia questions, view social media comments from Twitter and Facebook, and participate in predictive polling as matches were happening.
3) Users could login via Facebook, participate in leaderboards and contests for prizes, and view historical trivia about matches. The app was designed to increase audience engagement across screens.
Second Screen Strategy: Planning For (And Against) A Multi-Screen WorldBen Grossman
Today, 90% of media consumption is screen based. In 2014, the number of mobile devices in the world will exceed the global population. By 2018, there will be 1.4 connected mobile devices per person. That means that, as people move through the world, they will increasingly move with at least one other screen in hand (and even more devices on hand).
While the Second Screen revolution may have started with distracted television viewers, today, the multi-screen world demands marketers who know how to plan for it. This presentation breaks down second screen strategy into actionable advice for brands and marketers. These trends in consumer behavior apply to all brands that seek to connect with the people who matter most to them in an increasingly screen-based world. It has been presented at the Nordic Media Summit (Copenhagen) and the Event Marketing Summit (Salt Lake City).
Second screen advertising: Correlation between Television and Digital Landsca...MOCA Interactive
Vuoi ricevere i prossimi contenuti e slide? Iscriviti alla newsletter. È gratis. :) bit.ly/mocanewsletter
"Correlation between Television and Digital Landscape in Italy". The presentation presented by Marco Ziero (MOCA Interactive) during 2014 edition of iMetrics (Moscow, Russia). The topic is the second screen and the goal is to share some insights and best practices about how to get the most out of second screen phenomenon. MOCA presented some opportunities for companies through a research and a case study. The research want to answer the question "Do the brands that invest on TV know that they are talking to potential/acquired customers constantly running into the customer journey?". The case study is about a digital advertising campaign synchronized with television campaign. The key concept of the presentation is the customer journey. The suggestion is that all channels (online and offline) should work together. In the end, three trends: TV sync, audio fingerprinting/watermarking (e.g. Shazam), user account.
Second screen strategy: Digital, social & mobile best practices for conferenc...Jack Morton Worldwide
Today, 90% of media consumption is screen based. In 2014, the number of mobile devices in the world will exceed the global population. By 2018, there will be 1.4 connected mobile devices per person. That means that, as people move through the world, they will increasingly move with at least one other screen in hand (and even more devices on hand).
While the Second Screen revolution may have started with distracted television viewers, today, the multi-screen world demands marketers who know how to plan for it. This presentation breaks down second screen strategy into actionable advice specifically for event marketers. Yet the trends in consumer behavior apply to all brands that seek to connect with the people who matter most to them in an increasingly screen-based world.
LUON WassUp Recap March 2013 - 3. the mobile landscapeLUON
The document discusses the shift to a multi-screen world where people use multiple devices. It notes that smartphones are the most common starting point for online activities. Finally, it highlights that mobile payment is an area seeing initiatives from many companies focusing on areas like credit cards in the cloud, NFC, and carrier billing.
LUON WassUp Recap March 2013 - 2. the social landscapeLUON
The document discusses the rise of visual social media and how brands are using platforms like Instagram, Pinterest, and Facebook to engage users with images. It provides statistics on how photos now dominate users' activities on these sites. The document also covers how platforms like Facebook, Twitter, Google+, LinkedIn, and MySpace have expanded their offerings for brands, but that research shows consumers do want to connect with brands on social media. The key takeaways are that brands need to develop an image strategy, platforms have extended their monetization efforts, and consumers are open to engaging with brands online.
Pick1 is a platform that allows companies to create polls and collect consumer opinions on social media. It aims to increase engagement through rewarding participants. Brands can use the analytics dashboard to understand customer preferences and target groups. Pick1 converts opinions into measurable data that brands can use for market research and advertising campaigns. It allows capturing consumer feedback from unlimited users across different online and offline touchpoints.
Second Screen Strategy: Planning For (And Against) A Multi-Screen WorldBen Grossman
Today, 90% of media consumption is screen based. In 2014, the number of mobile devices in the world will exceed the global population. By 2018, there will be 1.4 connected mobile devices per person. That means that, as people move through the world, they will increasingly move with at least one other screen in hand (and even more devices on hand).
While the Second Screen revolution may have started with distracted television viewers, today, the multi-screen world demands marketers who know how to plan for it. This presentation breaks down second screen strategy into actionable advice for brands and marketers. These trends in consumer behavior apply to all brands that seek to connect with the people who matter most to them in an increasingly screen-based world. It has been presented at the Nordic Media Summit (Copenhagen) and the Event Marketing Summit (Salt Lake City).
Second screen advertising: Correlation between Television and Digital Landsca...MOCA Interactive
Vuoi ricevere i prossimi contenuti e slide? Iscriviti alla newsletter. È gratis. :) bit.ly/mocanewsletter
"Correlation between Television and Digital Landscape in Italy". The presentation presented by Marco Ziero (MOCA Interactive) during 2014 edition of iMetrics (Moscow, Russia). The topic is the second screen and the goal is to share some insights and best practices about how to get the most out of second screen phenomenon. MOCA presented some opportunities for companies through a research and a case study. The research want to answer the question "Do the brands that invest on TV know that they are talking to potential/acquired customers constantly running into the customer journey?". The case study is about a digital advertising campaign synchronized with television campaign. The key concept of the presentation is the customer journey. The suggestion is that all channels (online and offline) should work together. In the end, three trends: TV sync, audio fingerprinting/watermarking (e.g. Shazam), user account.
Second screen strategy: Digital, social & mobile best practices for conferenc...Jack Morton Worldwide
Today, 90% of media consumption is screen based. In 2014, the number of mobile devices in the world will exceed the global population. By 2018, there will be 1.4 connected mobile devices per person. That means that, as people move through the world, they will increasingly move with at least one other screen in hand (and even more devices on hand).
While the Second Screen revolution may have started with distracted television viewers, today, the multi-screen world demands marketers who know how to plan for it. This presentation breaks down second screen strategy into actionable advice specifically for event marketers. Yet the trends in consumer behavior apply to all brands that seek to connect with the people who matter most to them in an increasingly screen-based world.
LUON WassUp Recap March 2013 - 3. the mobile landscapeLUON
The document discusses the shift to a multi-screen world where people use multiple devices. It notes that smartphones are the most common starting point for online activities. Finally, it highlights that mobile payment is an area seeing initiatives from many companies focusing on areas like credit cards in the cloud, NFC, and carrier billing.
LUON WassUp Recap March 2013 - 2. the social landscapeLUON
The document discusses the rise of visual social media and how brands are using platforms like Instagram, Pinterest, and Facebook to engage users with images. It provides statistics on how photos now dominate users' activities on these sites. The document also covers how platforms like Facebook, Twitter, Google+, LinkedIn, and MySpace have expanded their offerings for brands, but that research shows consumers do want to connect with brands on social media. The key takeaways are that brands need to develop an image strategy, platforms have extended their monetization efforts, and consumers are open to engaging with brands online.
Pick1 is a platform that allows companies to create polls and collect consumer opinions on social media. It aims to increase engagement through rewarding participants. Brands can use the analytics dashboard to understand customer preferences and target groups. Pick1 converts opinions into measurable data that brands can use for market research and advertising campaigns. It allows capturing consumer feedback from unlimited users across different online and offline touchpoints.
The mobile revolution has challenged us to find new ways to engage with our customers who can use their smart-phones and tablets to interact with our business and messages from anywhere 24/7 – at home, at work, on a plane, train or automobile.
Here are some practical tips for:
1. Making your email campaigns mobile-friendly
2. Optimizing your website for mobile
3. Optimizing your Search Marketing for mobile
4. And more…
Mobile market research: a new drink or old wine in a new bottle?Merlien Institute
Mobile market research: a new drink or old wine in a new bottle?
Palanivel Kuppusamy - Founder & Chief Executive Officer - iPinion Surveys
Understanding the biggest value of mobile market research. Appreciating the possibilities of engaging with customers through various channels. Understanding why mobile market research is becoming a major tool in the research tool kit. Discussing how mobile market research is shaping the future of research.
This document summarizes key learnings and takeaways from SXSWi 2011. Some of the top platforms and trends that emerged included location-based services like Foursquare and Loopt, social commerce platforms, and group messaging apps. The value of SXSWi lies not just in the content online but in the networking and collaboration that occurs between thought leaders face-to-face. Brands and agencies need to adapt more agile approaches to keep up with the pace of digital change. The SXSW community also came together to support relief efforts for Japan through fundraising and sharing timely information online.
Mobile applications are increasingly using push notifications to engage users. While push notifications provide opportunities to strengthen relationships with users, they must be implemented carefully according to best practices. The document outlines 7 tenants of "Good Push" which include sending relevant, personalized messages on a schedule convenient for users and adapting notifications based on individual contexts. Following these principles helps boost user retention and satisfaction while misusing push risks alienating users.
The document summarizes key points about mobile social media. It defines mobile social media as online social networks, sharing content through social channels, connecting mobile sites and apps to social networks, mobile social networks, and location-based check-in services. It notes that 150 million people use Facebook mobile and 240% growth in social media apps year-over-year. People use mobile social media for connecting, self-esteem, altruism, fun, and curiosity. However, an over-emphasis on extrinsic rewards risks depleting intrinsic motivation. The document outlines how people use mobile social media in the living room, stores, and with products. It predicts 4G will accelerate usage and all media will integrate social features.
Presented at SCREENS 2013 in Toronto.
Details at fitc.ca/screens
with Bob Heubel
Touchscreens have become the default UI in mobile devices, but with their adoption the lack of a tactile response is a common complaint. We find that not being able to feel simple UI elements like a button input is actually a big deal.
In this session Immersion’s Haptic Expert Team will explain some of the science behind why our sense of touch is so important to mobile interactions as well as give you practical steps to follow when designing tactile feedback into your software projects. Haptics (vibration touch feedback) powers intuitive experiences from touch inputs to game content to interactive communications. Haptics can add a sense of realism which is generally unexpected in mobile applications.
Audience members will also learn the standard methods used to add tactile effects to mobile projects as well as an extended method used by Android developers like Sega and Rockstar Games to add a pre-made library of over 124 tactile effects into their Android projects. Hands-on mobile demonstrations will also be provided.
Social Marketing, Listening and EngagementDavid Carr
Implementing Social Marketing for business and communication, a remix of some previous ideas and some new approaches by David J Carr, Digital Strategy Director, Chemistry Communications
The document discusses trends around population growth, aging populations, and technology advances that are expected between now and 2050. Some key points include:
- The world population is projected to reach 9 billion by 2050, putting strain on resources. Most people will live in urban areas.
- Technology will continue advancing rapidly and become more integrated into daily life through smart appliances and information overlays.
- The number of older persons (65+) will triple to nearly 2 billion by 2050, comprising 22% of the world population and having wide economic and social impacts.
Simon Mainwaring presented on the future of television and social media. He discussed how television remains popular but new players like Netflix, Hulu, and Amazon are disrupting traditional TV. Social TV is emerging as people use second screens like tablets, smartphones and laptops to engage on social media while watching TV. Major trends include the rise of co-viewing and online video, and how viewers are multi-tasking. New players in this space include Facebook, Google, Apple, and closed ecosystems. The future will see producers become multi-screen storytellers, advertisers become social brands, and viewers become co-creative consumers.
This document discusses magazine media in the digital age. Younger consumers are more engaged with digital content on tablets and smartphones. Tablets are becoming increasingly popular in US households and globally. Readers are embracing electronic magazine content on mobile devices, spending over an hour reading each day and increasing their total magazine readership. Readers are highly engaged with digital magazines, visiting websites and downloading multiple magazine apps. The tablet offers an opportunity for creative content delivery and reaching broader audiences.
This document provides an overview of SocialTV, including: defining SocialTV as the intersection of social media and television; influences driving SocialTV such as new technologies and devices; opportunities for entertainment brands in SocialTV through engagement and analytics; challenges in the fast-moving SocialTV ecosystem; and ways big brands are engaging with startups through investments, acquisitions, and events.
The Customer-First Imperative: Five Steps for Applying Social Media to Genera...NM Incite
This white paper outlines 5 steps for applying social media insights to transform global marketing and brand strategies:
1. Measure your social performance relative to ‘expected’ outcomes
2. Link your segmentation approach to online discussions
3. Overinvest in data hygiene
4. Cast a wide net
5. Maintain measurement consistency across brands and markets
- News consumption is a global addiction, with 81% agreeing it's important to stay informed and the average person spending 3.5 hours per day consuming news across multiple screens.
- Screen selection is driven by both screen size and the user's intent, with TV providing inspiring but cursory content, laptops/desktops enabling in-depth research, tablets serving as a second screen to TV, and smartphones prioritizing portability and immediacy.
- No single screen dominates as people access content continuously across devices, and consumers expect to see advertising distributed across all screens, including 29% on tablets and mobiles.
This document provides an overview of engagement marketing strategies using Web 2.0 technologies. It discusses several emerging trends in digital marketing, including digital downloading of music/movies/TV, mobile marketing/advertising, mobile message marketing, internet video advertising, podcast advertising, and social network marketing. The document aims to help marketers understand these new technologies and how to effectively utilize them to build loyalty and engage with consumers. It provides case studies and resources for marketers looking to stay ahead of trends in the changing digital landscape.
By 2050, the world population is projected to reach 9 billion people, straining natural resources. Most people will live in urban areas with longer life expectancies. Technology will continue advancing rapidly, changing how people live through smart appliances and real-time energy pricing. The number of older persons aged 65 and over is expected to triple to 2 billion, comprising 22% of the population. This will have wide economic and social impacts. A communications company called DIM is developing an augmented reality application called Holo-Box to help the growing elderly population maintain independence by allowing virtual interaction with products without physical presence.
The document discusses trends in social media usage based on Wave 6 of a recurring social media study. Some key findings include:
1. Growth in managing social media profiles has slowed, suggesting social networks are reaching saturation levels. However, time spent on social networks continues to increase.
2. People are spending more time on social networks than any other media, surpassing television, radio, magazines and newspapers.
3. The number of social contacts people maintain continues to grow across social networks and messaging platforms.
4. 2010 may have marked the peak for some other social platforms and activities like blog reading/creation, starting forum topics, and photo website visits, which are now declining.
SEO in the Age of Apps | Search Engine Strategies NYC 2013Rachel Pasqua
SEO in the Age of Apps
How has the evolution of the mobile apps changed search? Niche mobile search apps are supplying consumers with options to find what they're looking for faster and more efficiently than ever before and to make the most of this opportunity, marketers needs to rethink their approach and expand their efforts beyond the mobile browser.
The mobile games market is growing rapidly and could surpass an addressable market of 1 billion users next year. Mobile apps in general are being adopted much faster than previous technologies. Time spent on smartphones is dominated by apps, with over 80% of mobile minutes spent in-app. Tablet usage shows some differences from smartphones - it is more concentrated in the evening, sessions are longer but less frequent, the audience skews slightly older, and usage is more balanced between males and females. Popular mobile game genres include endless pass time games, social RPGs, nurturing/collecting games, building/simulation games, and gamer's games. Flurry offers analytics, user acquisition, monetization and advertising services to help developers
State of the Media - The Cross-Platform Report Q2 2012Peter Nguyen
Offering a special focus on simultaneous usage (watching TV and using another device at the same time), the Q2 report notes that the increased penetration of devices that facilitate connection and communication is allowing American consumers to multi-task like never before.
The document provides tips for making mobile marketing effective including researching the audience, creating engaging content, utilizing different mobile channels to reach customers, promoting content through various methods, and estimating return on investment. The key points are to leverage basic marketing principles, create meaningful mobile experiences, build a customer profile to understand relationships, promote content through multiple avenues while collaborating with partners, and track key metrics like lifetime engagement value to measure marketing performance.
This document provides a mobile app pre-launch checklist to ensure an app is perfect for launch day. It recommends checking for bugs, establishing good user interface and user experience, perfecting design efforts, ensuring backend services are functioning properly, and that the end user license agreement and terms of service are clearly defined. The goal is to avoid common issues in the last 20% of development that can undermine an otherwise good app.
The mobile revolution has challenged us to find new ways to engage with our customers who can use their smart-phones and tablets to interact with our business and messages from anywhere 24/7 – at home, at work, on a plane, train or automobile.
Here are some practical tips for:
1. Making your email campaigns mobile-friendly
2. Optimizing your website for mobile
3. Optimizing your Search Marketing for mobile
4. And more…
Mobile market research: a new drink or old wine in a new bottle?Merlien Institute
Mobile market research: a new drink or old wine in a new bottle?
Palanivel Kuppusamy - Founder & Chief Executive Officer - iPinion Surveys
Understanding the biggest value of mobile market research. Appreciating the possibilities of engaging with customers through various channels. Understanding why mobile market research is becoming a major tool in the research tool kit. Discussing how mobile market research is shaping the future of research.
This document summarizes key learnings and takeaways from SXSWi 2011. Some of the top platforms and trends that emerged included location-based services like Foursquare and Loopt, social commerce platforms, and group messaging apps. The value of SXSWi lies not just in the content online but in the networking and collaboration that occurs between thought leaders face-to-face. Brands and agencies need to adapt more agile approaches to keep up with the pace of digital change. The SXSW community also came together to support relief efforts for Japan through fundraising and sharing timely information online.
Mobile applications are increasingly using push notifications to engage users. While push notifications provide opportunities to strengthen relationships with users, they must be implemented carefully according to best practices. The document outlines 7 tenants of "Good Push" which include sending relevant, personalized messages on a schedule convenient for users and adapting notifications based on individual contexts. Following these principles helps boost user retention and satisfaction while misusing push risks alienating users.
The document summarizes key points about mobile social media. It defines mobile social media as online social networks, sharing content through social channels, connecting mobile sites and apps to social networks, mobile social networks, and location-based check-in services. It notes that 150 million people use Facebook mobile and 240% growth in social media apps year-over-year. People use mobile social media for connecting, self-esteem, altruism, fun, and curiosity. However, an over-emphasis on extrinsic rewards risks depleting intrinsic motivation. The document outlines how people use mobile social media in the living room, stores, and with products. It predicts 4G will accelerate usage and all media will integrate social features.
Presented at SCREENS 2013 in Toronto.
Details at fitc.ca/screens
with Bob Heubel
Touchscreens have become the default UI in mobile devices, but with their adoption the lack of a tactile response is a common complaint. We find that not being able to feel simple UI elements like a button input is actually a big deal.
In this session Immersion’s Haptic Expert Team will explain some of the science behind why our sense of touch is so important to mobile interactions as well as give you practical steps to follow when designing tactile feedback into your software projects. Haptics (vibration touch feedback) powers intuitive experiences from touch inputs to game content to interactive communications. Haptics can add a sense of realism which is generally unexpected in mobile applications.
Audience members will also learn the standard methods used to add tactile effects to mobile projects as well as an extended method used by Android developers like Sega and Rockstar Games to add a pre-made library of over 124 tactile effects into their Android projects. Hands-on mobile demonstrations will also be provided.
Social Marketing, Listening and EngagementDavid Carr
Implementing Social Marketing for business and communication, a remix of some previous ideas and some new approaches by David J Carr, Digital Strategy Director, Chemistry Communications
The document discusses trends around population growth, aging populations, and technology advances that are expected between now and 2050. Some key points include:
- The world population is projected to reach 9 billion by 2050, putting strain on resources. Most people will live in urban areas.
- Technology will continue advancing rapidly and become more integrated into daily life through smart appliances and information overlays.
- The number of older persons (65+) will triple to nearly 2 billion by 2050, comprising 22% of the world population and having wide economic and social impacts.
Simon Mainwaring presented on the future of television and social media. He discussed how television remains popular but new players like Netflix, Hulu, and Amazon are disrupting traditional TV. Social TV is emerging as people use second screens like tablets, smartphones and laptops to engage on social media while watching TV. Major trends include the rise of co-viewing and online video, and how viewers are multi-tasking. New players in this space include Facebook, Google, Apple, and closed ecosystems. The future will see producers become multi-screen storytellers, advertisers become social brands, and viewers become co-creative consumers.
This document discusses magazine media in the digital age. Younger consumers are more engaged with digital content on tablets and smartphones. Tablets are becoming increasingly popular in US households and globally. Readers are embracing electronic magazine content on mobile devices, spending over an hour reading each day and increasing their total magazine readership. Readers are highly engaged with digital magazines, visiting websites and downloading multiple magazine apps. The tablet offers an opportunity for creative content delivery and reaching broader audiences.
This document provides an overview of SocialTV, including: defining SocialTV as the intersection of social media and television; influences driving SocialTV such as new technologies and devices; opportunities for entertainment brands in SocialTV through engagement and analytics; challenges in the fast-moving SocialTV ecosystem; and ways big brands are engaging with startups through investments, acquisitions, and events.
The Customer-First Imperative: Five Steps for Applying Social Media to Genera...NM Incite
This white paper outlines 5 steps for applying social media insights to transform global marketing and brand strategies:
1. Measure your social performance relative to ‘expected’ outcomes
2. Link your segmentation approach to online discussions
3. Overinvest in data hygiene
4. Cast a wide net
5. Maintain measurement consistency across brands and markets
- News consumption is a global addiction, with 81% agreeing it's important to stay informed and the average person spending 3.5 hours per day consuming news across multiple screens.
- Screen selection is driven by both screen size and the user's intent, with TV providing inspiring but cursory content, laptops/desktops enabling in-depth research, tablets serving as a second screen to TV, and smartphones prioritizing portability and immediacy.
- No single screen dominates as people access content continuously across devices, and consumers expect to see advertising distributed across all screens, including 29% on tablets and mobiles.
This document provides an overview of engagement marketing strategies using Web 2.0 technologies. It discusses several emerging trends in digital marketing, including digital downloading of music/movies/TV, mobile marketing/advertising, mobile message marketing, internet video advertising, podcast advertising, and social network marketing. The document aims to help marketers understand these new technologies and how to effectively utilize them to build loyalty and engage with consumers. It provides case studies and resources for marketers looking to stay ahead of trends in the changing digital landscape.
By 2050, the world population is projected to reach 9 billion people, straining natural resources. Most people will live in urban areas with longer life expectancies. Technology will continue advancing rapidly, changing how people live through smart appliances and real-time energy pricing. The number of older persons aged 65 and over is expected to triple to 2 billion, comprising 22% of the population. This will have wide economic and social impacts. A communications company called DIM is developing an augmented reality application called Holo-Box to help the growing elderly population maintain independence by allowing virtual interaction with products without physical presence.
The document discusses trends in social media usage based on Wave 6 of a recurring social media study. Some key findings include:
1. Growth in managing social media profiles has slowed, suggesting social networks are reaching saturation levels. However, time spent on social networks continues to increase.
2. People are spending more time on social networks than any other media, surpassing television, radio, magazines and newspapers.
3. The number of social contacts people maintain continues to grow across social networks and messaging platforms.
4. 2010 may have marked the peak for some other social platforms and activities like blog reading/creation, starting forum topics, and photo website visits, which are now declining.
SEO in the Age of Apps | Search Engine Strategies NYC 2013Rachel Pasqua
SEO in the Age of Apps
How has the evolution of the mobile apps changed search? Niche mobile search apps are supplying consumers with options to find what they're looking for faster and more efficiently than ever before and to make the most of this opportunity, marketers needs to rethink their approach and expand their efforts beyond the mobile browser.
The mobile games market is growing rapidly and could surpass an addressable market of 1 billion users next year. Mobile apps in general are being adopted much faster than previous technologies. Time spent on smartphones is dominated by apps, with over 80% of mobile minutes spent in-app. Tablet usage shows some differences from smartphones - it is more concentrated in the evening, sessions are longer but less frequent, the audience skews slightly older, and usage is more balanced between males and females. Popular mobile game genres include endless pass time games, social RPGs, nurturing/collecting games, building/simulation games, and gamer's games. Flurry offers analytics, user acquisition, monetization and advertising services to help developers
State of the Media - The Cross-Platform Report Q2 2012Peter Nguyen
Offering a special focus on simultaneous usage (watching TV and using another device at the same time), the Q2 report notes that the increased penetration of devices that facilitate connection and communication is allowing American consumers to multi-task like never before.
The document provides tips for making mobile marketing effective including researching the audience, creating engaging content, utilizing different mobile channels to reach customers, promoting content through various methods, and estimating return on investment. The key points are to leverage basic marketing principles, create meaningful mobile experiences, build a customer profile to understand relationships, promote content through multiple avenues while collaborating with partners, and track key metrics like lifetime engagement value to measure marketing performance.
This document provides a mobile app pre-launch checklist to ensure an app is perfect for launch day. It recommends checking for bugs, establishing good user interface and user experience, perfecting design efforts, ensuring backend services are functioning properly, and that the end user license agreement and terms of service are clearly defined. The goal is to avoid common issues in the last 20% of development that can undermine an otherwise good app.
The document provides tips for brands developing tablet strategies. It discusses: 1) tablet users expect seamless brand experiences across devices; 2) global tablet shipments are rising led by the iPad; 3) content and creative should be tailored to each device type for maximum engagement; and 4) successful tablet strategies should consider the target market, curated content, interactivity, and centralized app/site management. Publishers that satisfy consumer expectations of real-time content and interactivity will engage audiences across devices.
FreshDigitalGroup Web production capabilitiesDoug Robinson
Fresh Digital Group is a digital production company that specializes in web development, creative services, and digital innovation. They strategize client needs, execute customized digital solutions, and deliver engaging consumer experiences across platforms. Their services include web development, flash production, creative design, and content management systems. Clients include major brands like IBM, BBC, Volkswagen, and Volvo.
The document discusses augmented reality (AR) and its potential uses and growth. AR allows users to see additional information overlaid on the real world through their devices. It is being used in areas like games, education, fashion, and healthcare. The document predicts that AR apps will reach over 2.5 billion downloads annually by 2017. It also discusses best practices for implementing AR and argues that AR will become integrated into everyday life as the technology advances and is adopted into more devices like smartwatches.
Real Time Bidding (RTB) is an advertising technology that allows demand side platforms to evaluate each ad opportunity individually in real time before deciding to bid. RTB increases campaign profitability by paying appropriate prices for impressions and increases scale and quality by bidding higher for high-value users. It also enables more effective targeting, context, predictive analysis, and retargeting. The document predicts that programmatic advertising will continue growing globally, more premium inventory will be available on private exchanges, video RTB will become mainstream, third-party data targeting options will increase, and real-time reporting will be increasingly important for strategic media buying.
This document provides tips for mobile app marketers on how to avoid mistakes when launching a new app. It outlines strategies to employ the month before, week before, days before and on launch day, as well as post-launch. Key recommendations include setting success metrics, creating promotional videos, focusing distribution, drafting marketing assets in advance, engaging with press pre-launch, tapping existing users on launch day, and continuing user engagement after launch. The overall advice is to plan and prepare thoroughly, engage partners and press, and maintain communication with users throughout the launch process and beyond.
Snapchat is a mobile app that allows users to send photos, videos, and messages that disappear after being viewed. The document summarizes Snapchat's key features and statistics on its growing user base. It also provides examples of how brands are using Snapchat to engage younger audiences through temporary promotions, discounts and sponsored content. While Snapchat offers new opportunities for creative advertising, the platform also poses challenges for brands in building large followings and measuring engagement.
Fresh Digital Group provides mobile analytics and measurement services. They help organizations understand mobile usage trends, measure the impact of mobile marketing campaigns, and optimize mobile experiences. Their services include collecting data on mobile traffic, apps, websites and ads. They analyze this data to provide insights into customer behavior and preferences. This allows clients to increase customer engagement, conversions and ROI. Fresh Digital Group uses predictive analytics to turn data into actionable insights that improve user retention, engagement and revenue.
1) Social media has become the true "second screen" as people actively engage with social platforms like Facebook and Twitter while watching TV.
2) Marketers can now align their digital and traditional advertising by focusing on TV as the first screen and social media as the second screen.
3) Brands can reach consumers across both screens by tracking discussions on social media about TV shows and serving targeted ads during and after the programs air.
Fresh Digital Group provides mobile analytics and measurement services. They help organizations understand mobile usage trends, measure the results of their mobile marketing efforts, and optimize campaigns. Their services include collecting data on mobile traffic, apps, websites and ads to provide insights into consumer behavior and preferences. They also utilize predictive analytics to help companies increase user retention, engagement and revenue.
Fresh Digital Group provides mobile marketing services. Their document outlines their strategic approach in 3 paragraphs:
1) They leverage basic marketing principles and research the audience to plan an effective mobile strategy.
2) Their strategies aim to create engaging experiences and consolidate relevant content from various sources.
3) They utilize multiple mobile channels, build customer profiles, promote content through partnerships, and do not exclude segments to maximize reach. Metrics include lifetime customer value to measure marketing returns.
Beacons use Bluetooth technology to detect when a mobile device is in proximity and send push notifications. Beacons have various applications including in retail to send coupons, payments, maps and sales notifications. They can also be used in transportation to provide travel updates, in homes for reminders, and in museums for audio tours. Beacons allow location-based messaging and can improve the customer experience for various industries including retail, travel, real estate, dining and media. Fresh Beacons is a platform that enables proximity-based messaging through geofencing, beacon detection, notifications and user profiling to engage customers.
The document discusses augmented reality (AR) and its potential uses and growth. AR allows users to see additional digital information overlaid on the real world through their devices. It is being used in areas like games, education, fashion, and healthcare. The document predicts AR will reach $600 billion in revenue by 2016 and over 2.5 billion AR apps will be downloaded annually by 2017. It outlines best practices for using AR and argues that AR will become integrated into everyday life as the technology advances.
1) While mobile shopping accounts for less than 1% of retail sales currently, mobile devices influence a much greater portion (estimated at 40% in 2013) through product research conducted online and in-store.
2) Many shoppers prefer to do product research on mobile but complete purchases via desktop or in-store. They value mobile's convenience while still wanting to see products in person before buying.
3) Retailers have an opportunity to better merge online and offline experiences by offering in-store pickup, integrated inventory, and mobile services like maps, recommendations, and virtual try-ons to improve the shopping experience across channels.
The document provides tips for designing tablet apps. It recommends simplifying functionality to focus on the essential tasks. It also suggests creating a personalized experience by leveraging user information with permission. Additionally, the tips include considering multi-user and multi-device support through account logins and syncing. Navigation should be simple and standard. The home page and splash screens need optimization as well. Gestures must be intuitive and accessible to users.
The document provides tips for brands developing tablet strategies. It discusses: 1) tablet users expect seamless brand experiences across devices; 2) global tablet shipments are rising led by the iPad; 3) content and creative should be tailored to each device type for maximum engagement; and 4) successful tablet strategies should consider the target market, curated content, interactivity, and centralized app/site management. Publishers that satisfy consumer expectations of real-time content and interactivity will engage users across devices.
1) While mobile shopping accounts for less than 1% of retail sales currently, mobile devices influence a much greater portion (estimated at 40% in 2013) through product research conducted online and in-store.
2) Many shoppers prefer to do product research on mobile but complete purchases via desktop or in-store. They value mobile's convenience while still wanting to see products in person before buying.
3) Retailers have an opportunity to better merge online and offline experiences by offering in-store pickup, integrated inventory, and mobile services like maps, recommendations, and virtual try-ons to improve the shopping experience across channels.
Smartphone penetration has increased from 31% in 2011 to 44% in 2012. Smartphone owners use their devices for multiple activities like social media, games, etc. providing businesses new opportunities. 83% of smartphone owners use their device while on-the-go. Smartphone users value internet access on their devices to find information while mobile. 62% of smartphone owners access the internet everyday on their device. Data suggests 1/3 of smartphone searches have local intent, and the majority of users act on local searches within an hour. Apps represent 4 out of 5 mobile media minutes, providing brands opportunities to engage consumers via mobile apps.
Real-time bidding (RTB) is an advertising technique that allows demand side platforms to evaluate each ad opportunity individually in real time and decide whether to bid. It provides advantages over traditional advertising like increased targeting, context, predictive analysis, and retargeting capabilities. The document predicts that RTB will continue growing internationally and in video, and that more premium inventory will move to private exchanges.
Video Recognition is the use of a second electronic device by television viewers to connect to a program they're watching.
Video Recognition represents an attempt to make TV more interactive for viewers, and help promote social buzz around specific programs.
Presentation from Doug Robinson, CEO of Fresh Digital Group, for Producers Guild of America New Media Council East event, 'Television Extended: Producing for the 2nd Screen,' at The New School, Monday, October 6, 2014
The document discusses how marketers are leveraging second screens like smartphones and tablets to engage with viewers watching television. It outlines 10 ways marketers are using the second screen, such as incentivizing ad engagement, gamifying TV ads, enabling real-time interactivity, and creating opportunities for transmedia storytelling across devices. It also provides background on new behaviors like social TV and tools like apps that sync with television content. Experts believe the second screen could improve brand recall and purchase intent when used to extend television campaigns.
The document discusses how marketers are using the second screen (smartphones and tablets) to engage with viewers watching television. It provides 10 ways marketers are doing this: 1) leveraging second screens during live events, 2) incentivizing ad engagement, 3) gamifying TV ads, 4) bridging TV and digital campaigns, 5) syncing e-commerce with TV content, 6) sponsoring extras on second screens, 7) giving sports fans interactive experiences, 8) spurring social media chatter, 9) enabling real-time interactivity, and 10) creating transmedia stories. It also includes expert opinions on the opportunities of the second screen to improve engagement and marketing ROI.
This document discusses how marketers are using second screens like smartphones and tablets to engage with viewers watching television. It provides 10 ways marketers are doing this: 1) Leveraging second screens during live events 2) Incentivizing ad engagement 3) Gamifying TV ads 4) Bridging TV and digital campaigns 5) Syncing e-commerce with TV 6) Sponsoring extra second-screen content 7) Engaging sports fans 8) Promoting hashtags 9) Enabling real-time interactivity 10) Creating transmedia experiences. It also provides background on new viewer behaviors and tools, and expert perspectives on opportunities for brands.
Creative And Comms Strategies For 3 Screens Iaa PresentationAlexandra Tohme
This document discusses strategies for connecting narratives across multiple screens. It begins with an agenda covering audience measurement, storytelling case studies of Avengers and Batman, and partnerships. It then covers CNN and Middle Eastern news consumption, personalization, sponsored content examples, the viral Why So Serious? marketing campaign for The Dark Knight, the HP Photon engine, mobile news applications, and designing experiences across devices rather than for a single device. The key themes are measuring audiences, telling stories across platforms, content partnerships, and creating consistent brand experiences.
This document discusses emerging digital marketing trends for 2016. It finds that the top trend is the rise of video across digital platforms, as consumers are increasingly consuming video content on websites, social media, and in online ads. It also discusses other trends like influencer marketing, increased "buy now" functionality on social media, using social listening to inform brand decisions, and mapping cross-device consumer journeys. The overarching theme is that all of these trends are focused on putting consumers at the center of marketing strategies. Brands will need to respond by soliciting consumer input and feedback to better understand and meet consumer needs.
Digital in 2016: The Year of Consumer-Led Communications MarketingEdelman
Edelman’s digital marketing forecast predicts that consumers will become the priority central marketing function in 2016. This year marks the rise of the Consumer Marketing Director.
This document discusses the rise of on-demand marketing driven by emerging technologies and evolving consumer expectations. It argues that consumers will increasingly demand interactions that are personalized, accessible anywhere and anytime, allow them to do new things simply, and are precisely tailored to their individual needs and preferences. The document outlines scenarios of how future marketing interactions might unfold and emphasizes that companies must excel at designing integrated customer experiences, leveraging diverse data to understand consumer behaviors, and developing new processes across functions to meet rising consumer expectations for on-demand marketing.
This document summarizes a presentation on multi-platform marketing strategies. It discusses how consumer behavior has shifted to consuming content across multiple devices and platforms. This creates challenges for brands to develop consistent experiences across channels. The presentation outlines strategies for crafting stories and experiences that span platforms in a coordinated way to drive engagement. It provides case studies of campaigns that successfully brought branded stories to life across social media, websites, mobile apps and other channels. The key takeaways emphasize the importance of experimentation, listening to audiences, and measuring success in new ways to develop effective multi-platform strategies.
Anticipation is building for Sunday’s Super Bowl, and we know the excitement isn’t just about the game. Brands are making huge bets that they’re ads will capture the interest, and ultimately the business, of the millions who’ll be watching.Even if your company isn’t one of those laying out millions for game-time airtime, there are still ways you can get in on the action. Networked Insights’ Media Optimization Guide, Super Bowl XLVI Edition will show you how to use social data to make every ad perform like a Super Bowl ad using our Audience Sync, Content Sync and Media Sync tools.
The guide discusses how you can use real-time social data to understand your audiences and deliver them relevant content. It reveals how you can reach NFL fans without an NFL budget, and how you can overcome a media lockout. The guide also has tips on leveraging social data to understand a TV show’s audience before it airs, and it takes a look at how you can improve your TV marketing with real-time audience intelligence. Want more? Let’s just say that the social buzz around Madonna’s halftime performance is going to be quite a story unto itself.
After several years of conducting qualitative online studies, we have prepared a brochure to tell you about the opportunities offered by the tools we use at Conecta.
This document discusses social TV and strategies for engaging audiences on social media around television content. It provides statistics on social media use during television viewing and examines case studies of shows that have successfully driven social conversations. Recommendations include planning social strategies early in production, extending stories across platforms, facilitating back-channel discussions, and using analytics to inform future content. The ecosystem of players involved in social TV is also mapped out.
The presentation discusses the digital trend- Video Streaming Marketing, how it is impacting the marketing industry and how the brands are ready to exploit it.
Sound print platform increases customer interaction with tv(yang sun)Frank Sun
This document discusses how the SoundPrint platform developed by IntoNow increases customer interaction with television. SoundPrint uses audio fingerprinting technology to identify television programs, including specific episodes, allowing users to check-in to and discuss shows with friends. This level of integration has changed marketing approaches, making advertising more implicit and measurable. The platform also has potential applications in other industries like automotive and accessibility for the blind. While growing customer interaction, competition in the social television space remains intense.
Digital media allows sports fans to engage with games and sponsors in real-time from anywhere through websites, mobile sites, and social media. This level of connectivity far surpasses traditional television. Sponsors can create an enhanced experience for fans through a variety of online opportunities at a fraction of the cost of television, including live streams, highlights, competitions, and advertisements. Research shows that digital sponsorships are more effective than online banner ads at building trust, credibility, and purchase intent among viewers. When fans engage with sponsor content online, many watch more and some initiate purchases, demonstrating the power of digital communities to drive business.
Le déficit de l’attention : plus d’écrans, plus de contenus, comment les marq...Ipsos France
The document discusses how the human brain's filtering system is facing new challenges due to an abundance of information from multiple digital screens. It notes that the average number of connected devices per UK household has increased from 2.9 in 2013 to 4.0 in 2015. This constant access to information from various sources can lead to "attention deficit" as people pay less attention to what they see. The document argues that brands need to adapt to this environment by using a "screen sensitive" strategy that tailors messaging and creative content to different devices and contexts while maintaining a consistent brand proposition. It provides examples of companies optimizing their efforts across screens.
Data everywhere-lessons-from-big-data-in-the-television-industry-altimeter-groupSusan Etlinger
The document discusses how new technologies have disrupted the television industry. Device proliferation, multiple distribution methods, and social media platforms have led to television viewing becoming multi-device, time-shifted, and interactive. This has shattered the traditional model of communal viewing. The document examines how these industry drivers are impacting consumer behaviors and creating both opportunities and challenges for businesses around using data to better understand audiences and gain competitive advantages.
Social TV has transformed TV from a one-way communication system to an interactive dialogue where TV watchers play an important role in co-creating the viewership experience.
Advertising effectiveness for cross screen modelsIABmembership
Join representatives from Jumptap and Operative to learn about how their approach to advertisers has changed, shifting the focus of the conversation from channel/screen specific models to a user-centric advertising model. They will discuss this topic from a marketer/sell-side perspective and will also address the technical and business challenges they’ve identified using these models. Ultimately, the goal is to understand how a cross-platform / cross-screen approach starting with the right audience can effectively deliver targeted content.
This document discusses the rise of conversational agents and virtual assistants. It notes that artificial intelligence is becoming integrated into many industries and aspects of life. Virtual assistants are described as the third technological wave after the internet and smartphones. Key players in the virtual assistant space are highlighted as Amazon's Alexa, Google Home, and Apple. The document outlines how virtual assistants will change customer expectations around customer service. It also provides best practices and strategies for brands to leverage virtual assistants.
1. Connected TV and over-the-top (OTT) streaming services are growing rapidly as more households cut cable cords or never subscribe to cable.
2. Artificial intelligence using machine learning will deliver large productivity increases in 2017 as personified AI assistants become more common. Voice recognition will also improve and become a primary interface.
3. The internet of things will continue expanding rapidly with more than 20 billion devices expected to be connected by 2020, driving new product categories and ecosystem strategies. Compatibility issues remain a challenge.
This document discusses Snapchat's growth as an advertising platform over the past year. It outlines changes Snapchat has made, including allowing more targeted ads through user data and customization. Snapchat now offers metrics to measure ad engagement. The document also discusses various Snapchat ad formats like Live Stories, Sponsored Lenses and Geofilters. It provides examples of successful brand campaigns on Snapchat and argues Snapchat's personalized experience provides opportunities for brands to connect with customers.
SXSW 2016 provided intellectual stimulation through panels, speakers, and new technologies. Virtual reality was prominently featured through installations from Samsung, Google, NASA and others. President Obama spoke about balancing privacy and national security in regards to encryption. Startups like Gnack and Hooch aimed to leverage social media influencers and provide new experiences through their apps. Overall, SXSW highlighted emerging trends in technology, media, and how brands are innovating to engage audiences.
A brief overview of the growing mCommerce market, its characteristics and impacting trends. Our analysis looks into different segments of the industry: App-based services, On-Demand Services, Marketplace, Mobile Retail, Retail Enablement and Mobile Payments, and provides overall predictions for the future of the industry.
We are living in an era where data from multiple devices and connected objects and software systems are being intertwined to create a multitude of new services and performances– all without ruining the consumer experience.
If Apple Watch is successful, it will consolidate and standardize our expectations of wearable technology, in the same way that the iPhone did for the mobile market in 2007. This broad acceptance of the digitally-enhanced self will pave the way for other technologies that are still emerging at the fringes of the consumer domain.
The document discusses the present and future of the drone industry. It covers the commercial, military, and hobbyist markets for drones and how drones are being used for applications like delivery, agriculture, filmmaking, and more. The document predicts that commercial drone spending will reach $4.8 billion globally by 2021 and that drones will continue revolutionizing various industries through innovations in engagement, solutions to unique challenges, and new forms of advertising and events.
If 2014 was the year of mobile, 2015 is most definitely the year of Rich Media.
Mobile ad spend is expected to increase 77%, in 2015. We will see sophisticated and creative collaboration in 2015, as content creators build audiences that rival those of pop stars and brands grasp just how powerful mobile can be. In order for brands to get the most ROI for their mobile advertising spend, they need to invest in Rich Media, to create immersive experiences, transforming their level of engagement with consumers.
In FreshDigitalGroup’s “Rethink 2015,” we take an in-depth look at the following Rich Media predictions in addition to forecasts for digital, mobile and social industries.
Wearable technology is growing rapidly and being integrated into many areas of consumer products. Wearables can track health, fitness, and other personal data and connect to other devices and systems. This allows for new opportunities to combine data and create enhanced experiences for users. However, companies must address privacy and security challenges to gain users' trust. An enterprise data platform is needed to securely share data between devices and applications while giving users control over their personal information. As more devices connect, wearables have potential to deliver personalized services that improve areas like healthcare, retail, and work.
Native advertising is sponsored content that matches the style and tone of the publication it appears in. It aims to engage readers organically so they will share the content. Native ads see higher engagement and click through rates than traditional ads. Regulations require native ads be clearly labeled as sponsored content. To be successful, native ads must encourage natural interaction from users and generate interest in the brand.
Fresh Beacon is a platform that enables mobile apps to send targeted notifications and communications to users based on their location, interests, and profile using geofencing, Bluetooth beacons, and other context. The platform consists of geofencing and beacon detection modules, tools for managing notifications and user profiles, and analytics dashboards. It is designed with a focus on user privacy and transparency, requiring opt-in and allowing users to delete collected data. The summary provides an overview of Fresh Beacon's key capabilities for location-based targeting and analytics.
Mobile spending is expected to hit $18 billion in 2014 and reach $41.9 billion by 2017. Various digital, mobile, and social media predictions are provided. It is predicted that mobile devices, advertising, and industries will continue to grow substantially in 2014, with an increasing focus on areas like mobile video, wearables, data analytics, and personalized cross-channel experiences.
Beacons use Bluetooth technology to detect when a mobile device is in proximity and send push notifications. Beacons have various applications including in retail to send coupons, payments, maps and sales notifications. They can also be used in transportation to provide travel updates, in homes for reminders, and in museums for audio tours. Beacons allow location-based messaging and can improve the customer experience for various industries including retail, travel, real estate, dining and media. Fresh Beacons is a platform that enables proximity-based messaging through geofencing, beacon detection, notifications and user profiling to engage customers.
Fresh Digital Group promotes the power of mobile video advertising. Mobile video consumption has increased significantly and now accounts for over 50% of digital video traffic. Marketers can create successful mobile video campaigns by focusing on high production value, customizing ads for different bandwidths, engaging audiences through interactivity, providing additional related content, and creating second-screen experiences to capitalize on social engagement. Measurement of mobile video success remains a challenge.
HTML5 allows developers to create mobile apps that can be accessed across platforms without needing separate development for each device type. It has advantages over native apps such as lower development and maintenance costs since only one codebase needs to be created and updated. HTML5 also allows for rich multimedia content and has the potential to access native device features through APIs. As HTML5 adoption increases, it will help reduce platform fragmentation issues and provide a way for content to be more easily shared and accessed across different devices.
Mobile advertising matters because half of brands still have no mobile strategy as smartphone usage increases. A successful mobile strategy involves four steps: planning the audience and goals, creating engaging mobile content, marketing the mobile assets, and analyzing campaign performance using analytics tools. Marketers are finding mobile success with social calls to action, full-page ads, and contextual ads.
Smartphone penetration has increased from 31% in 2011 to 44% in 2012. Smartphone owners use their devices for multiple activities like social media, games, etc. providing businesses new opportunities. 83% of smartphone owners use their device while on-the-go. Smartphone users value internet access on their devices to find information while mobile. 62% of smartphone owners access the internet everyday on their device. Data suggests 1/3 of smartphone searches have local intent, and the majority of users act on local searches within an hour. Apps represent 4 out of 5 mobile media minutes, providing brands opportunities to engage consumers via mobile apps.
Fresh Digital Group provides mobile marketing services. Their document outlines their strategic approach in 3 paragraphs:
1) They leverage basic marketing principles and research the audience to plan an effective mobile strategy.
2) They create engaging content and consolidate relevant information from other channels.
3) They utilize SMS, mobile web and apps to reach customers across all devices, build a customer profile to understand relationships, and promote content through various methods while collaborating with partners.
This document provides a mobile app pre-launch checklist to ensure an app is perfect for launch day. It recommends checking for bugs, establishing good user interface and user experience, perfecting design efforts, ensuring backend services are optimized, and that the end user license agreement and terms of service are clearly defined. The checklist includes specific items under each category to validate, such as checking for bugs like screen freezing, proper handling of network issues, and that closing and reopening the app runs smoothly.
1. Fresh Digital Group
ESPN InPlay Whitepaper/Case Study:
2012 US Open Tennis Tournament
2nd Screen Companion
We Strategize. We Execute. We Deliver. On All Screens.
2. Old Media
We used to have a filtered, one-way view of events in the
world from media. America‘s perspective of it, or the
world‘s perspective of that event, would be seen through
the lens of the way that the media described it to them…
Now with more interactive social media, people want to
know what everyone else thinks and we‘re getting this
inside-out, multi-perspective view of what‘s going on right
now, as it happens from everybody else that‘s watching
the same thing we‘re watching.
We Strategize. We Execute. We Deliver. On All Screens.
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3. New Media Impact:
2nd screen can help to optimize marketing spend
While TV and display are attractive to marketers to generate immediate reach,
there is increasing evidence that the impact of these types of advertising media
are on the decline. Why? Consumers aren‘t seeing the ads. Some companies
have reported that more than 60% of all display ads are not viewed or are only
in view for less than a second online. TV has an attention-deficit problem --
more than 84% of people are doing something else while watching it. Thus, it
takes great skill to ensure you are on the right programs or sites at the right
time to make sure your message is getting through.
The solution lies in mobile and a cross-screen advertising strategy, and daily
there is growing evidence around the effectiveness of 2nd screen engagement.
Since mobile is a lean-forward experience, you have a captive audience who
can not only consume your message but can also engage for longer periods of
time. That‘s key for any brand looking to drive both awareness and
engagement, ultimately resulting in demand and word-of-mouth. Thus mobile
is the ad effectiveness platform and has proven in several studies to provide
brand lift.
We Strategize. We Execute. We Deliver. On All Screens.
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4. Why the 2nd Screen Matters
The evolution in what people do while watching TV has been widely covered in
both the consumer and trade press. For certain kinds of popular content,
consumers are beginning to expect tailored experiences to be available. The
most sophisticated smart device users are disappointed when they are not.
There are three things driving this:
Increased smart device ownership by an increasingly tech-savvy user base.
Improved digital infrastructure, both in and out of the home.
The digitization of other activity in a consumer‘s life.
Consumers have become increasingly technology-literate and this has trickled
down into their TV consumption, affecting long-established habits. What would
previously have been considered ‗sophisticated‘ TV activities such as
streaming TV online and purchasing digital content are now common. The
multi-screen home is also now commonplace, with many households owning a
number of laptops, smartphones or tablet computers.
We Strategize. We Execute. We Deliver. On All Screens.
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5. A Few Facts, Stats & Survey Learnings
• 63% of consumers watch TV while using their tablets
• 41% of the tablet owners surveyed said that the total time that they spent watching TV is devoted to
a two-screen experience that switches back and forth from the TV to the tablet.
• 36 % of two-screen users said that their attention is primarily on their tablet while watching TV. The
same percentage of consumers surveyed said that they split their time equally between their tablet
and TV.
• 28%of consumers surveyed said that the TV was the primary screen that they paid attention to.
This suggests that the tablet is more than just a complementary screen for TV viewers – instead it
is being used as a main screen that consumers are spending substantial time with.
• 25% of two-screen viewers visited a network or show‘s Web site or app while watching TV.
• 12% of consumers in the study looked for information from a show being watched. 16% of
consumers in the study watched a video clip that related to the show being watched.
• Shopping on mobile devices will ring up $20.7B this year, and $5B will come from tablets.
• 12% of consumers bought an advertised product while watching TV.
• Purchases on tablets are generally average $10 higher than those on phones.
We Strategize. We Execute. We Deliver. On All Screens.
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6. Types of 2nd Screen Experiences
Connect TV Second screen enables the user to have a more personal
and immersive experience with their television program of choice. Users can
view additional content, such as extra scenes or previews, or participate in
real time polls regarding the shows they are watching. This breaks the notion
that the user is simply a spectator and engages them with meaningful
interaction with the programs they‘re passionate about.
Social TV Utilizing Social Media on a Second Screen allows for users to
ultimately experience TV in an unique fashion. Social-TV permits users to
communicate in real-time what their thoughts and feelings are in relation to a
program or sports event. Status updates and tweets are already firmly present
in the mobile environment, therefore connecting it with an everyday activity
such as watching TV is the next logical step. Brands can create their own
dialogue with a consumer around the television content they are watching, and
because they‘re already interacting socially and communicating on multiple
devices, this conversation can happen organically.
We Strategize. We Execute. We Deliver. On All Screens.
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7. Multiscreen is Necessary
It is now time for providers in the value chain to step forward
and meet consumer expectations for the second screen; not
because they can, but because they should.
It‘s time to do more exciting, innovative things in an area with
proven potential to change the way audiences consume TV.
There is a perfect storm on the horizon that sees consumer
appetite and commercial potential come crashing together via
a powerful companion experience.
We Strategize. We Execute. We Deliver. On All Screens.
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8. The consumer is taking control
• Moving from mass
consumption to
personalized viewing
experiences
• Fundamental change in
the broadcaster / audience
relationship
• Social and mobile
platforms actually drive
audiences to watch more
television content
• What‘s daunting to TV
programmers is the
incredible interactivity and
engagement possible from
the touch screen devices
that are now competing for
attention in the living room.
We Strategize. We Execute. We Deliver. On All Screens.
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10. ESPN InPlay: LIVE 2nd Screen Trivia Experience
ESPN InPlay was a cross-platform mobile web
experience built for the 2012 US Open Tennis
Tournament. Built utilizing HTML5 and responsive web
design to produce a fully functional backend, the app
was equipped with a customized CMS to enable real-
time product updates during broadcast times. This
allowed for a rich experience, where the user was able
to interact with predictive and historical trivia
questions as well as utilize Twitter and Facebook to
see what others were saying about the match. The user
could also instantly jump into a conversation and
tweet a response or comment to their Facebook wall.
Features:
- Social Rewards
- Live Trivia
- Predictive Questioning
- Leaderboard
Best Practices in growing
- Prize Incentives
audience engagement
We Strategize. We Execute. We Deliver. On All Screens.
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11. Trivia Social Login & Data Collection
Players were able to
login via Facebook.
Players were
prompted to give their
email address for
prize redemption.
We Strategize. We Execute. We Deliver. On All Screens.
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13. Predictive Question Functionality
One of the key features during the trivia, was developing a predictive questioning backend with the ESPN
editorial dept. This was unique for a live action broadcast because we were able to create a relevant content
extension. For example, since predictive questions were based on two players who were featured on the TV,
what happens to a predictive question when the coverage shows another match and the earlier predictive
question hadn't been answered yet? Well, we we worked to close that loop hole by separating predictive
question logic from the players. Thus a predictive question is completely open ended and anything can be
asked.
Customized CMS
tool, built
specifically for the
ESPN Editorial
Team to utilize for
live broadcast
questioning.
We Strategize. We Execute. We Deliver. On All Screens.
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14. Push Alerts
Players were alerted based
on the outcome of the
predictive question.
We Strategize. We Execute. We Deliver. On All Screens.
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15. General Trivia during broadcast downtime
We Strategize. We Execute. We Deliver. On All Screens.
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16. Leaderboard & Twitter Feed
• Social Sharing & Live
Twitter Feed
• AMEX Member Rewards:
Sync & Save
• Live Trivia Leaderboard
We Strategize. We Execute. We Deliver. On All Screens.
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17. Media Promotion
ESPN promoted the InPlay experience during live broadcasts, commercial breaks,
on the ESPN's breaking news ticker, FDG promoted it on blogs, Facebook, etc.
Trivia players were encouraged to follow along with the experience on their
smartphone or tablet by watching the live matches broadcast on ESPN2 from 7-
11pm Monday through Friday throughout the US Open Tennis Tournament.
All of this helps to bring brand consideration into the real world for consumers.
What we‘ve learned is not to create content for contents sake and to not lose their
attention. This appeals to the advertiser and the network partner.
We‘ve also learned that ideally, creative can drive the look and feel, but taking in
real time research to optimize the experience is also important. And let‘s not forget
that the social conversation, is content. And we all know content is king.
We Strategize. We Execute. We Deliver. On All Screens.
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18. Amex Benefits
Membership Rewards
• Featuring Rewards
messaging & Info
• Link to external site
Sync & Save
• Featuring Sync messaging &
info
Visiting the Open
• Links to external site
Access
• Featuring cardholder access
messaging & info
• Link to external site.
―We're really thinking that this is a bigger cultural shift," said Lou Paskalis, VP-global media content development and
mobile marketing at American Express. Lou says the company envisions consumers using mobile devices not only to
chat and communicate, but also to look for product details and make purchases. Consumers may not mind marketing
messages being placed properly on new screens when they accompany something that benefits the fan.
We Strategize. We Execute. We Deliver. On All Screens.
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19. Front page web placement
We Strategize. We Execute. We Deliver. On All Screens.
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20. On-screen media engagement
Sponsorship
Tie- In
Live Broadcast
Advertisement
Repeat User
Engagement
When media can influence multiscreen engagement, its easiest when on screen sponsorship tie-ins
push actions to viewers. Of course there was a spike in traffic when it was promoted on air, but we look
forward to refining the on-screen engagement to drive all types of behavior: from shopping, to tweeting,
to contests.
We Strategize. We Execute. We Deliver. On All Screens.
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21. Results
• ESPN InPlay experienced 10x the amount of
anticipated user traffic for the product.
• 100% growth, day over day
• 20,000 Visitors per night
• In the 2 weeks of airtime the product received traffic
flow of 100,000+ users
―For ESPN, mobile has become virtually indispensable.
For the network‘s coverage of live games, up to 50% of
online usage comes from mobile. Thus, the key for
advertisers is managing that connectedness to a live
event.‖ --David Roter, SR. Dir. Digital Sales &
Strategy, ESPN
We Strategize. We Execute. We Deliver. On All Screens.
22. MultiScreen can & does..
• Enable new business models
• Drive more content consumption
• Personalize content for 2nd screen viewing
• Increase Audiences
• Create Audience Direct Revenue
• Increase Advertising Revenue
• Increase Operational Agility
• Increase Business Efficiency, Create OPEX savings
We Strategize. We Execute. We Deliver. On All Screens.
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23. Learnings
Integrate, integrate, integrate. Brands need to understand how their customers use all types of
media, design strategies for each channel, and integrate messaging across them. Advertisers
want reach and 2nd screen can provide it.
Social matters. Brand IQ around social is higher with 2nd screen and using the social channel
via the 2nd screen can empower the user. Can the user control the content?
Count correctly. Different devices are used differently and metrics and conversion goals need to
reflect that. Identify the paths to conversion based on the devices that your consumers use. The
Challenge is keeping up where consumers are experiencing an ad and measure across the divide.
Optimize. Since consumers rely on search to connect sessions across screens, brands need to
insist on keyword consistency across campaigns and devices. Continue to invest in search engine
optimization (SEO) to maintain a healthy presence in SERPs and enjoy the same rankings in the
mobile world as in the desktop world.
Win. Any good plan should be half based on content and context and the other half by audience
and intelligence. Thus for brands there is enormous opportunities to innovate and drive even
higher monetization, tailor promotions to users and make it easier for advertisers to dynamically
adapt campaigns across devices.
We Strategize. We Execute. We Deliver. On All Screens.
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24. Key Findings
Data is Important. There are still challenges to targeting and marketers need data on
what to do to create better scale and effectiveness. But in order for multiscreen to work
there needs to be consistent measurement and metrics between the different formats.
Tablets are king. Engagement on tablets surpasses engagement on smartphones.
And higher engagement aids advertisers. Thus, across key dimensions – use &
consumption, the receptivity and action related to advertising, and the activity of
shopping – tablet users are more easily engaged. Tablets are a media consumption
hub, with nearly 70% of tablet users reporting that their tablet is an ―entertainment
device.‖
Creative drives Consumption. Make creative the center of the environment. The future
is real cross-platform measurement. Today it‘s the audiences choice & ads with media
should be more rich.
.
We Strategize. We Execute. We Deliver. On All Screens.
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25. 5 Ways to bring a 2nd Screen experience to TV
More information – simple and effective, if you‘ve got content with strong engagement, people are going to
want more information about the cast, the story, etc. IMDB sees traffic spike at commercial breaks and so
will your mobile site and/or app. When trying to encourage multi- screen behavior, let viewers know that
there‘s something waiting for them, right now, that they can‘t get elsewhere – a separate ending, interviews
with the cast, clues to an upcoming episode.
Interaction – engagement is a challenge to define, but any advertiser would prefer that someone take an
action of any kind over them sitting passively. That action might be commercial (a registration or even
purchase) but it might also be simply brand related. Take a virtual test drive of the hero‘s car or enter to win
a sponsored trip to the set.
Influence outcomes – reality TV has trained us that we can be part of the show. Voting, user- generated
storylines and submitted content are powerful mechanisms for viewer loyalty and viral reach.
Product discovery – consumers may shy away from some advertising, but they (hopefully) embrace the
products and services being pitched. The second screen is a natural shopping companion to the television.
Education and Self improvement – the growth of how-to, food and personal growth programming should
remind us that the television is where many people get the inspiration and motivation for growth. The
television is the perfect place to discover a new exercise program, but a mobile device is the place to make
it real, to get a walk-through of the specifics, chart progress and to interact with others who have made it, not
to mention purchase related products.
We Strategize. We Execute. We Deliver. On All Screens.
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26. Success Metrics
Importance of UX
Acknowledging the importance of the UX has to be the foundation of any hyper-media
strategy, where the consumers‘ attention to a single content theme moves from one
device and format to another.
It‘s clear that people are willing to have a second-screen experience, and that some of
the time they want it to relate to what they‘re watching. But advertisers and publishers
are going to have to create fun and useful experiences that are good enough to
compete with the rest of the digital world and learn how to cross-promote between
platforms. Most importantly, they‘ll have to create these second spaces (and the
ad/sponsorship packages that include them) in such a way as to enhance the
advertiser‘s brand impact, not distract from it.
Having content that‘s a good compliment to the primary screen is the place to start, but
it‘s not the finish line. Experiences have to be easy to access, compelling and timely.
Brands that move to rapidly embrace this reality will have a clear advantage. They‘ll
have an edge in understanding how to introduce their messaging to multi-screen
consumers regardless of the evolution of their devices, behaviors and interests.
We Strategize. We Execute. We Deliver. On All Screens.
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27. Questions and a Look Ahead
How important to advertisers are the dynamic between reach and frequency? If
various levels of reach and frequency create dramatically differentiated results, will
advertisers measure this? Will they manage it?
When will advertisers orchestrate ad experiences across space and time? For
instance, showing ads simultaneously on multiple screens? Or spreading ad
exposures across multiple screens, strategically, as a consumer moves through their
day—navigating the physical space of home, work, leisure?
In the dynamic, innovative ad environment we work in, the answers to these questions
may be years away—or just weeks. One question, we hope, is now closer to a
definitive answer: that multi-screen advertising works, and it may be controlled to
achieve a business outcome.
Key Insight: TV and digital media are not natural rivals for advertiser
budgets, but natural partners.
We Strategize. We Execute. We Deliver. On All Screens.
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28. Summary
The viewers are increasingly playing their part in this second screen evolution. The
wave of technological change that has swept through the media landscape over the
past two years has not only developed tech-savvy users and given them the ability to
more easily participate in companion activities, it is increasingly instilling expectations
to be able to do so.
Unlike consumers, who view the role of companions as enhancing their viewing
experience, motivations on the ‗supply-side‘ are far more hard-nosed, and boil down to
commercial decisions such as commissioning, marketing and expanded advertising
opportunities. Furthermore, some value chain participants, such as advertisers, may
have the ability to produce interesting content experiences but lack a platform through
which to reach audiences; they therefore partner with broadcasters, platforms or
emergent third parties.
Multi-screen advertising has proven to be so effective that it is certain to persist for a
long time. The industry is at the beginning of that journey. As the use of data science,
and scalable ad targeting technologies develop, so too will the ―playbook‖ for multi-
screen advertisers.
We Strategize. We Execute. We Deliver. On All Screens.
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30. The DVR is Impacting TV viewing & Satisfaction
• 71% of Telco video subscribers, 63% of DBS subscribers, and 42% of cable
subscribers, have a DVR
• 81% with DVR on more than one TV set rate the service 8-10 (10 being excellent),
compared to 73% with DVR on one TV set
• 70% of all digital cable subscribers have used VOD, compared to 58% in 2007, and
25% in 2004
• 59% of digital cable subscribers, and 64% of Telco video subscribers, used on-Demand
in the past month
• 68% of VOD users who also have a DVR strongly agree that their TV service is better
because they have both VOD and DVR
• 26% of Netflix subscribers use Watch Instantly daily, and 59% weekly
• 79% of Netflix Watch Instantly users use it to watch movies and TV shows on a TV set
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31. Food for thought: Are Tablets the DVR antidote?
The tablet may be the best thing to ever happen to the modern TV. A second screen can reduce the amount of time
viewers spend skipping ads, according to a just-released study that from Bravo with Latitude Research on
multiscreen viewers.
Nearly two-thirds of the study participants said that having access to a laptop, mobile phone or tablet while watching
TV made them less inclined to skip the ads. Specifically, Bravo said that if viewers had a phone, laptop and a TV on
hand they fast forwarded at the start of 40% of ad breaks. Dual-screeners with a smartphone and TV skipped ads
51% of the time.
Tri-screeners were observed to have over 13 attention shifts away from the TV – mostly to other screens – while the
actual show was airing, and dual-screeners had over 7 attention shifts away from TV. Multi-screeners were found to
be viewing mostly ad-friendly content on their companion screens, with participants spending the greatest share of
their time on websites and apps – often related to the program currently airing
Those findings suggest that tablet and smartphone screens may represent an untapped opportunity to ―capture‖ the
TV viewers when they‘re looking away, because they‘re often looking up info related to the show or the ad. Along
these lines, Nielsen found that among simultaneous TV and tablet viewers, about 37% of tablet users looked up
information related to the program they were watching, while 27% looked up information related to an ad.
Given that more than 15 percent of TV homes in the U.S. own a tablet, this mobile device may turn out to be a vital
link in reconnecting ad-skipping viewers back to brands. Bravo said that about half of multiscreen viewers were more
likely to remember brands if they‘d seen their ads on more than one screen. Ad Awareness lift for brands embedded
within the viewing session improved among viewers who had cross-screen ad exposure, helping to almost entirely
overcome any effectiveness shortfall resulting from DVR-enabled ad avoidance
We Strategize. We Execute. We Deliver. On All Screens.
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32. Understanding the Digital Day Maps how Media
Consumption Flows
• Users are connecting digitally throughout the day. Media consumption
follows a pattern regardless of device type.
• Time/day part provides window into consumer habits.
• High Frequency of use times are represented by personal time – at ‗wake-
up‘, ‗waiting‘, ‗bedtime‘, ‗TV time‘, ‗after work‘.
• While shopping and commuting show smaller frequency of use – this may
be due to the ‗addressable market‘
- Not always as a daily activity: unlike ‗waking up‘, ‗shopping‘ may only
happen once a week or a few times per week.
- Limited Audience: similarly ‗commuting‘ is not applicable to all as is
‗bedtime‘
We Strategize. We Execute. We Deliver. On All Screens.
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37. Wide Engagement on Tablets During TV-time
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38. Multi-screen Behaviors by Type of TV Program
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39. Multi-taskers(Duals) use mobile devices to drive entertainment and
efficiency
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40. High Spenders View Devices as Efficiency Tools First
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41. Purchase Ranks in Top 3 Action Items After Tablet Ad Interaction
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42. Mobile Devices act as central hub in our lives
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43. Multi-screen lessons to apply
1 The vast majority of media interactions
are screen-based, and so marketing
2 Consumers turn to their devices in
various contexts. Marketing and
strategies should no longer be viewed websites should reflect the needs of a
as ‘‘digital’’ or ‘‘traditional’’. Business consumer on a specific screen, and
should understand all the ways that conversion goals should be adjusted to
people consume media, particularly account for the inherent differences in
digital, and tailor strategies to each each device.
channel.
The prevalence of sequential usage
3 makes it imperative that business 4 Consumers rely on search to connect
their experiences across screens. Not
enable customers to save their only should brands give consumers the
progress between devices. Saved opportunity to find them with multi-
shopping carts, ‘‘signed-in’’ device search campaigns, strategies
experiences or the ability to email such as keyword parity across devices
progress to oneself helps keep can ensure consumers can find the
consumer engaged, regardless of brand when resuming their search.
device used to get to you.
We Strategize. We Execute. We Deliver. On All Screens.
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44. Multi-screen lessons to apply
5 During simultaneous usage, content
viewed on one device can trigger
6 Most of the time when TV is watched,
another screen is being used. These
specific behavior on the other. instances present the opportune time to
Businesses should therefore not limit convey your message and inspire
their conversion goals and calls to action. A business’s TV strategy
action to only the device where they should be closely aligned and
were intially displayed. integrated with the marketing strategies
for digital devices.
Consumers shop differently across
7 devices, so business should tailor the 8 Smartphones are Theybackbonedevices
daily media use.
the
are the
of our
experience to each channel. It’s also used most throughout the day and
important to optimize the shopping serve as the most common starting
experience across all devices. For point for activities across multiple
example, consumers need to find what screens. Going mobile has become a
they are looking for quickly and need a business imperative.
streamlined path to conversion, on
smartphones.
We Strategize. We Execute. We Deliver. On All Screens.
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