Bert Jan Schrijver discusses Malmberg's transition from traditional operations to a DevOps model with container-based continuous delivery. Key challenges included slow communication between development and operations, difficulty analyzing production issues, and long release cycles. Malmberg addressed this by building a dedicated DevOps team, defining principles like infrastructure as code and no downtime updates, and automating testing, builds, deployments and monitoring. This has led to benefits like increased agility, availability, cost savings and faster problem solving for Malmberg.