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5 Learning Strategy Essentials for 2014

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Human Capital Media
Human Capital Media

his year, the landscape for enterprise learning will be incredibly fluid and fast-paced. The trends that are driving technology everywhere — datafication, mobile, social — also apply to learning. How are these trends changing the learning and HR community? What are the opportunities that you should focus on first? Join Jody Petruzziello, director of HR solutions strategy at SumTotal Systems, as she highlights five things that your learning strategy should address in 2014, including: Best practices for process and technology integration. Mobile learning to drive pervasive employee development. Rapid content development for contextual learning. Extending learning to customers and distributors to build relationships and mindshare. Using development to power talent retention.

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#CLOwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. 5 Learning Strategy Essentials for 2014
#CLOwebinar Speaker: Jody Petruzziello Director of HR Solutions Strategy SumTotal Systems Moderator: Ladan Nikravan Senior Editor Chief Learning Officer magazine 5 Learning Strategy Essentials for 2014
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#CLOwebinar Ladan Nikravan Senior Editor Chief Learning Officer magazine 5 Learning Strategy Essentials for 2014
#CLOwebinar Jody Petruzziello Director of HR Solutions Strategy SumTotal Systems 5 Learning Strategy Essentials for 2014
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 10 5 Learning Strategy Essentials for 2014 4/22/2014 Jody Petruzziello
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 11 Agenda The Environment 5 Learning Strategy Essentials Summary Q&A
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 12 of CEOs say the lack of the right skills is their biggest talent challenge66% Source: Corporate Leadership Council, 2012 #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 13 Learning leaders will solidify their role as a conduit to business success — not through better program design but through better learning infrastructure, information access, and adaptable learning opportunities for wider audiences. Source: Brandon Hall Group, 2013 #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 14 of organizations state learners need to connect with learning resources on a daily basis to effectively perform their job 20% Source: Brandon Hall Group, 2013 #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 15 The learning functions’ role isn’t to create programs and courses, it’s to create a learning ecosystem, where people can share content and learn effectively. Source: Brandon Hall Group, 2013 #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 16 Process & Technology Integration is Essential #1
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 17 organizations with integrated learning and talent systems are twice as likely to have strong business results2x Source: Bersin By Deloitte, 2012 #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 18 On-Boarding Goal Setting Performance Management Development Planning Succession Planning Internal Mobility Who else in the organization should I be working with? What should I do to improve my performance in this specific area now? What learning will help me fill in the gaps in my new role?What new skills, training , or certifications are required? What specific activities have helped others be successful? What learning activities will most effectively increase my readiness? Learning Integrated talent processes have learning at their core #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 19 Just-in-time learning in context More productive Real-time collaboration with experts More capable Targeted, practical career development Region Lead Productivity 200% 40% Engagement 75% Promotions People need tailored experiences to see real results #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 20 It’s Time for Talent Expansion
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 21 Talent Expansion is built on context and pervasiveness to provide real results 2000 2012 Talent Expansion Learning & Talent Management Traditional HCM Core Tracking + Reporting + Improved UI + Context & Pervasiveness Process People ROI #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 22 Most UX USABILITY Be easy to use= #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 23 SumTotal UX USABILITY Be easy to use += + CONTEXT Deliver immediate value to the end user PERVASIVENESS Be available where & how users already work #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 24 Context Similar to Amazon and other consumer technology, the system understands the users profile and what they are trying do and can offer relevant advice and actions to help the user be more effective 1. #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 25#STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 26#STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 27 Context Similar to Amazon and other consumer technology, the system understands the users profile and what they are trying do and can offer relevant advice and actions to help the user be more effective 1. 2.Pervasiveness Instead of making users come to the system, the system can use “widgets” and mobile capabilities to deliver functionality to the user wherever they are working, even in other, non-SumTotal systems #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 28 In-Context, Pervasive Access #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 29 In-Context, Pervasive Access #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 30 In-Context, Pervasive Access #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 31 Embrace Mobile Learning#2
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 32 For the first time ever, a technology is set to outnumber humans 0 1 2 3 4 5 6 7 8 9 1973 1993 2013 # (inbillions) Population Mobile PC TV #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 33 of workers use their own smart phone for work, and this number is expected to rise 62% Source: Brandon Hall Group, 2013 #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 34 Dr. Conrad Gottfredson’s 5 Moments of Learning Need Knowledge Acquisition 1. When learning for the first time 2. When wanting to learn more Knowledge Application 1. Trying to remember 2. When things change 3. When something goes wrong m-Learning Perfect Fit #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 35 The 3 Forms of Informal Learning On-Demand • E-Learning Courseware • Search • Books, Articles • Videos • Podcasts • Knowledge Portals • Job-Aids Enabler Embedded • Performance Support • Reference Info • Feedback • After Action Reviews • Quality Circles • Development Planning • Applications • Games Transformational Social • Wikis, Blogs, Forums • Expert Directories • Social Networks • Communities of Practice • Conferences & Colloquium • Coaching & Mentoring • Facebook, LinkedIn Accelerator #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 36 4 Ways You Can Leverage Mobile Learning Provide job aids and quality operating procedure updates to employees who don’t have access to a workstation
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 37 4 Ways You Can Leverage Mobile Learning Offer employees who work in the field access to information on the job and at the moment of need
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 38 4 Ways You Can Leverage Mobile Learning Enable workers who travel consistently with learning and training resources
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 39 4 Ways You Can Leverage Mobile Learning Keep your sales team up-to-date with the most current marketing slicks and technical specifications for all your products
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 40 Develop Content for Rapid Deployment#3
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 41 of all L&D spending is now spent on “non-classroom” content and programs60% Source: Brandon Hall Group, 2013 #STWebinar
1. Integrating social media and social learning into e- learning courses 3 Emerging Trends in Content Development
2. Adding more scenario- based learning 3 Emerging Trends in Content Development
3. Creating shorter courses 3 Emerging Trends in Content Development
Crowd-sourced interaction and feedback often drives more effective learning than rigid pre- developed content What We Learned from About Content MOOCs
Multiple “instructors” and cross-disciplined participants help provide debate and perspective What We Learned from About Content MOOCs
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 47 Turn Learning Into a Revenue Driver#4
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 48 of learning functions are already delivering some learning to external audiences 53% Source: Brandon Hall Group, 2013 #STWebinar
Benefits of the Extended Enterprise
1. Increase sales by delivering up-to-the minute information and supporting sales enablement
2. Accelerate the adoption rate of new products and services
3. Improve productivity and information sharing with external partners
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 53 Use Learning to Build Talent and Drive Retention #5
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 54 The War for Talent is Back
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 55 3.9M jobs are open in US right now (BLS, 2013)
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 56 52% of jobs are going unfilled due to lack of “the right talent” to fill them (Manpower, 2012)
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 57 The hardest to fill vacancies in Asia Pacific are sales representatives, while EMEA struggles to find skilled trades talent (Manpower, 2013)
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 58 1 in 5 executives report a high negative impact on their ability to meet client needs (Manpower, 2013)
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 59 71% of the workforce is not engaged (Gallup, 2012)
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 60 Employees with lower engagement are four times more likely to leave their jobs than those with high engagement (Corporate Leadership Council)
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 61 Autonomy • People want to have control over their work Mastery • People want to get better at what they do Purpose • People want to be part of something that is bigger than they are Learning is a significant contributor to engagement #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 62 influencer of job satisfaction is the opportunity to use skills and abilities#1 Source: SHRM, 2012 #STWebinar
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 63 Summary  The Environment is Bringing Learning Back to the Forefront  Doing These 5 Things Well Will Give You a Competitive Advantage: 1. Integrate Processes and Technology 2. Embrace Mobile Learning 3. Develop Content for Rapid Deployment 4. Turn Learning Into a Revenue Driver 5. Use Learning to Build Talent and Drive Retention
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 64 About SumTotal
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 65 LEARNING TALENT WORKFORCE PAYROLL & EXPENSE 3,500 Enterprise and SMB customers | 45 million users | $200M+ in revenue 17 million cloud users | 95% Customer Retention | Nearly 30 Years in HR
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 66 SumTotal is the leading independent HR technology provider #1 in Learning #3 in Integrated Talent Estimated Global LMS Market Share Bersin, 2012 Integrated Talent Management Management Systems Market Share, Bersin, 2012
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 67 As a result, we serve many of the world’s most complex industries
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 68 Contact  jpetruzziello@sumtotalsystems.com  Twitter: @JodyPetruzz
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 69 For free resources visit us at www.sumtotalsystems.com Context Awareness: Information and Actions That Matter, Where and When They Matter Learning in 2014: Trends to Accelerate Business Performance HR Field Guide: 5 Tips to Effective Mobile Learning SumTotal Live Demos (www.sumtotalsystems.com/livedemos)
Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 70 Thank You Questions?
#CLOwebinar • Also please fill out the event evaluation. • Please take this time to submit your Questions.
#CLOwebinar Join our next Webinar! 10 Big Data Insights for HR and Training Tuesday, May 20, 2014 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Chief Learning Officer Webinars at www.clomedia.com/webinars

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5 Learning Strategy Essentials for 2014

  • 1. #CLOwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. 5 Learning Strategy Essentials for 2014
  • 2. #CLOwebinar Speaker: Jody Petruzziello Director of HR Solutions Strategy SumTotal Systems Moderator: Ladan Nikravan Senior Editor Chief Learning Officer magazine 5 Learning Strategy Essentials for 2014
  • 3. #CLOwebinar Tools You Can Use Audio Control – A dial in number will not be provided. – Adjust the volume by sliding the indicator in the Media Player box to the left. – Also check your computer’s volume for external speakers or headsets.
  • 4. #CLOwebinar Tools You Can Use Question & Answer – Type in your question in the “Q&A” box to the left. – These queries are visible by the presenter ONLY. – Type your question in the space at the bottom. – Click “Send.”
  • 5. #CLOwebinar Tools You Can Use Twitter - Click “Post” in the Twitter widget. #CLOwebinar @CLOmedia
  • 6. #CLOwebinar Tools You Can Use Speaker Bios Resources Media Player Q&A Slides Twitter Help Post Event Evaluation Share This
  • 7. #CLOwebinar 1. May I receive a copy of the slides? YES! Click on the resource list located on the top left portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand. Frequently Asked Questions
  • 8. #CLOwebinar Ladan Nikravan Senior Editor Chief Learning Officer magazine 5 Learning Strategy Essentials for 2014
  • 9. #CLOwebinar Jody Petruzziello Director of HR Solutions Strategy SumTotal Systems 5 Learning Strategy Essentials for 2014
  • 10. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 10 5 Learning Strategy Essentials for 2014 4/22/2014 Jody Petruzziello
  • 11. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 11 Agenda The Environment 5 Learning Strategy Essentials Summary Q&A
  • 12. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 12 of CEOs say the lack of the right skills is their biggest talent challenge66% Source: Corporate Leadership Council, 2012 #STWebinar
  • 13. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 13 Learning leaders will solidify their role as a conduit to business success — not through better program design but through better learning infrastructure, information access, and adaptable learning opportunities for wider audiences. Source: Brandon Hall Group, 2013 #STWebinar
  • 14. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 14 of organizations state learners need to connect with learning resources on a daily basis to effectively perform their job 20% Source: Brandon Hall Group, 2013 #STWebinar
  • 15. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 15 The learning functions’ role isn’t to create programs and courses, it’s to create a learning ecosystem, where people can share content and learn effectively. Source: Brandon Hall Group, 2013 #STWebinar
  • 16. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 16 Process & Technology Integration is Essential #1
  • 17. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 17 organizations with integrated learning and talent systems are twice as likely to have strong business results2x Source: Bersin By Deloitte, 2012 #STWebinar
  • 18. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 18 On-Boarding Goal Setting Performance Management Development Planning Succession Planning Internal Mobility Who else in the organization should I be working with? What should I do to improve my performance in this specific area now? What learning will help me fill in the gaps in my new role?What new skills, training , or certifications are required? What specific activities have helped others be successful? What learning activities will most effectively increase my readiness? Learning Integrated talent processes have learning at their core #STWebinar
  • 19. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 19 Just-in-time learning in context More productive Real-time collaboration with experts More capable Targeted, practical career development Region Lead Productivity 200% 40% Engagement 75% Promotions People need tailored experiences to see real results #STWebinar
  • 20. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 20 It’s Time for Talent Expansion
  • 21. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 21 Talent Expansion is built on context and pervasiveness to provide real results 2000 2012 Talent Expansion Learning & Talent Management Traditional HCM Core Tracking + Reporting + Improved UI + Context & Pervasiveness Process People ROI #STWebinar
  • 22. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 22 Most UX USABILITY Be easy to use= #STWebinar
  • 23. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 23 SumTotal UX USABILITY Be easy to use += + CONTEXT Deliver immediate value to the end user PERVASIVENESS Be available where & how users already work #STWebinar
  • 24. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 24 Context Similar to Amazon and other consumer technology, the system understands the users profile and what they are trying do and can offer relevant advice and actions to help the user be more effective 1. #STWebinar
  • 25. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 25#STWebinar
  • 26. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 26#STWebinar
  • 27. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 27 Context Similar to Amazon and other consumer technology, the system understands the users profile and what they are trying do and can offer relevant advice and actions to help the user be more effective 1. 2.Pervasiveness Instead of making users come to the system, the system can use “widgets” and mobile capabilities to deliver functionality to the user wherever they are working, even in other, non-SumTotal systems #STWebinar
  • 28. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 28 In-Context, Pervasive Access #STWebinar
  • 29. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 29 In-Context, Pervasive Access #STWebinar
  • 30. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 30 In-Context, Pervasive Access #STWebinar
  • 31. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 31 Embrace Mobile Learning#2
  • 32. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 32 For the first time ever, a technology is set to outnumber humans 0 1 2 3 4 5 6 7 8 9 1973 1993 2013 # (inbillions) Population Mobile PC TV #STWebinar
  • 33. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 33 of workers use their own smart phone for work, and this number is expected to rise 62% Source: Brandon Hall Group, 2013 #STWebinar
  • 34. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 34 Dr. Conrad Gottfredson’s 5 Moments of Learning Need Knowledge Acquisition 1. When learning for the first time 2. When wanting to learn more Knowledge Application 1. Trying to remember 2. When things change 3. When something goes wrong m-Learning Perfect Fit #STWebinar
  • 35. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 35 The 3 Forms of Informal Learning On-Demand • E-Learning Courseware • Search • Books, Articles • Videos • Podcasts • Knowledge Portals • Job-Aids Enabler Embedded • Performance Support • Reference Info • Feedback • After Action Reviews • Quality Circles • Development Planning • Applications • Games Transformational Social • Wikis, Blogs, Forums • Expert Directories • Social Networks • Communities of Practice • Conferences & Colloquium • Coaching & Mentoring • Facebook, LinkedIn Accelerator #STWebinar
  • 36. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 36 4 Ways You Can Leverage Mobile Learning Provide job aids and quality operating procedure updates to employees who don’t have access to a workstation
  • 37. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 37 4 Ways You Can Leverage Mobile Learning Offer employees who work in the field access to information on the job and at the moment of need
  • 38. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 38 4 Ways You Can Leverage Mobile Learning Enable workers who travel consistently with learning and training resources
  • 39. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 39 4 Ways You Can Leverage Mobile Learning Keep your sales team up-to-date with the most current marketing slicks and technical specifications for all your products
  • 40. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 40 Develop Content for Rapid Deployment#3
  • 41. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 41 of all L&D spending is now spent on “non-classroom” content and programs60% Source: Brandon Hall Group, 2013 #STWebinar
  • 42. 1. Integrating social media and social learning into e- learning courses 3 Emerging Trends in Content Development
  • 43. 2. Adding more scenario- based learning 3 Emerging Trends in Content Development
  • 44. 3. Creating shorter courses 3 Emerging Trends in Content Development
  • 45. Crowd-sourced interaction and feedback often drives more effective learning than rigid pre- developed content What We Learned from About Content MOOCs
  • 46. Multiple “instructors” and cross-disciplined participants help provide debate and perspective What We Learned from About Content MOOCs
  • 47. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 47 Turn Learning Into a Revenue Driver#4
  • 48. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 48 of learning functions are already delivering some learning to external audiences 53% Source: Brandon Hall Group, 2013 #STWebinar
  • 50. 1. Increase sales by delivering up-to-the minute information and supporting sales enablement
  • 51. 2. Accelerate the adoption rate of new products and services
  • 52. 3. Improve productivity and information sharing with external partners
  • 53. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 53 Use Learning to Build Talent and Drive Retention #5
  • 54. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 54 The War for Talent is Back
  • 55. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 55 3.9M jobs are open in US right now (BLS, 2013)
  • 56. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 56 52% of jobs are going unfilled due to lack of “the right talent” to fill them (Manpower, 2012)
  • 57. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 57 The hardest to fill vacancies in Asia Pacific are sales representatives, while EMEA struggles to find skilled trades talent (Manpower, 2013)
  • 58. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 58 1 in 5 executives report a high negative impact on their ability to meet client needs (Manpower, 2013)
  • 59. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 59 71% of the workforce is not engaged (Gallup, 2012)
  • 60. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 60 Employees with lower engagement are four times more likely to leave their jobs than those with high engagement (Corporate Leadership Council)
  • 61. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 61 Autonomy • People want to have control over their work Mastery • People want to get better at what they do Purpose • People want to be part of something that is bigger than they are Learning is a significant contributor to engagement #STWebinar
  • 62. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 62 influencer of job satisfaction is the opportunity to use skills and abilities#1 Source: SHRM, 2012 #STWebinar
  • 63. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 63 Summary  The Environment is Bringing Learning Back to the Forefront  Doing These 5 Things Well Will Give You a Competitive Advantage: 1. Integrate Processes and Technology 2. Embrace Mobile Learning 3. Develop Content for Rapid Deployment 4. Turn Learning Into a Revenue Driver 5. Use Learning to Build Talent and Drive Retention
  • 64. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 64 About SumTotal
  • 65. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 65 LEARNING TALENT WORKFORCE PAYROLL & EXPENSE 3,500 Enterprise and SMB customers | 45 million users | $200M+ in revenue 17 million cloud users | 95% Customer Retention | Nearly 30 Years in HR
  • 66. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 66 SumTotal is the leading independent HR technology provider #1 in Learning #3 in Integrated Talent Estimated Global LMS Market Share Bersin, 2012 Integrated Talent Management Management Systems Market Share, Bersin, 2012
  • 67. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 67 As a result, we serve many of the world’s most complex industries
  • 68. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 68 Contact  jpetruzziello@sumtotalsystems.com  Twitter: @JodyPetruzz
  • 69. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 69 For free resources visit us at www.sumtotalsystems.com Context Awareness: Information and Actions That Matter, Where and When They Matter Learning in 2014: Trends to Accelerate Business Performance HR Field Guide: 5 Tips to Effective Mobile Learning SumTotal Live Demos (www.sumtotalsystems.com/livedemos)
  • 70. Copyright © 2013, SumTotal Systems, LLC. │ PROPRIETARY AND CONFIDENTIAL Page 70 Thank You Questions?
  • 71. #CLOwebinar • Also please fill out the event evaluation. • Please take this time to submit your Questions.
  • 72. #CLOwebinar Join our next Webinar! 10 Big Data Insights for HR and Training Tuesday, May 20, 2014 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Chief Learning Officer Webinars at www.clomedia.com/webinars
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