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NEXT GENERATION
LEARNING STRATEGIES
BIZLIBRARY.COM
? HOW DO MOST OF
YOUR EMPLOYEES
ACCESS TRAINING?
? HOW WOULD YOU
DESCRIBE YOUR
LEARNING STRATEGY?
“
WHAT WE HOPE YOU’LL LEARN:
Starting point = a whole new approach to strategy
7 key elements to include in your next gen
learning strategy
What does a next generation
learning look like?
In a world of learning and
development where complexity is
the enemy, [organizations need a]
simple and nimble approach to
delivering high quality learning,
anywhere, anytime.
MICHAEL ROCHELLE
Chief Strategy Officer
Brandon-Hall Group
Processes Analysis Design Develop
Validation &
Delivery Measurement Learning
Management
70:20:10 FRAMEWORK
OF MANAGERS felt their L&D function was
INEFFECTIVE or VERY INEFFECTIVE in helping them
ACHIEVE BUSINESS TARGETS
SOURCE: CORPORATE LEADERSHIP COUNCIL,
L&D TEAM CAPABILITIES SURVEY 2011
76%
WHERE DID YOUR
GREATEST LEARNING
OCCUR?
NOT ANTI-TRAINING BUT A
FOCUS ON PERFORMANCE
EXPERIENTIAL : SOCIAL : FORMAL
70-20-10 FRAMEWORK
70%
EXPERIENTIAL
20%
SOCIAL
10%
FORMAL
TRADITIONAL
LEARNING STRATEGY
? ? ?
Pull vs. Push
GOALS
Performance-
Based
Future
Orientation
What’s missing?
Most learning was focused
on delivering known skills
to solve known problems.
Classroom/ILT
Online - eLearning
On-the-Job
Maybe Other
Methods
volatility
uncertainty
complexity
ambiguity
it’s a VUCA world…
THE % OF KNOWLEDGE IN YOUR
BRAIN NEEDED TO DO YOUR JOB
1986 1997 2006
Source: Robert Kelly, Carnegie-Mellon University
demand speed,
analysis and elimination of
uncertainty
patience,
sense-making and an engagement
with uncertainty.
Denise Caron,
It’s a VUCA World
9 out of 10 Americans already use their
smartphones for work.
Cisco BYOD Insights Report 2013
Traditional approaches
won’t work…
No classroom is large enough.
No individual is smart enough.
No response time is fast enough.
No intervention is complete enough.
No program lasts long enough.
No solution is global enough.
…
Employee learning today
is about preparing
employees for jobs that
don’t exist, yet…
TOP PRIORITIES FOR TRAINING
PROGRAMS IN 2014
SOURCE: Cox eLearning Consultants,
Learning Solutions Forecast: 2014 Edition
DEVELOP
NEW
CONTENT
30% 29%
IMPROVE OR ENHANCE
EXISTING CONTENT
If preparing employees for
jobs that don’t exist and
acquiring content is a
priority…
does this signify the
prominence of formal
learning again?
Alignment Learning
Culture
Performance
Analysis
Content
Strategy
Success Criteria Marketing and
Communication Business Impact
Alignment
Learning Culture
Performance
Analysis
CONTENT
definition curation
delivery
Immediate
Personalized
Democratic
User-generated
Social
Mobile
Technology without
content is an empty
promise.
Success Criteria
QUANTIFYING QUESTIONS
BUSINESS NEED QUANTIFYING QUESTIONS
Increased revenue Buy how much? In which
areas?
Improved quality Improved how?
Reduction in turnover What percentage reduction?
Improved morale Improved how?
More satisfied customers In what way?
Marketing and
Communication
Measuring the
Business Impact
Employee training and
development …
What does it do?
What does it look like?
Who does it?
…
What does it look
like?
COLLABORATIVE
Network-based and driven
Content curators and creators
Smaller and decentralized
FLAT – fewer managers more SPECIALISTS
TECHNOLOGY dependent
What does it do?
Resources and tools.
Help employees
perform better.
Prepare for jobs that
don’t exist today.
Who does it?
Informal leaders.
Employees.
Instructional
designers.
Classroom facilitators
Administrators
Knowledge
= POWER
Influence
= POWER
EVERYONE…
The Evolving Role
of a Training and
Development
Professional
CONTENT
CONCIERGE
EMERGING COMPETENCIES
NETWORKING
COLLABORATION
PRESENTATION SKILLS DIGITAL LITERACY
LEADERSHIP SKILLS
NEXT GEN LEARNING STRATEGY
70%
EXPERIENTIAL
20%
SOCIAL
10%
FORMAL
KEY TAKE-AWAYS
Focus on performance rather than training inputs.
Non-disruptive, just-in-time learning
technology and content.
Learning agility and emerging
competencies to support employees
today and in the future.
BIZLIBRARY.COM
Some recommended resources…
Leadership Lesson Video:
Being an Effective Change Leader
(3 minute video)
Leadership Lesson Video:
How Senior Leaders Can Create an
Adaptable Organization
(3 minute video)
BIZLIBRARY.COM
UPCOMING WEBINARS
www.bizlibrary.com/webinars
SUCCESSION PLANNING AND THE
DEVELOPMENT OF YOUR HIGH
POTENTIALS
Tuesday, August 26, 2014
1:00 C / 2:00 E
COACHING SKILLS FOR YOUR
MANAGERS AND LEADERS
Tuesday, August 19, 2014
1:00 C / 2:00 E
FIVE KEYS TO SOCIAL
LEADERSHIP DEVELOPMENT
Thursday, August 28, 2014
1:00 C / 2:00 E
THE FIVE BARRIERS TO EFFECTIVE
TRAINING PROGRAMS AND
HOW TO CRUSH THEM
Thursday, August 21, 2014
1:00 C / 2:00 E
BIZLIBRARY.COM
Chris Osborn
Vice President of Marketing
cosborn@bizlibrary.com
@chrisosbornstl
Jessica Petry
Marketing Specialist
jpetry@bizlibrary.com
@JessLPetry
@BizLibrary

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