The document describes a hotel reservation system created by Sundas Ilyas and Maria Amjed. The system aims to provide a user-friendly way for hotels to manage reservations and accommodate guests. It seeks to fulfill the need for an automated reservation system, provide fast and accurate customer service, and speed up transactions. The document outlines the objectives and hierarchical task analysis for windows in the system, including login, check-in, checkout, guest and room management, reservations, and discounts.