Market fluctuations, an increase in consumer demands, and cut-throat competition with marketing giants have been never-ending challenges for small and mid-sized businesses. The outbreak of the pandemic did wreck the backbone of Small & Mid-Sized Business and with the economy trying to recover, SMBs are likely to witness upcoming oddities. With inflation witnessing a rise in February 2022 by 2.47 percent, it has turned out to be a major challenge for SMBs in recent quarters. Small businesses need to tighten up their seat belts to change the game by offering exceptional customer services, enhanced customer relations, and ensuring operational efficiencies. Having backed up by appropriate technology is the only key to sustenance and plasticity for small businesses. However, 70-80% of small businesses still lack the available technology. This piece of writing will highlight a few challenges that small businesses are likely to witness while adjusting technology in 2022 and avenues to keep pace with the same. But before this, let’s have a glance over a few benefits of how small businesses can benefit from a technology solution.