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Taming the Financial
Content Beast
Putting content in the context of the
customer journey
Kirsten Burt
Today’s Speakers:Our Speakers
Today’sTopics
Understanding today’s C-suite
C-suite content preferences
Formats, approaches, tone, channels and
emerging techniques
The C-Suite Journey
Format/channel by stage, ABM/Sales
alignment, MarTech
Results and Measuring ROI
Questions
Does Thought Leadership deliver results?
Top of Funnel: Opens The Conversation
Decision makers take commercial action after reading thought leadership
Creators of thought leadership believe:
42%
What Decision Makers actually do after engaging with thought
leadership:
44%
55%
Business decision makers
C-Suite executives
“It helps with Lead Generation” “Gave the organization your contact
information”
Generates Opportunities and Leads
Opportunities for which your firm was not previously considered
Creators of thought leadership believe:
17%
“Thought leadership gets us more leads”
Decision makers said:
37%
41%
Business decision makers
C-Suite executives
“After seeing its thought leadership: invited the
organization to propose on a project”
Builds Decision Maker Trust
De-risks the sales cycle
Creators of thought leadership believe:
49%
“It (thought leadership) builds trust in our
organization among potential clients”
Decision makers said:
82%
81%
Business decision makers
C-Suite executives
“It (thought leadership) increased my trust
in the organization”
Helps Close Business
Thought leadership is key to a win—more than most realize
Creators of thought leadership believe:
20%
“It helps us close and win”
Decision makers said:
45%
48%
Business decision makers
C-Suite executives
“Directly led you to decide to give business
to a company”
Are you prepared for ‘Content Shock’?
CONTENT OVERLOAD
$40bn spent on Content Marketing in 2017. Every
60 secs: 3.3m posts and 500hrs of video
uploaded
ATTENTION DEFECIT
76% of C-suite say they will be more
selective in the content they consume
LACK OF ROI
#1 challenge cited by CMOs around
content in 2017
Taming the Financial
Content Beast
Putting content in the context of the
customer journey
Kirsten Burt
Today’s Speakers:
Today’s Topics
Understanding today’s C-suite
C-suite content preferences
Formats, approaches, tone, channels and
emerging techniques
The C-Suite Journey
Format/channel by stage, ABM/Sales
alignment, MarTech
Results and Measuring ROI
Questions
Key business introducer
Export-driven
Small Business Mid-Market: CFO and C-Suite Large Corp: Specialist Purchaser
Freelancer
Fast Growth/Entrepreneur
Life-style
LC: Financial Institution
Influencer/Media
C-Suite Persona Matrix
Data-driven Personas, Journey Maps and Content Playbooks
PRIMARY PERSONAS
SECONDARY/ADDITIONAL PERSONAS
Today’s Topics
Understanding today’s C-suite
C-suite content preferences
Formats, approaches, tone, channels and
emerging techniques
The C-Suite Journey
Format/channel by stage, ABM/Sales
alignment, MarTech
Results and Measuring ROI
Questions
Taming the Financial
Content Beast
Putting content in the context of the
customer journey
Kirsten Burt
Today’s Speakers:

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Rethink Thought Leadership: How to Hook and Engage the C-suite

  • 1. Taming the Financial Content Beast Putting content in the context of the customer journey Kirsten Burt Today’s Speakers:Our Speakers
  • 2. Today’sTopics Understanding today’s C-suite C-suite content preferences Formats, approaches, tone, channels and emerging techniques The C-Suite Journey Format/channel by stage, ABM/Sales alignment, MarTech Results and Measuring ROI Questions
  • 3. Does Thought Leadership deliver results?
  • 4. Top of Funnel: Opens The Conversation Decision makers take commercial action after reading thought leadership Creators of thought leadership believe: 42% What Decision Makers actually do after engaging with thought leadership: 44% 55% Business decision makers C-Suite executives “It helps with Lead Generation” “Gave the organization your contact information”
  • 5. Generates Opportunities and Leads Opportunities for which your firm was not previously considered Creators of thought leadership believe: 17% “Thought leadership gets us more leads” Decision makers said: 37% 41% Business decision makers C-Suite executives “After seeing its thought leadership: invited the organization to propose on a project”
  • 6. Builds Decision Maker Trust De-risks the sales cycle Creators of thought leadership believe: 49% “It (thought leadership) builds trust in our organization among potential clients” Decision makers said: 82% 81% Business decision makers C-Suite executives “It (thought leadership) increased my trust in the organization”
  • 7. Helps Close Business Thought leadership is key to a win—more than most realize Creators of thought leadership believe: 20% “It helps us close and win” Decision makers said: 45% 48% Business decision makers C-Suite executives “Directly led you to decide to give business to a company”
  • 8. Are you prepared for ‘Content Shock’? CONTENT OVERLOAD $40bn spent on Content Marketing in 2017. Every 60 secs: 3.3m posts and 500hrs of video uploaded ATTENTION DEFECIT 76% of C-suite say they will be more selective in the content they consume LACK OF ROI #1 challenge cited by CMOs around content in 2017
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  • 12. Taming the Financial Content Beast Putting content in the context of the customer journey Kirsten Burt Today’s Speakers:
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  • 17. Today’s Topics Understanding today’s C-suite C-suite content preferences Formats, approaches, tone, channels and emerging techniques The C-Suite Journey Format/channel by stage, ABM/Sales alignment, MarTech Results and Measuring ROI Questions
  • 18. Key business introducer Export-driven Small Business Mid-Market: CFO and C-Suite Large Corp: Specialist Purchaser Freelancer Fast Growth/Entrepreneur Life-style LC: Financial Institution Influencer/Media C-Suite Persona Matrix Data-driven Personas, Journey Maps and Content Playbooks PRIMARY PERSONAS SECONDARY/ADDITIONAL PERSONAS
  • 19. Today’s Topics Understanding today’s C-suite C-suite content preferences Formats, approaches, tone, channels and emerging techniques The C-Suite Journey Format/channel by stage, ABM/Sales alignment, MarTech Results and Measuring ROI Questions
  • 20. Taming the Financial Content Beast Putting content in the context of the customer journey Kirsten Burt Today’s Speakers:
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