Online shopping portal: Software Project Plan

ONLINE SHOPPING PORTAL
Project Plan
Team Members
Piyushree (29036)
Ranjani (29041)
Sivaraj Kumar (29053)
Akankshya Agarwal (29062)
Anandavel S (29122)

Statement of Work
Project Title - Online Shopping Portal
Objective - To develop a web application that allows a registered customer to purchase a
variety of products sold online by a list of registered vendors from any
location.
- To provide an easy to use Interface.
Basic Requirements
Customer – Secured registering and managing their profiles.
- Easy navigation through pages.
- Secured Payment gateway.
Vendors - Secured registering and managing their profiles.
- Add, delete or modify the already posted items.
Administrator - Authority to approve and reject requests for new items.
- Can control customer and Vendors actions.
Deliverables
- Web Portal/Application for desktop and mobile environment.
- Support Manual also detailing the risks involved. (If any)

Statement of Work (Contd..)
• Benefits
- Convenient Shopping.
- Single Window, Multi-Vendor Retailing.
- Selection option from different vendors offering the same product at different
prices.
- Search and sort options for a given product.
- Discussion and Review forum for each product for price negotiations.
- Simple, easy and secured payment option.
- Auto fill of Customer data required to be entered during each payment.
- Complaint Registration and support.
- The customer can download the PDF version of the manual provided the
vendor has uploaded it.
- List of recommended products are displayed to the customer.
- Detailed Sales Reporting (vendor analysis, customer analysis, keeping the
vendor and customer analysis)

Project Scope
Scope – In
• Websites for desktop, which is compatible with IE, Mozilla, Chrome etc.
• Purchase items available in the website.
Scope – Out
• Payment Gateways to be linked through APIs.
• Not compatible for mobile users.
Users – Customers, Sellers, Administrator

Critical Success Factors (CSF)
• Maintaining Backup System
• Terminating the transaction, if linkage to payment gateway is failed.
• Customer and Products information are stored in a Secured Database.
Key Performance Indicators (KPI)
• Handling maximum traffic at any point of time.
• Less number of Clicks, the customer has to perform and less number of pages to reach their desired
item and navigation between pages should be easier.

Architecture & Design Pattern
MVC
3 – Tier Architecture

Product Function Diagram
Account Setting Customer

Product Function Diagram (Contd..)
Vendors Admin

Database Details
• Customer
• Vendor
• Admin
• Inventory
• Shopping Cart
• Order Details
• Transactions
• Review
• Order Transaction
• Purchase History
• Credit Card
• Complaints

Team Structure
Project
Manager
Technical
Architect
Team Lead 1 Team Lead 2
Developer 4
Developer 1
Developer 2
Developer 3
Developer 5
Developer 6
Developer 8
Developer 7
Testing
Manager
Team Lead 1
Team Lead 1
Team Lead 1
Test Lead

Risks Involved
• Product Size Risks
- Estimated size of product in number of programs, files, transactions.
- Size of database created or used by the product.
- Number of projected changes to the requirements for the product.
Before delivery & After delivery.
• Business Risks
- Amount and quality of product documentation that must be produced and delivered to
the customer.
- Delivery deadlines.
- Costs associated with late delivery and defective product.
• Client Risks
- When working for the first time.
- Will the customer agree to spend time in formal requirements gathering meetings to
identify project scope.
- Communicating with developers.
- Understanding of the SDLC process.

Risks Involved (Contd..)
• Resource Risks
- Number of Resources and skillsets.
- Commitment for entire duration.
• Technology Risks
- Customer demanding new technology
- Requirements put excessive performance constraints on the product.

Possible Origins of Change
• New business or market conditions
• Customer demand
• Budgetary or scheduling constraints

CHANGE REQUEST FORM
• Project name
• Project sponsor
• Request number
• Date
• Originator
• Change requested by
• Description of requested changes
• Reason for change
• Areas of impact of proposed change( scope/ cost/ schedule/ risk)
• Disposition ( approved/ disproved/ deferred)
• Priority( emergency/ urgent/ low)
• Funding scheme ( mgmt reserve, budget reserve, others)
• Sign off approvals ( project manager, pjct customer, pjct sponsor, other, dates )

QUALITY PLAN
• Our quality plan’s effectiveness will be measured by the following
parameters:
• Ease of use of the web portal
• Customer satisfaction regarding the service
• Click-sales conversion
• Website response time
• Customer service in relation to complaints addressal
• Customer service time
• No. of clicks to find the required product
• Security of personal data.

PRINCIPAL PRODUCT QUALITY FACTORS
PRODUCT
QUALITY
TECHNOLOGY
•Latest versions
& as per
requirements
PEOPLE QUALITY
•Hands on
experience+
qualifications+
division of work
as per skills
BUDGET &
SCHEDULE
•No cost
overruns,
achieving
milestones,
WBS
PROCESS QUALITY
•SDLC method
used, resource
allocated, quality
& change
management

PRODUCT QUALITY ATTRIBUTES
• Have lowest possible response time
• Not make wasteful use of system resources- disk/ memory space/ CPU time
• Easy to use by the users( customers/ admins/ vendors)
• Ability to recover after a crash, slowdown, malware threats, unresponsive
and unforeseen events and errors.
• Trustworthy software sources
• Ease of maintenance
• Evolve to meet changing needs of customers
• Reliability ( same output every time for the similar kind of input)
• Availability even in situations of high traffic
• Codes can be reused- customers function developed and customized for
vendor as well

Quality Assurance Elements
• Standards – adherence to ISO, six sigma, CMMI and other standards
• Reviews and audits – quality guidelines followed for all steps of the
software development
• Testing – should not enter without login, search results match the request
• Error/defect collection and analysis – determine source of error
• Changes management
• Vendor management – vendors quality should match our requirements
related to software and process
• Security management –malware, hacking, customer info privacy
• Risk management – established contingency plans for risk management

3rd PARTY ENGAGEMENT
• Payment gateway
• Technology vendors
• Customer service

Online shopping portal: Software Project Plan

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