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office-support

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D
Dion Walker

The Office Support Specialist Certificate program provides students with office skills to increase their employment opportunities. The program consists of four courses that teach PC basics, Microsoft Word and Excel fundamentals, advanced Microsoft Access and PowerPoint skills, and office procedures. Upon completion, students will have the traditional office skills and technical abilities needed to succeed in office jobs or information technology roles.

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  School of Continuing Education  & Workforce Development    Short Term Certificate Programs              OFFICE SUPPORT SPECIALIST CERTIFICATE    Program Overview: The Office Support Specialist Certificate offers students the opportunity to  set themselves apart from other applicants in Information technology as well as provide those  traditional job skills needed for re‐entry into the office job markets. Basic keyboarding is a skill  necessary for successful course completion.      OFFICE SUPPORT I – PC BASICS:  Participants will learn methods to increase their office’s  productivity and efficiency.   OFFICE SUPPORT II – INTRODUCTION TO SOFTWARE: WORD AND EXCEL:  Participants  will learn the fundamentals of the word processing software, Microsoft Word, including  saving files, cutting, copying, pasting, formatting, inserting tables, headers and footers,  and mail merge.  In the spreadsheet software, Microsoft Excel, participants will learn  how to manage workbooks, including formatting cells, rows and columns, using  background colors, sorting data and the use of charts.   OFFICE SUPPORT III – ADVANCED SOFTWARE: ACCESS AND POWERPOINT:  Participants  will learn how to effectively use two of the more advanced office software: Microsoft  Access and Microsoft PowerPoint.   OFFICE SUPPORT IV – OFFICE PRECEDURES:  Participants will learn proper procedures in  office management.  Participants will also learn to communicate more effectively with  their company’s internal and external audiences, (verbal, printed, and technological  communication), maintain records, word processing, financial analysis, and office  automation.   

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office-support

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