LewisRWilliams Resume

Lewis R. Williams Jr
709 E 37th St • Baltimore, MD 21218 • 443-823-6134 • lwilliams@bal.yearup.org
Skills
 Software: Microsoft Office Suite, OpenOffice, Google Apps, Virtual Box, Emerson Trellis, Adobe
Illustrator & Photoshop.
 Hardware: Experience building and maintaining Enthusiast level PC’s.
 Certification(s): Certified as a Computer Support Technician from TESST College of Technology.
Experience
CareFirst BlueCross BlueShield Columbia, MD
Data Center Engineering Intern January 2015 – July 2015
 Responsible for monitoring and labeling of internal power distribution network.
 Inventory auditing of equipment on raised floor server area.
 Tracking and documentation of server rack power consumption through diagrams and graphs in
Excel.(Using calculated tables & Pivot tables)
 Populating newly implemented Trellis DCIM software with hardware on the raised floor.
 Replacement of obsolete hardware.
 Assist in the creating of standard operating procedures for the department.
TESST College of Technology Towson, MD
Student Work Study Intern August 2009 – March 2010
 Preparing computers for classrooms and faculty.
 Assisting faculty with work or projects.
 Project: Was tasked with documenting and conversion of older physical student files into spreadsheets
for database integration.
Education
Year Up / Baltimore City Community College Baltimore, MD
Information Technology Training August 2014 – Present
 Year Up is a leading one year career development program with 250 corporate partners around the
country; The program includes college level courses, professional training, and a six month internship.
 Enrolled in the Information Technology track in preparation for a Tier 1 technician, Microsoft Office, or
helpdesk role.
 Earning 15 college credits towards a Degree in Information Technology in partnership with BCCC.
 In addition to the standard college courses YearUp instructs in things such as professionalism, corporate
etiquette, proper customer service, and other useful life skills.
TESST College of Technology Towson, MD
Computer Support Technician July 2009 – March 2010
 A nine month long Certificate training program intended to help one acquire A+ certifications and entry
level IT work.
 Involved college level education and training in areas focusing on PC hardware knowledge and support,
Microsoft Office, Computer Networking, and Linux OS.
Awards and Honors
▪ TESST College of Technology: Honor Roll for GPA average of 3.7 March 2010

LewisRWilliams Resume

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