Lifepals Global turn key outsourcing services are designed to meet the fast changing needs of new-age businesses and range from one-off marketing projects to end-to-end management of Business, sales and marketing programs and provisioning of outsourced business solutions like back office document, technology solutions, go-to-market for new products and services, new markets entry and management of new or existing business and revenue channels etc.
We are not here to do what they all do, we are here to do what we do.
Uni-Solutions provides lead generation and marketing services. Their business model involves cold calling target accounts to identify decision makers, scheduling meetings with prospects, and ensuring leads are genuinely interested before passing them to clients. They aim to engage in meaningful conversations with high-level executives and provide intensive training to staff so they can effectively represent clients. Uni-Solutions uses a proven methodology tailored to client needs involving strategy, data, profiling, and lead/appointment generation. They can support various industries including IT, telecommunications, manufacturing, education and more.
The document discusses how The Conroy Group helps clients make the most of their information assets. It summarizes that [1] customers are sharing more information than ever but companies often don't track important metrics or customer journeys, [2] The Conroy Group provides strategic consultancy, data mining capabilities, and help implementing data intelligence into operations to realize financial benefits for clients, and [3] their approach provides rapid insights, short investment cycles, and hands-on governance to design data solutions that improve sales, marketing, operations and management information.
Ebg Qualifications Info And Case Studies 7 12 12valpeck
East Bay Group is a marketing and CRM consulting firm with over 20 years of experience. They focus on developing marketing and CRM strategies and ensuring execution through tactical implementation. Their approach involves assessing clients' organizations, creating customer journey maps, developing initiatives to close gaps, and generating requirements and managing bid processes for marketing technology solutions. They help clients improve processes, leverage data insights, and drive growth through optimized marketing and customer relationship programs.
Vertex | Customer Managerment Outsourcing | OverviewVertex Group
Enhancing business value, improving the customer experience
Your success relies on your customers, which is why we use our expertise, experience, and proven methods to improve your organization’s effectiveness. Whatever the economic climate, we manage the ongoing evolution of your customers’ experience, making your relationships successful and long-term.
Vertex helps you turn your customer interactions into insight, addressing three key areas in customer experience management: resolving customer contacts to create real value, analyzing transactions that don’t add value, and continually improving service effectiveness and efficiency.
Wingss Management Consultancy provides staffing and recruitment solutions. It offers services in industries such as hospitality, construction and engineering, banking, insurance, and marketing and sales. The company aims to achieve client satisfaction through quality, efficiency, cost-effectiveness and support. It has a database of candidate profiles and works to place the right professionals in the right jobs. Wingss believes in doing its best for clients and developing customizable staffing solutions.
The document discusses EarlyBridge, a company that advises organizations on improving customer experiences across channels to boost business performance. It provides strategic long-term consultancy as well as short-term, practical solutions. EarlyBridge uses methods like customer journey mapping, experience-based training, and various "scans" to analyze customer interactions, identify areas for improvement, and develop action plans to strengthen performance and increase customer satisfaction. The goal is to help organizations better serve customers by optimizing processes from the customer's perspective.
How To Precisely Define A Lead Before Marketing Beginstotalperception10k
The document discusses the importance of precisely defining sales leads through alignment between marketing and sales. It provides tips for developing a universal lead definition, such as determining an ideal customer profile and grading leads. A precise lead definition ensures marketing provides qualified, sales-ready leads and allows for more accurate ROI metrics.
Uni-Solutions provides lead generation and marketing services. Their business model involves cold calling target accounts to identify decision makers, scheduling meetings with prospects, and ensuring leads are genuinely interested before passing them to clients. They aim to engage in meaningful conversations with high-level executives and provide intensive training to staff so they can effectively represent clients. Uni-Solutions uses a proven methodology tailored to client needs involving strategy, data, profiling, and lead/appointment generation. They can support various industries including IT, telecommunications, manufacturing, education and more.
The document discusses how The Conroy Group helps clients make the most of their information assets. It summarizes that [1] customers are sharing more information than ever but companies often don't track important metrics or customer journeys, [2] The Conroy Group provides strategic consultancy, data mining capabilities, and help implementing data intelligence into operations to realize financial benefits for clients, and [3] their approach provides rapid insights, short investment cycles, and hands-on governance to design data solutions that improve sales, marketing, operations and management information.
Ebg Qualifications Info And Case Studies 7 12 12valpeck
East Bay Group is a marketing and CRM consulting firm with over 20 years of experience. They focus on developing marketing and CRM strategies and ensuring execution through tactical implementation. Their approach involves assessing clients' organizations, creating customer journey maps, developing initiatives to close gaps, and generating requirements and managing bid processes for marketing technology solutions. They help clients improve processes, leverage data insights, and drive growth through optimized marketing and customer relationship programs.
Vertex | Customer Managerment Outsourcing | OverviewVertex Group
Enhancing business value, improving the customer experience
Your success relies on your customers, which is why we use our expertise, experience, and proven methods to improve your organization’s effectiveness. Whatever the economic climate, we manage the ongoing evolution of your customers’ experience, making your relationships successful and long-term.
Vertex helps you turn your customer interactions into insight, addressing three key areas in customer experience management: resolving customer contacts to create real value, analyzing transactions that don’t add value, and continually improving service effectiveness and efficiency.
Wingss Management Consultancy provides staffing and recruitment solutions. It offers services in industries such as hospitality, construction and engineering, banking, insurance, and marketing and sales. The company aims to achieve client satisfaction through quality, efficiency, cost-effectiveness and support. It has a database of candidate profiles and works to place the right professionals in the right jobs. Wingss believes in doing its best for clients and developing customizable staffing solutions.
The document discusses EarlyBridge, a company that advises organizations on improving customer experiences across channels to boost business performance. It provides strategic long-term consultancy as well as short-term, practical solutions. EarlyBridge uses methods like customer journey mapping, experience-based training, and various "scans" to analyze customer interactions, identify areas for improvement, and develop action plans to strengthen performance and increase customer satisfaction. The goal is to help organizations better serve customers by optimizing processes from the customer's perspective.
How To Precisely Define A Lead Before Marketing Beginstotalperception10k
The document discusses the importance of precisely defining sales leads through alignment between marketing and sales. It provides tips for developing a universal lead definition, such as determining an ideal customer profile and grading leads. A precise lead definition ensures marketing provides qualified, sales-ready leads and allows for more accurate ROI metrics.
Customer Lifecycle Marketing is a software solution with tools to manage data, audiences, technology, and brands. It creates a single view of prospects and customers to understand how they engage with a brand over time. The solution includes marketing automation, scoring and nurturing, campaign management, and analytics. It aims to increase sales opportunities through targeted messaging to different customer stages from suspect to active customer. By understanding customer profiles and engagement, organizations can implement automated nurturing campaigns at each stage to increase sales and retain customers.
The document discusses EarlyBridge, a company that advises and implements strategies to improve customer contact and experience across all channels. They apply methods that deliver both short-term improvements and long-term strategic consultancy. Their services include customer journey mapping, experience-based training, sales and service performance scans, and a customer experience scan to analyze customer interactions and identify areas for improvement. EarlyBridge aims to help organizations optimize processes from the customer's perspective and align their operations with marketing strategies and brand values.
The document provides guidance on creating and maintaining effective business partnerships in the information technology industry, outlining strategies for establishing relationships with key decision makers, leveraging sales teams, developing engagement plans, and tracking partnerships using a relationship management system to identify problems and generate revenue leads. It also includes examples of IBM's approach to sales, marketing, communications, and channel enablement to support partnerships. The goal is to help technology providers identify partners' capabilities and competitively pursue major procurements.
The document discusses a value proposition for successful customer relationship management (CRM). It summarizes that the company's primary purpose is to increase business performance across the customer lifecycle using proven tools and processes. The company offers access to CRM intellectual property and experienced consultants. It asserts that the typical CRM approach focuses too much on capabilities and not enough on financial impact, while the company's approach emphasizes sources of value and realizing financial returns through CRM.
The TAS Group is a software company that combines intelligent software automation and deep sales methodology expertise to deliver the Dealmaker solution. Dealmaker is an automated, intelligent predictive sales performance solution that helps customers accelerate sales performance through increased revenue, market share, forecast accuracy, and pipeline visibility. It standardizes, streamlines, and supports the sales process through configurable tools for opportunity management, sales process management, account management, virtual learning, and collaboration. The TAS Group aims to deliver sustainable long-term value to customers by helping them sell smarter and manage better on demand.
This document discusses strategies for managing marketing campaigns and sales leads at a company called Charleston Gas Light. It provides guidelines for setting up marketing campaigns with defined targets, costs, and metrics. It also describes processes for capturing leads from various sources, qualifying them, routing them to sales reps, and tracking their progress through the sales pipeline. Key performance metrics like conversion rates and cost per lead are discussed. The overall aim is to establish standards and visibility for marketing and sales activities and results.
New Business Strategies helps companies increase revenue through strategic consulting. They use a proprietary methodology called the Seller's Compass to understand buyer journeys and align marketing and sales. A case study showed how using this approach helped Good Technology double annual revenue by improving customer engagement, new product adoption, and strategic planning. Attendees were encouraged to start a pilot project focusing on buyer expectations to test and refine the Seller's Compass approach.
Webinar presentation the discussed how to leverage the "Buyers Journey" to overcome obstacles, gain insight and better predict outcomes and customer actions. Learn how to plan with foresight by maximizing customer insight and communicate the value of social captivation
Predicting Customer Behavior - An Introduction to iSkyiSky
iSky helps companies and brand owners predict customer behavior.
Our industry experts and research specialists design fully-integrated customer engagement programs to capture the motives behind customer behavior, and analyze the financial implications of this behavior on brand health and enterprise profitability. Our solutions are designed to support customer acquisition and retention initiatives and impact brand strategy.
The document discusses how companies can adapt to changing consumer behaviors and new technologies. It recommends using a framework called the Sellers' Compass to enable engagement with buyers, establish relationships, and deliver value. The framework involves understanding buyers, aligning marketing and sales, measuring success, and training employees. Implementing this approach can accelerate sales and reduce costs.
Beyond Project and Portfolio Management, Identifying other high value perform...Dave Healey
Microsoft’s rich technology platform makes it the perfect toolset for organizing, integrating and automating business processes and systems to drive improved organizational performance. Yet it remains poorly understood and significantly underutilized as an enabler of business strategy, value creation and ongoing process improvement.
Through a number of real-world case studies this session will demonstrate a consistent, comprehensive and repeatable approach to improving the performance of your clients organizations with the Microsoft stack, helping you
- Discover more opportunity in existing accounts,
- Improve utilization of resources, and
- Strengthen your trusted partner relationship.
The document discusses how to turn clients into advocates by getting more and better referrals. It outlines key learning objectives around differentiating marketing from sales, identifying the right clients, articulating value, and turning more clients into advocates who provide referrals. The workshop then covers topics like developing a client profile, crafting an effective value proposition, using attraction marketing, exceeding client expectations, and implementing a Client Advocacy Process to tap into clients' circles of influence and become a stronger advocate.
Presented during the High Performance Marketing Conference 2012, organized by Accenture on February 9th 2012. This presentation discusses Accenture’s distributed consulting model
The dawn of the demand centre - John Neeson, Managing Director and Co-Founder...Demand Generation Summit
John Neeson, Co-founder of Sirius Decisions, together with a panel of senior technology marketers explores the development of the demand centre. He looks at how organisations need to adapt; what should be centralised and what left to local markets; and what technologies and processes are needed to make it all work.
This document outlines steps for aligning marketing and sales. It discusses defining alignment, the three stages of alignment from ambiguous to collaborative to aligned. It then provides seven steps to achieve alignment, including determining a company's current stage, securing executive support, establishing a common vocabulary, defining processes and goals, and tying compensation to revenue. The document concludes with two case studies showing how companies improved alignment between their marketing and sales teams.
DSquare Solutions provides analytical solutions to help customers make better decisions. It offers:
1) A full lifecycle of support for analytical decision making, including framing needs, managing data/models, generating insights, and monitoring decisions.
2) A structured information framework to cleanse, store, and analyze data to produce relevant insights through metrics, dashboards, and alerts.
3) Modeling and optimization capabilities including predictive models and optimization solutions to address challenges like resource allocation, customer attrition, and marketing optimization.
4) Engagement models ranging from consultative to fully embedded expertise via subscription or pay-per-use based on customer needs. Case studies demonstrate solutions for hotel revenue management and consumer
GreenHouse is an outsourced sales and marketing services provider that delivers additional resources and programs to complement companies' growth strategies. These resources provide supplementary skills or are part of structured campaigns using experience and best practices. GreenHouse offers field sales, lead generation, channel development, and online marketing programs delivered by consultants with sales, marketing, and channel expertise. GreenHouse takes a customer-driven approach, understanding requirements to configure personalized solutions focused on customers' needs and long-term success.
The document outlines the creation and development of Citrix's Global Demand Center. It describes how the center was established to centralize and standardize demand generation processes worldwide to improve efficiency and scale. It details how the author assessed existing models and built business cases to obtain buy-in. A hybrid staffing model was selected where some employees are Citrix staff and others are contracted. The center leverages technology and tools to manage campaign lifecycles from planning to reporting. The key takeaways are deciding on a governance model, developing business cases, treating it as an internal business, establishing a services catalog, and selecting an appropriate staffing model.
Quantix Marketing Consulting Romania Corporate OverviewCosmin Nae
This document summarizes Quantix Marketing Consulting, a young company that provides market research and strategic consulting services. It outlines their team of experienced professionals, flexible boutique structure, and partnership business model. Quantix works closely with clients to understand their issues, design appropriate research, ensure valid results, and provide actionable insights. Their goal is to go beyond typical reports and offer bundled research, consulting, and strategic services to help organizations make better decisions with their marketing budgets.
The document discusses how The Conroy Group helps clients harness information and customer data to gain competitive advantages. It summarizes that The Conroy Group [1] provides strategic consultancy, data mining capabilities, and hands-on help to implement data intelligence into operations, [2] works across information management from strategy to implementation, and [3] combines company data with external sources to help clients understand trends.
Demand Creation Services Inc. is a business and marketing development specialist focused on the technology sector, utilizing traditional and digital medias.
Demand Creation Services is a marketing firm that specializes in business-to-business demand generation for the technology industry. They offer a variety of demand generation services including telemarketing, digital marketing, databases, and marketing consulting. Their professional staff can assist with developing marketing strategies, managing projects, and delivering a range of demand generation services to help clients generate leads, book appointments, recruit for events, and more.
Customer Lifecycle Marketing is a software solution with tools to manage data, audiences, technology, and brands. It creates a single view of prospects and customers to understand how they engage with a brand over time. The solution includes marketing automation, scoring and nurturing, campaign management, and analytics. It aims to increase sales opportunities through targeted messaging to different customer stages from suspect to active customer. By understanding customer profiles and engagement, organizations can implement automated nurturing campaigns at each stage to increase sales and retain customers.
The document discusses EarlyBridge, a company that advises and implements strategies to improve customer contact and experience across all channels. They apply methods that deliver both short-term improvements and long-term strategic consultancy. Their services include customer journey mapping, experience-based training, sales and service performance scans, and a customer experience scan to analyze customer interactions and identify areas for improvement. EarlyBridge aims to help organizations optimize processes from the customer's perspective and align their operations with marketing strategies and brand values.
The document provides guidance on creating and maintaining effective business partnerships in the information technology industry, outlining strategies for establishing relationships with key decision makers, leveraging sales teams, developing engagement plans, and tracking partnerships using a relationship management system to identify problems and generate revenue leads. It also includes examples of IBM's approach to sales, marketing, communications, and channel enablement to support partnerships. The goal is to help technology providers identify partners' capabilities and competitively pursue major procurements.
The document discusses a value proposition for successful customer relationship management (CRM). It summarizes that the company's primary purpose is to increase business performance across the customer lifecycle using proven tools and processes. The company offers access to CRM intellectual property and experienced consultants. It asserts that the typical CRM approach focuses too much on capabilities and not enough on financial impact, while the company's approach emphasizes sources of value and realizing financial returns through CRM.
The TAS Group is a software company that combines intelligent software automation and deep sales methodology expertise to deliver the Dealmaker solution. Dealmaker is an automated, intelligent predictive sales performance solution that helps customers accelerate sales performance through increased revenue, market share, forecast accuracy, and pipeline visibility. It standardizes, streamlines, and supports the sales process through configurable tools for opportunity management, sales process management, account management, virtual learning, and collaboration. The TAS Group aims to deliver sustainable long-term value to customers by helping them sell smarter and manage better on demand.
This document discusses strategies for managing marketing campaigns and sales leads at a company called Charleston Gas Light. It provides guidelines for setting up marketing campaigns with defined targets, costs, and metrics. It also describes processes for capturing leads from various sources, qualifying them, routing them to sales reps, and tracking their progress through the sales pipeline. Key performance metrics like conversion rates and cost per lead are discussed. The overall aim is to establish standards and visibility for marketing and sales activities and results.
New Business Strategies helps companies increase revenue through strategic consulting. They use a proprietary methodology called the Seller's Compass to understand buyer journeys and align marketing and sales. A case study showed how using this approach helped Good Technology double annual revenue by improving customer engagement, new product adoption, and strategic planning. Attendees were encouraged to start a pilot project focusing on buyer expectations to test and refine the Seller's Compass approach.
Webinar presentation the discussed how to leverage the "Buyers Journey" to overcome obstacles, gain insight and better predict outcomes and customer actions. Learn how to plan with foresight by maximizing customer insight and communicate the value of social captivation
Predicting Customer Behavior - An Introduction to iSkyiSky
iSky helps companies and brand owners predict customer behavior.
Our industry experts and research specialists design fully-integrated customer engagement programs to capture the motives behind customer behavior, and analyze the financial implications of this behavior on brand health and enterprise profitability. Our solutions are designed to support customer acquisition and retention initiatives and impact brand strategy.
The document discusses how companies can adapt to changing consumer behaviors and new technologies. It recommends using a framework called the Sellers' Compass to enable engagement with buyers, establish relationships, and deliver value. The framework involves understanding buyers, aligning marketing and sales, measuring success, and training employees. Implementing this approach can accelerate sales and reduce costs.
Beyond Project and Portfolio Management, Identifying other high value perform...Dave Healey
Microsoft’s rich technology platform makes it the perfect toolset for organizing, integrating and automating business processes and systems to drive improved organizational performance. Yet it remains poorly understood and significantly underutilized as an enabler of business strategy, value creation and ongoing process improvement.
Through a number of real-world case studies this session will demonstrate a consistent, comprehensive and repeatable approach to improving the performance of your clients organizations with the Microsoft stack, helping you
- Discover more opportunity in existing accounts,
- Improve utilization of resources, and
- Strengthen your trusted partner relationship.
The document discusses how to turn clients into advocates by getting more and better referrals. It outlines key learning objectives around differentiating marketing from sales, identifying the right clients, articulating value, and turning more clients into advocates who provide referrals. The workshop then covers topics like developing a client profile, crafting an effective value proposition, using attraction marketing, exceeding client expectations, and implementing a Client Advocacy Process to tap into clients' circles of influence and become a stronger advocate.
Presented during the High Performance Marketing Conference 2012, organized by Accenture on February 9th 2012. This presentation discusses Accenture’s distributed consulting model
The dawn of the demand centre - John Neeson, Managing Director and Co-Founder...Demand Generation Summit
John Neeson, Co-founder of Sirius Decisions, together with a panel of senior technology marketers explores the development of the demand centre. He looks at how organisations need to adapt; what should be centralised and what left to local markets; and what technologies and processes are needed to make it all work.
This document outlines steps for aligning marketing and sales. It discusses defining alignment, the three stages of alignment from ambiguous to collaborative to aligned. It then provides seven steps to achieve alignment, including determining a company's current stage, securing executive support, establishing a common vocabulary, defining processes and goals, and tying compensation to revenue. The document concludes with two case studies showing how companies improved alignment between their marketing and sales teams.
DSquare Solutions provides analytical solutions to help customers make better decisions. It offers:
1) A full lifecycle of support for analytical decision making, including framing needs, managing data/models, generating insights, and monitoring decisions.
2) A structured information framework to cleanse, store, and analyze data to produce relevant insights through metrics, dashboards, and alerts.
3) Modeling and optimization capabilities including predictive models and optimization solutions to address challenges like resource allocation, customer attrition, and marketing optimization.
4) Engagement models ranging from consultative to fully embedded expertise via subscription or pay-per-use based on customer needs. Case studies demonstrate solutions for hotel revenue management and consumer
GreenHouse is an outsourced sales and marketing services provider that delivers additional resources and programs to complement companies' growth strategies. These resources provide supplementary skills or are part of structured campaigns using experience and best practices. GreenHouse offers field sales, lead generation, channel development, and online marketing programs delivered by consultants with sales, marketing, and channel expertise. GreenHouse takes a customer-driven approach, understanding requirements to configure personalized solutions focused on customers' needs and long-term success.
The document outlines the creation and development of Citrix's Global Demand Center. It describes how the center was established to centralize and standardize demand generation processes worldwide to improve efficiency and scale. It details how the author assessed existing models and built business cases to obtain buy-in. A hybrid staffing model was selected where some employees are Citrix staff and others are contracted. The center leverages technology and tools to manage campaign lifecycles from planning to reporting. The key takeaways are deciding on a governance model, developing business cases, treating it as an internal business, establishing a services catalog, and selecting an appropriate staffing model.
Quantix Marketing Consulting Romania Corporate OverviewCosmin Nae
This document summarizes Quantix Marketing Consulting, a young company that provides market research and strategic consulting services. It outlines their team of experienced professionals, flexible boutique structure, and partnership business model. Quantix works closely with clients to understand their issues, design appropriate research, ensure valid results, and provide actionable insights. Their goal is to go beyond typical reports and offer bundled research, consulting, and strategic services to help organizations make better decisions with their marketing budgets.
The document discusses how The Conroy Group helps clients harness information and customer data to gain competitive advantages. It summarizes that The Conroy Group [1] provides strategic consultancy, data mining capabilities, and hands-on help to implement data intelligence into operations, [2] works across information management from strategy to implementation, and [3] combines company data with external sources to help clients understand trends.
Demand Creation Services Inc. is a business and marketing development specialist focused on the technology sector, utilizing traditional and digital medias.
Demand Creation Services is a marketing firm that specializes in business-to-business demand generation for the technology industry. They offer a variety of demand generation services including telemarketing, digital marketing, databases, and marketing consulting. Their professional staff can assist with developing marketing strategies, managing projects, and delivering a range of demand generation services to help clients generate leads, book appointments, recruit for events, and more.
Virtual Causeway General Overview Jan2010townhillrhino
Virtual Causeway is a sales and marketing services firm focused on technology companies in North America, customer relationship management, and demand generation. It provides marketing services, business development services, and market research services to help technology companies bridge the gap between targets and customers.
Digital Marketing Case Study + Consortium DetailsBest Practices
Sample slides from our latest research on Mastering Digital Marketing Structure and Strategy and how it helped the commissioning client transform their multi-channel marketing function.
How to Register? Other Questions? Give us a call or simply fill in the "Get in touch" form and we will be in touch to discuss further.
In Sight Multichannel Performance Management Platform 2013Gseed161
360'CRM is a CRM consulting firm that provides call center solutions and customer experience optimization. It offers advisory services, CRM applications, IP telephony products, and digital recording services. 360'CRM's InSight platform enables performance management across marketing, sales, and service channels through analytics, collaboration tools, and sales/service performance managers. The platform sources data from different systems to provide aggregated and transaction-level performance visibility.
This document summarizes the services of Wingspan Performance Advisors to help businesses overcome market challenges and improve performance. Wingspan provides strategy development, marketing services, distribution management, training and development, organizational assessments, and talent acquisition. Their approach involves market analysis, testing hypotheses, developing plans, preparing organizations for change, and executing strategies. Past successes include generating over $150 million in new revenue, enrolling over 120 new dealer locations, and implementing Lean Six Sigma to save $500,000 annually. Wingspan is committed to delivering measurable value, understanding challenges, minimizing risks, and helping clients identify improvement areas.
Lyft provides services and consulting to assess and improve organizational sales effectiveness. Their approach focuses on identifying an organization's current capabilities and potential, developing a vision for success, and implementing changes to talent, processes, and tools to significantly enhance sales results. Lyft's solutions target improving sales force and client-facing personnel through recruitment, assessment, training, coaching, and performance management. The goal is to transform organizations by driving more of the sales team to achieve "trusted advisor" status with clients, resulting in higher win rates, margins, loyalty, and financial impact that is at least 10 times the investment in Lyft's services.
Telestrategies E-Source Solutions is an Indian outsourcing company that provides call center and business outsourcing services internationally. They operate a customer contact center in Noida, India with 48 workstations and offices in the US, Australia, and UK. Their services include skilled customer support representatives, improved market coverage, rapid campaign launches, and enhanced reporting capabilities. The company aims to deliver high quality customer service and believes service is more important than customer acquisition.
As a company leader, you are responsible for the strategic direction and tactical execution of your business. Knowing your customers, both the “squeaky wheels” and the “silent majority”, is key. You need facts.
Your customers will love you - your competition will hate us.
The document discusses managing the customer experience through conducting a customer experience audit, implementing a process excellence plan, and deploying actionable customer metrics. It recommends conducting a customer experience audit to gather facts about customers and their needs. It also recommends a process excellence plan to increase speed and quality through standardization and simplification. Finally, it recommends deploying metrics to monitor customer-impacting issues and key touchpoints with customers. The overall goal is to transform customer disappointment into customer delight through a focus on understanding and addressing customer needs.
Beatinfo is a Business Acceleration Company offering efficient and measurable outsourcing solutions in the domains of Inside Sales, Digital Marketing, On-demand Infrastructure solutions covering ODC and Staff augmentation and Finance and Accounting outsourcing for enterprises globally.
Beatinfo is more than just Business Process outsourcing. We provide you the expertise and skills to take your business off the ground to the higher stages of maturity. It doesn’t matter whether you are just starting your business, or you have been in operations for a long time. We promise to make your business and sales process consistent and revenue generating, ensuring a higher return-on-investment.
Presented during the High Performance Marketing Conference 2013, organized by Accenture on January 24th 2013. This presentation was given by Wim van Gils of Philips.
B2B Marketing and Lead Generation for Technology Vendors - by MarketXpanderMarketXpander Services
MarketXpander provides B2B marketing and lead generation services focused on technology vendors. Their services include creating and executing marketing plans to generate qualified leads, nurturing leads through content development and email marketing, recruiting channel partners, and providing inside sales support. MarketXpander's engagement process involves discovering client needs, establishing a marketing strategy and detailed execution plan, and then executing campaigns while continuously measuring and improving results. They combine strategy, sales talent, defined processes, and technology like CRM and marketing automation to deliver sales outcomes for clients.
This document discusses the services offered by TriSynergy, an independent consulting firm that specializes in contact centers and customer relationship management. TriSynergy helps clients consolidate resources, improve technology and processes, enhance customer relationships and agent performance. Some past client results include saving $2 million in licensing costs, reducing abandon rates from 12% to 2%, and increasing customer satisfaction from the low 70s to mid 90s. The document promotes TriSynergy's expertise in assisting clients across various business areas and services such as contact center assessments, process improvement, strategy/planning, technology management and agent performance optimization.
Business Development Solution Marketing - Technology Sales LeadsTony Lo
n today's highly competitive IT market, product differentiation is getting increasingly more difficult to achieve, and often isn't enough to engage your prospects interest or close deals. Focusing on their problems, concerns, and business drivers will lead to a richer, more compelling value proposition for your portfolio of products and services. It's all about driving value.
This document provides an overview of PlatinumOne, a sales solutions company. It discusses their edge in creating sales solutions to help clients sell better and sell more. They have a professional management team with experience in large corporations. Their services include lead generation, conversion, retention, and upselling across various industries. They take a hands-on approach and focus on delivering ROI for clients. Their technology includes cloud dialers, CRM, and other tools. Case studies demonstrate success in complaint handling and generating leads for various industries. The team is experienced in execution and sales across multiple Fortune 500 companies.
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The Key Summaries of Forum Gas 2024.pptxSampe Purba
The Gas Forum 2024 organized by SKKMIGAS, get latest insights From Government, Gas Producers, Infrastructures and Transportation Operator, Buyers, End Users and Gas Analyst
Adani Group Requests For Additional Land For Its Dharavi Redevelopment Projec...Adani case
It will bring about growth and development not only in Maharashtra but also in our country as a whole, which will experience prosperity. The project will also give the Adani Group an opportunity to rise above the controversies that have been ongoing since the Adani CBI Investigation.
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NewBase 20 June 2024 Energy News issue - 1731 by Khaled Al Awadi_compressed.pdfKhaled Al Awadi
Greetings,
Hawk Energy is pleased to present you with the latest energy news
NewBase 20 June 2024 Energy News issue - 1731 by Khaled Al Awadi
Regards.
Founder & S.Editor - NewBase Energy
Khaled M Al Awadi, Energy Consultant
MS & BS Mechanical Engineering (HON), USAGreetings,
Hawk Energy is pleased to present you with the latest energy news
NewBase 20 June 2024 Energy News issue - 1731 by Khaled Al Awadi
Regards.
Founder & S.Editor - NewBase Energy
Khaled M Al Awadi, Energy Consultant
MS & BS Mechanical Engineering (HON), USAGreetings,
Hawk Energy is pleased to present you with the latest energy news
NewBase 20 June 2024 Energy News issue - 1731 by Khaled Al Awadi
Regards.
Founder & S.Editor - NewBase Energy
Khaled M Al Awadi, Energy Consultant
MS & BS Mechanical Engineering (HON), USAGreetings,
Hawk Energy is pleased to present you with the latest energy news
NewBase 20 June 2024 Energy News issue - 1731 by Khaled Al Awadi
Regards.
Founder & S.Editor - NewBase Energy
Khaled M Al Awadi, Energy Consultant
MS & BS Mechanical Engineering (HON), USAGreetings,
Hawk Energy is pleased to present you with the latest energy news
NewBase 20 June 2024 Energy News issue - 1731 by Khaled Al Awadi
Regards.
Founder & S.Editor - NewBase Energy
Khaled M Al Awadi, Energy Consultant
MS & BS Mechanical Engineering (HON), USAGreetings,
Hawk Energy is pleased to present you with the latest energy news
NewBase 20 June 2024 Energy News issue - 1731 by Khaled Al Awadi
Regards.
Founder & S.Editor - NewBase Energy
Khaled M Al Awadi, Energy Consultant
MS & BS Mechanical Engineering (HON), USA
How Communicators Can Help Manage Election Disinformation in the WorkplaceMariumAbdulhussein
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1. Introduction
Our vision to deliver transformational business and operational advantages to global organizations and
marketing teams through a combination of strategic advisory, shared services delivery and business-results
focused outsourcing.
Lifepals Global help develop your business - whether you want to attract new prospects, increase sales,
communicate more effectively with existing clients or develop a professional brand identity we can help you
to improve your profits.
Lifepals Global metrics driven approach to marketing, scalable processes and global best practices centers
help you to accelerate time to market, marketing communications, demand generation and sales, social media
marketing and marketing program management and shared services, reduce marketing costs or make you
more predictable and variable.
Lifepals Global turn key outsourcing services are designed to meet the fast changing needs of new-age
businesses and range from one-off marketing projects to end-to-end management of Business, sales and
marketing programs and provisioning of outsourced business solutions like back office document,
technology solutions, go-to-market for new products and services, new markets entry and management of
new or existing business and revenue channels etc.
2. Share risk Accelerate
Improve company Obtain world-class Make capital
re-engineering
focus capabilities available
benefits
Deal with
Obtain a cash Control operating Obtain resources not
management or
infusion costs available internally
control problems
Have high quality,
senior level, Have meaningful
Free up corporate
professional control over the costs
resources
marketing expertise of marketing
at your fingertips
Your Turn Key Outsourcing Partner
3. One Stop Outsourcing Partner
Sales Process
Outsourcing Sales
Marketing
Process Marketing
Outsourcing
Business Process
Outsourcing Business
Technology
Outsourcing Technology
Your Turn Key Outsourcing Partner
4. Market Research
Data Analytics
Presales and
Business
Intelligence
Inbound Sales
Outbound Sales
Lead Management
Your Turn Key Outsourcing Partner
5. Our main principle is that the quality of online panels should meet the highest industry standards to
ensure the credibility of the data that we collect. Panel quality and panelists’ engagement are two key
drivers of our success. We have developed our own quality standards for recruiting panelists, verifying
their personal data, checking data consistency, stimulating respondents and maintaining the panels in
perfect shape.
Recruiting Panel Engaging
members Respondents
Personal Data Panel
verification Management
and Maintenance
Safety of
Validity Check Personal
Information
Your Turn Key Outsourcing Partner
6. Insight you can do business with Understanding your customers and the ways
they behave is crucial to the success of your organization.
Exploratory and Insight
• Lifepals Global analytics help clients extract Analysis
maximum insight and value from their data.
Segmentation and
Profiling
• We're bright and knowledgeable about analyzing
Our Expertise
data of course. But we're also commercially astute
and we know how to make our findings clear, Data Modeling
meaningful and actionable.
• We apply classic and proprietary analytical Predictive Modeling
techniques to customer data with clear business
goals in mind. And deliver you findings that are
both understandable and actionable. Data Planning
• Our intelligent analysis and interpretation of Reporting and Key
customer and prospect data will enable you to Performance Indicators
positively impact customer behavior. Improving
financial returns, customer perceptions and
standout against the competition. Analytics for the Future
Your Turn Key Outsourcing Partner
7. Target List Building
• Lifepals Global target list building service helps you accelerate your B2B
prospecting efforts by building multiple lead lists based on various business
attributes like type of industry, location & company size.
Company Profiling
• We prepare in-depth company profiles various business attributes business
description, financial information, industry, competition, locations & company
structure.
Contact Discovery
• Our highly experienced research professionals would identify decision makers,
find their job titles, phone numbers, email addresses by using a variety of
research tools available on the web or directly call your target companies to find
contact information and provide your sales team with a comprehensive contact
list of decision makers that will help accelerate your sales cycle and identify the
reporting structure (organizational structures
Your Turn Key Outsourcing Partner
8. • Inbound enquiries received by phone, web chat, contact us forms & email helps increase sales pipeline
as inbound prospects already have a business need for your product/service and have expressed direct
interest in doing business with you.
• Lifepals Global comprehensive Inbound Sales Solutions are designed to help improve the productivity
of your sales team by pre-qualifying all inbound enquiries and passing only well qualified leads to your
inside sales and field sales teams
• Our solutions help you answer inbound calls, respond to sales enquiries received by email, follow up
with prospects who have filled your sales form, handle live chat enquiries over the web and qualify
prospects for your sales team
• Inbound Telemarketing • Live Answering Service
• Bilingual Answering Service • Order Taking
• 800 (Toll Free) Number • Customer Service
• Up-selling / Cross-selling • Messaging Services
• Seminar Registration • Internet Sales Order Entry
• Inquiry Service • Catalog Order Taking
• Custom-Tailored Telemarketing • Voice Mail Answering Service
• Direct Response For National & Cable • Call Patching
Direct Response For Web Site • Order Fulfillment
• Direct Response For Print Ads & All • Television Commercials
Other Media • Troubleshooting For P & S
Your Turn Key Outsourcing Partner
9. Many companies have realized that outsourcing their B2B sales appointment setting and lead qualification services helps them
reduce costs and increase sales productivity.
Lifepals Global outbound sales solutions are aimed at assisting your sales team penetrate strategic accounts by identifying business
pains, decision makers, budget, timeframe and scheduling sales appointments with qualified prospects
Our solutions help you cold call into target accounts and follow up on leads generated from various online marketing & field
marketing events resulting in improved ROI on your marketing investments.
Execute a marketing campaign promoting clients services to its target market as defined by clients.
• Call on Target Call List to be researched and provided by Lifepals Global
• Perform outbound calls on behalf of Client to the target Business Market as defined by Client. Our agent to
work 8 hours a day, 5 days a week.
• Use Call Script provided by either Lifepals Global /Clients AND approved by both parties prior to the start
of the campaign.
• As discovered, qualify Prospects as appointments / leads based on criteria defined by Client.
• Collect Information as defined by Client, when possible for each Qualified Prospect.
• Schedule appointments between Qualified Prospects and client’s sales representatives. Scheduled
appointments are exclusive to Client’s sales representatives only
Success Call Criteria
• Prospect must belong to the target industry specified by client.
• Prospect is willing to meet with the client sales representative to discuss the product / services being offered.
• Appointments must be done with the decision makers.
• Other qualifications to be defined by Client.
Your Turn Key Outsourcing Partner
10. Your ability to manage leads effectively is key to your sales success. If a company lacks a good lead management
process, it might lose out on potential customers. Prospects might lose interest and go elsewhere if leads are not
followed up in a timely manner.
Lifepals Global comprehensive lead management solutions like Lead Nurturing, Lead Scoring and Email campaign
management are aimed at helping you successfully track & develop leads till they are sales-ready and improve
conversion rates. Our advanced reporting and analytics tools help your track & measure results at every stage of the
sales process.
• We offers sophisticated lead-nurturing
Lead Scoring • We can help you run highly effective Email
solutions that help you track & develop campaigns that generate new sales leads,
leads till they are sales-ready. We do this by educate your audience on your
periodically sending personalized & products/services and enhance your brand
• Our lead scoring solutions help you improve image. Our reporting and analytics tools
relevant content about your offerings which lead to opportunity conversion ratios by scoring
would help your prospects make help you track open rates, click- throughs,
leads based on predefined attributes like bounces and measure the effectiveness of
purchasing decisions faster, build credibility company size, job titles or by prospect activities
and trust, improve revenue and most all the campaigns with exhaustive metrics
like number of whitepaper downloads & email like lead to opportunity conversion ratios,
importantly build strong brand loyalty. clicks. Leads with highest score are qualified and opportunity to new business conversion
passed onto your sales team, while leads with ratios & response rates.
low scores are nurtured till they are sales ready.
Lead Email
Nurturing Campaign
Your Turn Key Outsourcing Partner
11. Technical
writing
Event Business
Management writing
Traditional
Marketing
Public Content
Relation Writing
Your Turn Key Outsourcing Partner
12. Documentation is an integral part of your product, but first somebody has to write it. Lifepals Global is expert at
writing and translating clear, effective instructions into the languages of your customers.
Our professionals provide high quality writing and illustration services for consumer products, software programs,
manufacturing processes, or website localization.
We can create and deliver documentation in print, html, or PDf for the audience you want to contact: consumers,
mechanics, software users, and others. Lifepals Global is dedicated to meeting all of your communications needs.
Call us today for a free quote.
Technical Writing Business Writing Content Writing
User Documentation Newsletters Reports
Power point presentations
Technical Documentation Web Content
Press releases
API Documentation
Marketing brochures
Online Help Copywriting Indexing Services
Training Materials Technical writing
Web copy
Technical Illustration
Blogging Abstraction Services
Process Documentation Resumes and Job applications
Your Turn Key Outsourcing Partner
13. • Monitor and evaluate relevant online media conversations
Monitor
• Engage with key influencers in the blogosphere
Engage
• Develop corporate blogs, social network sites and
Develop multimedia tools
• Plan the design of and develop content for corporate
Plan websites
• Optimize communications for effective distribution in the
Optimize digital space
Your Turn Key Outsourcing Partner
14. Complete solution to increase event attendance and decrease event cost. By
simplifying the event planning, marketing, manage and Measure.
Event Planning
Study intricacies of the client Identify the target audience Event attendees list Create customize template
Event Marketing
Send invitations pre show Personalize communication Different emails to targeted Modify subject lines and
Customize email templates
and post show with fields groups content to analyse
Managing Event
Providing Tell-a-friend functionality encourages
Track email open rates and response rates reminders and confirmations invitees to forward the invitation along to
colleagues
Measure the event
Analyse metrics across all events with cross-event Track the success of We Pack email campaigns
Sort and filter to customize reports in real time
reports through real-time reporting
Your Turn Key Outsourcing Partner
15. Search engine
optimization
Webinar Pay per Click
Internet Internet
Email
advertising
campaign Marketing management
Blog and
Website
Social media
design
marketing
Website
maintenance
Your Turn Key Outsourcing Partner
16. Your website is the gateway to your business in the modern day
global village. Websites have garnered more prominence over
the last few years. High visibility on the search engines is
regarded as a sign of dependability.
Lifepals Global offer SEO services, a process of making your
prospects easily find your website on search engines.
We will help optimize your website in the best possible manner
to generate leads through:
• SEO Consultancy that gives you a free website analysis
using web analytics and competitor analysis
• Search Engine Optimization (SEO) that pulls pre-qualified
• Keyword Ranking.
• Website Traffic. visitors to your website from the search engines
• Increase in "Share of Traffic" per keyword. • Search Engine Submission (SES) that enrolls your website
• Increased Revenue/keyword. to popular search engines and online directories
• Lower dependence on Paid Search. • Search Engine Compliancy (SEC) that ensures that your
• Lowering the cost per acquisition. website is compliant with the policies of search engines
• Search Engine Ranking (SER) that strives to get higher
visibility to your website
Your Turn Key Outsourcing Partner
17. Step 1: Discuss business objectives.
Step 2: Conduct initial keyword analysis.
Step 3: Identify the keyword/landing page combinations.
Step 4: Interim Client Approval for Keyword/Landing Pages.
Step 5: Baseline Ranking & Traffic reports.
Step 6: On-site & Off-site optimization.
Step 7: Detailed Recommendation documents.
Step 8: Implementation.
Step 9: Monitoring and Optimizing: We provide monthly reporting and optimization
recommendations. The reporting is compared to the baseline (or previous month’s
results) to identify trends and help guide additional adjustments.
Your Turn Key Outsourcing Partner
18. Paying to advertise on the internet is a quick way to reach more of the right people. But as internet
advertising becomes more popular, the number of companies offering pay per click adverts
increases. How can you tell which options will give you the best return for your money?
We can guide you through the alternatives and create a range of effective online adverts tailored to
your needs.
Online
Marketing Our Internet Advertising Service:
Plan
We offer a full internet advertising management
service including choosing appropriate search
Traffic- skyrocket General terms, selecting the most important sites to
Acquisition Marketing
Tactics your sales Strategy advertise on, and creating adverts tailored to each
aspect of your products or services. We also
monitor the effectiveness of your campaigns and
report back regularly with any suggestions for
Website
Analysis
improvements.
"Paying to advertise on the Internet is a great way of reaching carefully selected people. It can take less
than half a day to set up a range of adverts tailored specifically to you. The sooner you start, the sooner
your new customers will find you."
Your Turn Key Outsourcing Partner
19. Through profound industry understanding, professional approach and state-of-the-art techniques,
web designers at Lifepals Global help global clients in making acquainted and eye-catching custom
website designs in order to increase website's conversion rate. Our website design services are
planned to deliver end-to-end and affordable website designing techniques from the beginning till the
implementation with complete focus on increasing income and improving business performance.
The web designing strategies followed by Lifepals Global are:
Your Turn Key Outsourcing Partner
20. Monthly Website Maintenance Plans In order to have your customers return time and time again, it is imperative to
keep your website as up-to-date as possible. Customers want to know what’s new and to see there is something on
your website they should come back to see. Monthly website maintenance plans help website owners stay on top
of their website to attract the highest number of return customers as possible.
Lifepals Global website maintenance includes:
Adding regular specials, coupons, etc. to attract new customers
Adding/Deleting/Updating site products
Removing and replacing date sensitive information (eg dates of
exhibitions or events your company is attending or arranging through
the year)
Removing and replacing old news items and press releases
Removing and correcting broken links to internal and external sites
Replacing and updating images Updating staff profiles or recruitment
information
Your Turn Key Outsourcing Partner
21. Social media marketing management encompasses building your brand, loyalty, customer base and much more. Lifepals
Global offers highly customized social media marketing management services that help companies of all sizes with their on
going social media marketing needs. With your best interests in mind, we can create an affordable social media plan that
begins with us learning your business and ends with your satisfaction over the growth of your business.
Our social media marketing optimization encompasses many services to help you build your business and get your company
noticed by new consumers. We pride ourselves on the fact that our social marketing company needs no contracts, as we
believe that if we are doing a good job, you will continue to do business with us.
Facebook LinkedIn Twitter
•Creating Profile •Creating Profile •Creating Profile
•Creating Fan Page •Integrating Profile with Other Social •Post Tweets with Site link(content
• Integrating Profile with Other Social Media Channels form the site)
Media Channels •Add Connections •Following Key influencers
•Post Updates with links to the Desired •Join Groups •Use hash tags for Keywords
Landing Page •Targeting & Networking with the •Re-tweet influential tweets
•Joining Groups & Pages Influencers •Post neutral updates frequently
•Adding Members & Fans •Starting Discussions in Groups •Create a Twitter Badge & place it on
•Starting Discussions •Active participation in relevant Q&A's the Site & Blogs
•Sharing Links •Publish Press Releases •Increase the followers base constantly
•Create Facebook “Like” button & •Create Polls
Badge, to place it in the website & •Submit Feeds
blogs •Share Presentations
•Run Contests, Promotional Campaigns, •Integrate Blogs to the profile
Polls..
•Share Links
•YouTube Box (For Viral Campaigns)
•Adding FBML Tabs
Your Turn Key Outsourcing Partner
22. Effective business blog management goes well beyond just creating a business blog and
writing. It takes a significant amount of experience, research, time, and effort to launch
and maintain a well crafted business blog.
Business Blog Creation
Business Blog
Word press Blogging Experts
Writing
Blog Monetization Blog Commenting Blogger Outreach
Implementation Campaigns Programs
Business blogs are becoming more and more popular and effective for many companies
for two main reasons. They are a great, cost effective way to develop relationships and
credibility. Customers and clients feel like your business is more open and accessible.
Also, blogs tend to generate visitors over time from the major search engines and can be
a profit centre of new business and sales.
Your Turn Key Outsourcing Partner
23. Lifepals Global cater to the best of class marketing platform integrated products
that today’s digital marketer needs. A huge customer-base worldwide relies on us
to harness the power of email marketing.
• Executing email campaigns
• Template creation - Designing HTML Proprietary Email
template with Pre-populated embedded
HTML form campaign platform
designed based on
Campaign • Live Tracking - Campaign tracking which
includes leads, clicks, email response and research conducted
total opens on 25+ email
marketers
Runs on dynamic IP
address to ensure
better deliverability
• Specify date and time for each campaign
• Provide Lifepals Global with the Easy tracking to track
templates or Content for each campaign
Text • Our email database is completely
behavioural pattern
of the respondent.
Campaign permission based. By sending emails
only to people who are willing to receive
it, you prevent jeopardizing your
reputation
Your Turn Key Outsourcing Partner
24. Business process outsourcing (BPO) is a
valuable strategy for companies seeking new
ways to achieve high performance by Finance and
controlling costs, reducing risk, fostering accounting
collaboration and increasing transparency Customer Human
Service Resource
Lifepals Global is one of the leading
providers of Business Process
Outsourcing (BPO) services,
Business
offering a wide range of outsourcing Process Lifepals Learning
solutions to clients. Aided by world- Global
Outsourcing
class infrastructure, business Services
competencies, domain knowledge &
expertise and a dedicated group of Recruitment
Procurement
highly skilled and trained process
professionals, we are able to provide
the best quality outsourcing services
Health
to clients. Administration
Supply Chain
Your Turn Key Outsourcing Partner
25. With Lifepals Global IT Outsourcing (ITO) solutions, commercial businesses and
government organizations worldwide can focus on their competencies instead of their IT
infrastructure.
By designing, developing and delivering customized IT solutions, we help you streamline
your IT functions and improve your competitive position. Our approach is based on:
• Collecting information from you about your specific business needs
• Processing and analyzing this information based on our deep technological expertise
• Collaborating with you through every aspect of our offerings
• Ensuring alignment of your business objectives with round-the-clock support.
Throughout our global IT outsourcing portfolio, we:
• Infuse thought leadership and innovation
• Manage to the highest level of quality for service delivery
• Enable you to transform your organization
Lifepals
Application
Technology Technology Network IT consulting Global IT
IT Operations Service
Solutions Infrastructure Admirations
Management
Services Outsourcing
services
Your Turn Key Outsourcing Partner
26. Contact
Lifepals Global Technologies Pvt Ltd
Dinesh Kumar Vijay Chhabria
Director – Business Development Director – Business Development
Mobile : +91 7829552557 Mobile : +91 9986018527
dinesh.kumar@lifepalsglobal.com vijay.chhabria@lifepalsglobal.com
Address
C 302, Nagarajuna Serene, 9th Main, Tulasi Theater Rd,
Marathahalli, Bangalore – 560037
Connect@lifepalsglobal.com