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NAGARAJ KISHORE SAPHER ( S N Kishore )
Contact: +91-9908885554
E-Mail: kishore.sn@gmail.com, kishore.sapher@tcs.com
Address: 12-13-1274 ASPEN Apartments, B Block 402, Street #3, Tarnaka, Secunderabad - 500017
ITIL v3 Foundation / aiming for senior level assignments in Project Management / Software Testing /
Quality Assurance & Control with an organization of high repute in IT sector
PROFILE SUMMARY
• A competent professional with 16 + years of experience in software testing, Test consulting and solution
providing and Project management.
Project Management Quality Assurance & Control Software
Testing
Delivery Management Client Relationship Management Requirement
Gathering
SLA Management Proposal Development Team
Management
• Well versed with domain of USA Insurance, (CFR Part 11) & USFDA Standards, ISO
9000, CMM Level 2.
• Expertise in mapping business requirements, technical documentation,
application design, development, integration, testing and troubleshooting for
Information Systems Management
• Hands-on experience in end-to-end implementation of various projects including
designing, coding, implementation of software applications
• Pivotal in writing proposal documents and solution framing for proposal
development and providing test estimations for the project using proper
estimation techniques
• An effective communicator with good planning, analytical and leadership skills
ORGANISATIONAL EXPERIENCE
Since Apr’10 TCS, Hyderabad as Delivery Manager
(Spearheading a team of 60 to 100 people)
Jan’04-Apr’10 Mahindra Satyam Computer Services Ltd., Hyderabad as Test
Consultant/Test Manager
Key Result Areas:
• Conducting Manual / Automation Testing of SAP Net Weaver Development Infrastructure using
Test Partner 5.2.1
• Mapping requirements & providing them best solutions involving evaluation & definition of scope of project and
finalizing project requirements
• Responsible for writing test cases as per industry standards (CFR Part 11 USFDA) including installation & operational
qualification, unit test script and software design specification
• Monitoring project progress for ensuring quality & timeliness of deliverables and reporting on projects progress and
escalate issues
• Designing test cases, strategy & plans and identifying defects,
questionable functions, errors, program functionality, outputs,
online screens, etc.
• Preparing / reviewing functional requirement document, conducting
compatibility & regression testing and analyzing the reported
defects
• Setting out quality standards for various operational areas and
ensuring a high-quality customer experience while adhering to SLAs &
work processes
• Interacting with client & system engineering team for requirements
gathering & scoping and providing first line customer support by
answering queries & resolving their issues
• Carrying out Functional, Black Box, Integration & System Testing in coordination with Testing Team
Highlights:
With TCS
• Holds the distinction of receiving:
o Champions of ILP - Learning Awards in 2014
o On The Spot Award - Awards for Excellence in 2013
o CLP Faculty Award - Learning Awards in 2012
o Champions of ILP - Learning Awards in 2012
• Served as:
o Testing Delivery SPOC for Offshore Hyderabad for State Farm Client (State Farm
Account)
o Test Manager for offshore Manual System testing team for Finland Telecom
client NSN at Hyderabad
o Testing Visiting Faculty at ILP - Hyderabad for Selenium and Manual Testing
PREVIOUS EXPERIENCE
Sep’01-Jan’04 CIMCON Software (I) Pvt. Ltd., Ahmedabad as Software Quality
Assurance Engineer
Jun’99-Aug’01 Shaili Solutions (P) Ltd., Hyderabad as Software Engineer
CERTIFICATIONS
• ITIL v3 Foundation Certification
• PMP Certified in TCS
TRAININGS
• Mobile Application Testing Basics (Functional Testing, Testing
Methodologies, Mobile Application testing and Automation)
• Performance Testing Performance Testing and Tools - Performance
Testing & Load Runner Training – ILT in 2014
• Microsoft Project (MS Project) - an overview in 2014
• LDP: Key Account Management (KAM) in 2013
• LDP-Planning and Organizing Essentials: Smart Manager in 2011
• Knowledge Transition Program – Process in 2011
• Knowledge Transition Program – Technical in 2011
• Knowledge Transition Program – Process in 2011
• Information Technology Security (IT Security) – Awareness in 2011
• Knowledge Transition Program – Domain in 2011
• Knowledge Transition Program – Domain in 2011
• PMs Confluence – ILT in 2010
• Corporate Estimation Group: Software Estimation Training in 2010
• Integrated Quality Management System (iQMS) Case Study For Project Leaders in 2010
• SPMP Satyam Project management Process - Hyderabad Satyam School of Leadership in Jan’09
• SFPC Satyam Function Point Champion - Hyderabad Satyam School of Leadership in Mar’09
• Project Management Training - Hyderabad Satyam Computers in Aug’08
• Impact - Bangalore India Satyam Computer from 20
th
Jan’05 to 21
st
Jan’05
• Management Development Program I - Bangalore India Satyam Computer on 18
th
Nov’04
• Application Security, Cross Site Scripting, Session 2 - Bangalore India Dell Computer Corporation from 18
th
Aug’04 to
19
th
Aug’04
• Tandem SQL/MP Database Programming and Tandem DBA - Bangalore India Dell Computer Corporation from 10
th
May’04 to 14
th
May’04
• Application Security SQL Injection Session 2
• CMM Level 5 - Bangalore India Dell Computer Corporation in Mar’04
• ISO 9001:2000, Ahmedabad organized by CIMCON S/W from Apr’02-Jun’02
• Point-of-Sales Software testing and Implementation. Dubai
• UAE SAKS Fifth Avenue for 4 months in Sep’01-Feb’02
• Business Process Reengineering Ghaziabad India Ghaziabad Management Association for 2 days in 1999
IT SKILLS
• Software: Windows 2000 Professional /
Server and 98/95/NT
• Languages: JDK 1.2 & JSDK 1.4.0
• Tools: Selenium(WebDriver),
TestPartner5.2.1, Astra
4.5, Rational Unified Process, RFT,
RMT & Winrunner, UFT/QTP
• Methods: Dev/Integration Testing, Agile &
Water Fall Method
• Domain: USA Insurance, (CFR Part 11) and
USFDA Standards
• GUI: JFC (Java Foundation Classes) Swing
• Case Tools: Visual Source Safe
• Web Technologies: JSP, JDBC, Applets, Servlets & JavaScript
• Web Servers: Jrun4.0, Weblogic4.0 and Web Sphere
• Databases: Oracle 9i
• Tools & Utilities: JBuilder (4.0 & 7.0)
• Mobile Testing: Appium Tool, and Functional Testing
EDUCATION
• Post Graduate Diploma in Information System from Integrated Academy of Management and
Technology, Ghaziabad in 1999
• Bachelor of Science (Physics) from College(Gujarat college), Location(Ahmedabad), Gujarat University
in 1997
PERSONAL DETAILS
Date of Birth: 1
st
September, 1974
Languages Known: English, Hindi, Telugu and Gujarati
Location Preference: Hyderabad / Ahmedabad
Please refer Annexure for Projects
ANNEXURE
At TCS
Title: Vanguard TCoE ( Testing Centre of Excellence )
Designation: Associate Consultant
Period: Jun’ 2015-Till date
Technical Skills: Selenium (WebDriver, RC and IDE) Cucumber , UFT/QTP and ALM
Role: Automation Test Delivery Manager
Vanguard is the one of the world's largest mutual fund investment company from USA. It provide services on mutual funds, Retirement
plans, brokerage and trading services in equity and EFT market. To provide all these services Vanguard has web based application from
Retail and Institutional area for their internal and external customers. As a Test automation team we have developed automation scripts
in selenium and Cucumber for Retail area and supported for test release execution for Institutional area using UFT/QTP automation
scripts.
Title: NW SWT Testing
Designation: Test Manager
Period: Jun’14-May 2015
Technical Skills: Manual Testing
Role:
Kaiser Permanente is US largest Health Care Company, It provides health care insurance and services to many of the Hospitals in US. All
Kaiser Hospitals uses EPIC health care tool. This S/W is used by all hospitals in US.
Kaiser has customized this tool for their needs in all Hospital and implemented in various regions of US. Example: NW, HI, COL, NCAL,
SCAL. After all customizations as testing team we have conducted CIT (Component integration Testing) and SWT( System Workflow
Testing) testing on entire tool for Kaiser for NW region.
Title: ILP-Hyderabad Visiting Faculty
Designation: Learning Facilitator - Inactive
Period: Jan’14-to May -2014
Technical Skills: Testing and Selenium
Role:
• Accountable for teaching Selenium and Manual Testing
• Guided trainees on testing as career
Title:
Client: State Farm Mutual Automobile Insurance Company
Designation: Test Manager/ASU Test Delivery SPOC for HYD Statefarm
Period: 11/10/2011 to 30/12/2013 - 26.03 Months
Technical Skills: Test Management, Selenium, Test Estimation & Test Consulting
Role:
• Handled testing projects at offshore under testing umbrella project
• Implemented various testing work orders executed at offshore
• Undertook activities related to test designing and automation scripting
• Conducted test design and plan reviews
• Ensured customer visits and presentations
Title:
Client: Nokia Siemens Networks Oy
Designation: Test Manager
Period: Sep’10-Aug’11
Technical Skills: Test Management, Test Estimation
Description: FP5-Cat was the first release for new gateway type of users. The main targets of programs were to provide a
common solid platform and enable its usage for new gateway users, to ensure the full benefit of common
platform and its functionalities and to fulfil their demanding needs. It also enabled growth for new HW
platforms & users and improved competitiveness of products using FP by introducing a set of well-chosen,
attractive new features & to maintain competitiveness of platform by improving its security, efficiency &
simplicity of application development and use. NSN provided all test cases to TCS to execute on the ATCA
H/W from Hyderabad. Teams were provided to access to all H/W of NSN. All tests were executed manually
and regression test cases were triggered.
Role:
• Handled activities related to test estimations using expert judgement
• Arranged trainings in testing for associates
Title:
Client: Nokia Siemens Networks Oy
Designation Test Manager
Period: Sep’10-Aug’11
Technical Skills: Test Management
At Mahindra Satyam
Title: PaymentsOut System Integration Testing
Client: Barclay UK Bank
Designation: Test Manager
Period: Oct’09-Jan’10
Technical Skills: Test Management
Description: Mortgage Loan Services (MLS) of Barclay UK Bank required back office payment processing capabilities for
outbound payments initiated as part of mortgage business processes. “PaymentsOut” is web based
application of Barclay Bank to facilitate outbound payments to their mortgage account customers. As part of
(MLS) payments out provided some of high level functionalities & services. Manual entry of payments out
from mortgage systems, processing of automated payment request files, duplicate checking against historical
payments, business area sign-off of payment files, central (FCU) review and authorisation of payment files,
issue of payments via direct file, handling of exceptions & failed payments, historical payment searches,
financial and non-financial reconciliation, Audit and M.I.
Title: Service offering
Client: Pre-Sales
Designation: Consultant
Period: Feb’09-Aug’09
Description: Service offering was a solution framing group which provided services like test estimations, providing testing
methodology, developing RFP’s as a business development for new and existing clients. This also involved
giving presentation to clients & coordinating with Sales Department for negotiating with clients on business
proposals. Most of RFPs developed for the clients who fall into the domain areas of Insurance, Travel &
Logistic, Government, Public Services and Banking involving (payments & cash management, payment
solutions, online payments and international collections & payments)
Role:
• Accountable for providing:
o Test estimations using Use Case Method, Function Point Method, etc.
o PPT Presentations to articulate business case to client
• Designed proposals and delivered technical & delivery solutions to the customer requirements as well as developed proof of concept
Title: Offshore Testing
Client: State Farm Insurance (US)
Designation: Test Manager
Period: Jan’07-Feb’09
Title: Claims Application- (ECS) Enterprise Claims Services
Client: State Farm Insurance (US) at Bloomington IL USA
Designation: Lead Test Designer/ Test Executioner
Period: May’05-Dec’06
Description: Claims Application - (ECS) Enterprise Claims Services was responsible for delivering a new claims system
which would not utilize HP3000 equipment, MPE OS and Allbase/SQL database management system within
state farm environment.
Role:
• Evaluated test case received from client and updated the same in DOORS client application
• Accountable for:
o Writing test conditions and test cases in Doors and macros in Excel
o Reviewing test cases & conditions using “Telelogic DOORS” “Dynamic Object Oriented Repository System”
• Handled activities related to:
o Defect management using Lotus Notes
o Brainstorm test condition grouping with the help of other Project Lead TATs, SMC and CA&P; finalized the grouping process
• Directed test team members to design test conditions/ test cases as per the process
• Participated in project team meetings and gathered more information on the requirements to script detailed test cases/ test
conditions; finalized test conditions from CA&P and SMC
Highlight:
• Holds the distinction of being recognised as Best Test Designer by State Farm Insurance at Bloomington IL USA in May’06
Title: SAP Manual / Automation Testing
Client: SAP LABs (India) - Bangalore
Designation: Automation Test Lead
Period: Jan’05-Apr’05
Environment: Software, Internet Explorer 5 and 6.0, MS Word, MS Excel
Testing Tools: Test Partner, Client Specific Configuration Management Tool
O/S: Windows 2000 Prof. Windows 2000 Server
Description: The SAP Net Weaver Development Infrastructure introduced SAP’s own environment for developing Java-
based, multi-layered business applications.
Role:
• Developed VBA automation scripts using Test Partner for SAP Net Weaver Development Infrastructure
• Liaised with:
o Off Shore Team for coding
o Client for understanding requirement and preparing documentation; submitted the same to the client
• Conducted Manual / Automation Testing of SAP Net Weaver Development Infrastructure using TestPartner 5.2.1
Title: Line 4/5 Upgrade for DELL EMEA Manufacturing
Client: DELL IT (GDC Bangalore) On Site Project
Designation: Test Analyst / Test Lead
Period: Feb’04-Sep’04
Technical Skills: Writing Test Cases for Functional Testing, Black Box Testing, Test Cases as per client’s standards which
including (Unit Test script and Software Design Specification), functional testing, black box testing, database
testing.
Environment: Software Internet Explorer 5 and 6.0, MS Word, MS Excel Languages: ASP Server: IIS
Database: Oracle 9i
Tools: Test Directory, VSS, O/S (Windows 2000 Prof. Windows 2000 Server)
Hardware: Pentium 3 (1.5 GHz), 40 GB Hard Disk & 128 MB RAM
Description: The main objective was to provide a real time material handling reporting mechanism which would determine
& report optimum setup of material parts on flow racks in each zone to facilitate order fulfilment within a 4
hour period.
Other Projects
At CIMCON Software India Pvt. Ltd.
Title: MIRA (Manufacturing Information Resource Access)
Client: Wyeth BIO Pharmacy, Fulcrum (USA)
Designation: Team Leader SQA and Testing
At Shaili Salutions
Title:
Client: Wyeth BIO Pharmacy, Fulcrum (USA) Offshore - Ahmedabad
Designation: QA / Test analyst
Title: Student Information System
Client: Wicked Good Inc. (USA)
Designation: Programmer

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Latest Resume S N Kishore ( 26 June 2016)

  • 1. NAGARAJ KISHORE SAPHER ( S N Kishore ) Contact: +91-9908885554 E-Mail: kishore.sn@gmail.com, kishore.sapher@tcs.com Address: 12-13-1274 ASPEN Apartments, B Block 402, Street #3, Tarnaka, Secunderabad - 500017 ITIL v3 Foundation / aiming for senior level assignments in Project Management / Software Testing / Quality Assurance & Control with an organization of high repute in IT sector PROFILE SUMMARY • A competent professional with 16 + years of experience in software testing, Test consulting and solution providing and Project management. Project Management Quality Assurance & Control Software Testing Delivery Management Client Relationship Management Requirement Gathering SLA Management Proposal Development Team Management • Well versed with domain of USA Insurance, (CFR Part 11) & USFDA Standards, ISO 9000, CMM Level 2. • Expertise in mapping business requirements, technical documentation, application design, development, integration, testing and troubleshooting for Information Systems Management • Hands-on experience in end-to-end implementation of various projects including designing, coding, implementation of software applications • Pivotal in writing proposal documents and solution framing for proposal development and providing test estimations for the project using proper estimation techniques • An effective communicator with good planning, analytical and leadership skills ORGANISATIONAL EXPERIENCE Since Apr’10 TCS, Hyderabad as Delivery Manager
  • 2. (Spearheading a team of 60 to 100 people) Jan’04-Apr’10 Mahindra Satyam Computer Services Ltd., Hyderabad as Test Consultant/Test Manager Key Result Areas: • Conducting Manual / Automation Testing of SAP Net Weaver Development Infrastructure using Test Partner 5.2.1 • Mapping requirements & providing them best solutions involving evaluation & definition of scope of project and finalizing project requirements • Responsible for writing test cases as per industry standards (CFR Part 11 USFDA) including installation & operational qualification, unit test script and software design specification • Monitoring project progress for ensuring quality & timeliness of deliverables and reporting on projects progress and escalate issues • Designing test cases, strategy & plans and identifying defects, questionable functions, errors, program functionality, outputs, online screens, etc. • Preparing / reviewing functional requirement document, conducting compatibility & regression testing and analyzing the reported defects • Setting out quality standards for various operational areas and ensuring a high-quality customer experience while adhering to SLAs & work processes • Interacting with client & system engineering team for requirements gathering & scoping and providing first line customer support by answering queries & resolving their issues • Carrying out Functional, Black Box, Integration & System Testing in coordination with Testing Team Highlights: With TCS • Holds the distinction of receiving: o Champions of ILP - Learning Awards in 2014 o On The Spot Award - Awards for Excellence in 2013 o CLP Faculty Award - Learning Awards in 2012 o Champions of ILP - Learning Awards in 2012 • Served as: o Testing Delivery SPOC for Offshore Hyderabad for State Farm Client (State Farm Account) o Test Manager for offshore Manual System testing team for Finland Telecom client NSN at Hyderabad o Testing Visiting Faculty at ILP - Hyderabad for Selenium and Manual Testing PREVIOUS EXPERIENCE Sep’01-Jan’04 CIMCON Software (I) Pvt. Ltd., Ahmedabad as Software Quality Assurance Engineer Jun’99-Aug’01 Shaili Solutions (P) Ltd., Hyderabad as Software Engineer CERTIFICATIONS • ITIL v3 Foundation Certification
  • 3. • PMP Certified in TCS TRAININGS • Mobile Application Testing Basics (Functional Testing, Testing Methodologies, Mobile Application testing and Automation) • Performance Testing Performance Testing and Tools - Performance Testing & Load Runner Training – ILT in 2014 • Microsoft Project (MS Project) - an overview in 2014 • LDP: Key Account Management (KAM) in 2013 • LDP-Planning and Organizing Essentials: Smart Manager in 2011 • Knowledge Transition Program – Process in 2011 • Knowledge Transition Program – Technical in 2011 • Knowledge Transition Program – Process in 2011 • Information Technology Security (IT Security) – Awareness in 2011 • Knowledge Transition Program – Domain in 2011 • Knowledge Transition Program – Domain in 2011 • PMs Confluence – ILT in 2010 • Corporate Estimation Group: Software Estimation Training in 2010 • Integrated Quality Management System (iQMS) Case Study For Project Leaders in 2010 • SPMP Satyam Project management Process - Hyderabad Satyam School of Leadership in Jan’09 • SFPC Satyam Function Point Champion - Hyderabad Satyam School of Leadership in Mar’09 • Project Management Training - Hyderabad Satyam Computers in Aug’08 • Impact - Bangalore India Satyam Computer from 20 th Jan’05 to 21 st Jan’05 • Management Development Program I - Bangalore India Satyam Computer on 18 th Nov’04 • Application Security, Cross Site Scripting, Session 2 - Bangalore India Dell Computer Corporation from 18 th Aug’04 to 19 th Aug’04 • Tandem SQL/MP Database Programming and Tandem DBA - Bangalore India Dell Computer Corporation from 10 th May’04 to 14 th May’04 • Application Security SQL Injection Session 2 • CMM Level 5 - Bangalore India Dell Computer Corporation in Mar’04 • ISO 9001:2000, Ahmedabad organized by CIMCON S/W from Apr’02-Jun’02 • Point-of-Sales Software testing and Implementation. Dubai • UAE SAKS Fifth Avenue for 4 months in Sep’01-Feb’02 • Business Process Reengineering Ghaziabad India Ghaziabad Management Association for 2 days in 1999 IT SKILLS • Software: Windows 2000 Professional / Server and 98/95/NT • Languages: JDK 1.2 & JSDK 1.4.0 • Tools: Selenium(WebDriver), TestPartner5.2.1, Astra 4.5, Rational Unified Process, RFT, RMT & Winrunner, UFT/QTP • Methods: Dev/Integration Testing, Agile & Water Fall Method • Domain: USA Insurance, (CFR Part 11) and USFDA Standards
  • 4. • GUI: JFC (Java Foundation Classes) Swing • Case Tools: Visual Source Safe • Web Technologies: JSP, JDBC, Applets, Servlets & JavaScript • Web Servers: Jrun4.0, Weblogic4.0 and Web Sphere • Databases: Oracle 9i • Tools & Utilities: JBuilder (4.0 & 7.0) • Mobile Testing: Appium Tool, and Functional Testing EDUCATION • Post Graduate Diploma in Information System from Integrated Academy of Management and Technology, Ghaziabad in 1999 • Bachelor of Science (Physics) from College(Gujarat college), Location(Ahmedabad), Gujarat University in 1997 PERSONAL DETAILS Date of Birth: 1 st September, 1974 Languages Known: English, Hindi, Telugu and Gujarati Location Preference: Hyderabad / Ahmedabad Please refer Annexure for Projects ANNEXURE At TCS Title: Vanguard TCoE ( Testing Centre of Excellence ) Designation: Associate Consultant Period: Jun’ 2015-Till date Technical Skills: Selenium (WebDriver, RC and IDE) Cucumber , UFT/QTP and ALM Role: Automation Test Delivery Manager Vanguard is the one of the world's largest mutual fund investment company from USA. It provide services on mutual funds, Retirement plans, brokerage and trading services in equity and EFT market. To provide all these services Vanguard has web based application from Retail and Institutional area for their internal and external customers. As a Test automation team we have developed automation scripts in selenium and Cucumber for Retail area and supported for test release execution for Institutional area using UFT/QTP automation scripts. Title: NW SWT Testing Designation: Test Manager Period: Jun’14-May 2015 Technical Skills: Manual Testing Role: Kaiser Permanente is US largest Health Care Company, It provides health care insurance and services to many of the Hospitals in US. All Kaiser Hospitals uses EPIC health care tool. This S/W is used by all hospitals in US. Kaiser has customized this tool for their needs in all Hospital and implemented in various regions of US. Example: NW, HI, COL, NCAL, SCAL. After all customizations as testing team we have conducted CIT (Component integration Testing) and SWT( System Workflow Testing) testing on entire tool for Kaiser for NW region. Title: ILP-Hyderabad Visiting Faculty Designation: Learning Facilitator - Inactive Period: Jan’14-to May -2014 Technical Skills: Testing and Selenium Role:
  • 5. • Accountable for teaching Selenium and Manual Testing • Guided trainees on testing as career Title: Client: State Farm Mutual Automobile Insurance Company Designation: Test Manager/ASU Test Delivery SPOC for HYD Statefarm Period: 11/10/2011 to 30/12/2013 - 26.03 Months Technical Skills: Test Management, Selenium, Test Estimation & Test Consulting Role: • Handled testing projects at offshore under testing umbrella project • Implemented various testing work orders executed at offshore • Undertook activities related to test designing and automation scripting • Conducted test design and plan reviews • Ensured customer visits and presentations Title: Client: Nokia Siemens Networks Oy Designation: Test Manager Period: Sep’10-Aug’11 Technical Skills: Test Management, Test Estimation Description: FP5-Cat was the first release for new gateway type of users. The main targets of programs were to provide a common solid platform and enable its usage for new gateway users, to ensure the full benefit of common platform and its functionalities and to fulfil their demanding needs. It also enabled growth for new HW platforms & users and improved competitiveness of products using FP by introducing a set of well-chosen, attractive new features & to maintain competitiveness of platform by improving its security, efficiency & simplicity of application development and use. NSN provided all test cases to TCS to execute on the ATCA H/W from Hyderabad. Teams were provided to access to all H/W of NSN. All tests were executed manually and regression test cases were triggered. Role: • Handled activities related to test estimations using expert judgement • Arranged trainings in testing for associates Title: Client: Nokia Siemens Networks Oy Designation Test Manager Period: Sep’10-Aug’11 Technical Skills: Test Management At Mahindra Satyam Title: PaymentsOut System Integration Testing Client: Barclay UK Bank Designation: Test Manager Period: Oct’09-Jan’10 Technical Skills: Test Management Description: Mortgage Loan Services (MLS) of Barclay UK Bank required back office payment processing capabilities for outbound payments initiated as part of mortgage business processes. “PaymentsOut” is web based application of Barclay Bank to facilitate outbound payments to their mortgage account customers. As part of (MLS) payments out provided some of high level functionalities & services. Manual entry of payments out from mortgage systems, processing of automated payment request files, duplicate checking against historical payments, business area sign-off of payment files, central (FCU) review and authorisation of payment files, issue of payments via direct file, handling of exceptions & failed payments, historical payment searches, financial and non-financial reconciliation, Audit and M.I. Title: Service offering Client: Pre-Sales
  • 6. Designation: Consultant Period: Feb’09-Aug’09 Description: Service offering was a solution framing group which provided services like test estimations, providing testing methodology, developing RFP’s as a business development for new and existing clients. This also involved giving presentation to clients & coordinating with Sales Department for negotiating with clients on business proposals. Most of RFPs developed for the clients who fall into the domain areas of Insurance, Travel & Logistic, Government, Public Services and Banking involving (payments & cash management, payment solutions, online payments and international collections & payments) Role: • Accountable for providing: o Test estimations using Use Case Method, Function Point Method, etc. o PPT Presentations to articulate business case to client • Designed proposals and delivered technical & delivery solutions to the customer requirements as well as developed proof of concept Title: Offshore Testing Client: State Farm Insurance (US) Designation: Test Manager Period: Jan’07-Feb’09 Title: Claims Application- (ECS) Enterprise Claims Services Client: State Farm Insurance (US) at Bloomington IL USA Designation: Lead Test Designer/ Test Executioner Period: May’05-Dec’06 Description: Claims Application - (ECS) Enterprise Claims Services was responsible for delivering a new claims system which would not utilize HP3000 equipment, MPE OS and Allbase/SQL database management system within state farm environment. Role: • Evaluated test case received from client and updated the same in DOORS client application • Accountable for: o Writing test conditions and test cases in Doors and macros in Excel o Reviewing test cases & conditions using “Telelogic DOORS” “Dynamic Object Oriented Repository System” • Handled activities related to: o Defect management using Lotus Notes o Brainstorm test condition grouping with the help of other Project Lead TATs, SMC and CA&P; finalized the grouping process • Directed test team members to design test conditions/ test cases as per the process • Participated in project team meetings and gathered more information on the requirements to script detailed test cases/ test conditions; finalized test conditions from CA&P and SMC Highlight: • Holds the distinction of being recognised as Best Test Designer by State Farm Insurance at Bloomington IL USA in May’06 Title: SAP Manual / Automation Testing Client: SAP LABs (India) - Bangalore Designation: Automation Test Lead Period: Jan’05-Apr’05 Environment: Software, Internet Explorer 5 and 6.0, MS Word, MS Excel Testing Tools: Test Partner, Client Specific Configuration Management Tool O/S: Windows 2000 Prof. Windows 2000 Server Description: The SAP Net Weaver Development Infrastructure introduced SAP’s own environment for developing Java- based, multi-layered business applications. Role: • Developed VBA automation scripts using Test Partner for SAP Net Weaver Development Infrastructure • Liaised with: o Off Shore Team for coding o Client for understanding requirement and preparing documentation; submitted the same to the client
  • 7. • Conducted Manual / Automation Testing of SAP Net Weaver Development Infrastructure using TestPartner 5.2.1 Title: Line 4/5 Upgrade for DELL EMEA Manufacturing Client: DELL IT (GDC Bangalore) On Site Project Designation: Test Analyst / Test Lead Period: Feb’04-Sep’04 Technical Skills: Writing Test Cases for Functional Testing, Black Box Testing, Test Cases as per client’s standards which including (Unit Test script and Software Design Specification), functional testing, black box testing, database testing. Environment: Software Internet Explorer 5 and 6.0, MS Word, MS Excel Languages: ASP Server: IIS Database: Oracle 9i Tools: Test Directory, VSS, O/S (Windows 2000 Prof. Windows 2000 Server) Hardware: Pentium 3 (1.5 GHz), 40 GB Hard Disk & 128 MB RAM Description: The main objective was to provide a real time material handling reporting mechanism which would determine & report optimum setup of material parts on flow racks in each zone to facilitate order fulfilment within a 4 hour period. Other Projects At CIMCON Software India Pvt. Ltd. Title: MIRA (Manufacturing Information Resource Access) Client: Wyeth BIO Pharmacy, Fulcrum (USA) Designation: Team Leader SQA and Testing At Shaili Salutions Title: Client: Wyeth BIO Pharmacy, Fulcrum (USA) Offshore - Ahmedabad Designation: QA / Test analyst Title: Student Information System Client: Wicked Good Inc. (USA) Designation: Programmer
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