Transaction processing systems process data from business transactions in real-time or through periodic batch processing. They capture transaction data, update organizational databases to reflect changes from transactions, and generate documents and reports. Transaction processing systems allow users to make inquiries about transaction processing activity and receive immediate responses.
The document discusses various types of electronic commerce (e-commerce) models and transactions. It describes business-to-business (B2B), business-to-consumer (B2C), business-to-employee (B2E), business-to-government (B2G), government-to-business (G2B), government-to-citizen (G2C), consumer-to-consumer (C2C), and virtual value chain models of e-commerce. It also discusses the history and growth of e-commerce since the 1990s with the rise of the internet and World Wide Web.
This summarizes an article describing various new e-business models:
1. The article describes several e-business models including advertising networks like Google AdSense and BuySellAds, e-commerce sites like Amazon and Play.com, resale platforms like Thredup and Threadflip, subscription services like Netflix and Listen.com, data providers like Nielsen and Comscore, and freemium models like Dropbox and Pandora.
2. It also discusses e-tailing models used by Dell and Amazon, user-generated content models like DIY Network and Quora, pay-per-use models like Mequoda, and time-based subscription models like Slashdot.
3. Various
The document discusses different types of e-commerce:
- B2B e-commerce accounts for about 80% of all e-commerce and is the fastest growing segment. It involves transactions between businesses.
- B2C e-commerce involves transactions between businesses and consumers through online retail stores. It was an early form of e-commerce.
- B2G e-commerce is commerce between businesses and the public sector, such as through government procurement websites. However, it is a small part of the overall e-commerce market.
- C2C e-commerce allows transactions between individuals, such as through online auctions, file sharing, and classified listings. It has potential to create new markets.
The document discusses e-business applications and information systems. It defines an information system as any organized combination of people, hardware, software, communications networks, and data resources that stores, retrieves, transforms, and disseminates information in an organization. It also discusses types of information technologies including computer hardware, software, telecommunications networks, and data resource management technologies. The document then defines e-business as the use of internet technologies to empower business processes, electronic commerce, and enterprise collaboration within and between organizations. It provides definitions and concepts regarding electronic commerce organizations and where electronic commerce is conducted.
- The document discusses how information has become a core business asset and competitive advantage in today's economy. As intellectual property and services have become more important than physical goods, effective information management is key.
- It argues that conglomerate companies need to actively share information between divisions to justify their existence, and must measure the value created in their "internal information economy".
- For information to be used strategically, organizations need to assign value to information and incentivize its sharing, just as in any economy. Information governance aims to understand the value information provides and reward its appropriate use.
The document discusses the topics of e-commerce and customer relationships on the internet. It provides an overview of the history and development of e-commerce beginning in the 1970s with electronic funds transfer between large corporations and financial institutions. By the 1990s, electronic data interchange was used by more types of businesses. The document also discusses different types of e-commerce models including business-to-business, business-to-consumer, peer-to-peer, and consumer-to-business. Additionally, it covers factors that affect acquiring, retaining, and the buying process of customers, as well as the implementation of e-CRM strategies in customer relationships.
The document discusses different models of e-business and e-commerce. It describes the four main models as:
1) Business-to-Business (B2B), which involves transactions between businesses, like manufacturers selling to distributors.
2) Business-to-Consumer (B2C), where businesses sell products and services directly to consumers through online stores and catalogs.
3) Consumer-to-Business (C2B), the opposite of B2C where individuals sell products and services to businesses, like freelancers finding projects on platforms.
4) Consumer-to-Consumer (C2C), person-to-person transactions like individuals selling items to each other on auction sites like eBay.
1) Introduction
2) Fast Moving Inventory Model
3) ECommerce Comparision
4) Business Model
5) Complaint Management System (CMS)
6) Inventory Management System
7) Business Strategy
8) Customer Relationship Management.
The document discusses various types of electronic commerce (e-commerce) models and transactions. It describes business-to-business (B2B), business-to-consumer (B2C), business-to-employee (B2E), business-to-government (B2G), government-to-business (G2B), government-to-citizen (G2C), consumer-to-consumer (C2C), and virtual value chain models of e-commerce. It also discusses the history and growth of e-commerce since the 1990s with the rise of the internet and World Wide Web.
This summarizes an article describing various new e-business models:
1. The article describes several e-business models including advertising networks like Google AdSense and BuySellAds, e-commerce sites like Amazon and Play.com, resale platforms like Thredup and Threadflip, subscription services like Netflix and Listen.com, data providers like Nielsen and Comscore, and freemium models like Dropbox and Pandora.
2. It also discusses e-tailing models used by Dell and Amazon, user-generated content models like DIY Network and Quora, pay-per-use models like Mequoda, and time-based subscription models like Slashdot.
3. Various
The document discusses different types of e-commerce:
- B2B e-commerce accounts for about 80% of all e-commerce and is the fastest growing segment. It involves transactions between businesses.
- B2C e-commerce involves transactions between businesses and consumers through online retail stores. It was an early form of e-commerce.
- B2G e-commerce is commerce between businesses and the public sector, such as through government procurement websites. However, it is a small part of the overall e-commerce market.
- C2C e-commerce allows transactions between individuals, such as through online auctions, file sharing, and classified listings. It has potential to create new markets.
The document discusses e-business applications and information systems. It defines an information system as any organized combination of people, hardware, software, communications networks, and data resources that stores, retrieves, transforms, and disseminates information in an organization. It also discusses types of information technologies including computer hardware, software, telecommunications networks, and data resource management technologies. The document then defines e-business as the use of internet technologies to empower business processes, electronic commerce, and enterprise collaboration within and between organizations. It provides definitions and concepts regarding electronic commerce organizations and where electronic commerce is conducted.
- The document discusses how information has become a core business asset and competitive advantage in today's economy. As intellectual property and services have become more important than physical goods, effective information management is key.
- It argues that conglomerate companies need to actively share information between divisions to justify their existence, and must measure the value created in their "internal information economy".
- For information to be used strategically, organizations need to assign value to information and incentivize its sharing, just as in any economy. Information governance aims to understand the value information provides and reward its appropriate use.
The document discusses the topics of e-commerce and customer relationships on the internet. It provides an overview of the history and development of e-commerce beginning in the 1970s with electronic funds transfer between large corporations and financial institutions. By the 1990s, electronic data interchange was used by more types of businesses. The document also discusses different types of e-commerce models including business-to-business, business-to-consumer, peer-to-peer, and consumer-to-business. Additionally, it covers factors that affect acquiring, retaining, and the buying process of customers, as well as the implementation of e-CRM strategies in customer relationships.
The document discusses different models of e-business and e-commerce. It describes the four main models as:
1) Business-to-Business (B2B), which involves transactions between businesses, like manufacturers selling to distributors.
2) Business-to-Consumer (B2C), where businesses sell products and services directly to consumers through online stores and catalogs.
3) Consumer-to-Business (C2B), the opposite of B2C where individuals sell products and services to businesses, like freelancers finding projects on platforms.
4) Consumer-to-Consumer (C2C), person-to-person transactions like individuals selling items to each other on auction sites like eBay.
1) Introduction
2) Fast Moving Inventory Model
3) ECommerce Comparision
4) Business Model
5) Complaint Management System (CMS)
6) Inventory Management System
7) Business Strategy
8) Customer Relationship Management.
Ventaforce is a comprehensive MLM software that allows companies to professionally manage all aspects of their multi-level marketing business through a single platform. It provides features such as distributor management, genealogy tracking, payment processing, reporting, and administration tools to help companies efficiently operate their network marketing operations.
The document discusses Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems. It states that while ERP focuses on automating back-office functions to improve organizational efficiency, CRM aims to provide effectiveness through reducing costs, identifying markets, and improving customer satisfaction. The two systems are complementary, with CRM focusing on front-office customer-facing processes and ERP providing resources and operations. Integrating CRM and ERP allows companies to provide faster customer service through an enabled network.
Electronic commerce includes buying and selling of goods and services online through B2B and B2C transactions. It offers substantial cost savings but demands keeping up with changing technology. The main activities of e-commerce are buying and selling products, shipping products, and producing financial statements. It also involves personal customer service, sales, research, and other human roles. E-commerce provides advantages like lower costs, greater flexibility, and access to larger markets but also faces disadvantages such as inability to see products in person and security issues. Key components include client PCs, transaction servers, database servers, and internet communication lines.
This document provides an overview of e-commerce and related topics. It defines electronic commerce as trading in products or services using computer networks like the Internet. It discusses online shopping, payment systems, online marketplaces, business to business and business to consumer transactions, electronic data interchange, using demographic data for marketing, launching new products, and various e-commerce applications and technologies. It also provides advantages and disadvantages of online shopping.
This document outlines the goals, components, advantages, disadvantages, scope, and tips for e-business and e-commerce. The goals of e-business include reduced costs, lowest product cycle time, and faster customer response. The technical components include client workstations, transaction servers, database servers, routers, and internet communication lines. Some advantages are that distance does not matter, costs are lower, and there is flexibility, while some disadvantages include indelibility, less socialization, and lack of complete safety.
Electronic commerce has existed for over 40 years and has evolved from electronic data interchange between businesses to include e-business conducted over the internet. There are two main business models - business-to-consumer which involves selling directly to consumers online, and business-to-business which facilitates transactions between businesses electronically. Key drivers of e-commerce include technological, political, social and economic factors, while essential processes support functions like security, personalization, payments and collaboration.
Electronic business, or e-business, refers to the application of information technologies to support business processes across the entire value chain. This includes electronic purchasing, processing orders, customer service, and business partnerships. Special technical standards facilitate exchange of data between companies. Common e-business models include e-shops, e-commerce sites, e-procurement, e-malls, and others. E-business can be classified based on who is providing and consuming, such as business-to-business, business-to-consumer, and others. Key security concerns for e-business include privacy, authenticity, data integrity, and access control. Common security measures involve physical security, data storage, transmission protection, and system administration.
Integrated E-commerce Services is a joint venture company that provides end-to-end e-commerce and business process outsourcing solutions. It has 40 employees located in Romania and serves over 20 countries. The company offers a wide range of services including logistics, customer service, marketing, back office support, and IT services. Its goal is to create tailored solutions for clients and help them succeed through innovative and effective commerce strategies.
The document discusses different categories and approaches to e-commerce, including business-to-business, business-to-consumer, peer-to-peer, and consumer-to-business models. It also examines classic strategic planning approaches as well as new views like the sense and respond paradigm and strategy as rules. The chapter seeks to provide a framework for understanding e-commerce and the roles and challenges facing senior e-commerce managers.
E-CRM, or electronic customer relationship management, uses information technology to integrate internal organization resources and external marketing strategies to understand and fulfill customer needs. It allows companies to manage relationships with customers through digital channels like the internet, intranet, and extranet. Successful e-CRM implementation requires developing customer-centric strategies, redesigning workflow systems, re-engineering processes, and supporting the right technologies. Mobile CRM is also growing in popularity as it allows for a more personal connection with customers through wireless devices.
Portals allow users to view information from disparate sources and are a key technology for Collaborative Manufacturing Management (CMM), along with Web application servers and integration servers. ARC views portal technology as critical for manufacturers in providing visibility and connectivity between people and systems. Portals consolidate information, empower users, and help align operations decisions with business goals.
E-supply chain management (E-SCM) involves using the internet to coordinate activities between manufacturers, suppliers, distributors, retailers, and customers to deliver goods and services efficiently. It aims to reduce costs by minimizing inventory and expediting information sharing. Key aspects of E-SCM include product, information, and financial flows coordinated across the supply chain using internet technologies like extranets and e-commerce sites. The benefits are improved efficiency, reduced costs and inventory, increased competitiveness, customer satisfaction and profitability.
This document discusses how integrating e-business across supply chains can provide competitive advantages. It first defines e-business and supply chain management, noting that e-business uses internet technologies to link customers, suppliers, and employees, while supply chain management tracks inventory and information sharing across business processes and companies. The document then argues that integrating e-business applications and processes across supply chains can help firms gain competitive advantages by creating more efficient networks and faster, lower-cost ways of getting products to market compared to competitors. However, smaller businesses may face challenges adopting e-business due to limited resources and awareness of benefits.
This document provides an overview of basic concepts for the ekoSign senior project. It discusses digital signatures and how XML can be used to achieve success in e-business processes. It describes the business challenges of information flows in a supply chain and how a company's policies can define authorization levels for internal, external, and internal departmental information flows. It also outlines the process for signing documents, including retrieving certificates and submitting signed documents. Finally, it explains the structure of XML documents and how XML digital signatures can provide authentication and integrity for business transactions.
Electronic commerce, also known as e-commerce, involves buying and selling of products or services over electronic systems such as the internet. It allows consumers to shop online 24/7 from anywhere in the world with an internet connection. Common forms of e-commerce include business-to-business transactions, online shopping sites, and online marketplaces where multiple sellers can list products. While e-commerce provides greater convenience and selection for consumers, it also poses risks such as online fraud that are less common with traditional in-person retail transactions.
This document discusses e-commerce and its evolution. It defines e-commerce as the use of the internet and web to conduct business transactions digitally. Key points made include:
- E-commerce differs from e-business in that e-commerce involves a commercial transaction, while e-business is digital enablement within a firm.
- Features of e-commerce include ubiquity, global reach, interactivity, and personalization.
- E-commerce has evolved through three stages - innovation, consolidation, and current reinvention through social media and web 2.0.
- Major limitations include access to technology and overcoming social/cultural barriers to digital shopping.
- Common revenue models for
The document discusses various aspects of e-commerce including definitions, examples, patterns, and strategic impacts. It describes how e-commerce can be used for intra-business, business-to-business, and business-to-consumer exchanges. It provides examples of how e-commerce enables added value, differentiation, cost leadership, and a strategic focus. Key applications include improved communication, mass customization, efficiency gains, and penetrating new markets.
This document discusses supply chain management and business process engineering. It defines key terms like supply chain, enterprise resource planning (ERP), and business process reengineering (BPR). It also provides examples of how Dell and SAP implemented supply chain management and ERP systems to improve operations.
CRM refers to strategies and technologies used by companies to manage interactions with current and potential customers. e-CRM involves applying CRM strategies using electronic channels like websites to personalize the customer experience. Key aspects of e-CRM include tracking customer data online through tools like cookies and web bugs to analyze behavior and personalize marketing. Effective e-CRM systems also integrate data from external sources to gain insights and optimize customer retention, acquisition, and spending. Transitioning to e-CRM requires assessing current capabilities, aligning business strategies, and implementing technical architectures like data mining and campaign management software.
Business models emerging in e commerce areaSaba Chaudhary
There are several business models emerging in e-commerce, including consumer-to-consumer (C2C) models like eBay that allow consumers to connect and conduct business, peer-to-peer (P2P) models like The Pirate Bay that enable file sharing, and mobile commerce (m-commerce) models like eBay Mobile that extend e-commerce to wireless devices. E-commerce enablers provide infrastructure for e-commerce through hardware, software, networking, security, payment systems, and other services. The unique features of the internet like ubiquity, standards, and interactivity impact industry structure by lowering barriers to entry and intensifying competition.
The document discusses management information systems and their various applications in business. It describes how businesses use systems for transaction processing, supply chain management, customer relationship management, human resources, accounting, finance, manufacturing, and marketing. It explains that management information systems help businesses integrate processes, gain insights from data, and improve productivity, customer service, and decision-making.
The document discusses electronic commerce and digital organizations. It begins by defining electronic commerce as the selling and transfer process that requires several institutions and establishes interconnections between producers and consumers directly through the internet. It then discusses different definitions of electronic commerce. It also discusses how digital technologies are impacting design practices and the effective management of design processes. The document outlines different internet-based business models like B2B, B2C, C2B, and C2C. Finally, it discusses intranets and their applications in finance, human resources, sales and marketing, and manufacturing for electronic business.
Ventaforce is a comprehensive MLM software that allows companies to professionally manage all aspects of their multi-level marketing business through a single platform. It provides features such as distributor management, genealogy tracking, payment processing, reporting, and administration tools to help companies efficiently operate their network marketing operations.
The document discusses Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems. It states that while ERP focuses on automating back-office functions to improve organizational efficiency, CRM aims to provide effectiveness through reducing costs, identifying markets, and improving customer satisfaction. The two systems are complementary, with CRM focusing on front-office customer-facing processes and ERP providing resources and operations. Integrating CRM and ERP allows companies to provide faster customer service through an enabled network.
Electronic commerce includes buying and selling of goods and services online through B2B and B2C transactions. It offers substantial cost savings but demands keeping up with changing technology. The main activities of e-commerce are buying and selling products, shipping products, and producing financial statements. It also involves personal customer service, sales, research, and other human roles. E-commerce provides advantages like lower costs, greater flexibility, and access to larger markets but also faces disadvantages such as inability to see products in person and security issues. Key components include client PCs, transaction servers, database servers, and internet communication lines.
This document provides an overview of e-commerce and related topics. It defines electronic commerce as trading in products or services using computer networks like the Internet. It discusses online shopping, payment systems, online marketplaces, business to business and business to consumer transactions, electronic data interchange, using demographic data for marketing, launching new products, and various e-commerce applications and technologies. It also provides advantages and disadvantages of online shopping.
This document outlines the goals, components, advantages, disadvantages, scope, and tips for e-business and e-commerce. The goals of e-business include reduced costs, lowest product cycle time, and faster customer response. The technical components include client workstations, transaction servers, database servers, routers, and internet communication lines. Some advantages are that distance does not matter, costs are lower, and there is flexibility, while some disadvantages include indelibility, less socialization, and lack of complete safety.
Electronic commerce has existed for over 40 years and has evolved from electronic data interchange between businesses to include e-business conducted over the internet. There are two main business models - business-to-consumer which involves selling directly to consumers online, and business-to-business which facilitates transactions between businesses electronically. Key drivers of e-commerce include technological, political, social and economic factors, while essential processes support functions like security, personalization, payments and collaboration.
Electronic business, or e-business, refers to the application of information technologies to support business processes across the entire value chain. This includes electronic purchasing, processing orders, customer service, and business partnerships. Special technical standards facilitate exchange of data between companies. Common e-business models include e-shops, e-commerce sites, e-procurement, e-malls, and others. E-business can be classified based on who is providing and consuming, such as business-to-business, business-to-consumer, and others. Key security concerns for e-business include privacy, authenticity, data integrity, and access control. Common security measures involve physical security, data storage, transmission protection, and system administration.
Integrated E-commerce Services is a joint venture company that provides end-to-end e-commerce and business process outsourcing solutions. It has 40 employees located in Romania and serves over 20 countries. The company offers a wide range of services including logistics, customer service, marketing, back office support, and IT services. Its goal is to create tailored solutions for clients and help them succeed through innovative and effective commerce strategies.
The document discusses different categories and approaches to e-commerce, including business-to-business, business-to-consumer, peer-to-peer, and consumer-to-business models. It also examines classic strategic planning approaches as well as new views like the sense and respond paradigm and strategy as rules. The chapter seeks to provide a framework for understanding e-commerce and the roles and challenges facing senior e-commerce managers.
E-CRM, or electronic customer relationship management, uses information technology to integrate internal organization resources and external marketing strategies to understand and fulfill customer needs. It allows companies to manage relationships with customers through digital channels like the internet, intranet, and extranet. Successful e-CRM implementation requires developing customer-centric strategies, redesigning workflow systems, re-engineering processes, and supporting the right technologies. Mobile CRM is also growing in popularity as it allows for a more personal connection with customers through wireless devices.
Portals allow users to view information from disparate sources and are a key technology for Collaborative Manufacturing Management (CMM), along with Web application servers and integration servers. ARC views portal technology as critical for manufacturers in providing visibility and connectivity between people and systems. Portals consolidate information, empower users, and help align operations decisions with business goals.
E-supply chain management (E-SCM) involves using the internet to coordinate activities between manufacturers, suppliers, distributors, retailers, and customers to deliver goods and services efficiently. It aims to reduce costs by minimizing inventory and expediting information sharing. Key aspects of E-SCM include product, information, and financial flows coordinated across the supply chain using internet technologies like extranets and e-commerce sites. The benefits are improved efficiency, reduced costs and inventory, increased competitiveness, customer satisfaction and profitability.
This document discusses how integrating e-business across supply chains can provide competitive advantages. It first defines e-business and supply chain management, noting that e-business uses internet technologies to link customers, suppliers, and employees, while supply chain management tracks inventory and information sharing across business processes and companies. The document then argues that integrating e-business applications and processes across supply chains can help firms gain competitive advantages by creating more efficient networks and faster, lower-cost ways of getting products to market compared to competitors. However, smaller businesses may face challenges adopting e-business due to limited resources and awareness of benefits.
This document provides an overview of basic concepts for the ekoSign senior project. It discusses digital signatures and how XML can be used to achieve success in e-business processes. It describes the business challenges of information flows in a supply chain and how a company's policies can define authorization levels for internal, external, and internal departmental information flows. It also outlines the process for signing documents, including retrieving certificates and submitting signed documents. Finally, it explains the structure of XML documents and how XML digital signatures can provide authentication and integrity for business transactions.
Electronic commerce, also known as e-commerce, involves buying and selling of products or services over electronic systems such as the internet. It allows consumers to shop online 24/7 from anywhere in the world with an internet connection. Common forms of e-commerce include business-to-business transactions, online shopping sites, and online marketplaces where multiple sellers can list products. While e-commerce provides greater convenience and selection for consumers, it also poses risks such as online fraud that are less common with traditional in-person retail transactions.
This document discusses e-commerce and its evolution. It defines e-commerce as the use of the internet and web to conduct business transactions digitally. Key points made include:
- E-commerce differs from e-business in that e-commerce involves a commercial transaction, while e-business is digital enablement within a firm.
- Features of e-commerce include ubiquity, global reach, interactivity, and personalization.
- E-commerce has evolved through three stages - innovation, consolidation, and current reinvention through social media and web 2.0.
- Major limitations include access to technology and overcoming social/cultural barriers to digital shopping.
- Common revenue models for
The document discusses various aspects of e-commerce including definitions, examples, patterns, and strategic impacts. It describes how e-commerce can be used for intra-business, business-to-business, and business-to-consumer exchanges. It provides examples of how e-commerce enables added value, differentiation, cost leadership, and a strategic focus. Key applications include improved communication, mass customization, efficiency gains, and penetrating new markets.
This document discusses supply chain management and business process engineering. It defines key terms like supply chain, enterprise resource planning (ERP), and business process reengineering (BPR). It also provides examples of how Dell and SAP implemented supply chain management and ERP systems to improve operations.
CRM refers to strategies and technologies used by companies to manage interactions with current and potential customers. e-CRM involves applying CRM strategies using electronic channels like websites to personalize the customer experience. Key aspects of e-CRM include tracking customer data online through tools like cookies and web bugs to analyze behavior and personalize marketing. Effective e-CRM systems also integrate data from external sources to gain insights and optimize customer retention, acquisition, and spending. Transitioning to e-CRM requires assessing current capabilities, aligning business strategies, and implementing technical architectures like data mining and campaign management software.
Business models emerging in e commerce areaSaba Chaudhary
There are several business models emerging in e-commerce, including consumer-to-consumer (C2C) models like eBay that allow consumers to connect and conduct business, peer-to-peer (P2P) models like The Pirate Bay that enable file sharing, and mobile commerce (m-commerce) models like eBay Mobile that extend e-commerce to wireless devices. E-commerce enablers provide infrastructure for e-commerce through hardware, software, networking, security, payment systems, and other services. The unique features of the internet like ubiquity, standards, and interactivity impact industry structure by lowering barriers to entry and intensifying competition.
The document discusses management information systems and their various applications in business. It describes how businesses use systems for transaction processing, supply chain management, customer relationship management, human resources, accounting, finance, manufacturing, and marketing. It explains that management information systems help businesses integrate processes, gain insights from data, and improve productivity, customer service, and decision-making.
The document discusses electronic commerce and digital organizations. It begins by defining electronic commerce as the selling and transfer process that requires several institutions and establishes interconnections between producers and consumers directly through the internet. It then discusses different definitions of electronic commerce. It also discusses how digital technologies are impacting design practices and the effective management of design processes. The document outlines different internet-based business models like B2B, B2C, C2B, and C2C. Finally, it discusses intranets and their applications in finance, human resources, sales and marketing, and manufacturing for electronic business.
This slide includes:
1. Concept of E-business
2. Defining e-business
3. Essential features of an e-business
4. Nature of E-business
5. Scope of E-business
6. Goal of E-business
7. Impact of E-business
8. Benefits of E-business
9. Advantages of E-business
10. E-commerce
11. Difference between E-business and E-commerce
12. Relation between E-business and E-commerce
13. Advantages of E-commerce
14. Disadvantages of E-commerce
E-business technologies include hardware, the internet, databases, and online payment systems that enable electronic business. Appropriate use of these technologies, including understanding their design choices and impacts, is important for developing effective e-business solutions. Key e-business applications include customer relationship management systems, enterprise resource planning systems, document management systems, and human resources management systems to help businesses conduct operations and transactions electronically. Security is also essential for e-business to ensure confidentiality, integrity, and availability of information during online transactions.
IT Training In Ambala Cantt! Batra Computer Centregroversimrans
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Cherrypickbox is an enterprise collaboration platform that allows users to create workgroups, manage tasks, share content, integrate business applications and devices, and customize workflows. It provides a single access point for collaboration, improves communication and productivity within organizations, and enables digital transformation. Cherrypickbox can be deployed on-premises or in the cloud based on an organization's needs and includes security, access controls, and flexible integration and deployment options.
In a simplistic sense, internal to an organisation, it can mean a
paperless environment but this narrow interpretation may be a
block in the transformation.
Electronic commerce involves the trading of goods and services over computer networks like the Internet. It uses technologies like mobile commerce, electronic funds transfer, and inventory management systems. Modern e-commerce often uses the World Wide Web for transactions.
The key platforms of e-commerce are business-to-business (B2B), business-to-consumer (B2C), consumer-to-consumer (C2C), customer-to-business (C2B), business-to-employee (B2E), and business-to-government (B2G). Each one involves the exchange of goods or services between different entities over computer networks and the Internet.
Setting up an e-commerce website involves
The document discusses key concepts related to e-commerce and e-business. It defines e-business and e-commerce, and outlines the three main categories of e-commerce: business-to-business (B2B), business-to-consumer (B2C), and consumer-to-consumer (C2C). The document also discusses e-commerce fundamentals, infrastructure, environment, supply chain management, e-marketing, customer relationship management, change management, and m-commerce.
The document discusses various information systems used within organizations, including transaction processing systems, functional information systems, customer relationship management systems, and systems for integration. It provides details on how transaction processing systems collect and process data from business transactions. It also summarizes various channel, accounting/finance, human resource, and CRM systems and how they support related organizational functions.
21st century has been defined by application of and advancement in information technology. Information technology has become an integral part of our daily life. According to Information Technology Association of America, information technology is defined as “the study, design, development, application, implementation, support or management of computer-based information systems.”
Information technology has served as a big change agent in different aspect of business and society. It has proven game changer in resolving economic and social issues.
Advancement and application of information technology are ever changing.
Electronic and mobile commerce and enterprise systemsNaveed Zahoor
This document provides an overview of electronic and mobile commerce, including definitions, applications, infrastructure components, and transaction processing systems. It discusses how e-commerce and m-commerce allow businesses to conduct transactions electronically over computer networks. Key points include that e-commerce includes business-to-business, business-to-consumer, and consumer-to-consumer transactions, while m-commerce relies on mobile devices. The document also outlines the necessary hardware, software, payment systems, and other technology to support electronic and mobile commerce.
This document provides an overview of e-business and recent trends in marketing. It defines e-business as utilizing information and communication technologies to support all business activities. Key benefits of e-business include lower startup costs, broader customer reach, and new revenue streams through online sales. The document also outlines various e-business models and terms, including sources of revenue, required business activities and resources, and drivers of the growing Indian e-commerce market. Overall, the document discusses how e-business can help companies expand their customer base, become more competitive, and create new online business opportunities.
The document discusses e-business systems and their key components and functions. It describes how different functional areas of an organization work together using enterprise applications like ERP, SCM, and CRM software. These applications help integrate internal business processes with customers and suppliers. The applications are interconnected through enterprise application integration software to allow seamless data exchange between different systems based on business process models. Transaction processing systems capture data from business events and process it in real-time or in batches to update databases and generate documents. Enterprise collaboration systems enhance communication, coordination, and collaboration across teams through tools like email, videoconferencing, and databases.
In today’s digitized world, customers and employees are increasingly expecting personalized user experiences. Portal software offers a single point of access to the applications, services, and social connections employees or customers need and now expect.
MyHub's web-based portal software provides a single, secure, and central space for both customers and employees to access and share important information.
This document analyzes and describes various tools used for e-commerce. It identifies digital payment, email marketing, analytics and tracking, shipping integrations, supply chain management, digital products, web content management, knowledge management, social media, and customer relationship management as key e-commerce tools. For each tool, the document provides a brief definition and examples of platforms or software used. The conclusion emphasizes that e-commerce tools allow flexible business conduct and easy access to target audiences globally through online channels.
This video is presented by USEP's BSCS student Melissa B. Carpio under Mr. ND Arquillano as a partial fulfilment for Elective 4 -E-Commerce.
It talks about:
*Introduction to e-business and e-commerce
*E-commerce fundamentals
*E-business infrastructure
*E-environment
*Supply chain management
*E-marketing
*Customer relationship management
*Change management
*Analysis and design
*M-Commerce
*Management of mobile commerce services
The document defines electronic business (e-business) and e-commerce, and distinguishes between the two terms. E-business refers more broadly to the strategic use of electronic capabilities across a business's functions and value chain, while e-commerce is a subset focusing on online transactions. Effective e-business allows companies to link internal and external systems more efficiently to better satisfy customers and collaborate with partners. While e-commerce involves monetary transactions online, e-business does not necessarily require money exchanges.
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2. TRANSACTION PROCESSING
SYSTEMS
Transaction processing systems (TPS) are cross-functional
information systems that process data resulting from the occurrence
of business transactions.
Transactions are events that occur as part of doing business, such as
sales, purchases, deposits, withdrawals, refunds, and payments.
Think, for example, of the data generated whenever a business sells
something to a customer on credit, whether in a retail store or at an
e-commerce site on the Web. Data about the customer, product,
salesperson, store, and so on, must be captured and processed.
3. ONLINE TRANSACTION
PROCESSING SYSTEMS
Online transaction processing systems play a strategic role in Web-
enabled businesses. Many firms are using the Internet and other
networks that tie them electronically to their customers or suppliers
for online transaction processing (OLTP). Such real-time systems,
which capture and process transactions immediately, can help firms
provide superior service to customers and other trading partners.
4. THE TRANSACTION PROCESSING
CYCLE
Transaction processing systems, capture and process data describing
business transactions, update organizational databases, and produce
a variety of information products.
5. DATA ENTRY
The first step of the transaction processing cycle is the capture of
business data. For example, transaction data may be collected by
point-of-sale terminals using optical scanning of bar codes and
credit card readers at a retail store or other business. Transaction
data can also be captured at an e-commerce Web site on the Internet.
6. TRANSACTION PROCESSING
Transaction processing systems process data in two basic ways: (1)
batch processing , where transaction data are accumulated over a
period of time and processed periodically, and (2) real-time
processing (also called online processing), where data are processed
immediately after a transaction occurs. All online transaction
processing systems incorporate real-time processing capabilities.
Many online systems also depend on the capabilities of fault tolerant
computer systems that can continue to operate even if parts of the
system fail.
7. DATABASE MAINTENANCE
An organization’s databases must be updated by its transaction
processing systems so that they are always correct and up-to-date.
Therefore, transaction processing systems serve to assist in
maintaining the corporate databases of an organization to reflect
changes resulting from day-to-day business transactions. For
example, credit sales made to customers will cause customer account
balances to be increased and the amount of inventory on hand to be
decreased. Database maintenance ensures that these and other
changes are reflected in the data records stored in the company’s
databases
8. DOCUMENT AND REPORT
GENERATION
Transaction processing systems produce a variety of documents and
reports. Examples of transaction documents include purchase orders,
paychecks, sales receipts, invoices, and customer statements.
Transaction reports might take the form of a transaction listing such
as a payroll register, or edit reports that describe errors detected
during processing.
9. INQUIRY PROCESSING
Many transaction processing systems allow you to use the Internet,
intranets, extranets, and Web browsers or database management
query languages to make inquiries and receive responses concerning
the results of transaction processing activity. Typically, responses are
displayed in a variety of prespecified formats or screens. For
example, you might check on the status of a sales order, the balance
in an account, or the amount of stock in inventory and receive
immediate responses at your PC.
10. ENTERPRISE COLLABORATION
SYSTEMS
Enterprise collaboration systems (ECS) are cross-functional
information systems that enhance communication, coordination, and
collaboration among the members of business teams and
workgroups. Information technology, especially Internet technologies,
provides tools to help us collaborate—to communicate ideas, share
resources, and coordinate our cooperative work efforts as members
of the many formal and informal process and project teams and
workgroups that make up many of today’s organizations. Thus, the
goal of enterprise collaboration systems is to enable us to work
together more easily and effectively by helping us to:
• Communicate: Share information with each other.
• Coordinate: Organize our individual work efforts and use of
resources.
12. TOOLS FOR ENTERPRISE
COLLABORATION
The capabilities and potential of the Internet, as well as intranets and
extranets, are driving the demand for better enterprise collaboration
tools in business. However, Internet technologies like Web browsers
and servers, hypermedia documents and databases, and intranets and
extranets provide the hardware, software, data, and network
platforms for many of the groupware tools for enterprise
collaboration that business users want.
13. ELECTRONIC COMMUNICATION
TOOLS
Electronic communication tools include e-mail, voice mail, faxing,
Web publishing, bulletin board systems, paging, and Internet phone
systems. These tools enable you to send electronically messages,
documents, and files in data, text, voice, or multimedia over
computer networks. This helps you share everything from voice and
text messages to copies of project documents and data files with
your team members, wherever they may be. The ease and efficiency
of such communications are major contributors to the collaboration
process.
14. ELECTRONIC CONFERENCING
TOOLS
Electronic conferencing tools help people communicate and
collaborate as they work together. A variety of conferencing methods
enable the members of teams and workgroups at different locations
to exchange ideas interactively at the same time, or at different times
at their convenience. These include data and voice conferencing,
videoconferencing, chat systems, and discussion forums. Electronic
conferencing options also include electronic meeting systems and
other group support systems where team members can meet at the
same time and place in a decision room setting, or use the Internet to
work collaboratively anywhere in the world.
15. COLLABORATIVE WORK
MANAGEMENT TOOLS
Collaborative work management tools help people accomplish or
manage group work activities. This category of software includes
calendaring and scheduling tools, task and project management,
workflow systems, and knowledge management tools.
17. FUNCTIONAL BUSINESS SYSTEMS
Functional Business System is a variety of types of
information systems(transaction processing, management
information , decision support , and so on) that support
the business functions of accounting, finance, marketing, operation
management and human resource management.
18.
19. MARKETING INFORMATION SYSTEM
Marketing information system provide information technologies that
support major components of the marketing function. For example,
Internet/intranet Web sites and services make an interactive
marketing process possible where customers can become partners in
creating, marketing, purchasing, and improving products and
services. Sales force automation systems use mobile computing and
Internet technologies to automate many information processing
activities for sales support and management.
21. INTERACTIVE MARKETING
The term interactive marketing has been coined to describe a
customer-focused marketing process that is based on using the
Internet, intranets, and extranets to establish two-way transactions
between a business and its customers or potential customers.
The goal of interactive marketing is to enable a company to use those
networks profitably to attract and keep customers who will become
partners with the business in creating, purchasing, and improving
products and services.
22. TARGETED MARKETING
Targeted marketing has become an important tool in developing
advertising and promotion strategies to strengthen a company’s e-
commerce initiatives, as well as its traditional business venues.
Targeted marketing is an advertising and promotion management
concept that includes five targeting components:
23. COMMUNITY
Companies can customize their Web advertising messages and
promotion methods to appeal to people in specific communities.
They can be communities of interest, such as virtual communities of
online sporting enthusiasts, or arts and crafts hobbyists, or
geographic communities formed by the Web sites of a city or other
local organization.
24. CONTENT
Advertising, such as electronic billboards or banners, can be placed
on a variety of selected Web sites, in addition to a company’s Web
site. The content of these messages is aimed at the targeted
audience. An ad for a product campaign on the opening page of an
Internet search engine is a typical example.
25. CONTEXT
Advertising appears only in Web pages that are relevant to the
content of a product or service. So, advertising is targeted only at
people who are already looking for information about a subject
matter (e.g., vacation travel) that is related to a company’s products
(e.g., car rental services).
27. ONLINE BEHAVIOR
Advertising and promotion efforts can be tailored to each visit to a
site by an individual. This strategy is based on a variety of tracking
techniques, such as Web “cookie” files recorded on the visitor’s disk
drive from previous visits. This enables a company to track a person’s
online behavior at its Web site so marketing efforts (such as coupons
redeemable at retail stores or e-commerce Web sites) can be targeted
to that individual at each visit to its Web site
28. SALES FORCE AUTOMATION
Increasingly, computers and the Internet are providing the basis for
sales force automation. In many companies, the sales force is being
outfitted with notebook computers, Web browsers, and sales contact
management software that connect them to marketing Web sites on
the Internet, extranets, and their company intranets. This not only
increases the personal productivity of salespeople, but it dramatically
speeds up the capture and analysis of sales data from the field to
marketing managers at company headquarters. In return, it allows
marketing and sales management to improve the delivery of
information and the support they provide to their salespeople.
Therefore, many companies are viewing sales force automation as a
way to gain a strategic advantage in sales productivity and marketing
responsiveness.
29. MANUFACTURING
SYSTEMS
Manufacturing information systems support the
production/operations function that includes all activities concerned
with the planning and control of the processes producing goods or
services. Thus, the production/operations function is concerned with
the management of the operational processes and systems of all
business firms. Information systems used for operations management
and transaction processing support all firms that must plan, monitor,
and control inventories, purchases, and the flow of goods and
service.
30. COMPUTER INTEGRATED
MANUFACTURING
A variety of manufacturing information systems, many of them Web-
enabled, are used to support computer-integrated manufacturing
(CIM).
An overall concept that emphasizes that the objectives of computer-
based systems in manufacturing must be to:
• Simplify (reengineer) production processes, product designs, and
factory organization as a vital foundation to automation and
integration.
• Automate production processes and the business functions that
support them
with computers, machines, and robots.
• Integrate all production and support processes using computer
networks, cross functional business software, and other information
technologies.
31. CONT..
The overall goal of CIM and such manufacturing information systems is to
create
flexible, agile, manufacturing processes that efficiently produce products of
the highest quality. Thus, CIM supports the concepts of flexible
manufacturing systems, agile manufacturing, and total quality management.
Manufacturing information systems help companies simplify, automate, and
integrate
many of the activities needed to produce products of all kinds. For example,
computers
are used to help engineers design better products using both computer-
aided engineering
(CAE) and computer-aided design (CAD) systems, and better production
processes with
computer-aided process planning. They are also used to help plan the types
of material
33. CONT..
Computer-aided manufacturing (CAM) systems are those that
automate the production process.
For example, this could be accomplished by monitoring and
controlling the production process in a factory (manufacturing
execution systems) or by directly controlling a physical process
(process control), a machine tool (machine control), or machines with
some humanlike work capabilities (robots)
34. CONT..
Manufacturing execution systems (MES) are performance-monitoring
information
systems for factory floor operations. They monitor, track, and control
the five essential
components involved in a production process: materials, equipment,
personnel, instructions and specifications, and production facilities.
MES includes shop floor scheduling and control, machine control,
robotics control, and process control systems. These manufacturing
systems monitor, report, and adjust the status and performance of
production components to help a company achieve a flexible, high-
quality manufacturing process.
35. CONT..
Process control is the use of computers to control an ongoing
physical process.
Process control computers control physical processes in petroleum
refineries, cement
plants, steel mills, chemical plants, food product manufacturing
plants, pulp and paper mills, electric power plants, and so on.
A process control computer system requires the use of special
sensing devices that measure physical phenomena such as
temperature or pressure changes. These continuous physical
measurements are converted to digital form by analog-to-digital
converters and relayed to computers for processing.
36. CONT..
Machine control is the use of computers to control the actions of
machines. This is
also popularly called numerical control. The computer-based control
of machine tools
to manufacture products of all kinds is a typical numerical control
application used by
many factories throughout the world.
37. HUMAN RESOURCE SYSTEMS
The human resource management (HRM) function involves the recruitment,
placement, evaluation, compensation, and development of the employees of
an organization. The goal of human resource management is the effective
and efficient use of the
human resources of a company.
Thus, human resource information systems (HRIS) are designed to support
(1) planning to meet the personnel needs of the business
(2) development of employees to their full potential
(3) control of all personnel policies and programs.
38. CONT..
Originally, businesses used
computer-based information
systems to:
(1) produce paychecks and payroll
reports
(2) maintain personnel records
(3) analyze the use of personnel in
business operations.
Many firms have gone beyond
these traditional personnel
management functions and have
developed human resource
information systems that also
support
(1) recruitment, selection, and hiring
(2) job placement
(3) performance appraisals
(4) employee benefits analysis
(5) training and development
(6) health, safety, and security.
39.
40. ACCOUNTING
SYSTEMS
Accounting information systems are the oldest and most widely used
information
systems in business. They record and report business transactions
and other economic
events. Computer-based accounting systems record and report the
flow of funds
through an organization on a historical basis and produce important
financial statements such as balance sheets and income statements.
Such systems also produce forecasts of future conditions such as
projected financial statements and financial budgets. A firm’s
financial performance is measured against such forecasts by other
analytical accounting reports.
41. CONT..
Operational accounting systems emphasize legal and historical
record-keeping and
the production of accurate financial statements. Typically, these
systems include transaction processing systems such as order
processing, inventory control, accounts receivable, accounts payable,
payroll, and general ledger systems.
42.
43. FINANCIAL
MANAGEMENT
SYSTEMS
Computer-based financial management systems support business
managers and professionals in decisions concerning
(1) the financing of a business
(2) the allocation and control of financial resources within a business.
Major financial management system categories include cash and
investment management, capital budgeting, financial forecasting, and
financial planning.
45. CONT..
Financial analysts also typically use electronic spreadsheets and other
financial
planning software to evaluate the present and projected financial
performance of a
business. They also help determine the financing needs of a business
and analyze
alternative methods of financing.