Creating LEADers Through Learning: The Strategy Behind the LEAD Program at Conduent

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Frequently Asked Questions

THE BIONIC CLO
September 2018
Chris Harry | TEKsystems
Executive Director of Professional
Development at TEKsystems
How TEKsystems has Created the Infrastructure for Skills
Sarah Danzl | Degreed
Director, Communications
degreed.com/sarahdanzl

Degreed is a unified
learning platform that
helps organizations and
people target learning at
their skills gaps —
however and wherever
they build their expertise.
INTERNAL LEARNING & TALENT SYSTEMS
+
EXTERNAL TRAINING CONTENT
+
INFORMAL LEARNING ECOSYSTEM
ABOUT
DEGREED
LMS
Instructor-
led classes
Videos
Webinars
Custom
Portals
Online
Courses
MOOCs
Books
Articles
Live
Events

HELLO.
TODAY’S AGENDA
L&D STRATEGY
New mindsets

L&D OPERATIONS
New skillsets

L&D TECHNOLOGY
New toolsets

Q&A
1
2
3
+

SKILLS IN THE
ON-DEMAND
ECONOMY

Modern workplace learning
means doing things differently
and doing different things.
Centre for learning and performance Technologies
founder, Jane Hart
“
Source: C4LPT, What does it mean to transform workplace learning?, 3/2017

Do you know what
skills your people have?

Do you know what
skills they need next? 56%
of the workforce’s skill-sets do
not match changes in their
companies’ markets, strategies,
goals or business models.
ATD, Bridging the Skills Gap: Workforce Development is Everyone’s Business, 2015

TEKSYSTEMS
IS THINKING
DIFFERENTLY
ABOUT L&D
Most organizations invest
primarily for efficiency
and productivity, not for
engagement. But not you.
So how is TEKsystems
evolving the strategies for
developing people…and
why?

From occasional re-skilling to
continuous up-skilling
CEB / Gartner, Preparing Employees for Shifting Skills Needs, 2018
37%
of the skills people use today were
learned in the last year. 19% of the
skills we learned last year are no
longer relevant.

333 Articles
213 Videos
25 Podcasts
4 Events
10 Books
2 Courses
337 Topics
87 Sources
3 Devices
I’LL BET
IT’S A LOT
MORE THAN
YOU THINK
Here’s how I learned
over the last year…
Source: Degreed data, 1/2018 to 8/2018

We develop those
skills through an
infinite mix of
resources
79%
of learning now comes from
sources outside the central L&D
function.
CEB / Gartner, More Learning Through Less Learning: Reframing Learning Culture, 2014

Retooling L&D #DegreedFocus
Our learning is increasingly disconnected from our HR
and business systems
EVERY DAY EVERY WEEK EVERY MONTH EVERY QUARTER ONCE A YEAR
Source: Degreed, How the Workforce Learns in 2016, 1/2016
Coaching &
mentoring
e-learning courses
Instructor-led classes
Conferences &
trade shows
Web search
Peer/team
interaction
Articles & blogs
Videos
Books
Apps
Online networks
Webinars
Live networking
Online
courses
Podcasts &
audio books
Live classes (external)
SELF-DIRECTEDL&D-LED

TEKsystems
shares the
learning
responsibilities
You still need traditional
L&D. But you’re also
looking to enable more
self-serve and peer-to-
peer learning.
So how is TEKsystems
rebalancing your L&D
team, time and money to
manage less and empower
more?

The Technology
to Get You
Through the
Future

THE OLD WAY: CREATING CONTENT
Occasional, event-driven and standardized
Source: Degreed, The Tools You Need For The Learning Culture You Want, 5/2017
ANALYZE
DESIGN
EVALUATE
1 2 5
DEVELOP
3
IMPLEMENT
4

THE NEW WAY: CREATING CONDITIONS
Continuous, career-long and personalized
Source: Degreed, The Tools You Need For The Learning Culture You Want, 5/2017
UNDERSTAND
BUILD
MANAGE
CONNECT
ENGAGE
MEASURE
ENABLE 1
2
3
4
6
7
<
5
<

TEKSYSTEMS
IS INVESTING
DIFFERENTLY
IN L&D NOW
New content, tools and
technology can make
L&D faster and cheaper
– and make some new
things possible.
What is the new model
that enables this to work
at TEKsystems.

We see 3 big shifts reshaping the future of L&D
Degreed, 2018
periodic training Continuous development
STRATEGY
L&D-managed self / manager driven
OPERATIONS
integrated systems open ecosystems
TECHNOLOGY

In any position in the company,
including mine, you need to work
very hard on learning new skills
every day.
Washington Post, The Tao of Paul Polman, 2015
CHIEF EXECUTIVE OFFICER, PAUL POLMAN
“

QUESTIONS?
FOR DEGREED
get.degreed.com
@degreed

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Tuesday, September 25, 2018
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Creating LEADers Through Learning: The Strategy Behind the LEAD Program at Conduent

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Creating LEADers Through Learning: The Strategy Behind the LEAD Program at Conduent