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ROI Summary for Riverbed’s Application 
Performance Management Portfolio 
Key Performance Improvements Realized from 
Customers Who Deployed Riverbed SteelCentral 
Business Value Benefits – Average Annual 
Benefits per 100 users 
3 Year 
ROI 
Payback 
Period 
Hours Saved per User 
Average Annual Benefits 
(per 100 users) 
Reduction in Downtime 
© 2014 IDC. www.idc.com | Document #249937 
521% 
6.4 
MONTHS 
8.8 
$20,361 
82.4% 
IT Staff 
Productivity 
Business Productivity 
Risk Management 
Infrastructure 
Cost Reduction 
$8,225 
$7,474 
$3,731 
$931 
Business Value Snapshot 
IDC White Paper | The Business Value and ROI Achieved with Riverbed in Analyzing, Diagnosing, and Resolving Application Performance Issues 
“Riverbed has helped us remove the blame game because we can pinpoint things. We used to have to bring 10-15 people in to bring an app back up, and the discussion was ‘whose issue is this?’ Now, when we have a problem, it’s only 2-3 people helping to solve the problem.” 
— Application manager at a large U.S. technology manufacturer

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Riverbed Business Value Snapshot

  • 1. ROI Summary for Riverbed’s Application Performance Management Portfolio Key Performance Improvements Realized from Customers Who Deployed Riverbed SteelCentral Business Value Benefits – Average Annual Benefits per 100 users 3 Year ROI Payback Period Hours Saved per User Average Annual Benefits (per 100 users) Reduction in Downtime © 2014 IDC. www.idc.com | Document #249937 521% 6.4 MONTHS 8.8 $20,361 82.4% IT Staff Productivity Business Productivity Risk Management Infrastructure Cost Reduction $8,225 $7,474 $3,731 $931 Business Value Snapshot IDC White Paper | The Business Value and ROI Achieved with Riverbed in Analyzing, Diagnosing, and Resolving Application Performance Issues “Riverbed has helped us remove the blame game because we can pinpoint things. We used to have to bring 10-15 people in to bring an app back up, and the discussion was ‘whose issue is this?’ Now, when we have a problem, it’s only 2-3 people helping to solve the problem.” — Application manager at a large U.S. technology manufacturer
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