This document profiles Antonio Frigerio, a Salesforce partner since 2002 that provides CRM and customer experience expertise. It has delivered over 200 Salesforce projects with 40 resources across international markets. As a Gold Consulting Partner, it has delivered over 10 Marketing Cloud projects focused on digital strategy, 1-to-1 customer journeys, and omni-channel. It also partners with Force.com, Heroku, and has an app for manufacturers. The vision is presented of integrating customer data across systems to generate a 360-degree view of the customer.