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SAP- Implementation for TAFE


   Learning Management and Business Reform Program
   Better Systems, Brighter Futures




Learning Management and Business Reform              March 2011
Better Systems, Brighter Futures
SAP LMBR: Why change our systems?

         Deliver better services to our customers and staff

         Your feedback told us that many of the current systems were clunky and
          didn’t meet Institute business needs

         There are over 100 fragmented technology applications within the current
          Finance, Human Resources, Payroll, and Student Administration systems

         There is an inability to consolidate Finance, HR and delivery data easily in
          order to meet internal, State and Commonwealth reporting requirements

         Current systems are over 15 years old and are costly, complicated, not
          integrated and not effectively meeting Institutes’ current or future needs

         Current systems are failing



Learning Management and Business Reform
                                                                                       Page 2
Better Systems, Brighter Futures
What is SAP(Learning Management Business Reform)?
        It will bring about a staged replacement of the Department’s
        current technology systems including:

                             Finance
                                                       SAP
                               HR/Payroll


                   Student Administration &
                                                 Pre procurement
                    Learning Management


        It is not just a computer and systems replacement program


Learning Management and Business Reform
                                                                       Page 3
Better Systems, Brighter Futures
SAPtimelines
      2008                 2009        2010               2011               2012          2013         2014            2015

      Systems & Process
           Design                                                                                 Legend

      Corporate Finance R1.1 (JDE)                                                                      Shared Service Centres

                                                                                                           System Implementation
      TAFE Finance R1.1a (TIFS) Planned
      Schools Finance R1.2 (OASIS)                    Phased
                                                      implementation


      TAFE HR/Payroll (Lattice) Planned 2.1


      Schools/Corp HR/Payroll

                                                                 First implementation
     Project Preparation, Planning &                                               SALM for Schools
     Business Requirements

                                          First implementation

     New Student Administration & VLE (SC                                               SALM for TAFE

Learning Management and Business Reform
                                                                                                                          Page 4
Better Systems, Brighter Futures
SAPand Systems – Timeline

          2008                     2009    2010      2011        2012          2013   2014


                                           TIPA
                                           MEVI - ORP
                         SAP – Finance
                                    SAP – Human Resources
                                               SALM – SCIS/CLAMS Replacement
         Finance– Shared Service Centre
                                    HR– Shared Service Centre


Learning Management and Business Reform

Better Systems, Brighter Futures
Examples of Systems replaced or impacted

               Current System               Replacement System                               Acronym
               TIFS                         SAP Finance                                      SAP

               Lattice                      SAP Human Resources                              SAP

               CLAMS                        Student Administration and Learning Management   SALM

               SIS and CIS                  Student Administration and Learning Management   SALM

               Institute Planning Systems   TAFE Integrated Planning Application             TIPA

               Paper-based Enrolments       Online Registration and Payment                  MEVI ORP




              Many systems that relate to or support the above core systems may be
              replaced also



Learning Management and Business Reform
                                                                                                        Page 6
Better Systems, Brighter Futures
How will Finance be impacted?




                                          For procurement
                                            No paper PR2’s
                                             anymore…
                                            Online Shopping Cart
                                            Line Manager
                                             approves via approval
                                             workflow




Learning Management and Business Reform

Better Systems, Brighter Futures
Impact on Head Teachers and Managers

      There will be change and change is sometimes difficult to manage
      Most transactions will be electronic
      Many current manual workflows will be automatic in the system
      Line managers need to approve expenditure online within 3 days
      Reports will be real time, transparent and able to be customised
      Sections and Institutes may have to reform processes to achieve efficiencies
      New electronic forms, processes and workflows may be difficult for some
      Multiple systems to manage initially
      TIPA will eventually drive the budget input into SAP for sections, faculty,
       campus



Learning Management and Business Reform
                                                                                     Page 8
Better Systems, Brighter Futures
Shared Service Centre
             Shared Services

         Support Finance and HR/Payroll services
         Transactions will be processed through Shared Service
          Centre
         Processes requiring strategic business decisions will remain
          in the Institutes/ Portfolios
         Transactions will be streamlined with fewer delays
         High volume low impact work will go to a Shared Service
          Centre



Learning Management and Business Reform
                                                                     Page 9
Better Systems, Brighter Futures
What is SAPSALM?

                         Learning Management and Business Reform (LMBR) for
                        Student Administration and Learning Management (SALM)

     SAPSALM is an investment in improving teaching, learning and customer service which
       will:

          Support an innovative teaching and learning environment focussing on personalised
           services to students
          Mitigate the risk of critical system failure and inadequacies of current systems
          Streamline services by better integrating people, processes and systems
          Position TAFE Institutes to be more responsive to customers in a competitive market
           place
          Position TAFE for the decade ahead



Learning Management and Business Reform

Better Systems, Brighter Futures
The process so far


                                       Identification of ‘to be’ business requirements
                        Late 2008


                                       Expression of Interest – a number of vendors have
                            2009        the capacity and capability to deliver a SALM
                                        solution for both Schools and TAFE

                          2009/10      Development of the DET SAPSALM Business
                                        Case

                            2010       Contracting of external consultants to provide
                                        advice and expertise for the next stages.




Learning Management and Business Reform

Better Systems, Brighter Futures
The SALM program roadmap builds on the work that has been undertaken to
  date to deliver business led, technology enabled transformation




   Milestones:
                                                                             Overall Program Governance and Management

                                                                Technology and Operations Survival Plan (DET, TAFE, Schools)

                   PROJECT 0                  PROJECT 1                           PROJECT 2                                        PROJECT 3 to PROJECT N
                     Treasury       SALM Strategy &      Vendor Selection &        Initial Solution
                                                                                                                                 Progressive Roll-out of SALM Capabilities
                     Business      Conceptual Design      Contract Award          Implementation
                       Case
                                     SALM Vision &
                                                         Tender development     Baseline Solutions    Project 2 functionality:
                                      Value Drivers
                                                                                                                                   Design
                                                             Response                Confirm
                                   SALM Benefits Model       Evaluation            Functional Fit
                                                                                                             Implement
                                    SALM Strategy &       Recommendation          Confirm roll-out
                                                                                    approach                                             Configure
                                       Roadmap

                                     Target SALM         Contract Negotiation        Detailed
                                    Operating Model                             Implementation Plan                Test
                                                                                                                   Test
                                                                                                                                 Build
                                    SALM Technology       Vendor(s) Award
                                    FIT/GAP Analysis

                                Conceptual Technology     Business Cases &
                                 Solution Architecture     Program Budget

                                     SALM Solution        Confirm Baseline
                                      Specification      Solution approaches




                                    Current
                                     focus




Learning Management and Business Reform
                                                                                                                                                                             Page 12
Better Systems, Brighter Futures
Where we are up to

  All Institutes have now formed a Change Network

  Customer Support and SAPstaff have worked with each Institute Change
   Network to prepare:
              Institute Business Transition Plan
              Induction Pack
              Business Engagement Plan
              Customised documentation including slide decks to suit individual Institute context

  Transition planning for TAFE Finance 1.1a Go Live (1 July) has occurred
   in 8 of 10 Institutes. All Institutes will be completed by end March.

  Video Conferences
              occur fortnightly with the Change Network Leaders
              occur weekly with Finance teams.
Learning Management and Business Reform
                                                                                              Page 13
Better Systems, Brighter Futures
The Change Model – TAFE Finance 1.1a
     Recognises the uniqueness of Institutes by each Change Network planning and
      developing an ‘Institute-centric’ Transition Plan.

     The aim of the TAFE Finance 1.1a Change Model is to enhance the benefits and
      minimise any adverse impacts/risks.

     The TAFE Finance 1.1a Change Model enables Institutes to:

                 Identify the change – New systems and business process changes that will lead to
                  and provide opportunity for business reform

                 Plan the change – Identification of key stakeholders and user engagement

                 Manage the change – Committed leadership within Institutes and development of
                  contextualised Institute Transition Plan including role mapping and training

                 Monitor the change – Monitoring readiness of Institutes for the change through a
                  range of assessments and surveys.


Learning Management and Business Reform
                                                                                              Page 14
Better Systems, Brighter Futures
Transition planning in Institutes - Observations

        Key groups in Institutes, including Head Teachers, are seeing real benefits of
         the change engagement process.

        The ‘learning’ from 1.1 will be mitigated in the TAFE release e.g. improve
         approach to role mapping, staff access to SAP and training.

        The approach has achieved a positive response and a strong level of
         confidence in implementation in all Institutes.

        Potential barriers to success have been identified e.g. TIPA
         interface, MEVI/ECRI interface, trainer numbers, computer room access for
         training.

        Provides the opportunity to raise business reform in Institute context.

        Institute Directors to set the reform context for the Institute.

        Clear statements will be made on the move to Shared Service Centre
Learning Management and Business Reform
                                                                                      Page 15
Better Systems, Brighter Futures
Training


           Training will be delivered by TAFE at various TAFE NSW Colleges


       Who receives training?

           All staff who require access to SAP to perform or approve finance-
            related processes will require relevant training in SAP

           A detailed exercise has been undertaken to balance courses to needs of
            individual job roles and knowledge of upstream and downstream
            processes




Learning Management and Business Reform
                                                                                 Page 16
Better Systems, Brighter Futures
Further Information
   You can access information on SAPand the implementation of the Shared
   Service Centre for finance and SAP through a number of ways, including:

    SAPIntranet site              detwww.det.nsw.edu.au/deptresources/lmbr

    Email Communications sent via Jim Breen

    Vodcasts located on the intranet site

    FAQ located on the intranet site

    Stakeholder Newsletters

    TAFE SAPContacts:
   XXXXXXX




Learning Management and Business Reform
                                                                              Page 17
Better Systems, Brighter Futures
Questions and Discussion




Learning Management and Business Reform
                                          Page 18
Better Systems, Brighter Futures

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Tafe managers presentation25mar11 by aditi presales

  • 1. SAP- Implementation for TAFE Learning Management and Business Reform Program Better Systems, Brighter Futures Learning Management and Business Reform March 2011 Better Systems, Brighter Futures
  • 2. SAP LMBR: Why change our systems?  Deliver better services to our customers and staff  Your feedback told us that many of the current systems were clunky and didn’t meet Institute business needs  There are over 100 fragmented technology applications within the current Finance, Human Resources, Payroll, and Student Administration systems  There is an inability to consolidate Finance, HR and delivery data easily in order to meet internal, State and Commonwealth reporting requirements  Current systems are over 15 years old and are costly, complicated, not integrated and not effectively meeting Institutes’ current or future needs  Current systems are failing Learning Management and Business Reform Page 2 Better Systems, Brighter Futures
  • 3. What is SAP(Learning Management Business Reform)? It will bring about a staged replacement of the Department’s current technology systems including: Finance SAP HR/Payroll Student Administration & Pre procurement Learning Management It is not just a computer and systems replacement program Learning Management and Business Reform Page 3 Better Systems, Brighter Futures
  • 4. SAPtimelines 2008 2009 2010 2011 2012 2013 2014 2015 Systems & Process Design Legend Corporate Finance R1.1 (JDE) Shared Service Centres System Implementation TAFE Finance R1.1a (TIFS) Planned Schools Finance R1.2 (OASIS) Phased implementation TAFE HR/Payroll (Lattice) Planned 2.1 Schools/Corp HR/Payroll First implementation Project Preparation, Planning & SALM for Schools Business Requirements First implementation New Student Administration & VLE (SC SALM for TAFE Learning Management and Business Reform Page 4 Better Systems, Brighter Futures
  • 5. SAPand Systems – Timeline 2008 2009 2010 2011 2012 2013 2014 TIPA MEVI - ORP SAP – Finance SAP – Human Resources SALM – SCIS/CLAMS Replacement Finance– Shared Service Centre HR– Shared Service Centre Learning Management and Business Reform Better Systems, Brighter Futures
  • 6. Examples of Systems replaced or impacted Current System Replacement System Acronym TIFS SAP Finance SAP Lattice SAP Human Resources SAP CLAMS Student Administration and Learning Management SALM SIS and CIS Student Administration and Learning Management SALM Institute Planning Systems TAFE Integrated Planning Application TIPA Paper-based Enrolments Online Registration and Payment MEVI ORP Many systems that relate to or support the above core systems may be replaced also Learning Management and Business Reform Page 6 Better Systems, Brighter Futures
  • 7. How will Finance be impacted? For procurement  No paper PR2’s anymore…  Online Shopping Cart  Line Manager approves via approval workflow Learning Management and Business Reform Better Systems, Brighter Futures
  • 8. Impact on Head Teachers and Managers  There will be change and change is sometimes difficult to manage  Most transactions will be electronic  Many current manual workflows will be automatic in the system  Line managers need to approve expenditure online within 3 days  Reports will be real time, transparent and able to be customised  Sections and Institutes may have to reform processes to achieve efficiencies  New electronic forms, processes and workflows may be difficult for some  Multiple systems to manage initially  TIPA will eventually drive the budget input into SAP for sections, faculty, campus Learning Management and Business Reform Page 8 Better Systems, Brighter Futures
  • 9. Shared Service Centre Shared Services  Support Finance and HR/Payroll services  Transactions will be processed through Shared Service Centre  Processes requiring strategic business decisions will remain in the Institutes/ Portfolios  Transactions will be streamlined with fewer delays  High volume low impact work will go to a Shared Service Centre Learning Management and Business Reform Page 9 Better Systems, Brighter Futures
  • 10. What is SAPSALM? Learning Management and Business Reform (LMBR) for Student Administration and Learning Management (SALM) SAPSALM is an investment in improving teaching, learning and customer service which will:  Support an innovative teaching and learning environment focussing on personalised services to students  Mitigate the risk of critical system failure and inadequacies of current systems  Streamline services by better integrating people, processes and systems  Position TAFE Institutes to be more responsive to customers in a competitive market place  Position TAFE for the decade ahead Learning Management and Business Reform Better Systems, Brighter Futures
  • 11. The process so far  Identification of ‘to be’ business requirements Late 2008  Expression of Interest – a number of vendors have 2009 the capacity and capability to deliver a SALM solution for both Schools and TAFE 2009/10  Development of the DET SAPSALM Business Case 2010  Contracting of external consultants to provide advice and expertise for the next stages. Learning Management and Business Reform Better Systems, Brighter Futures
  • 12. The SALM program roadmap builds on the work that has been undertaken to date to deliver business led, technology enabled transformation Milestones: Overall Program Governance and Management Technology and Operations Survival Plan (DET, TAFE, Schools) PROJECT 0 PROJECT 1 PROJECT 2 PROJECT 3 to PROJECT N Treasury SALM Strategy & Vendor Selection & Initial Solution Progressive Roll-out of SALM Capabilities Business Conceptual Design Contract Award Implementation Case SALM Vision & Tender development Baseline Solutions Project 2 functionality: Value Drivers Design Response Confirm SALM Benefits Model Evaluation Functional Fit Implement SALM Strategy & Recommendation Confirm roll-out approach Configure Roadmap Target SALM Contract Negotiation Detailed Operating Model Implementation Plan Test Test Build SALM Technology Vendor(s) Award FIT/GAP Analysis Conceptual Technology Business Cases & Solution Architecture Program Budget SALM Solution Confirm Baseline Specification Solution approaches Current focus Learning Management and Business Reform Page 12 Better Systems, Brighter Futures
  • 13. Where we are up to  All Institutes have now formed a Change Network  Customer Support and SAPstaff have worked with each Institute Change Network to prepare:  Institute Business Transition Plan  Induction Pack  Business Engagement Plan  Customised documentation including slide decks to suit individual Institute context  Transition planning for TAFE Finance 1.1a Go Live (1 July) has occurred in 8 of 10 Institutes. All Institutes will be completed by end March.  Video Conferences  occur fortnightly with the Change Network Leaders  occur weekly with Finance teams. Learning Management and Business Reform Page 13 Better Systems, Brighter Futures
  • 14. The Change Model – TAFE Finance 1.1a  Recognises the uniqueness of Institutes by each Change Network planning and developing an ‘Institute-centric’ Transition Plan.  The aim of the TAFE Finance 1.1a Change Model is to enhance the benefits and minimise any adverse impacts/risks.  The TAFE Finance 1.1a Change Model enables Institutes to:  Identify the change – New systems and business process changes that will lead to and provide opportunity for business reform  Plan the change – Identification of key stakeholders and user engagement  Manage the change – Committed leadership within Institutes and development of contextualised Institute Transition Plan including role mapping and training  Monitor the change – Monitoring readiness of Institutes for the change through a range of assessments and surveys. Learning Management and Business Reform Page 14 Better Systems, Brighter Futures
  • 15. Transition planning in Institutes - Observations  Key groups in Institutes, including Head Teachers, are seeing real benefits of the change engagement process.  The ‘learning’ from 1.1 will be mitigated in the TAFE release e.g. improve approach to role mapping, staff access to SAP and training.  The approach has achieved a positive response and a strong level of confidence in implementation in all Institutes.  Potential barriers to success have been identified e.g. TIPA interface, MEVI/ECRI interface, trainer numbers, computer room access for training.  Provides the opportunity to raise business reform in Institute context.  Institute Directors to set the reform context for the Institute.  Clear statements will be made on the move to Shared Service Centre Learning Management and Business Reform Page 15 Better Systems, Brighter Futures
  • 16. Training  Training will be delivered by TAFE at various TAFE NSW Colleges Who receives training?  All staff who require access to SAP to perform or approve finance- related processes will require relevant training in SAP  A detailed exercise has been undertaken to balance courses to needs of individual job roles and knowledge of upstream and downstream processes Learning Management and Business Reform Page 16 Better Systems, Brighter Futures
  • 17. Further Information You can access information on SAPand the implementation of the Shared Service Centre for finance and SAP through a number of ways, including:  SAPIntranet site detwww.det.nsw.edu.au/deptresources/lmbr  Email Communications sent via Jim Breen  Vodcasts located on the intranet site  FAQ located on the intranet site  Stakeholder Newsletters  TAFE SAPContacts: XXXXXXX Learning Management and Business Reform Page 17 Better Systems, Brighter Futures
  • 18. Questions and Discussion Learning Management and Business Reform Page 18 Better Systems, Brighter Futures

Editor's Notes

  1. Maureen – Introduction to LMBR
  翻译: