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Keerthi Thirumalasetty
www.linkedin.com/in/keerthiBA33
keerthiba33@gmail.com
(661) 731-3772
Sr. Business Analyst
SUMMARY
 Over 10+ years as Senior Business Analyst with strong expertise in Risk management and aligning project strategies,
client requirements with overall business plan that lead to enhance efficiency of system and corporate operation.
 Scrum Master certified with a strong understanding of Agile/Scrum/Kanban principles, processes, and practices
 Sound financial domain knowledge of Fixed Income, Bonds, Equities, Trade Cycle, Derivatives (Options and Futures),
Portfolio Management, Sales and Marketing
 Experience in writing documents like Business Requirement Documents (BRD), Functional Requirement Specification
(FRS), System Requirement Specifications (SRS), Change requests, developed Use Case Diagrams, Activity Diagrams,
Business Flow Diagrams, user stories, and acceptance criteria.
 Good knowledge of Software Development Life Cycle (SDLC) methodologies like Agile/Scrum, Rational Unified
Process, Waterfall.
 Hands-on experience as a Business Analyst in directing cross-functional teams of technical experts to analyze systems
& processes and implement infrastructure improvements.
 Knowledge in handling incoming issues by routing in Kanban and Scrum boards, capturing acceptance criteria,
performing UAT, and ensuring the release plan is up to date.
 Wide experience in Determining Task Dependencies, Identifying Milestones & Monitoring Critical Paths using Gantt
Charts, Resource Plans (Schedule & Allocations), Network Diagrams and Entity Relationship Diagrams (ERD)
 Experienced in ARIS Business process models and process workflows in ARIS and iGrafx
 Worked in Agile Frameworks and performed/arranged Agile rituals such as Daily stand-ups, Sprint planning, Retro,
product backlog refinement, showcases, 3-way handshakes and Scrum Meetings/Events.
 Expertise in writing User stories in JIRA, Azure Devops & Storm, technical, process and End User system
Documentation.
 Understand the user stories and provide the Process Design/ E2E Solution for implementing the requirements related
to product/ requirement.
 Working with functional teams in an agile environment, analyze factors and components of systems and processes to
manage interrelationships and facilitate change
 Proven abilities in requirements capture, rapid impact analysis, feasibility analysis and solution design with effective
implementation strategies
 Experience in handling business critical requirements in challenging working environment of multiple teams, cost and
complexity; yet delivering on business needs by ensuring proactive involvement and co-ordination between
stakeholder.
 Facilitate sprint ceremonies such as daily scrums, sprint planning, sprint retrospectives, sprint reviews, incident
management, release management and PI planning
 Utilize a Burn Down chart to monitor Sprint Health, create an open space to share during retrospectives to increase
participation, and help the team improve and become more productive.
 Experience in creating JIRA dashboards, creating Epics, user story cards.
 Develop and maintain agile artifacts such as Burndown Charts, Burnup Charts, Velocity Reports, and Sprint Backlogs
to track progress and identify areas for improvement.
 Experience in facilitating Requirement Validation Sessions (RV), Joint Application Development (JAD) sessions, Brain
storming sessions and Work Group Sessions
 Adapt in identifying functional points and converting Business needs into Business Requirements Document (BRD) &
Software Requirement Specifications (SRS) and User Interface Specification.
 Actively involved in Business Process Re-Engineering, Gap Analysis, Business Refinement Process
 Experienced with Product Development Life Cycle (PDLC), with exposure to GxP validation, showcasing knowledge of
best practices and compliance standards.
 Knowledge in cloud fundamentals, demonstrated by the ability to develop and run queries on cloud platforms,
including practical experience with Databricks.
 Good domain experience in Property and Casualty Insurance, Healthcare, Telecom and Auto Industries.
 Experience in business applications such as Policy administration, Agency / digital customer portals, Document
management systems, and NPI (New Product Implementation).
 Assisted Product owner in various phases of the project life cycle from inception to implementation including the
ability to groom the backlog, finalize sprint work allocation, and able to review and report the status.
 Ability to Communicate Effectively with Business Users, Stakeholders, Programmers, and Technical Staff, Architects.
 Excellent communication, analytical, interpersonal, and presentation skills, good at managing multiple projects
simultaneously.
 Strong track record of quickly learning and adapting in complex situations, eager to leverage a diverse range of talents
in a new engaging professional setting. Committed to lifelong learning and personal development.
 Participating in all agile ceremonies starting from sprint planning, daily scrum calls, sprint review, sprint retrospective.
EDUCATION & CERTIFICATION
 Masters in HRM, 2011 Acharya University
 Bachelors in information technology, 2009 JNTU
 Professional Scrum Master from Scrum.org
SKILLS:
Project Management, Stakeholder Management, Schedule Management, Scope Management, Cost Management, Risk
Management, Change Management, Conflict Management, Team Management, Requirements Gathering, Jira, Confluence,
SQL, Azure Devops (ADO), Visio, lucid Chart, Prototyping, Wireframing, Agile Project Management, Postman API, Software
Development Life Cycle (SDLC), Guidewire, Business analysis, User stories, Analytics & Reporting, New Product
Implementations (NPI), Agile Methodology (Scrum, Lean and Kanban).
ENVIRONMENT:
Agile, Guidewire Insurance Now, Postman, Confluence, Soap UI, SQL, Swagger Editor, Jira, Azure DevOps, Nationwide Portal, ,
Jira, Confluence, SQL, Azure Devops (ADO), Visio, lucid Chart, Prototyping, ISOnet Platform, Content Manager, Verisk portal,
Metadata, API’s, ALM,MS Office (Excel, PowerPoint, Word, Outlook), MS Visio, SnagIt, MS Project, MS SharePoint, Google
sheets, SQL, HP-Xstream, Image-right.
EX P ER I EN C E
Skyylives ( Emergtech Business Sol Inc) OCT 2019 – Till Date
Senior Business Analyst
Description: Skyylives infotech Ltd is a company that delivers content to its customers in the form of electronic documents
through a subscription service. However, the current delivery method poses challenges for customers with respect to content
consumption. Internal authoring application, Content Manager, will serve as the filing data repository for the new system. It
will allow users to create, modify and manage forms, rules, and loss costs filings. The output of the Content Manager will feed
into the new system, which will be integrated with ISO net platform. The primary objective of this project is to develop a new
content delivery system that is more personalized and content-sensitive than the current system. The system should be user-
friendly and allow customers to easily access the content they need.
Responsibilities:
 The Scrum Master/Coordinator will oversee this team’s functionality in the agile software development methodology,
ensuring that they meet the required milestones.
 Candidates must have a proven track record of successfully executing large-scale projects in previous role(s) as a Scrum
Master with a strong understanding of Agile/Scrum principles, processes, and practices.
 Some of the typical activities the Scrum Master will do as part of this role include:
 Facilitate Agile events like iteration planning, team sync, and iteration retrospectives
 Support PI Execution and team estimation process
 Facilitating Agile ceremonies including daily stand-ups, sprint planning, sprint reviews and retrospectives, ensuring
adherence to Agile principles and practices.
 Guiding our teams in breaking down complex projects into manageable user stories and deliverables
 Ensuring the scrum framework is understood and followed and addressing any challenge and misconceptions
 Identifying and removing any obstacles that hinder team progress
 Empower and lead an Agile team.
 Scrum Master certified with a strong understanding of Agile/Scrum principles, processes, and practices
 Daily standups – 10 to 15+ people on average (full team geographically dispersed)
 Coaching team members and stakeholders in Agile principles and practices.
 Experienced working in an agile environment.
 Monitoring team performance and progress including timely feedback and metrics to stakeholders
 SAFe advanced scrum master certification will be a big plus.
 Acting as a servant leaders and coach for multiple Agile development teams, fostering an environment of
collaboration, trust, and continuous improvement
 Identified actors, paths, and steps leading to output and prepared Use Cases, Use Case Narratives and Use Case
Diagrams to define actors, interactions, and steps to achieve functionality.
 Gathered requirements for enhancement of ISO's Content manager product offerings in Forms, Rules/Lost cost,
Portfolio/Manuals and Application management.
 Manage client activities and trading partner data reporting for data collection purposes.
 Developed and managed an enterprise data product (EDP) portfolio, focusing on overall business solutions and
addressing customer needs effectively.
 Work closely with cross-functional teams to identify and prioritize product enhancements and improvements.
 Utilize Jira to track and manage project progress, including creating and updating Epics, Stories, and Tasks.
 Collaborate with Product Owners to refine and prioritize the Product Backlog, ensuring that the most valuable and
high-priority items are being worked on.
 Work with cross-functional teams to estimate and plan Sprint work, ensuring that commitments are met, and progress
is tracked.
 Gathered Meta data, APIs, pain points, current state, and future state analysis in Excel spreadsheet.
 Analyze and interpret data to identify trends, issues, and opportunities for process improvements.
 Collaborate with internal stakeholders to develop and maintain product documentation, training materials, and user
guides.
 Conducted thorough business analysis and research on data products, identifying key metrics and opportunities for
improvement, leading to data-driven optimizations and enhanced performance.
 Assist in the development and execution of strategic product roadmaps and plans.
 Stay up to date on industry trends and best practices related to content management and data analysis.
 Develop and maintain agile artifacts such as Burndown Charts, Burnup Charts, Velocity Reports, and Sprint Backlogs
to track progress and identify areas for improvement.
 Continuously monitor and assess Sprint progress, identifying and mitigating risks and issues to ensure successful
delivery of the product.
 Worked in Agile Frameworks and performed/arranged Agile rituals such as Daily stand-ups, Sprint planning, Retro,
product backlog refinement, showcases, 3-way handshakes and Scrum Meetings/Events.
 Expertise in writing User stories in JIRA,ALM, Azure Devops & Storm, technical, process and End User system
Documentation.
 Understand the user stories and provide the Process Design/ E2E Solution for implementing the requirements related
to product/ requirement.
 Working with functional teams in an agile environment, analyze factors and components of systems and processes to
manage interrelationships and facilitate change
 Advocate for Agile best practices and principles, promoting a culture of continuous improvement and collaboration
across the organization.
 Ensure that Agile methodology and practices are being followed, providing guidance, and coaching to team members
as needed.
Environment: Agile, ISOnet platform, Content manager application, Confluence, MS Office, MS Visio, SnagIt, MS Project, MS
SharePoint, Google sheets PowerBI.
Mylas Information Technologies Jan 2018- Sep 2019
Senior Business Analyst
Responsibilities:
 Assisted in implementation of effective requirements practices, including gathering User Requirements, and analyzing
User Requirement Document (URD), and functional specification document (FSD), use and continuous improvement
of a requirement gathering processes
 Applied RUP methodology with its various workflows, artifacts and activities to manage life cycle from Inception to
Transition phase
 Involved in configuration within Health Rules (benefits and Package pricing) from development into the testing and
deploying to the production environment.
 Utilize a Burn Down chart to monitor Sprint Health, create an open space to share during retrospectives to increase
participation, and help the team improve and become more productive.
 Experience in creating JIRA dashboards, creating Epics, user story cards.
 Develop and maintain agile artifacts such as Burndown Charts, Burnup Charts, Velocity Reports, and Sprint Backlogs
to track progress and identify areas for improvement.
 Worked with IT to define business and IT systems requirements for Dev and test teams.
 Extensively participated in JAD discussions in gathering and documenting requirements.
 Identified researched and resolved inaccuracies and inconsistencies in the business rules as they impact claims
payment and other upstream and downstream transactions with HP-Stream and Image-right.
 Involved extensively in performing and documenting the impact analysis.
 Acted as liaison between external clients and SMEs to generate and standardize product requirements specification
documents such as BRD and Use Cases
 Created UML Diagrams such as Use Cases, Sequence Diagrams, State Diagrams, Activity Diagrams and business process
and workflows
 Assisted in creating Test Scripts/Cases for Functional Unit Testing (FUT) System Integrated Testing (SIT)
 Assisted in executing Test Cases and performed manual testing in HPQC
 Was engaged in applying CMM standards which provided guidance for improving organization’s processes and the
ability to manage the development, acquisition, and maintenance of products or services Cigna was providing to its
clients
 Produced clear user manuals & training guides for User Acceptance Testing (UAT) and deployment for end-clients with
step-by-step instructions and created appropriate GUI screenshots
 Assisted in conducting Functionality testing, Integration testing, Regression testing and User Acceptance testing (UAT).
 Reviewed all requirements and compared to RFP to verify that requirements were loaded correctly and worked
extensively with client in understanding defining and analyzing their requirements.
 Updated document in iTrace (HP Documenting Repository Tool) as per business user feedback and change in
functionality of the application.
 Created Change Orders, Risk, Issues, Defects by using Rational Tools (HP Quality Center)
 Created Use Cases and Workflow diagrams to analyze AS-IS and TO-BE process. Designed new process flows and
documented the business process and various business scenarios.
 Gathered detailed business and technical requirements and participated in the definitions of business rules and data
standards.
 Analyzed current business process flow by understanding preset business rules and conditions.
 Conducted formal interviews, Live Meetings and JAD sessions with business users and SME’s.
 Conducted internal audits and prepares audits reports to ensure compliance with Medicare, Medicaid and other
institutions.
 Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams using UML.
 Involved in Backend Testing to verify data integrity by using SQL.
 Created Data Flow Diagrams (DFDs), ER diagrams for data modeling and Web-page mock-ups using MS Visio for
acceptance from end users.
 Extensive use of Facets backend tables and front-end application system for data validation purposes.
 Experience in Core payer system in different modules like Claims, Membership, Provider and Billing.
 Exposed to Medicare and Medicaid MMIS domains of the healthcare systems and industry for inpatients, outpatients,
Reimbursement Methodology.
 Determine primary, secondary and tertiary coverage on accounts for Managed care and Medicaid payers.
 Defined project milestones, schedules, and monitored progress using MS-Project and updated plans as required.
 Analyzed, manipulated and updated the Database using SQL.
 Worked with the software development team for testing codes and used PL/SQL to query various reporting databases.
 Assisted with user testing of systems and maintained quality procedures and ensured appropriate documentation is
in place.
 Maintained Requirement Traceability Matrix (RTM) and Utilize I hub t for change requests and defect tracking.
 Conducted claims validation and Pend/Denied Claims Analysis for the Health plans Medicaid programs.
 Worked closely with the technical team to look up for the best possible solution on requirements by keeping business
needs and technical constraints in mind.
Environment: Agile, Waterfall/RUP, MS Word, MS Excel, MS Office, MS PowerPoint, SharePoint, Rational Requisite Pro,
Quick Test Pro, Windows, Facets, HP Quality Center, XML, Jira, Confluence.
Emergtech Business Sol India Pvt Ltd August 2016- Dec 2017
Senior Business Analyst
Responsibilities:
 Involved in configuration within Health Rules (benefits and Package pricing) from development into the testing and
deploying to the production environment.
 Worked with IT to define business and IT systems requirements for Dev and test teams.
 Assisted in implementation of effective requirements practices, including gathering User Requirements, and analyzing
User Requirement Document (URD), and functional specification document (FSD), use and continuous improvement
of a requirement gathering processes
 Applied RUP methodology with its various workflows, artifacts and activities to manage life cycle from Inception to
Transition phase
 Extensively participated in JAD discussions in gathering and documenting requirements.
 Identified researched and resolved inaccuracies and inconsistencies in the business rules as they impact claims
payment and other upstream and downstream transactions with HP-Stream and Image-right.
 Involved extensively in performing and documenting the impact analysis.
 Acted as liaison between external clients and SMEs to generate and standardize product requirements specification
documents such as BRD and Use Cases
 Created UML Diagrams such as Use Cases, Sequence Diagrams, State Diagrams, Activity Diagrams and business process
and workflows
 Supported the development and operations teams, setting priorities and executing operations plans.
 Coordinated with the client and onsite counterparts for daily status updates. Proactively worked towards achieving
goals of the company for building strong relationship with the client
 Engaged and worked with development, testers, and stakeholders to achieve data needs and analysis needs more
effectively.
 Worked as SQL business analyst (BA) used SQL to analyze and report on data and work with business stakeholders to
understand their needs and then use SQL to create reports and dashboards that help them make informed decisions.
 Worked on different SQL methods. To analyze the data upon the requirements.
 Analyzing data and identifying trends
 Hands on experience in writing SQL join queries in order to combine data and get the required results.
 Designing and developing SQL queries and reports.
 writing SQL queries to retrieve and manipulate data from databases.
 Advocate for Agile best practices and principles, promoting a culture of continuous improvement and collaboration
across the organization.
 Ensure that Agile methodology and practices are being followed, providing guidance, and coaching to team members
as needed.
 Understanding of the SDLC and agile methodology
 Experience with scripting languages
 Assisted in creating Test Scripts/Cases for Functional Unit Testing (FUT) System Integrated Testing (SIT)
 Assisted in executing Test Cases and performed manual testing in HPQC
 Was engaged in applying CMM standards which provided guidance for improving organization’s processes and the
ability to manage the development, acquisition, and maintenance of products or services Cigna was providing to its
clients
 Produced clear user manuals & training guides for User Acceptance Testing (UAT) and deployment for end-clients with
step-by-step instructions and created appropriate GUI screenshots
 Assisted team lead in developing Requirements Traceability Matrix (RTM) to trace the relationship between business
and functional requirements to test cases. Prepared and executed different Test Cases and Test Scripts
 Assisted in conducting Functionality testing, Integration testing, Regression testing and User Acceptance testing (UAT).
 Reviewed all requirements and compared to RFP to verify that requirements were loaded correctly and worked
extensively with client in understanding defining and analyzing their requirements.
 Updated document in iTrace (HP Documenting Repository Tool) as per business user feedback and change in
functionality of the application.
 Created Change Orders, Risk, Issues, Defects by using Rational Tools (HP Quality Center)
 Created Use Cases and Workflow diagrams to analyze AS-IS and TO-BE process. Designed new process flows and
documented the business process and various business scenarios.
Environment: Agile, Waterfall/RUP, MS Word, MS Excel, MS Office, MS PowerPoint, SharePoint, Rational Requisite Pro, Quick
Test Pro, Windows, Facets, HP Quality Center, XML, Jira, Confluence.
Emergtech Business Sol India Pvt Ltd August 2015- July 2016
Senior Business Analyst
Responsibilities:
 Assisted in implementation of effective requirements practices, including gathering User Requirements, and analyzing
User Requirement Document (URD), and functional specification document (FSD), use and continuous improvement
of a requirement gathering processes
 Applied RUP methodology with its various workflows, artifacts and activities to manage life cycle from Inception to
Transition phase
 Involved in configuration within Health Rules (benefits and Package pricing) from development into the testing and
deploying to the production environment.
 Worked with IT to define business and IT systems requirements for Dev and test teams.
 Extensively participated in JAD discussions in gathering and documenting requirements.
 Identified researched and resolved inaccuracies and inconsistencies in the business rules as they impact claims
payment and other upstream and downstream transactions with HP-Stream and Image-right.
 Involved extensively in performing and documenting the impact analysis.
 Acted as liaison between external clients and SMEs to generate and standardize product requirements specification
documents such as BRD and Use Cases
 Created UML Diagrams such as Use Cases, Sequence Diagrams, State Diagrams, Activity Diagrams and business process
and workflows
 Assisted in creating Test Scripts/Cases for Functional Unit Testing (FUT) System Integrated Testing (SIT)
 Assisted in executing Test Cases and performed manual testing in HPQC
 Was engaged in applying CMM standards which provided guidance for improving organization’s processes and the
ability to manage the development, acquisition, and maintenance of products or services Cigna was providing to its
clients
 Produced clear user manuals & training guides for User Acceptance Testing (UAT) and deployment for end-clients with
step-by-step instructions and created appropriate GUI screenshots
 Assisted team lead in developing Requirements Traceability Matrix (RTM) to trace the relationship between business
and functional requirements to test cases. Prepared and executed different Test Cases and Test Scripts
 Assisted in conducting Functionality testing, Integration testing, Regression testing and User Acceptance testing (UAT).
 Reviewed all requirements and compared to RFP to verify that requirements were loaded correctly and worked
extensively with client in understanding defining and analyzing their requirements.
 Updated document in iTrace (HP Documenting Repository Tool) as per business user feedback and change in
functionality of the application.
 Created Change Orders, Risk, Issues, Defects by using Rational Tools (HP Quality Center)
 Created Use Cases and Workflow diagrams to analyze AS-IS and TO-BE process. Designed new process flows and
documented the business process and various business scenarios.
Environment: Agile, Waterfall/RUP, MS Word, MS Excel, MS Office, MS PowerPoint, SharePoint, Rational Requisite Pro, Quick
Test Pro, Windows, Facets, HP Quality Center, XML, HIPPA, Jira, Confluence.

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Kirthi Thirumalasetty resume For any part time

  • 1. Keerthi Thirumalasetty www.linkedin.com/in/keerthiBA33 keerthiba33@gmail.com (661) 731-3772 Sr. Business Analyst SUMMARY  Over 10+ years as Senior Business Analyst with strong expertise in Risk management and aligning project strategies, client requirements with overall business plan that lead to enhance efficiency of system and corporate operation.  Scrum Master certified with a strong understanding of Agile/Scrum/Kanban principles, processes, and practices  Sound financial domain knowledge of Fixed Income, Bonds, Equities, Trade Cycle, Derivatives (Options and Futures), Portfolio Management, Sales and Marketing  Experience in writing documents like Business Requirement Documents (BRD), Functional Requirement Specification (FRS), System Requirement Specifications (SRS), Change requests, developed Use Case Diagrams, Activity Diagrams, Business Flow Diagrams, user stories, and acceptance criteria.  Good knowledge of Software Development Life Cycle (SDLC) methodologies like Agile/Scrum, Rational Unified Process, Waterfall.  Hands-on experience as a Business Analyst in directing cross-functional teams of technical experts to analyze systems & processes and implement infrastructure improvements.  Knowledge in handling incoming issues by routing in Kanban and Scrum boards, capturing acceptance criteria, performing UAT, and ensuring the release plan is up to date.  Wide experience in Determining Task Dependencies, Identifying Milestones & Monitoring Critical Paths using Gantt Charts, Resource Plans (Schedule & Allocations), Network Diagrams and Entity Relationship Diagrams (ERD)  Experienced in ARIS Business process models and process workflows in ARIS and iGrafx  Worked in Agile Frameworks and performed/arranged Agile rituals such as Daily stand-ups, Sprint planning, Retro, product backlog refinement, showcases, 3-way handshakes and Scrum Meetings/Events.  Expertise in writing User stories in JIRA, Azure Devops & Storm, technical, process and End User system Documentation.  Understand the user stories and provide the Process Design/ E2E Solution for implementing the requirements related to product/ requirement.  Working with functional teams in an agile environment, analyze factors and components of systems and processes to manage interrelationships and facilitate change  Proven abilities in requirements capture, rapid impact analysis, feasibility analysis and solution design with effective implementation strategies  Experience in handling business critical requirements in challenging working environment of multiple teams, cost and complexity; yet delivering on business needs by ensuring proactive involvement and co-ordination between stakeholder.  Facilitate sprint ceremonies such as daily scrums, sprint planning, sprint retrospectives, sprint reviews, incident management, release management and PI planning  Utilize a Burn Down chart to monitor Sprint Health, create an open space to share during retrospectives to increase participation, and help the team improve and become more productive.  Experience in creating JIRA dashboards, creating Epics, user story cards.  Develop and maintain agile artifacts such as Burndown Charts, Burnup Charts, Velocity Reports, and Sprint Backlogs
  • 2. to track progress and identify areas for improvement.  Experience in facilitating Requirement Validation Sessions (RV), Joint Application Development (JAD) sessions, Brain storming sessions and Work Group Sessions  Adapt in identifying functional points and converting Business needs into Business Requirements Document (BRD) & Software Requirement Specifications (SRS) and User Interface Specification.  Actively involved in Business Process Re-Engineering, Gap Analysis, Business Refinement Process  Experienced with Product Development Life Cycle (PDLC), with exposure to GxP validation, showcasing knowledge of best practices and compliance standards.  Knowledge in cloud fundamentals, demonstrated by the ability to develop and run queries on cloud platforms, including practical experience with Databricks.  Good domain experience in Property and Casualty Insurance, Healthcare, Telecom and Auto Industries.  Experience in business applications such as Policy administration, Agency / digital customer portals, Document management systems, and NPI (New Product Implementation).  Assisted Product owner in various phases of the project life cycle from inception to implementation including the ability to groom the backlog, finalize sprint work allocation, and able to review and report the status.  Ability to Communicate Effectively with Business Users, Stakeholders, Programmers, and Technical Staff, Architects.  Excellent communication, analytical, interpersonal, and presentation skills, good at managing multiple projects simultaneously.  Strong track record of quickly learning and adapting in complex situations, eager to leverage a diverse range of talents in a new engaging professional setting. Committed to lifelong learning and personal development.  Participating in all agile ceremonies starting from sprint planning, daily scrum calls, sprint review, sprint retrospective. EDUCATION & CERTIFICATION  Masters in HRM, 2011 Acharya University  Bachelors in information technology, 2009 JNTU  Professional Scrum Master from Scrum.org SKILLS: Project Management, Stakeholder Management, Schedule Management, Scope Management, Cost Management, Risk Management, Change Management, Conflict Management, Team Management, Requirements Gathering, Jira, Confluence, SQL, Azure Devops (ADO), Visio, lucid Chart, Prototyping, Wireframing, Agile Project Management, Postman API, Software Development Life Cycle (SDLC), Guidewire, Business analysis, User stories, Analytics & Reporting, New Product Implementations (NPI), Agile Methodology (Scrum, Lean and Kanban). ENVIRONMENT: Agile, Guidewire Insurance Now, Postman, Confluence, Soap UI, SQL, Swagger Editor, Jira, Azure DevOps, Nationwide Portal, , Jira, Confluence, SQL, Azure Devops (ADO), Visio, lucid Chart, Prototyping, ISOnet Platform, Content Manager, Verisk portal, Metadata, API’s, ALM,MS Office (Excel, PowerPoint, Word, Outlook), MS Visio, SnagIt, MS Project, MS SharePoint, Google sheets, SQL, HP-Xstream, Image-right. EX P ER I EN C E Skyylives ( Emergtech Business Sol Inc) OCT 2019 – Till Date Senior Business Analyst Description: Skyylives infotech Ltd is a company that delivers content to its customers in the form of electronic documents through a subscription service. However, the current delivery method poses challenges for customers with respect to content
  • 3. consumption. Internal authoring application, Content Manager, will serve as the filing data repository for the new system. It will allow users to create, modify and manage forms, rules, and loss costs filings. The output of the Content Manager will feed into the new system, which will be integrated with ISO net platform. The primary objective of this project is to develop a new content delivery system that is more personalized and content-sensitive than the current system. The system should be user- friendly and allow customers to easily access the content they need. Responsibilities:  The Scrum Master/Coordinator will oversee this team’s functionality in the agile software development methodology, ensuring that they meet the required milestones.  Candidates must have a proven track record of successfully executing large-scale projects in previous role(s) as a Scrum Master with a strong understanding of Agile/Scrum principles, processes, and practices.  Some of the typical activities the Scrum Master will do as part of this role include:  Facilitate Agile events like iteration planning, team sync, and iteration retrospectives  Support PI Execution and team estimation process  Facilitating Agile ceremonies including daily stand-ups, sprint planning, sprint reviews and retrospectives, ensuring adherence to Agile principles and practices.  Guiding our teams in breaking down complex projects into manageable user stories and deliverables  Ensuring the scrum framework is understood and followed and addressing any challenge and misconceptions  Identifying and removing any obstacles that hinder team progress  Empower and lead an Agile team.  Scrum Master certified with a strong understanding of Agile/Scrum principles, processes, and practices  Daily standups – 10 to 15+ people on average (full team geographically dispersed)  Coaching team members and stakeholders in Agile principles and practices.  Experienced working in an agile environment.  Monitoring team performance and progress including timely feedback and metrics to stakeholders  SAFe advanced scrum master certification will be a big plus.  Acting as a servant leaders and coach for multiple Agile development teams, fostering an environment of collaboration, trust, and continuous improvement  Identified actors, paths, and steps leading to output and prepared Use Cases, Use Case Narratives and Use Case Diagrams to define actors, interactions, and steps to achieve functionality.  Gathered requirements for enhancement of ISO's Content manager product offerings in Forms, Rules/Lost cost, Portfolio/Manuals and Application management.  Manage client activities and trading partner data reporting for data collection purposes.  Developed and managed an enterprise data product (EDP) portfolio, focusing on overall business solutions and addressing customer needs effectively.  Work closely with cross-functional teams to identify and prioritize product enhancements and improvements.  Utilize Jira to track and manage project progress, including creating and updating Epics, Stories, and Tasks.  Collaborate with Product Owners to refine and prioritize the Product Backlog, ensuring that the most valuable and high-priority items are being worked on.  Work with cross-functional teams to estimate and plan Sprint work, ensuring that commitments are met, and progress is tracked.  Gathered Meta data, APIs, pain points, current state, and future state analysis in Excel spreadsheet.  Analyze and interpret data to identify trends, issues, and opportunities for process improvements.  Collaborate with internal stakeholders to develop and maintain product documentation, training materials, and user guides.  Conducted thorough business analysis and research on data products, identifying key metrics and opportunities for improvement, leading to data-driven optimizations and enhanced performance.  Assist in the development and execution of strategic product roadmaps and plans.
  • 4.  Stay up to date on industry trends and best practices related to content management and data analysis.  Develop and maintain agile artifacts such as Burndown Charts, Burnup Charts, Velocity Reports, and Sprint Backlogs to track progress and identify areas for improvement.  Continuously monitor and assess Sprint progress, identifying and mitigating risks and issues to ensure successful delivery of the product.  Worked in Agile Frameworks and performed/arranged Agile rituals such as Daily stand-ups, Sprint planning, Retro, product backlog refinement, showcases, 3-way handshakes and Scrum Meetings/Events.  Expertise in writing User stories in JIRA,ALM, Azure Devops & Storm, technical, process and End User system Documentation.  Understand the user stories and provide the Process Design/ E2E Solution for implementing the requirements related to product/ requirement.  Working with functional teams in an agile environment, analyze factors and components of systems and processes to manage interrelationships and facilitate change  Advocate for Agile best practices and principles, promoting a culture of continuous improvement and collaboration across the organization.  Ensure that Agile methodology and practices are being followed, providing guidance, and coaching to team members as needed. Environment: Agile, ISOnet platform, Content manager application, Confluence, MS Office, MS Visio, SnagIt, MS Project, MS SharePoint, Google sheets PowerBI. Mylas Information Technologies Jan 2018- Sep 2019 Senior Business Analyst Responsibilities:  Assisted in implementation of effective requirements practices, including gathering User Requirements, and analyzing User Requirement Document (URD), and functional specification document (FSD), use and continuous improvement of a requirement gathering processes  Applied RUP methodology with its various workflows, artifacts and activities to manage life cycle from Inception to Transition phase  Involved in configuration within Health Rules (benefits and Package pricing) from development into the testing and deploying to the production environment.  Utilize a Burn Down chart to monitor Sprint Health, create an open space to share during retrospectives to increase participation, and help the team improve and become more productive.  Experience in creating JIRA dashboards, creating Epics, user story cards.  Develop and maintain agile artifacts such as Burndown Charts, Burnup Charts, Velocity Reports, and Sprint Backlogs to track progress and identify areas for improvement.  Worked with IT to define business and IT systems requirements for Dev and test teams.  Extensively participated in JAD discussions in gathering and documenting requirements.  Identified researched and resolved inaccuracies and inconsistencies in the business rules as they impact claims payment and other upstream and downstream transactions with HP-Stream and Image-right.  Involved extensively in performing and documenting the impact analysis.  Acted as liaison between external clients and SMEs to generate and standardize product requirements specification documents such as BRD and Use Cases  Created UML Diagrams such as Use Cases, Sequence Diagrams, State Diagrams, Activity Diagrams and business process and workflows  Assisted in creating Test Scripts/Cases for Functional Unit Testing (FUT) System Integrated Testing (SIT)  Assisted in executing Test Cases and performed manual testing in HPQC
  • 5.  Was engaged in applying CMM standards which provided guidance for improving organization’s processes and the ability to manage the development, acquisition, and maintenance of products or services Cigna was providing to its clients  Produced clear user manuals & training guides for User Acceptance Testing (UAT) and deployment for end-clients with step-by-step instructions and created appropriate GUI screenshots  Assisted in conducting Functionality testing, Integration testing, Regression testing and User Acceptance testing (UAT).  Reviewed all requirements and compared to RFP to verify that requirements were loaded correctly and worked extensively with client in understanding defining and analyzing their requirements.  Updated document in iTrace (HP Documenting Repository Tool) as per business user feedback and change in functionality of the application.  Created Change Orders, Risk, Issues, Defects by using Rational Tools (HP Quality Center)  Created Use Cases and Workflow diagrams to analyze AS-IS and TO-BE process. Designed new process flows and documented the business process and various business scenarios.  Gathered detailed business and technical requirements and participated in the definitions of business rules and data standards.  Analyzed current business process flow by understanding preset business rules and conditions.  Conducted formal interviews, Live Meetings and JAD sessions with business users and SME’s.  Conducted internal audits and prepares audits reports to ensure compliance with Medicare, Medicaid and other institutions.  Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams using UML.  Involved in Backend Testing to verify data integrity by using SQL.  Created Data Flow Diagrams (DFDs), ER diagrams for data modeling and Web-page mock-ups using MS Visio for acceptance from end users.  Extensive use of Facets backend tables and front-end application system for data validation purposes.  Experience in Core payer system in different modules like Claims, Membership, Provider and Billing.  Exposed to Medicare and Medicaid MMIS domains of the healthcare systems and industry for inpatients, outpatients, Reimbursement Methodology.  Determine primary, secondary and tertiary coverage on accounts for Managed care and Medicaid payers.  Defined project milestones, schedules, and monitored progress using MS-Project and updated plans as required.  Analyzed, manipulated and updated the Database using SQL.  Worked with the software development team for testing codes and used PL/SQL to query various reporting databases.  Assisted with user testing of systems and maintained quality procedures and ensured appropriate documentation is in place.  Maintained Requirement Traceability Matrix (RTM) and Utilize I hub t for change requests and defect tracking.  Conducted claims validation and Pend/Denied Claims Analysis for the Health plans Medicaid programs.  Worked closely with the technical team to look up for the best possible solution on requirements by keeping business needs and technical constraints in mind. Environment: Agile, Waterfall/RUP, MS Word, MS Excel, MS Office, MS PowerPoint, SharePoint, Rational Requisite Pro, Quick Test Pro, Windows, Facets, HP Quality Center, XML, Jira, Confluence. Emergtech Business Sol India Pvt Ltd August 2016- Dec 2017 Senior Business Analyst Responsibilities:  Involved in configuration within Health Rules (benefits and Package pricing) from development into the testing and deploying to the production environment.
  • 6.  Worked with IT to define business and IT systems requirements for Dev and test teams.  Assisted in implementation of effective requirements practices, including gathering User Requirements, and analyzing User Requirement Document (URD), and functional specification document (FSD), use and continuous improvement of a requirement gathering processes  Applied RUP methodology with its various workflows, artifacts and activities to manage life cycle from Inception to Transition phase  Extensively participated in JAD discussions in gathering and documenting requirements.  Identified researched and resolved inaccuracies and inconsistencies in the business rules as they impact claims payment and other upstream and downstream transactions with HP-Stream and Image-right.  Involved extensively in performing and documenting the impact analysis.  Acted as liaison between external clients and SMEs to generate and standardize product requirements specification documents such as BRD and Use Cases  Created UML Diagrams such as Use Cases, Sequence Diagrams, State Diagrams, Activity Diagrams and business process and workflows  Supported the development and operations teams, setting priorities and executing operations plans.  Coordinated with the client and onsite counterparts for daily status updates. Proactively worked towards achieving goals of the company for building strong relationship with the client  Engaged and worked with development, testers, and stakeholders to achieve data needs and analysis needs more effectively.  Worked as SQL business analyst (BA) used SQL to analyze and report on data and work with business stakeholders to understand their needs and then use SQL to create reports and dashboards that help them make informed decisions.  Worked on different SQL methods. To analyze the data upon the requirements.  Analyzing data and identifying trends  Hands on experience in writing SQL join queries in order to combine data and get the required results.  Designing and developing SQL queries and reports.  writing SQL queries to retrieve and manipulate data from databases.  Advocate for Agile best practices and principles, promoting a culture of continuous improvement and collaboration across the organization.  Ensure that Agile methodology and practices are being followed, providing guidance, and coaching to team members as needed.  Understanding of the SDLC and agile methodology  Experience with scripting languages  Assisted in creating Test Scripts/Cases for Functional Unit Testing (FUT) System Integrated Testing (SIT)  Assisted in executing Test Cases and performed manual testing in HPQC  Was engaged in applying CMM standards which provided guidance for improving organization’s processes and the ability to manage the development, acquisition, and maintenance of products or services Cigna was providing to its clients  Produced clear user manuals & training guides for User Acceptance Testing (UAT) and deployment for end-clients with step-by-step instructions and created appropriate GUI screenshots  Assisted team lead in developing Requirements Traceability Matrix (RTM) to trace the relationship between business and functional requirements to test cases. Prepared and executed different Test Cases and Test Scripts  Assisted in conducting Functionality testing, Integration testing, Regression testing and User Acceptance testing (UAT).  Reviewed all requirements and compared to RFP to verify that requirements were loaded correctly and worked extensively with client in understanding defining and analyzing their requirements.  Updated document in iTrace (HP Documenting Repository Tool) as per business user feedback and change in functionality of the application.  Created Change Orders, Risk, Issues, Defects by using Rational Tools (HP Quality Center)  Created Use Cases and Workflow diagrams to analyze AS-IS and TO-BE process. Designed new process flows and documented the business process and various business scenarios.
  • 7. Environment: Agile, Waterfall/RUP, MS Word, MS Excel, MS Office, MS PowerPoint, SharePoint, Rational Requisite Pro, Quick Test Pro, Windows, Facets, HP Quality Center, XML, Jira, Confluence. Emergtech Business Sol India Pvt Ltd August 2015- July 2016 Senior Business Analyst Responsibilities:  Assisted in implementation of effective requirements practices, including gathering User Requirements, and analyzing User Requirement Document (URD), and functional specification document (FSD), use and continuous improvement of a requirement gathering processes  Applied RUP methodology with its various workflows, artifacts and activities to manage life cycle from Inception to Transition phase  Involved in configuration within Health Rules (benefits and Package pricing) from development into the testing and deploying to the production environment.  Worked with IT to define business and IT systems requirements for Dev and test teams.  Extensively participated in JAD discussions in gathering and documenting requirements.  Identified researched and resolved inaccuracies and inconsistencies in the business rules as they impact claims payment and other upstream and downstream transactions with HP-Stream and Image-right.  Involved extensively in performing and documenting the impact analysis.  Acted as liaison between external clients and SMEs to generate and standardize product requirements specification documents such as BRD and Use Cases  Created UML Diagrams such as Use Cases, Sequence Diagrams, State Diagrams, Activity Diagrams and business process and workflows  Assisted in creating Test Scripts/Cases for Functional Unit Testing (FUT) System Integrated Testing (SIT)  Assisted in executing Test Cases and performed manual testing in HPQC  Was engaged in applying CMM standards which provided guidance for improving organization’s processes and the ability to manage the development, acquisition, and maintenance of products or services Cigna was providing to its clients  Produced clear user manuals & training guides for User Acceptance Testing (UAT) and deployment for end-clients with step-by-step instructions and created appropriate GUI screenshots  Assisted team lead in developing Requirements Traceability Matrix (RTM) to trace the relationship between business and functional requirements to test cases. Prepared and executed different Test Cases and Test Scripts  Assisted in conducting Functionality testing, Integration testing, Regression testing and User Acceptance testing (UAT).  Reviewed all requirements and compared to RFP to verify that requirements were loaded correctly and worked extensively with client in understanding defining and analyzing their requirements.  Updated document in iTrace (HP Documenting Repository Tool) as per business user feedback and change in functionality of the application.  Created Change Orders, Risk, Issues, Defects by using Rational Tools (HP Quality Center)  Created Use Cases and Workflow diagrams to analyze AS-IS and TO-BE process. Designed new process flows and documented the business process and various business scenarios. Environment: Agile, Waterfall/RUP, MS Word, MS Excel, MS Office, MS PowerPoint, SharePoint, Rational Requisite Pro, Quick Test Pro, Windows, Facets, HP Quality Center, XML, HIPPA, Jira, Confluence.
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