This is a resume for Goutam Kumar Jena summarizing his background and experience. He has a Master's degree in Information Technology from Lawrence Technological University and a Bachelor's degree in Mechanical Engineering. He has 7 years of experience as a Business Consultant working on data migration projects between CRM platforms. His technical skills include languages like .NET, Python, SQL, and tools like Tableau, QlikView. He is proficient in Agile methodologies and has experience in roles like business analyst, application support, and database maintenance.
Yusuf Osmani is a highly experienced technical and data architect with over 19 years of experience in the financial and insurance industries. He has a proven track record of leading transformation projects, delivering data warehouse solutions, and developing enterprise applications. Throughout his career, he has consistently managed technically diverse teams, provided technical expertise to projects, and worked with business stakeholders. Most recently, he served as an IT consultant and technical architect at Guardian Insurance, where he spearheaded several data integration projects and systems implementations.
Susan Gavahan is a senior IT professional with over 20 years of experience in project management, application support, and end-user training across various industries including manufacturing, healthcare, and education. She has a track record of successfully delivering complex projects on time and within budget. Her skills include supporting various ERP systems, databases, programming languages, and reporting tools. She is currently seeking new opportunities where she can apply her expertise in managing IT processes and teams.
Kenneth Agee is a Salesforce Administrator and Business Analyst with experience implementing and administering Salesforce platforms. He has over 5 years of experience providing customer support, troubleshooting issues, and implementing customizations for a variety of clients. He holds a B.A. in Computer Information Systems and is Salesforce 401 Developer Certified.
Madhuri Veldanda seeks a leadership role in quality assurance and software testing with over 12 years of experience as a senior QA lead, technical lead, and QA analyst. She has expertise in manual and automated testing, test planning, requirements analysis, and tools including QTP, Test Director, and LoadRunner. She holds an MCA from Osmania University and training in project leadership and management skills.
Ananthavalli G has over 9 years of experience working with Oracle PL/SQL. She has experience working for various customers in the GRC domain including J&J, Exelon, Pepsi, ITC, and Disney. She has worked as a technical lead and senior member of technical staff on GRC applications. Ananthavalli has knowledge of Oracle databases, PL/SQL, and tools like SQL Developer and Toad. She is proficient in SQL, procedures, functions, and complex queries. Ananthavalli has experience in agile methodology, performance tuning, and data migration projects.
This document contains the resume of Hossam Saber Ali, an IT professional with experience in Egypt, Qatar, Saudi Arabia, and the UAE. He has a background in business analysis, system design and development, database design, and project management. His technical skills include Microsoft technologies, databases, and programming languages. He holds a BSc in Computer Science and several professional certificates. His work experience includes roles as a business analyst, technical support lead, and project coordinator for government and private sector organizations.
Praveen Gavaji has over 8 years of experience in software development, production support, and DB2 administration on IBM iSeries systems. He has expertise in RPGLE, SQLRPGLE, CLLE, and DB2 and has led projects through the entire software development life cycle. Praveen has worked in various industries including retail, healthcare, and supply chain management. He is skilled in mentoring teams, problem solving, and achieving client expectations.
Yusuf Osmani is a highly experienced technical and data architect with over 19 years of experience in the financial and insurance industries. He has a proven track record of leading transformation projects, delivering data warehouse solutions, and developing enterprise applications. Throughout his career, he has consistently managed technically diverse teams, provided technical expertise to projects, and worked with business stakeholders. Most recently, he served as an IT consultant and technical architect at Guardian Insurance, where he spearheaded several data integration projects and systems implementations.
Susan Gavahan is a senior IT professional with over 20 years of experience in project management, application support, and end-user training across various industries including manufacturing, healthcare, and education. She has a track record of successfully delivering complex projects on time and within budget. Her skills include supporting various ERP systems, databases, programming languages, and reporting tools. She is currently seeking new opportunities where she can apply her expertise in managing IT processes and teams.
Kenneth Agee is a Salesforce Administrator and Business Analyst with experience implementing and administering Salesforce platforms. He has over 5 years of experience providing customer support, troubleshooting issues, and implementing customizations for a variety of clients. He holds a B.A. in Computer Information Systems and is Salesforce 401 Developer Certified.
Madhuri Veldanda seeks a leadership role in quality assurance and software testing with over 12 years of experience as a senior QA lead, technical lead, and QA analyst. She has expertise in manual and automated testing, test planning, requirements analysis, and tools including QTP, Test Director, and LoadRunner. She holds an MCA from Osmania University and training in project leadership and management skills.
Ananthavalli G has over 9 years of experience working with Oracle PL/SQL. She has experience working for various customers in the GRC domain including J&J, Exelon, Pepsi, ITC, and Disney. She has worked as a technical lead and senior member of technical staff on GRC applications. Ananthavalli has knowledge of Oracle databases, PL/SQL, and tools like SQL Developer and Toad. She is proficient in SQL, procedures, functions, and complex queries. Ananthavalli has experience in agile methodology, performance tuning, and data migration projects.
This document contains the resume of Hossam Saber Ali, an IT professional with experience in Egypt, Qatar, Saudi Arabia, and the UAE. He has a background in business analysis, system design and development, database design, and project management. His technical skills include Microsoft technologies, databases, and programming languages. He holds a BSc in Computer Science and several professional certificates. His work experience includes roles as a business analyst, technical support lead, and project coordinator for government and private sector organizations.
Praveen Gavaji has over 8 years of experience in software development, production support, and DB2 administration on IBM iSeries systems. He has expertise in RPGLE, SQLRPGLE, CLLE, and DB2 and has led projects through the entire software development life cycle. Praveen has worked in various industries including retail, healthcare, and supply chain management. He is skilled in mentoring teams, problem solving, and achieving client expectations.
Gary Hayashi has over 30 years of experience in information technology roles including desktop and network support, management, project management, business analysis, training, and event planning. He has led projects in key areas like encryption key management, point of sale migrations, and commission tool migrations. His qualifications include experience in project management, business analysis, change management, and facilities with software like Microsoft Office, Visio, Project, and SharePoint. Currently he is leading a team implementing encryption key management solutions at Wells Fargo.
Sandeep Kumar is a senior IT professional with over 9 years of experience in roles such as project management, IT operations, governance, and customer relationship management. He is currently the Head of IT and Operations at Softbrain Computech Technologies, where he is responsible for IT strategy, infrastructure management, security, and customer support. Previously he held IT leadership roles at HCL Infinet and other companies. He has expertise in managing projects, IT service delivery, and vendor relationships.
Ritzie Edson V. Lamina is a senior QA test engineer and automation engineer seeking a senior position. He has 9 years of experience in testing, test management, and automation. He is proficient in testing tools like LoadRunner, Quality Center, and Rational Functional Tester. He has extensive experience testing applications in various industries like banking, retail, and healthcare.
Jinan Babu A.R. has over 8 years of experience in business intelligence technologies. He has worked in roles such as Production Support Team Lead, ETL Analyst, BI Lead, Product Manager, and Risk Analyst. He is proficient with tools such as Informatica, Teradata, Cognos, Salesforce Wave Analytics, and SQL. He has a bachelor's degree in chemistry and a post-graduate degree in MCA. He is looking for a challenging role where he can utilize his technical, managerial, and interpersonal skills.
CETAS offers Application Development Services on web, Client & Server and Mobile platforms using Microsoft Technologies. An home grown application development framework enables us to develop applications faster and error free. We use MVC and nhibernate as technologies to provide hardware and DB agnostic solutions.
Mayank Tamrakar has over 11 years of experience in IT roles including application support, maintenance, production support, ETL, and data integration. He has extensive experience with tools like Informatica and databases like Oracle. From July 2012 to present, he has worked at HDFC Bank as a Manager providing production support for applications like RBI reporting and ensuring 100% uptime. Prior to his current role, from July 2008 to July 2012, he worked at HDFC Bank in security and compliance roles.
Shivangi Singh Chouhan has over 2 years of experience as a Systems Engineer providing level 2 and 3 support. She has expertise in UNIX, databases like Teradata, DB2 and Sybase, and tools like Autosys and Teradata Viewpoint. Currently she is working with Morgan Stanley on their Management Reporting and Controllers Metrics projects, where she resolves issues, enhances processes, and coordinates with development teams. She has received awards for her performance and issue resolutions.
Amarjeet Singh Arora has over 8 years of experience in IT roles such as troubleshooting, SAP administration, and incident management. He currently works as a Senior Systems Engineer at Atos India, where he is responsible for problem management, incident management, and knowledge management. He has experience working with various companies such as Tata Teleservices, Reliance BPO, and ATOS IT Solutions.
Alexander Lee Rhea is a Major Incident Manager and Change Manager with over 20 years of experience in IT service management roles. He has a Bachelor's Degree in Computer Information Systems and various ITIL certifications. He has extensive experience implementing and supporting ITSM tools like HP Service Manager, Remedy, Maximo, and IBM ManageNow. His experience includes roles managing incidents, problems, changes, releases and knowledge at Deutsche Bank, State Farm Insurance, and Bloomberg LP.
Anil Bisht is a software support engineer with over 7 years of experience in IT. He has extensive experience installing, configuring, and providing support for SQL Server databases. He is seeking a position where he can continue utilizing his skills and experience working with databases, applications, and customers. His background includes projects in software development, database administration, and technical support.
This document provides a summary of Kevin Harger's experience and qualifications as a Business Analyst and IT professional with over 20 years of experience implementing and supporting various software solutions for clients. He has extensive experience with Microsoft technologies including Dynamics CRM, SQL Server, and Windows operating systems. Recent roles have included leading CRM implementations, performing requirements analysis, and providing technical support.
This profile summarizes the IT skills and experience of Sourabh Gupta. He has over 4 years of experience in IT helpdesk management, end user support, desktop administration, and data center maintenance. He is MCITP, MCTS, and ITIL certified. Currently he works as an IT site administrator at Pfizer in Australia where he manages desktops and the on-site data center.
Nikhil Chandrakant Gaikwad has over 5 years of experience in software operations with expertise in ITIL, testing, and managing technical support. He currently works as a Senior System Engineer for ATOS India, where his responsibilities include guiding a team to resolve complex issues, managing incidents, changes, and problems, and ensuring processes and documentation are followed. Previously, he worked as a Managed Services Engineer and Implementation Engineer, where he deployed changes, managed databases, and supported software installations. He has a Bachelor's degree in Computer Engineering and technical skills in programming, databases, modeling languages, and operating systems.
Gururajan Venkataraman is a techno-managerial professional with 18 years of experience leading diverse programs for telecom and banking service providers. He has expertise in strategy, innovation, program management, customer delivery, and transformation. He is certified in project management, CMMI, ITIL, and database administration. Currently he works as a consulting manager and head of the mainframe infrastructure and database team at Temenos India.
Juan Torres is an experienced IT professional with over 14 years of experience working in IT initiatives including planning, analyzing, implementing solutions, and project management. He has extensive knowledge in areas such as network and system security, business support, solution delivery, Active Directory, and ITIL best practices. Torres holds a Bachelor's degree in Computer Science and has worked in various IT roles for companies such as Hewlett Packard Enterprise, P&G Pharmaceuticals, and CTS Caribbean Agency, gaining experience in areas such as server administration, network administration, customer support, and project leadership. He is proficient in technologies including Windows, Linux, Exchange Server, and networking tools.
Alfonso Flores Martínez is a computer engineer with 8 years of experience in project management, development, and support of enterprise software. He has a degree in computer engineering and is proficient in languages like C#, Java, PHP, and databases like SQL Server and Oracle. Currently he is a senior technical leader and software developer at Abbott Laboratories, where he has worked on projects involving devolution approvals, electronic payments and billing systems, material planning, and technical support across Mexico and South America.
This document provides a summary of Shakil S. Tirmizi's experience as a SAP Security Consultant with over 13 years of experience in IT and 9 years experience working with various SAP products including GRC, ECC, BW, and others. It outlines his technical skills and experience implementing and maintaining security roles, authorizations, and access controls for SAP systems at IBM, Andrew Corp, and Great West Life.
This document provides a summary of Remin C George's professional experience and qualifications. He has over 12 years of experience in IT project management, application development, and system administration. Some of his key skills and responsibilities include managing multi-tier applications, project planning and documentation, issue and change management, communication with business stakeholders, and experience with Agile and Waterfall methodologies. He is proficient in technologies like Oracle, SQL, PL/SQL, and has ITIL V3 certification.
Sagar K is a software engineer with over 4.5 years of experience. He has a Master's degree in Computer Application and has worked on projects involving ASP.NET, C#, SQL Server, and Hadoop technologies. His experience includes developing web and desktop applications, implementing monitoring tools, and providing support. Currently he works as a software engineer at Wipro Technologies in Mysore, India.
Ashish Sharma is a data analyst with over 8 years of experience in information technology and data analysis. He has worked for companies like Etihad Airways, Landmark Group, and Genpact, where he developed dashboards and reports, performed data mining and analysis, and provided solutions for data collection, storage, and presentation. He is proficient in SQL, Oracle, Excel, and data analysis tools like SPSS.
Gary Hayashi has over 30 years of experience in information technology roles including desktop and network support, management, project management, business analysis, training, and event planning. He has led projects in key areas like encryption key management, point of sale migrations, and commission tool migrations. His qualifications include experience in project management, business analysis, change management, and facilities with software like Microsoft Office, Visio, Project, and SharePoint. Currently he is leading a team implementing encryption key management solutions at Wells Fargo.
Sandeep Kumar is a senior IT professional with over 9 years of experience in roles such as project management, IT operations, governance, and customer relationship management. He is currently the Head of IT and Operations at Softbrain Computech Technologies, where he is responsible for IT strategy, infrastructure management, security, and customer support. Previously he held IT leadership roles at HCL Infinet and other companies. He has expertise in managing projects, IT service delivery, and vendor relationships.
Ritzie Edson V. Lamina is a senior QA test engineer and automation engineer seeking a senior position. He has 9 years of experience in testing, test management, and automation. He is proficient in testing tools like LoadRunner, Quality Center, and Rational Functional Tester. He has extensive experience testing applications in various industries like banking, retail, and healthcare.
Jinan Babu A.R. has over 8 years of experience in business intelligence technologies. He has worked in roles such as Production Support Team Lead, ETL Analyst, BI Lead, Product Manager, and Risk Analyst. He is proficient with tools such as Informatica, Teradata, Cognos, Salesforce Wave Analytics, and SQL. He has a bachelor's degree in chemistry and a post-graduate degree in MCA. He is looking for a challenging role where he can utilize his technical, managerial, and interpersonal skills.
CETAS offers Application Development Services on web, Client & Server and Mobile platforms using Microsoft Technologies. An home grown application development framework enables us to develop applications faster and error free. We use MVC and nhibernate as technologies to provide hardware and DB agnostic solutions.
Mayank Tamrakar has over 11 years of experience in IT roles including application support, maintenance, production support, ETL, and data integration. He has extensive experience with tools like Informatica and databases like Oracle. From July 2012 to present, he has worked at HDFC Bank as a Manager providing production support for applications like RBI reporting and ensuring 100% uptime. Prior to his current role, from July 2008 to July 2012, he worked at HDFC Bank in security and compliance roles.
Shivangi Singh Chouhan has over 2 years of experience as a Systems Engineer providing level 2 and 3 support. She has expertise in UNIX, databases like Teradata, DB2 and Sybase, and tools like Autosys and Teradata Viewpoint. Currently she is working with Morgan Stanley on their Management Reporting and Controllers Metrics projects, where she resolves issues, enhances processes, and coordinates with development teams. She has received awards for her performance and issue resolutions.
Amarjeet Singh Arora has over 8 years of experience in IT roles such as troubleshooting, SAP administration, and incident management. He currently works as a Senior Systems Engineer at Atos India, where he is responsible for problem management, incident management, and knowledge management. He has experience working with various companies such as Tata Teleservices, Reliance BPO, and ATOS IT Solutions.
Alexander Lee Rhea is a Major Incident Manager and Change Manager with over 20 years of experience in IT service management roles. He has a Bachelor's Degree in Computer Information Systems and various ITIL certifications. He has extensive experience implementing and supporting ITSM tools like HP Service Manager, Remedy, Maximo, and IBM ManageNow. His experience includes roles managing incidents, problems, changes, releases and knowledge at Deutsche Bank, State Farm Insurance, and Bloomberg LP.
Anil Bisht is a software support engineer with over 7 years of experience in IT. He has extensive experience installing, configuring, and providing support for SQL Server databases. He is seeking a position where he can continue utilizing his skills and experience working with databases, applications, and customers. His background includes projects in software development, database administration, and technical support.
This document provides a summary of Kevin Harger's experience and qualifications as a Business Analyst and IT professional with over 20 years of experience implementing and supporting various software solutions for clients. He has extensive experience with Microsoft technologies including Dynamics CRM, SQL Server, and Windows operating systems. Recent roles have included leading CRM implementations, performing requirements analysis, and providing technical support.
This profile summarizes the IT skills and experience of Sourabh Gupta. He has over 4 years of experience in IT helpdesk management, end user support, desktop administration, and data center maintenance. He is MCITP, MCTS, and ITIL certified. Currently he works as an IT site administrator at Pfizer in Australia where he manages desktops and the on-site data center.
Nikhil Chandrakant Gaikwad has over 5 years of experience in software operations with expertise in ITIL, testing, and managing technical support. He currently works as a Senior System Engineer for ATOS India, where his responsibilities include guiding a team to resolve complex issues, managing incidents, changes, and problems, and ensuring processes and documentation are followed. Previously, he worked as a Managed Services Engineer and Implementation Engineer, where he deployed changes, managed databases, and supported software installations. He has a Bachelor's degree in Computer Engineering and technical skills in programming, databases, modeling languages, and operating systems.
Gururajan Venkataraman is a techno-managerial professional with 18 years of experience leading diverse programs for telecom and banking service providers. He has expertise in strategy, innovation, program management, customer delivery, and transformation. He is certified in project management, CMMI, ITIL, and database administration. Currently he works as a consulting manager and head of the mainframe infrastructure and database team at Temenos India.
Juan Torres is an experienced IT professional with over 14 years of experience working in IT initiatives including planning, analyzing, implementing solutions, and project management. He has extensive knowledge in areas such as network and system security, business support, solution delivery, Active Directory, and ITIL best practices. Torres holds a Bachelor's degree in Computer Science and has worked in various IT roles for companies such as Hewlett Packard Enterprise, P&G Pharmaceuticals, and CTS Caribbean Agency, gaining experience in areas such as server administration, network administration, customer support, and project leadership. He is proficient in technologies including Windows, Linux, Exchange Server, and networking tools.
Alfonso Flores Martínez is a computer engineer with 8 years of experience in project management, development, and support of enterprise software. He has a degree in computer engineering and is proficient in languages like C#, Java, PHP, and databases like SQL Server and Oracle. Currently he is a senior technical leader and software developer at Abbott Laboratories, where he has worked on projects involving devolution approvals, electronic payments and billing systems, material planning, and technical support across Mexico and South America.
This document provides a summary of Shakil S. Tirmizi's experience as a SAP Security Consultant with over 13 years of experience in IT and 9 years experience working with various SAP products including GRC, ECC, BW, and others. It outlines his technical skills and experience implementing and maintaining security roles, authorizations, and access controls for SAP systems at IBM, Andrew Corp, and Great West Life.
This document provides a summary of Remin C George's professional experience and qualifications. He has over 12 years of experience in IT project management, application development, and system administration. Some of his key skills and responsibilities include managing multi-tier applications, project planning and documentation, issue and change management, communication with business stakeholders, and experience with Agile and Waterfall methodologies. He is proficient in technologies like Oracle, SQL, PL/SQL, and has ITIL V3 certification.
Sagar K is a software engineer with over 4.5 years of experience. He has a Master's degree in Computer Application and has worked on projects involving ASP.NET, C#, SQL Server, and Hadoop technologies. His experience includes developing web and desktop applications, implementing monitoring tools, and providing support. Currently he works as a software engineer at Wipro Technologies in Mysore, India.
Ashish Sharma is a data analyst with over 8 years of experience in information technology and data analysis. He has worked for companies like Etihad Airways, Landmark Group, and Genpact, where he developed dashboards and reports, performed data mining and analysis, and provided solutions for data collection, storage, and presentation. He is proficient in SQL, Oracle, Excel, and data analysis tools like SPSS.
Dilipkumar Gupta is an experienced Application Support Lead based in Mumbai, India with over 10 years of experience in HRMS, ERP, and e-commerce application support. He has expertise in SQL Server, defect management, and providing technical support. His most recent role was as an Application Support Lead at Extraprenuersindia pvt.ltd since 2016 where he provided application support, monitored batches and orders, and prepared daily reports.
Scott Laliberte seeks a position involving all phases of project development, performance analysis, and management. He has a Masters in Business Administration and over 15 years of experience in database analysis, software development, and systems analysis. His experience includes working for the Department of Housing and Urban Development analyzing mortgage and loan programs, developing applications as a systems analyst and programmer, and various other IT roles.
Rashmi Das is a highly motivated IT professional with over 10 years of experience developing, testing, supporting and maintaining business software applications. They have technical skills in EAI/ETL, ERP, real-time intelligence and functional experience in energy and utilities. They have worked on projects involving data integration, interface development, automation and reporting for clients in energy, utilities and telecommunications. Rashmi holds a Bachelor's degree in Computer Science and has worked for IBM, Accenture, SAIC and other companies.
- John Carlo Gabuya has over 5 years of experience in software development, working as a senior software engineer and co-lead on various projects. He has expertise in C#, ASP.NET, Visual Studio, SQL Server, and agile methodologies.
- He has led development teams, mentored junior developers, delivered projects on time, and ensured high quality and client satisfaction.
- His skills also include requirements gathering, technical design, database design, testing, and project management.
Grant Sorenson is an IT professional with over 15 years of experience in business analysis, software development, database development, and quality assurance. He has expertise in requirements gathering, performance metrics, testing, and project management. Currently he works as a Senior Forms Analyst for Service Alberta, where he creates efficient public and internal forms. Previously he held roles as a business analyst and IT specialist at IBM Canada, developing reporting systems, managing technical support, and working on software development projects.
Michael Davidson has over 25 years of experience as a Solution Architect and Senior Business Analyst delivering IT solutions. He has expertise in solution architecture, business analysis, and project management. Some of his projects include the Enhanced Data Collection Solution for the Ontario Ministry of Education, which collects and manages education information, and systems for the Ontario Ministry of Transportation related to vehicle registration and commercial vehicle impoundment. He utilizes various technologies, frameworks, and tools in his work.
Sukhvinder Singh has over 3 years of experience as a QA Analyst specializing in testing for the retail, finance, and data processing industries. He has extensive experience in all phases of the SDLC including requirements gathering, test planning, automation testing using tools like QTP and Selenium, and defect tracking. He is proficient in SQL and has worked on projects involving ETL testing, data analysis, and report generation.
Saran Das is seeking a challenging career in information technology to stimulate personal and professional growth. They have 5 years of experience in incident coordination, IT coordination, asset and configuration management. Their experience includes service asset and configuration management, documenting and determining system configuration requirements, and working with applications development and support groups. They are proficient in various IT ticketing tools and asset management tools.
This document contains a summary of Anita Balkrishnan's professional experience and qualifications. She has over 15 years of experience as a project manager and software engineer, specializing in multi-tier application development. Her experience includes roles at Health Net Inc., 21st Century Insurance Company, and Capgemini North America. She has expertise in various technologies, languages, and methodologies.
Mohamed Yusof Bin Osman is an IT consultant with over 15 years of experience managing IT solutions and infrastructure. He currently works as an IT consultant for Computer Sciences Corporation, where he manages the installation and configuration of enterprise applications for Tan Tock Seng Hospital. He has strong technical skills in SQL Server, reporting services, virtualization, and scripting languages. He has worked in various IT roles for multinational companies, demonstrating his ability to troubleshoot issues, automate tasks, and support smooth operations.
TULI eServices has extensive experience in all aspects of Web Application Development. Whether you’re migrating an existing business application to the Web or are planning a completely new project, TULI eServices will provide the guidance and experience you need.
Viswanathan has over 23 years of experience in the learning industry, with expertise in various learning management systems including Saba, SuccessFactors, Pathlore, Moodle, and SumTotal. He has worked on projects for clients such as Medtronic, Novartis, and Harvard Business Publishing, taking on roles like associate technical support and LMS administrator. His responsibilities have included handling tickets, providing solutions to clients, performing system implementations and migrations, reporting, and content management. He is proficient in technologies such as SQL, Oracle, Crystal Reports, and various web development tools.
This document provides a summary of Joseph R. Williams' experience as an IT Service professional and ServiceNow Administrator with over 20 years of experience implementing and maintaining IT service management tools. He has extensive experience designing and configuring ServiceNow platforms to improve incident, change, problem and asset management processes.
This document provides a summary of Venkata Satish Kumar Gudey's professional experience and qualifications. He has over 10 years of experience in software development, project management, quality assurance, and as a Scrum Master. He has extensive experience managing software development teams and projects across multiple domains and industries. He is proficient in various programming languages, databases, testing tools, and project management methodologies.
This document provides a summary of Venkata Satish Kumar Gudey's professional experience and qualifications. He has over 10 years of experience in software development, project management, quality assurance, and as a Scrum Master. He has extensive experience managing software development teams and projects across multiple domains and industries. He is proficient in various programming languages, databases, testing tools, and project management methodologies.
Kevin Kurtis Higginson is an IT professional with over 15 years of experience in project management, business analysis, database administration, and software development. He has a proven track record of implementing solutions that improve business processes and efficiency. Currently he is a Senior Manager of Implementations and Business Analysis at Connecture, where he manages teams, ensures deadline compliance, identifies requirements, and delivers trainings. He holds a B.A. in Business Administration with a concentration in Management Information Systems from Washington State University.
1. GOUTAM KUMAR JENA
24324 Washington Court, Apt 53 gjena@ltu.edu
Farmington Hills, Michigan 48335 602-702-8492
PROFILE:
Senior Business Consultant with 7 years of full time experience in Business/Data Analysis, Product, Application & Infrastructure
Support. Currently working on data migration projects on CRM platforms.
EDUCATION:
• Lawrence Technological University, College of Management, Southfield, MI July 2015
Master of Science in Information Technology with a concentration in Business Analytics, GPA 3.92
• Biju Patnaik University of Technology, Bhubaneswar, India May 2007
Bachelor Of Technology, Mechanical Engineering, GPA 3.5
TECHNICAL SKILLS
• Languages/Technologies : .Net, VB.NET, Python, SQL, C, C ++, AS400, RPG400, CLP, Unix ,HP Sitescope, BMC Perceiver,
Core Java
• RDBMS : Oracle SQL, DB 400
• Operating Systems : MS Windows (9x, XP & Vista), Linux
• Other Tools : Policy Manager, Service Manager, Lifecycle Manager from SOA, QlikView, MS Visio, Unified
Modelling Language, MS Visual Source Safe, MS Excel, XLMiner (Data Mining Tool), Ab Initio, MicroStrategy, Tableau, MS
Access
• Methodologies : SDLC- Waterfall, Agile, Scrum, Prototyping, RAD
PROFESSIONAL EXPERIENCE:
Senior Business Consultant, Perficient Inc., Dearborn MI Aug 2015—Current
• Defining the process flows for data migrations between various CRM platforms for Ford Direct
• Coordinating with business and the different vendors pre, during and post migration
• Defining communication protocols between the different stakeholders during the various phases of migration.
• Defining security controls and ensuring measures are in place to not expose any Personally Identifiable Information (PII) of the
customers
• Creating Test Strategy, Test Plan and test cases for data integrations of CRM and the Client’s in-house systems.
• Executing test cases, logging defects and tracking them till resolution.
• Following up with the vendor’s developers and other in-house developers on all the defects until the resolution of the logged issues
• Providing environment support for websites/applications hoisted on Adobe Experience Manager, a content management solution
• On boarding new applications, working on production issues, access management and supporting operations.
• Integrating continuous code deployment in AEM through Jenkins
• Troubleshooting content authoring and publishing issues with AEM
• Administering and configuring AEM/CQ5 in a multi-tenant environment (includes dispatcher, directories, IHS set-up & redirect
rules, OSGI setup, Sling Mappings, User Administration, Capacity Analysis and Security Analysis, Log monitoring, etc.)
2. Database Maintenance, Office of Career Services, Lawrence Technological University, Southfield, MI Jul 2014 – July
2015
• Maintain and update the student & employer database of the career service manager tool (online job portal) from Symplicity Inc.
• Provide support to students and employers to make best use of the tool
• Work on system integrations such as LDAP integration, Shibboleth Integration
• Troubleshoot and work with Symplicity tech support to resolve any technical issues.
• Work on transition to new platforms such as Handshake
• Utilize social media such as LinkedIn etc. to reach out and build networks
Infosys Limited (A publicly traded, $ 8 billion, Multinational Corporation offering IT services) June 2007 – Mar 2014
Business/Data Analyst/ Application Maintenance/ Production Support, Phoenix, AZ , Salt Lake City, Utah, and
Bhubaneswar, Orissa, India
• Single point of contact in US at the client location for American Express to understand their requirements and expectations and
to co-ordinate with offshore team for completion, working in a global delivery model
• Configured alerts and set thresholds on HP sitescope for windows, linux and virtual servers to monitor critical health parameters
such as CPU, memory, IO utilization etc.
• Used BMC Perceiver to do capacity analysis and reporting on servers.
• Performing capacity management of the server resources by pulling up resource utilization reports.
• Creating and presenting capacity and performance management reports for the client managers.
• Creating availability and SLA reports for the higher management.
• Pulling up resource utilization data from tools like BMC Perceiver and representing them as reports.
• Prepared system appreciation documents and application support manuals for the application
• Troubleshot issues by looking at application logs and in co-ordination with the server and network support teams.
• Coordinated with various teams (application, database, infrastructure & business teams) impacted during an issue for faster
resolution to avoid customer impact during server upgrade, network patching, security patching etc.
• Participated in datacenter migration of some supported applications and was involved in pre and post migration activities.
• Performed capacity management and reporting on application and database servers to ensure optimum utilization and
performance.
• Worked on ETL platforms such as Ab Initio, reporting tools such as Microstrategy and visual analytics tool such as QlikView and
Tableau.
• Created dashboards, did trend and seasonality analysis using data visualization tools such as Tableau and QlikView.
• Did Predictive/Prescriptive Analysis using the data visualization tools of Tableau and QlikView.
• Skilled in mapping clients’ business requirements and translating them into functional specifications
• Conducted Joint Architecture Design Review Sessions for requirements elicitation & User Acceptance Testing (UAT) and designed
Business Blue Prints
• Updated and Managed disaster recovery plans for applications.
3. • Responsible for managing system appreciation document and application management repository.
• Sized projects in terms of costs involved like infrastructure costs, costs of various vendors involved, analyse, design, build, testing
and implementation effort.
• Performed Business Impact Analysis, Feasibility & GAP Analysis and Business Process Mapping
• Reviewed High Level Designs and charted ‘As-Is Process Mapping’ to ‘To Be Process Mapping’
• Prepared automated scripts to reduce the workload by 20 % which saved 6 hours of manual work per week
• Created artifacts such as use case diagrams, user stories, data flow diagrams, ER diagrams, activity diagrams, class diagrams,
workflow diagrams, process flow diagrams etc.
• Preparing test strategy, test plan and test cases & scenarios and collaborated with the testing team
• Worked in a highly Agile environment with monthly releases, release planning, sprint planning and daily status meetings.
• Trained entry level software engineers in the team
• Co-ordinated with vendors and various stakeholders in case of issues with an application or product in bridge calls until the
resolution.
• Initiated a daily status call of all technical and business teams during peak season (holiday season) of cards' usage to ensure that
business runs smooth in the midst of heavy usage
• Looked after Incident Management to follow up on every issue encountered, wherein the issue was treated as an incident and was
kept track of in the incident management tool till its resolution
• Developed and promoted many code fixes in the application after proper testing following all the change management guidelines
• Added all possible Non-Functional Requirements, Disaster recovery, Performance & SLA requirements in the project.
EDUCATION
Bachelor Of Technology (Mechanical Engineering) from Orissa Engineering College, Bhubaneswar, Orissa, India.
Aug 2003 – Apr 2007
MS in Information Technology from Lawrence Technological University, Southfield, Michigan
May 2014 – July 2015
IT PROJECTS WORKED UPON IN INDUSTRY AND ROLES:
• Traveller’s Checks and Prepaid Card Services of American Express – Application Support/Maintenance Team
• Traveller’s Checks and Prepaid Card Services of American Express Maintained by Fidelity Information Systems – Business
Coordination Team
• Personal Savings Platform Project for American Express Bank – Onsite Business Analyst
• Teen Pass Card Project for American Express – Business Analyst
• Payroll Card Project for American Express– Business Analyst
• Barnes & Noble Card Project for American Express – Business Analyst
• Virtual Payment Card Project For American Express-- Application Support/Maintenance Team
• Web Services Management for American Express (A SOA Product) -- Application Support/Maintenance Team
• Enterprise Registry & Repository for American Express (Life Cycle Manager—A SOA Product) -- Application Support/Maintenance
TRAININGS AND CERTIFICATIONS:
4. • Completed Infosys’ Education & Research Training on Software Engineering Concepts, Dot.Net Technologies and successfully
achieved 5/5 CGPA. It is a rigorous 6 months residential training program in the state of art training center of Infosys.
• Undergone other trainings and certifications such as:
American Express Standard.
Open Network Confidentiality Operating Principles.
Security and Privacy Awareness.
Software Development Life Cycle.
Completed following Certifications:
Infosys Quality Foundation.
Infosys Star Certification in 2008
Infosys Banking Foundation Course.
Infosys Capital Markets Foundation Course.
AWARDS AND RECOGNITIONS:
• Awarded Infosys FSI Spot Award for Outstanding Contribution to Project, Infosys Limited
• Awarded Infosys FSI INSTA Award for Outstanding Contribution to the unit, Infosys Limited
LEADERSHIP AND EXTRACURRICULAR ACTIVITIES:
• Was actively involved in social initiatives like 'Pratibha Poshak' by 'Akanksha', a non-profit organization working for underprivileged
children, endorsed by Infosys.
• Was actively involved in community service and environmental initiatives with NGOs such as ‘Prayas’ and ‘Bakul’
• Volunteered for a teaching program to teach financially unstable kids for 1.5 years for a charitable trust named Nanhikali.
REFERENCES:
Margaret (Peg) Pierce, Director, Office of Career Services, Lawrence Tech University, 248 204 3143
mpierce@ltu.edu
Biswajeet Mohanty, Project Lead, Infosys Limited, Westerville, Ohio, 503 473 9796, Biswajeet_mohanty@infosys.com
Swadipt Saurabh, Team Lead, Infosys Limited, Phoenix, Arizona, 480 399 8659 swadipt_saurabh@infosys.com
Permanent Home Address:
At: Bhoisahi, PO/Dist: Balasore, Orissa, 756001