Holisol Logistics Pvt. Ltd. is a logistics company founded in 2009 based in New Delhi. It provides backend logistics services to e-commerce clients. It operates fulfillment centers in Bangalore and Kolkata and has seven smaller regional centers. Key issues identified include products becoming inaccessible in inventory, using two different software for ordering and payments, and lack of seating for employees in warehouses. The study involved understanding Holisol's supply chain, inbound and outbound logistics, and operational tools. The company is addressing issues by developing new integrated software and providing seating in warehouses.