In an increasingly virtualized world, many data points suggest that organizations are not only in need of skills training but also relational collaboration. What can we do about it? How can we create continuing change and growth in the workplace — the kind that translates to bottom-line impact? New York Times best-selling author Keith Ferrazzi has met with more than 50 chief learning officers and heads of HR who have offered insight and advice for bringing innovation to life. In this keynote, Ferrazzi will explore: • Formalizing informal learning by creating and managing an environment rich with peer-to-peer learning opportunities. • Examples of virtual and technology-enabled learning that succeed in engaging learners and fostering collaboration. • New methods of segmentation and the implications for resource allocation. • Measurement and systems to support the new learning model. Keith Ferrazzi, Chief Executive Officer, Ferrazzi Greenlight