Yvann Patrick G. Madrid is seeking an opportunity to improve his IT skills. He has strong computer skills, problem-solving abilities, and experience providing technical support. His previous roles include over 4 years as an IT Technical Support Staff at JSYS Philippines, where he maintained servers, printers, and computers and provided technical assistance. He also worked for over a year as a Technical Service Engineer at CANON Phils, providing camera repairs and quotations. Madrid holds a Bachelor's degree in Electronics and Communication Engineering from De La Salle University-Dasmariñas and a certificate in PC Networking & Windows 2003 Server from Computer Networking Career and Training Center.