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Chapter 7 ,[object Object],[object Object],MANAGEMENT INFORMATION SYSTEMS 8/E Raymond McLeod, Jr. and George Schell Copyright 2001 Prentice-Hall, Inc. 7-
The Systems Life Cycle (SLC) ,[object Object],[object Object],[object Object],[object Object],7-
Phases in the SDLC ,[object Object],[object Object],[object Object],[object Object],[object Object],7-
The System Development Life Cycle (SDLC) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],7-
Life Cycle Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],7-
Executives MIS Steering Committee Project leader -Warehouse location model team Project leader MRP 11 team  Project leader ISDN  system team Project leader HRIS team Marketing Manufacturing Finance Human Resources Project leader Credit approval system team Managers of Systems Life Cycles are Arranged in a Hierarchy 7-
Main Advantages of  the Steering Committee ,[object Object],[object Object],[object Object],Since the steering committee will probably not get involved with the details of the work, a project team is usually appointed. 7-
Planning Phase ,[object Object],[object Object],[object Object],[object Object],[object Object],7-
Steps ,[object Object],[object Object],[object Object],[object Object],Recall that objectives, standards, and constraints are problem-solving elements. 7-
Steps (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],7-
Steps (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],7-
Steps (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],7-
Define  the problem Consult Prepare a system study proposal Establish a control mechanism Approve or disapprove the study project Recognize the problem Set system objectives Identify system constraints The Planning Phase MIS Steering Comm  Manager  Systems Analyst 1. 2. 3. 4. 5. 6. 7. 8. Conduct a feasibility study 7-
Outline of a System Study Proposal 1. Executive summary 2. Introduction 3. System objectives and constraints 4. Possible system alternatives 5. The recommended system study project 5.1 Tasks to be performed 5.2 Human resource requirements 5.3 Schedule of work 5.4 Estimated cost 6. Expected impact of the system 6.1 Impact on the firm’s organization structure 6.2 Impact on the firm’s operations 6.3 Impact on the firms resources 7. General development plan  (analysis, design, and implementation  phase) 8. Summary 7-
A Project Schedule Functional System: Marketing Subsystem: Product Model: Product Deletion Subtask Time Estimate (Person Months) Responsibility 1. Identify deletion criteria 2. Identify output information requirements Systems analyst Product manager Systems analyst Network specialist Product manager 0.75 0.25 7-
Project Schedule (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],7-
Project Schedule (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],7-
Analysis Phase   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],7-
Analysis Phase (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],A  project directory  can be maintained as an encompassing set of documentation to describe the system 7-
Analysis Phase (cont.) ,[object Object],[object Object],[object Object],[object Object],7-
The Analysis Phase MIS Steering Committee Manager Systems Analyst 7- Announce the system study Organize the project team Define information needs Define system performance criteria Prepare design proposal Approve or disapprove the design project 1. 2. 3. 4. 5. 6.
Outline of a Design Proposal 1. Executive summary 2. Introduction 3. Problem definition 4. System objectives and constraints 5. Performance criteria 6. Possible system alternatives 7. The recommended design project 7.1 Tasks to be performed 7.2 Human resource requirements 7.3 Schedule of work 7.4 Estimated cost 8. Expected impact of the system 8.1 Impact on the firm’s organization structure 8.2 Impact on the firm’s operations 8.3 Impact on the firms resources 9. General development plan (analysis, design, and implementation) 10. Summary 7-
Approve or disapprove the system implementation Prepare the detailed design system Identify alternate system configurations Evaluate system configurations Select the best configuration Prepare the implementation proposal 1. 2. 3. 4. 5. 6. MIS Steering Committee Manager Systems Analyst The Design Phase 7-
Design Phase ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],7-
Popular Documentation Tools Data Modeling Entity-relationship diagram Data dictionary Screen/printer layout form Process Modeling System flowchart Program flowchart Data flow diagram Structured English Object Modeling Object relationship model Class specification 7-
Data Flow Diagram of Four Data Processing Subsystems Customers 1.4 Accounts Receivable 1.1 Order Entry 1.3 Billing 1.2 Inventory Sales orders Rejected sales order notices Accepted orders Payments by customers Statements Invoices Billed orders Receivables ledger data Order log removals file Filled items Inventory ledger data Received items Purchasing  data 3 3 2 2 7-
Data Flow Diagram of Order Entry System Sales order edit rejects Order log Sales order credit rejects Customer credit file Customer 1.1.1 Edit order data 1.1.2 Compute credit check 1.1.3 Log in orders 1.1.4 Mark filled orders 1.2 1.3 Sales orders Edit rejects Rejected sales order notices Edited orders Credit data Edited and checked orders Credit rejects Accepted orders Completed orders Date filled Order data 7-
Hardware Choices Make Possible  Multiple System Configurations System Elements Alternatives ,[object Object],[object Object],[object Object],Input Order log Customer credit file Rejected orders file Accepted orders file Completed orders file Rejected orders notice Processing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],7-
Alternatives Selected for Detailed Study Alternative Input Order  Log Customer Credit File Accepted & Rejected Orders File Completed Orders File Rejected Orders Notice 1. 2. 3. Scanner Keyboard terminal Magnetic tape Keyboard terminal Magnetic tape Magnetic tape Magnetic tape Magnetic tape Magnetic tape Magnetic tape Magnetic tape Magnetic tape Magnetic tape Magnetic tape Magnetic tape Printer Printer Hardcopy terminal 7-
Design Phase (cont.) ,[object Object],[object Object],[object Object],[object Object],7-
1. Executive summary 2. Introduction 3. Problem definition 4. System objectives and constraints 5. Performance criteria 6. System design 6.1 Summary description 6.2 Equipment configuration 7. The recommended implementation project 7.1 Tasks to be performed 7.2 Human resource requirements 7.3 Schedule of work 7.4 Estimated cost 8. Expected impact of the system 8.1 Impact on the firm’s organization structure 8.2 Impact on the firm’s operations 8.3 Impact on the firms resources 9. General implementation plan 10. Summary Outline of an Implementation Proposal 7-
Implementation Phase ,[object Object],7-
Steps for the Implementation Phase ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],7-
Plan the implementation Announce the implementation Control Cutover the new system Obtain the  hardware resources Obtain the software resources Prepare the database Educate the  participants and users Prepare the  physical facilities Control 1. 2. 3 4 5 6 7 8. The Implementation Phase MIS Steering Committee Manager Information Specialists 7-
Outline of a Request for Proposal 1. Letter of transmittal 2. System objective and applicable constraints 3. System design 3.1 Summary description 3.2 Performance criteria 3.3 Equipment configuration 3.4 Summary system documentation 3.5 Estimated transaction volume 3.6 Estimated file size 4. Installation schedule 7-
Outline of Supplier Proposal 1. Letter of transmittal 2. Summary of recommendations 3. Advantages 4. Equipment configuration 5. Equipment specifications 5.1 Performance data 5.2 Prices 6. Satisfaction and performance criteria 7. Delivery schedule 7-
Cutover Approaches Old System Old System New System Immediate cutover Phased cutover Parallel cutover Pilot System Immediate Old System New System Phased New system Old System Parallel Time Pilot 7-
Use Phase   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],7-
The Use Phase Control Use the system Audit the system Maintain the system Prepare re- engineering proposal Approve or disapprove the reengineering proposal MIS Steering Committee Manager Information Specialists 1 2 3 4 5 7-
Prototyping ,[object Object],[object Object],7-
Development of a Type I Prototype 1. 2. 3. 4. N Identify user needs Develop a prototype Prototype acceptable? Y Use the prototype 7-
Development of a Type II Prototype N Identify user needs Develop a prototype Code  the operational system Test  the operational system Use  the operational system Prototype acceptable? System acceptable? Y Y 7- N
The Attraction of Prototyping ,[object Object],[object Object],[object Object],[object Object],[object Object],7-
Potential Pitfalls of Prototyping ,[object Object],[object Object],[object Object],[object Object],7-
Applications That Are Good Prospects for Prototyping ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],7-
Rapid Application Development (RAD) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],7-
Information strategy planning (ISP) Business area analysis (BAA) Rapid application development (RAD) . Strategic overview of the information needed to run an enterprise as efficiently as possible Data model Design of  records used  by specific procedures Strategic overview of the functions and goals of an enterprise The process needed to operate the enterprise and how they interrelate Design of procedures for specific  applications Rapid Application Development is an  Integral Part of Information Engineering Data Activities 7-
Business Process Redesign (BPR) ,[object Object],[object Object],[object Object],[object Object],[object Object],7-
Reverse Engineering Reverse Engineering Produces Documentation on Successively Higher Levels but Leaves the System Unchanged Reverse Engineering Engineering Reverse Engineering Reverse Engineering Reverse Planning  Phase Analysis  Phase Design  Phase Implementation Phase 7-
Restructuring Planning Phase Restructuring Restructuring Restructuring Restructuring Analysis Phase Design Phase Implementation Phase 7-
Reengineering Reverse Engineering Reverse Engineering Reverse Engineering Reverse Engineering Forward Engineering Forward Engineering Forward Engineering Forward Engineering Planning Phase Analysis Phase Design Phase Implementation Phase 7-
Selection of BPR Components ,[object Object],[object Object],[object Object],[object Object],[object Object],7-
Functional Quality (What?) Good Technical Quality (How?)   Poor Poor Good Selection of BPR Components Reverse  Engineer Restructure Do Nothing Forward Engineer Reengineer 7-
SLC, Prototyping, RAD, and BPR in Perspective ,[object Object],[object Object],[object Object],7-
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],7-

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Chap07

  • 1.
  • 2.
  • 3.
  • 4.
  • 5.
  • 6. Executives MIS Steering Committee Project leader -Warehouse location model team Project leader MRP 11 team Project leader ISDN system team Project leader HRIS team Marketing Manufacturing Finance Human Resources Project leader Credit approval system team Managers of Systems Life Cycles are Arranged in a Hierarchy 7-
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Define the problem Consult Prepare a system study proposal Establish a control mechanism Approve or disapprove the study project Recognize the problem Set system objectives Identify system constraints The Planning Phase MIS Steering Comm Manager Systems Analyst 1. 2. 3. 4. 5. 6. 7. 8. Conduct a feasibility study 7-
  • 14. Outline of a System Study Proposal 1. Executive summary 2. Introduction 3. System objectives and constraints 4. Possible system alternatives 5. The recommended system study project 5.1 Tasks to be performed 5.2 Human resource requirements 5.3 Schedule of work 5.4 Estimated cost 6. Expected impact of the system 6.1 Impact on the firm’s organization structure 6.2 Impact on the firm’s operations 6.3 Impact on the firms resources 7. General development plan (analysis, design, and implementation phase) 8. Summary 7-
  • 15. A Project Schedule Functional System: Marketing Subsystem: Product Model: Product Deletion Subtask Time Estimate (Person Months) Responsibility 1. Identify deletion criteria 2. Identify output information requirements Systems analyst Product manager Systems analyst Network specialist Product manager 0.75 0.25 7-
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. The Analysis Phase MIS Steering Committee Manager Systems Analyst 7- Announce the system study Organize the project team Define information needs Define system performance criteria Prepare design proposal Approve or disapprove the design project 1. 2. 3. 4. 5. 6.
  • 22. Outline of a Design Proposal 1. Executive summary 2. Introduction 3. Problem definition 4. System objectives and constraints 5. Performance criteria 6. Possible system alternatives 7. The recommended design project 7.1 Tasks to be performed 7.2 Human resource requirements 7.3 Schedule of work 7.4 Estimated cost 8. Expected impact of the system 8.1 Impact on the firm’s organization structure 8.2 Impact on the firm’s operations 8.3 Impact on the firms resources 9. General development plan (analysis, design, and implementation) 10. Summary 7-
  • 23. Approve or disapprove the system implementation Prepare the detailed design system Identify alternate system configurations Evaluate system configurations Select the best configuration Prepare the implementation proposal 1. 2. 3. 4. 5. 6. MIS Steering Committee Manager Systems Analyst The Design Phase 7-
  • 24.
  • 25. Popular Documentation Tools Data Modeling Entity-relationship diagram Data dictionary Screen/printer layout form Process Modeling System flowchart Program flowchart Data flow diagram Structured English Object Modeling Object relationship model Class specification 7-
  • 26. Data Flow Diagram of Four Data Processing Subsystems Customers 1.4 Accounts Receivable 1.1 Order Entry 1.3 Billing 1.2 Inventory Sales orders Rejected sales order notices Accepted orders Payments by customers Statements Invoices Billed orders Receivables ledger data Order log removals file Filled items Inventory ledger data Received items Purchasing data 3 3 2 2 7-
  • 27. Data Flow Diagram of Order Entry System Sales order edit rejects Order log Sales order credit rejects Customer credit file Customer 1.1.1 Edit order data 1.1.2 Compute credit check 1.1.3 Log in orders 1.1.4 Mark filled orders 1.2 1.3 Sales orders Edit rejects Rejected sales order notices Edited orders Credit data Edited and checked orders Credit rejects Accepted orders Completed orders Date filled Order data 7-
  • 28.
  • 29. Alternatives Selected for Detailed Study Alternative Input Order Log Customer Credit File Accepted & Rejected Orders File Completed Orders File Rejected Orders Notice 1. 2. 3. Scanner Keyboard terminal Magnetic tape Keyboard terminal Magnetic tape Magnetic tape Magnetic tape Magnetic tape Magnetic tape Magnetic tape Magnetic tape Magnetic tape Magnetic tape Magnetic tape Magnetic tape Printer Printer Hardcopy terminal 7-
  • 30.
  • 31. 1. Executive summary 2. Introduction 3. Problem definition 4. System objectives and constraints 5. Performance criteria 6. System design 6.1 Summary description 6.2 Equipment configuration 7. The recommended implementation project 7.1 Tasks to be performed 7.2 Human resource requirements 7.3 Schedule of work 7.4 Estimated cost 8. Expected impact of the system 8.1 Impact on the firm’s organization structure 8.2 Impact on the firm’s operations 8.3 Impact on the firms resources 9. General implementation plan 10. Summary Outline of an Implementation Proposal 7-
  • 32.
  • 33.
  • 34. Plan the implementation Announce the implementation Control Cutover the new system Obtain the hardware resources Obtain the software resources Prepare the database Educate the participants and users Prepare the physical facilities Control 1. 2. 3 4 5 6 7 8. The Implementation Phase MIS Steering Committee Manager Information Specialists 7-
  • 35. Outline of a Request for Proposal 1. Letter of transmittal 2. System objective and applicable constraints 3. System design 3.1 Summary description 3.2 Performance criteria 3.3 Equipment configuration 3.4 Summary system documentation 3.5 Estimated transaction volume 3.6 Estimated file size 4. Installation schedule 7-
  • 36. Outline of Supplier Proposal 1. Letter of transmittal 2. Summary of recommendations 3. Advantages 4. Equipment configuration 5. Equipment specifications 5.1 Performance data 5.2 Prices 6. Satisfaction and performance criteria 7. Delivery schedule 7-
  • 37. Cutover Approaches Old System Old System New System Immediate cutover Phased cutover Parallel cutover Pilot System Immediate Old System New System Phased New system Old System Parallel Time Pilot 7-
  • 38.
  • 39. The Use Phase Control Use the system Audit the system Maintain the system Prepare re- engineering proposal Approve or disapprove the reengineering proposal MIS Steering Committee Manager Information Specialists 1 2 3 4 5 7-
  • 40.
  • 41. Development of a Type I Prototype 1. 2. 3. 4. N Identify user needs Develop a prototype Prototype acceptable? Y Use the prototype 7-
  • 42. Development of a Type II Prototype N Identify user needs Develop a prototype Code the operational system Test the operational system Use the operational system Prototype acceptable? System acceptable? Y Y 7- N
  • 43.
  • 44.
  • 45.
  • 46.
  • 47. Information strategy planning (ISP) Business area analysis (BAA) Rapid application development (RAD) . Strategic overview of the information needed to run an enterprise as efficiently as possible Data model Design of records used by specific procedures Strategic overview of the functions and goals of an enterprise The process needed to operate the enterprise and how they interrelate Design of procedures for specific applications Rapid Application Development is an Integral Part of Information Engineering Data Activities 7-
  • 48.
  • 49. Reverse Engineering Reverse Engineering Produces Documentation on Successively Higher Levels but Leaves the System Unchanged Reverse Engineering Engineering Reverse Engineering Reverse Engineering Reverse Planning Phase Analysis Phase Design Phase Implementation Phase 7-
  • 50. Restructuring Planning Phase Restructuring Restructuring Restructuring Restructuring Analysis Phase Design Phase Implementation Phase 7-
  • 51. Reengineering Reverse Engineering Reverse Engineering Reverse Engineering Reverse Engineering Forward Engineering Forward Engineering Forward Engineering Forward Engineering Planning Phase Analysis Phase Design Phase Implementation Phase 7-
  • 52.
  • 53. Functional Quality (What?) Good Technical Quality (How?) Poor Poor Good Selection of BPR Components Reverse Engineer Restructure Do Nothing Forward Engineer Reengineer 7-
  • 54.
  • 55.

Editor's Notes

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  5. 5
  6. 6
  7. 7
  8. 8
  9. 9
  10. 10
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  17. 18
  18. 19
  19. 20
  20. 22
  21. 23
  22. 29
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  24. 24
  25. 33
  26. 34
  27. 35
  28. 38
  29. 39
  30. 41
  31. 42
  32. 43
  33. 44
  34. 45
  35. 46
  36. 47
  37. 49
  翻译: