This resume is for Angela Reed, who has over 20 years of experience as a project manager in the IT industry. She has various certifications in project management methodologies like Scrum, Agile and Six Sigma. Her experience includes managing complex IT projects with cross-functional teams on time and within budget at various companies. She has a proven track record of effective communication and leadership skills.
This resume summarizes Angela Reed's 20+ years of experience as a project manager and business analyst in the IT industry. She has extensive experience managing projects using methodologies like Scrum, Agile, Six Sigma and Waterfall. She is certified in Scrum Product Owner and holds other certifications. Her experience includes roles at various companies managing projects, gathering requirements, and acting as a liaison between business and IT. She has strong communication, leadership and technical skills.
This document is a resume for Angela Reed that summarizes her experience and qualifications as a project manager. She has over 20 years of experience in project management roles in the IT industry, with expertise in Agile, Scrum, and Waterfall methodologies. Her resume lists various project management roles and responsibilities she has held at several companies, demonstrating her experience leading projects, teams, and stakeholders to deliver projects on time and on budget.
This letter provides a recommendation for Angela Reed from her work as a project manager on an Anti-Money Laundering project at SunTrust Bank. The writer notes Angela was brought in to help develop system requirements that were progressing slowly. Angela immediately focused on a challenging PDF summary task and quickly defined requirements, including use cases. She communicates well, has professional relationships, and helped expedite client approval of requirements. The writer praises Angela's work ethic, focus, communication skills, and contributions to the team that went above her responsibilities.
Ingo Schobert - Manager - IT Innovation and QualityIngo_Schobert
Ingo Schobert has over 10 years of experience in IT project management, application development, and business analysis. He has worked as an IT Manager, Lead Business Analyst, and Lead Quality Analyst at Michael C. Fina, and as a Product Development Lead and IT Project Manager at Madison Performance Group. He has extensive experience developing applications using technologies such as .NET, SQL, and Agile and Waterfall methodologies.
Andrea Twerberg is a senior IT project manager with over 25 years of experience in customer service, project management, resource management, and business analysis. She has managed projects and teams at AIG/Travel Guard, RMM Solutions, and Sentry Insurance. Her background includes department management, software development, increasing revenue, and ensuring projects are delivered on time and on budget.
Andrew Battisti Senior Project Manager Resume May 2015Andrew Battisti
The document is a resume for Andrew J. Battisti that highlights his experience as a senior project manager specializing in information technology. Over his 15+ year career, he has led many complex projects involving CRM data warehouse implementations, infrastructure migrations, and marketing solution developments. He is skilled in project planning, resource management, risk mitigation, and delivering projects on time and on budget.
The document is a resume for Adam R. Worzella that summarizes his experience as a business analyst and project manager with skills in operational efficiency, customer satisfaction, and process improvements. It outlines his educational background, technical proficiencies, accomplishments at US Bank including being named Employee of the Year, and highlights his communication, analytical, and problem-solving abilities.
This document contains a summary of Jimmy Chhanechhara's qualifications and experience as a Business Analyst and Senior Systems Analyst. It includes details of his address, contact information, education background and over 15 years of experience managing IT projects, gathering requirements, designing systems architectures, and ensuring delivery and quality. He has extensive expertise in agile methodologies, process analysis, project management, and interacting with clients.
This resume summarizes Angela Reed's 20+ years of experience as a project manager and business analyst in the IT industry. She has extensive experience managing projects using methodologies like Scrum, Agile, Six Sigma and Waterfall. She is certified in Scrum Product Owner and holds other certifications. Her experience includes roles at various companies managing projects, gathering requirements, and acting as a liaison between business and IT. She has strong communication, leadership and technical skills.
This document is a resume for Angela Reed that summarizes her experience and qualifications as a project manager. She has over 20 years of experience in project management roles in the IT industry, with expertise in Agile, Scrum, and Waterfall methodologies. Her resume lists various project management roles and responsibilities she has held at several companies, demonstrating her experience leading projects, teams, and stakeholders to deliver projects on time and on budget.
This letter provides a recommendation for Angela Reed from her work as a project manager on an Anti-Money Laundering project at SunTrust Bank. The writer notes Angela was brought in to help develop system requirements that were progressing slowly. Angela immediately focused on a challenging PDF summary task and quickly defined requirements, including use cases. She communicates well, has professional relationships, and helped expedite client approval of requirements. The writer praises Angela's work ethic, focus, communication skills, and contributions to the team that went above her responsibilities.
Ingo Schobert - Manager - IT Innovation and QualityIngo_Schobert
Ingo Schobert has over 10 years of experience in IT project management, application development, and business analysis. He has worked as an IT Manager, Lead Business Analyst, and Lead Quality Analyst at Michael C. Fina, and as a Product Development Lead and IT Project Manager at Madison Performance Group. He has extensive experience developing applications using technologies such as .NET, SQL, and Agile and Waterfall methodologies.
Andrea Twerberg is a senior IT project manager with over 25 years of experience in customer service, project management, resource management, and business analysis. She has managed projects and teams at AIG/Travel Guard, RMM Solutions, and Sentry Insurance. Her background includes department management, software development, increasing revenue, and ensuring projects are delivered on time and on budget.
Andrew Battisti Senior Project Manager Resume May 2015Andrew Battisti
The document is a resume for Andrew J. Battisti that highlights his experience as a senior project manager specializing in information technology. Over his 15+ year career, he has led many complex projects involving CRM data warehouse implementations, infrastructure migrations, and marketing solution developments. He is skilled in project planning, resource management, risk mitigation, and delivering projects on time and on budget.
The document is a resume for Adam R. Worzella that summarizes his experience as a business analyst and project manager with skills in operational efficiency, customer satisfaction, and process improvements. It outlines his educational background, technical proficiencies, accomplishments at US Bank including being named Employee of the Year, and highlights his communication, analytical, and problem-solving abilities.
This document contains a summary of Jimmy Chhanechhara's qualifications and experience as a Business Analyst and Senior Systems Analyst. It includes details of his address, contact information, education background and over 15 years of experience managing IT projects, gathering requirements, designing systems architectures, and ensuring delivery and quality. He has extensive expertise in agile methodologies, process analysis, project management, and interacting with clients.
Samantha Holloway is seeking a new career opportunity in talent management. She has over 15 years of experience in human resources, talent acquisition, and talent management. Her background includes implementing applicant tracking systems, managing recruitment projects, developing hiring strategies, and providing training. She is skilled in tools like Salesforce, Taleo, and MS Office. Her most recent role was as a consultant project manager for an applicant tracking system vendor, where she led implementation projects remotely while analyzing clients' needs and workflows.
The document outlines the experience and qualifications of an IT professional, including over 18 years of experience managing large projects over $7M for clients in various industries. They have a track record of delivering complex applications on time and on budget using technologies like .NET, SQL Server, and Oracle. Their roles have included project management, team leadership, software development, and ensuring quality and compliance on various projects.
This document provides a summary of Michelle Andree's professional experience and qualifications. She has over 10 years of experience in project management, quality assurance, and process improvement. Her background includes managing infrastructure and application projects across various industries. She is a Project Management Professional (PMP) and Six Sigma Green Belt with experience applying various methodologies throughout the project life cycle.
Business Analyst, Life, Management Consultant, Job search, Project Manager, Pharma Jobs, good communication skills, new jobs, Job Title, Information Technology, Management Consultancy, Job Listings, resume preparation, resume sample,Business analyst resume, business analyst insurance resume, ba resume, ba resume sample, sample resume for ba,
This document contains the professional profile of Tejas Mirpagar. It outlines his skills and experiences as a business analyst. He has over 8 years of experience in roles for companies like Barclays, Homeward Residential India, IBM GPS Services, and AXA Business Services. His skills include requirements gathering, documentation, agile methodologies, and software development processes. He also has an education background that includes a Bachelor of Science in Zoology.
P. Suresh Babu has over 15 years of experience in software development, project management, delivery management, test management, and application development. He has strong skills in technologies like Oracle, SQL, Java, Hadoop, and Big Data analytics. As a senior project manager, he has successfully led teams of 50-100 people on various projects for clients in different industries. Some of his key responsibilities have included managing project schedules and budgets, requirement gathering, solution design, and ensuring on-time delivery. He has worked with various organizations in the US, Europe, and India.
This document provides a summary of Shaheen Salaria's professional experience including over 20 years in management roles focused on operations, sales, business planning, technology roadmaps, and customer relationship management. Current role is a Senior Principal Technical Account Executive at Oracle where responsibilities include ensuring customer success, developing strategic plans, and managing customer relationships.
Wayne Skip Smith Senior Business Analyst resumeSkip Smith
Wayne Skip Smith has over 30 years of experience in business analysis, product management, project management, and IT roles. He has a proven track record of successfully launching products and coordinating multi-channel projects. Smith has expertise in wireless technologies, software development, databases, and networking. He holds an MBA in Technology Management and has experience teaching at the university level.
The document provides a summary of qualifications and experience for Tracy LaChance, including over 15 years of project management experience and 23 years of coaching and learning expertise. It details her experience managing projects and training programs at various financial institutions. The document demonstrates her strong skills in areas such as organization, communication, budgeting, and developing training programs.
The document provides a summary of Abbey NIKWE's professional experience and qualifications. It outlines her 6+ years of experience in ServiceNow, Epic, and Cerner software and her skills in areas like requirements gathering, documentation, process mapping, application development, and ITIL framework. Her experience includes roles as an IT analyst, business analyst, and application analyst supporting EMR implementation projects.
Jean Loubert Vernot is a project manager seeking opportunities utilizing skills in project management, development, and process improvement. He has numerous years of experience in areas including project management, software development, and customer relations. He has managed highly technical projects from end to end to meet customer satisfaction.
This document provides a profile and work history for Mike Kuenkel, who has 20 years of experience in project management, engineering, sales, and quality. He has worked as a Senior Product Development Quality Engineer at Emerson Process Management, where he led teams to develop standardized product development processes. Prior to that, he worked as an Information Technology Project Manager at Wells Fargo, managing a variety of projects involving systems development, infrastructure changes, and process improvements. He has a unique blend of technical and project management skills.
Shivam Thakur is a business analyst seeking managerial roles in software development. He has over 7 years of experience in roles like business analysis, requirement analysis, and project management. He currently works as a business analyst at Zensar Technologies Inc. in San Jose, CA. Some of his key skills include analytical tools, collaboration tools, programming languages, and strong communication and problem solving abilities.
Genesis10 is a management consulting and staffing firm that provides various services to help clients achieve their IT and business goals. These services include foundational consulting, flexible workforce solutions, talent identification and recruitment. The document then lists several open positions at different client companies, including roles like Systems Analyst, QA Test Lead, Technical Scrum Master, Business Analyst, .Net Developer and Project Manager. It emphasizes that Genesis10 has many ongoing job opportunities across different industries.
Saswati Chakraborty is a Service Assurance Analyst currently working at Accenture Services Pvt. Ltd. She has over 10 years of experience in project management, service management, and reporting. She has worked on multiple projects for clients like Virgin Media, SAP Labs, and Takeda Pharmaceuticals managing teams, resources, incidents, changes, and reports. She is proficient in tools like BMC Remedy, MS Project, Qlikview, and has knowledge of programming languages like C and MATLAB.
Jeffrey J. Taylor provides concise summaries of his key skills and professional experience. He has over 20 years of experience as a technical leader with expertise in technical architecture, integration architecture, SAP Basis management, and project management. His experience includes roles as an enterprise systems architect, integration architect, Basis manager, and project manager for large global SAP implementations.
This document provides a summary of a candidate's experience in program management, project management, and IT support. The candidate has over 13 years of experience leading large programs and projects for technology companies. They have a record of successfully delivering projects on time and within budget. The candidate is seeking a new position where they can provide leadership on programs, projects, and key initiatives. Their skills include program management, project management, people management, customer support, and IT infrastructure administration.
This document provides details about Jason Hyatt's experience, education, certifications, and professional projects. It summarizes Jason as a senior IT/technical project manager with over 12 years of experience in both technical and business fields. He has a diploma in computer engineering and is a certified Project Management Professional and ITIL Foundation certified. The document then lists several projects Jason has managed at CATSA, focusing on procurement, equipment deployment, and system integration projects.
Shail Tank has over 7 years of experience as a Business Analyst with expertise in project management, business analysis, product management, database design, and data analysis. She has an MBA from New York Institute of Technology and is currently working as a Senior Business Analyst at T-Mobile, where she manages projects from inception to completion and acts as a project lead and business analyst for over 40 applications. Previously she has worked as a Business Analyst at Thomson Reuters and High Point and as a .NET developer at Target Corporation and Allstate Corporation.
- The document provides a summary of Ekta Mehrotra's work experience and qualifications as a Business Analyst. It details her 3 years of experience in product development at Kavniya Technology Solutions and 2.5 years of experience in CRM at Country Club India. It also lists her educational qualifications as a BTech graduate from Greater Noida Institute of Technology.
Manejo de la información ii johanna perez - gbi nrc 15278joha.andrea
El documento presenta un taller sobre manejo de la información II impartido por Johanna Pérez Barbosa, estudiante de administración de empresas. Incluye enlaces a sitios web sobre temas como rock alternativo, noticias sobre asentamientos indígenas en la Sierra Nevada de Santa Marta, y extractos de un libro sobre fundamentos de economía. También presenta referencias bibliográficas de los recursos citados.
Este documento describe una actividad de autoaprendizaje sobre el manejo de tablas en FrontPage. Los estudiantes deben crear una tabla en su página web con dos columnas y seis filas que incluya conceptos y cantidades de gastos mensuales. Luego deben modificar las propiedades de la tabla como el color de fondo, alineación, anchos, bordes, espacios interiores y entre celdas. Finalmente deben agregar su nombre y apellido a la tabla.
Samantha Holloway is seeking a new career opportunity in talent management. She has over 15 years of experience in human resources, talent acquisition, and talent management. Her background includes implementing applicant tracking systems, managing recruitment projects, developing hiring strategies, and providing training. She is skilled in tools like Salesforce, Taleo, and MS Office. Her most recent role was as a consultant project manager for an applicant tracking system vendor, where she led implementation projects remotely while analyzing clients' needs and workflows.
The document outlines the experience and qualifications of an IT professional, including over 18 years of experience managing large projects over $7M for clients in various industries. They have a track record of delivering complex applications on time and on budget using technologies like .NET, SQL Server, and Oracle. Their roles have included project management, team leadership, software development, and ensuring quality and compliance on various projects.
This document provides a summary of Michelle Andree's professional experience and qualifications. She has over 10 years of experience in project management, quality assurance, and process improvement. Her background includes managing infrastructure and application projects across various industries. She is a Project Management Professional (PMP) and Six Sigma Green Belt with experience applying various methodologies throughout the project life cycle.
Business Analyst, Life, Management Consultant, Job search, Project Manager, Pharma Jobs, good communication skills, new jobs, Job Title, Information Technology, Management Consultancy, Job Listings, resume preparation, resume sample,Business analyst resume, business analyst insurance resume, ba resume, ba resume sample, sample resume for ba,
This document contains the professional profile of Tejas Mirpagar. It outlines his skills and experiences as a business analyst. He has over 8 years of experience in roles for companies like Barclays, Homeward Residential India, IBM GPS Services, and AXA Business Services. His skills include requirements gathering, documentation, agile methodologies, and software development processes. He also has an education background that includes a Bachelor of Science in Zoology.
P. Suresh Babu has over 15 years of experience in software development, project management, delivery management, test management, and application development. He has strong skills in technologies like Oracle, SQL, Java, Hadoop, and Big Data analytics. As a senior project manager, he has successfully led teams of 50-100 people on various projects for clients in different industries. Some of his key responsibilities have included managing project schedules and budgets, requirement gathering, solution design, and ensuring on-time delivery. He has worked with various organizations in the US, Europe, and India.
This document provides a summary of Shaheen Salaria's professional experience including over 20 years in management roles focused on operations, sales, business planning, technology roadmaps, and customer relationship management. Current role is a Senior Principal Technical Account Executive at Oracle where responsibilities include ensuring customer success, developing strategic plans, and managing customer relationships.
Wayne Skip Smith Senior Business Analyst resumeSkip Smith
Wayne Skip Smith has over 30 years of experience in business analysis, product management, project management, and IT roles. He has a proven track record of successfully launching products and coordinating multi-channel projects. Smith has expertise in wireless technologies, software development, databases, and networking. He holds an MBA in Technology Management and has experience teaching at the university level.
The document provides a summary of qualifications and experience for Tracy LaChance, including over 15 years of project management experience and 23 years of coaching and learning expertise. It details her experience managing projects and training programs at various financial institutions. The document demonstrates her strong skills in areas such as organization, communication, budgeting, and developing training programs.
The document provides a summary of Abbey NIKWE's professional experience and qualifications. It outlines her 6+ years of experience in ServiceNow, Epic, and Cerner software and her skills in areas like requirements gathering, documentation, process mapping, application development, and ITIL framework. Her experience includes roles as an IT analyst, business analyst, and application analyst supporting EMR implementation projects.
Jean Loubert Vernot is a project manager seeking opportunities utilizing skills in project management, development, and process improvement. He has numerous years of experience in areas including project management, software development, and customer relations. He has managed highly technical projects from end to end to meet customer satisfaction.
This document provides a profile and work history for Mike Kuenkel, who has 20 years of experience in project management, engineering, sales, and quality. He has worked as a Senior Product Development Quality Engineer at Emerson Process Management, where he led teams to develop standardized product development processes. Prior to that, he worked as an Information Technology Project Manager at Wells Fargo, managing a variety of projects involving systems development, infrastructure changes, and process improvements. He has a unique blend of technical and project management skills.
Shivam Thakur is a business analyst seeking managerial roles in software development. He has over 7 years of experience in roles like business analysis, requirement analysis, and project management. He currently works as a business analyst at Zensar Technologies Inc. in San Jose, CA. Some of his key skills include analytical tools, collaboration tools, programming languages, and strong communication and problem solving abilities.
Genesis10 is a management consulting and staffing firm that provides various services to help clients achieve their IT and business goals. These services include foundational consulting, flexible workforce solutions, talent identification and recruitment. The document then lists several open positions at different client companies, including roles like Systems Analyst, QA Test Lead, Technical Scrum Master, Business Analyst, .Net Developer and Project Manager. It emphasizes that Genesis10 has many ongoing job opportunities across different industries.
Saswati Chakraborty is a Service Assurance Analyst currently working at Accenture Services Pvt. Ltd. She has over 10 years of experience in project management, service management, and reporting. She has worked on multiple projects for clients like Virgin Media, SAP Labs, and Takeda Pharmaceuticals managing teams, resources, incidents, changes, and reports. She is proficient in tools like BMC Remedy, MS Project, Qlikview, and has knowledge of programming languages like C and MATLAB.
Jeffrey J. Taylor provides concise summaries of his key skills and professional experience. He has over 20 years of experience as a technical leader with expertise in technical architecture, integration architecture, SAP Basis management, and project management. His experience includes roles as an enterprise systems architect, integration architect, Basis manager, and project manager for large global SAP implementations.
This document provides a summary of a candidate's experience in program management, project management, and IT support. The candidate has over 13 years of experience leading large programs and projects for technology companies. They have a record of successfully delivering projects on time and within budget. The candidate is seeking a new position where they can provide leadership on programs, projects, and key initiatives. Their skills include program management, project management, people management, customer support, and IT infrastructure administration.
This document provides details about Jason Hyatt's experience, education, certifications, and professional projects. It summarizes Jason as a senior IT/technical project manager with over 12 years of experience in both technical and business fields. He has a diploma in computer engineering and is a certified Project Management Professional and ITIL Foundation certified. The document then lists several projects Jason has managed at CATSA, focusing on procurement, equipment deployment, and system integration projects.
Shail Tank has over 7 years of experience as a Business Analyst with expertise in project management, business analysis, product management, database design, and data analysis. She has an MBA from New York Institute of Technology and is currently working as a Senior Business Analyst at T-Mobile, where she manages projects from inception to completion and acts as a project lead and business analyst for over 40 applications. Previously she has worked as a Business Analyst at Thomson Reuters and High Point and as a .NET developer at Target Corporation and Allstate Corporation.
- The document provides a summary of Ekta Mehrotra's work experience and qualifications as a Business Analyst. It details her 3 years of experience in product development at Kavniya Technology Solutions and 2.5 years of experience in CRM at Country Club India. It also lists her educational qualifications as a BTech graduate from Greater Noida Institute of Technology.
Manejo de la información ii johanna perez - gbi nrc 15278joha.andrea
El documento presenta un taller sobre manejo de la información II impartido por Johanna Pérez Barbosa, estudiante de administración de empresas. Incluye enlaces a sitios web sobre temas como rock alternativo, noticias sobre asentamientos indígenas en la Sierra Nevada de Santa Marta, y extractos de un libro sobre fundamentos de economía. También presenta referencias bibliográficas de los recursos citados.
Este documento describe una actividad de autoaprendizaje sobre el manejo de tablas en FrontPage. Los estudiantes deben crear una tabla en su página web con dos columnas y seis filas que incluya conceptos y cantidades de gastos mensuales. Luego deben modificar las propiedades de la tabla como el color de fondo, alineación, anchos, bordes, espacios interiores y entre celdas. Finalmente deben agregar su nombre y apellido a la tabla.
El documento habla sobre la importancia de evaluar críticamente la información de Internet para trabajos escolares. Recomienda verificar las características, objetivos y autoría de los sitios web, así como la actualidad y fuentes de los contenidos, para asegurar que la información sea útil y confiable. El estudiante aprendió a no asumir la veracidad de toda la información en línea y a considerar estas métricas para mejorar sus investigaciones.
El documento describe la evolución de la computadora desde sus orígenes hasta la sexta generación. Comenzó con dispositivos mecánicos como el ábaco en la antigüedad. Luego vinieron las primeras máquinas calculadoras mecánicas y eléctricas. El desarrollo de los circuitos integrados y el microprocesador permitieron las computadoras personales. Actualmente, las computadoras son omnipresentes y cada vez más poderosas, con capacidades casi iguales a las del ser humano.
Un documento describe conceptos clave sobre bases de datos, incluyendo que una base de datos almacena información en campos y registros para acceder a la información de forma separada o conjunta. También discute que las empresas necesitan sistemas de información para organizar datos en información útil y tomar mejores decisiones, y que los sistemas de procesamiento de transacciones automatizan tareas rutinarias para ahorrar costos. Finalmente, explica que las bases de datos han evolucionado para ofrecer más funcionalidades como consultas complejas e independencia lógica y
Dropbox es un servicio gratuito de almacenamiento en la nube que permite a los usuarios acceder y compartir fácilmente archivos desde cualquier dispositivo, al sincronizar y almacenar automáticamente los archivos en la carpeta de Dropbox y en todos los dispositivos asociados a la cuenta, lo que facilita la portabilidad y colaboración en los archivos.
1) El documento describe los elementos básicos de la interfaz de usuario de Access 2010, incluyendo las barras de título, acceso rápido y opciones, la cinta de opciones, la pestaña Archivo, la barra de estado y cómo acceder a la ayuda.
2) Explica cómo crear una nueva base de datos vacía y cómo se crea una tabla por defecto al hacerlo.
3) Detalla las diferentes formas de organizar y filtrar los objetos en el panel de navegación, como cambiar la agrupación y ocultar u ordenar grupos y
Este documento proporciona una introducción a las funciones y operadores aritméticos en Excel. Explica cómo usar operadores como +, -, *, / y ^ para realizar sumas, restas, multiplicaciones, divisiones y potenciaciones. También presenta funciones como SUM, MAX, MIN, SI, AHORA, HOY y gráficas. Muestra ejemplos detallados de cómo aplicar estas herramientas para resolver problemas aritméticos, tomar decisiones condicionales y visualizar datos.
Ravi Nandavarapu is a project manager with over 9 years of experience in software development, delivery, and customer service. He has extensive experience managing telecom OSS/BSS projects from conceptualization through implementation. Currently he is working as a project lead at Subex Limited in Bangalore, where he is responsible for delivering projects on time, on budget, and with high quality. He has successfully managed several large projects for clients in India and overseas.
Jackie Sutherlin is a quality-driven professional seeking a position that values individuals, clients, and collaboration. She has over 20 years of experience in project management, process documentation, quality assurance testing, and training. Her skills include claims auditing, Salesforce administration, financial analysis, and public speaking. She holds a Bachelor's degree in Economics from the University of Minnesota and volunteers her time mentoring youth.
Chitra has over 8 years of experience as a senior business analyst. She has extensive experience managing complex IT projects from requirements gathering to delivery. Her experience includes projects in domains like insurance, banking, e-commerce, and non-profits. She has strong skills in areas like process analysis, project management, requirements management, and acting as a liaison between business and technical teams. Chitra holds a Bachelor's degree in Electronics and Communications and is proficient in technologies like SQL, Java, and various Microsoft tools. She is looking for a senior business analyst role where she can apply her experience in managing projects and requirements.
Samir Tandon is a PMP certified Project Manager with over 19 years of experience in program management, delivery management, solution consulting, change management, and business analysis in the corporate travel domain. He has expertise in project planning, implementation, risk management, and ensuring compliance. Some of his past roles include Implementation Manager at EXL Service India and Senior Manager of Business System Implementation at Satguru Holidays Worldwide Limited. He delivers projects on time and within budget while meeting requirements and stakeholder satisfaction.
The document announces a new requirement for a Quality Assurance Analyst position in Stamford, CT. The responsibilities include testing software, writing test plans and cases, executing regression and performance tests, investigating data anomalies, and coordinating project completion. The ideal candidate has experience managing data conversions, leading QA functions, and communicating with various teams. A bachelor's degree in computer science or related field is required.
This document contains a summary of Ravi Kanth N's professional experience and qualifications. He has over 10 years of experience in software development, delivery, and customer service roles. Currently seeking a challenging position as a Dev Support or Technical Support Manager. Past roles include Project Lead, Operations Manager, and Service Delivery Lead for various telecom fraud management and revenue assurance software implementation projects.
Tracy la chance resume experience summary - 07062015Tracy LaChance
Tracy LaChance has over 15 years of experience in project management and 23 years of experience in coaching and learning. She is detail-oriented and works well independently or as part of a team. At her most recent role at Bank of America, she conducted quality assurance reviews for over 200 digital projects to ensure they met standards. She has a history of successfully managing projects, teams, budgets, and documentation.
Daniel Orr is seeking a senior software quality assurance lead/manager position with over 30 years of experience in software quality assurance, including test planning, execution, and reporting. He has extensive experience developing and monitoring test systems, processes, and procedures to ensure products meet requirements. Orr holds several certifications including in project management, database design, and software development. He aims to ensure products are delivered on time and on budget with the desired quality.
This document is a resume for Christopher Crescenzo, who has over 15 years of experience in program management, project management, and sales engineering. He is currently a Senior Program Manager at ARRIS Inc., where he manages complex system integration projects using Agile and Waterfall methodologies. Previously, he held project management roles at Emerson Electric and Cisco Systems, where he led new product development and customer implementation projects. He has a MBA in Global Management and a BS in Professional Aeronautics, and is PMP certified.
P. Suresh Babu has over 15 years of experience in software development, project management, and delivery management. He has extensive experience managing Oracle ERP implementations and maintenance projects for clients in various industries. Some of his roles include senior project manager, delivery manager, project manager, and team leader. He is proficient in technologies like Oracle, SQL, Java, and tools like Jira and SharePoint. He has successfully delivered projects for clients like Boeing, Lloyds Bank, KMD, and FLSmidth.
Cynthia O. Brown is a seasoned IT Project Manager with over 20 years of experience managing diverse projects throughout the entire project life cycle. She has expertise in strategic planning, resource allocation, requirements development, and relationship management. Her background includes project management roles at Apex Systems, Sprint/Clearwire, CGI Technologies, AT&T, and Cingular Wireless.
Teresa Tso has over 8 years of experience in consulting and information technology project management, with a focus on web application development and database implementation. She holds a PMP certification and has successfully delivered complex projects involving hundreds of team members across multiple industries. Her technical skills include programming languages, software applications, and project communication tools.
Kelly King provides a professional synopsis and details experience as a Manager of Implementations and Technical Support at Ebix, Inc. She has over 10 years of experience in information technology, business analysis, project management, and quality management. Her experience includes requirements gathering, software design, testing, and client coordination. She also lists education and previous roles in sales, instruction, and case management.
Robert Brown has over 10 years of experience in IT program and project management. He has a track record of successfully delivering solutions and managing multiple projects simultaneously. Brown's experience includes managing network and telecom infrastructure projects at T-Mobile and consolidating contact centers and vendors worldwide. He has extensive experience in data center technology, infrastructure migrations, and virtualization projects.
Linda Alldern has over 15 years of experience in business analysis, project management, and client services roles. She has strong skills in organization, communication, research, and task prioritization. She thrives in collaborative environments and has a track record of building relationships across levels. She has expertise in areas such as data retention, audit readiness, master data management, and risk analysis.
This summary provides an overview of Susan Dyl's experience:
Susan Dyl has over 15 years of experience in project management, release management, change management, and quality assurance. She has led teams in both waterfall and agile environments, completing all projects on time and under budget. Her skills include customer relations, effective communication, and problem solving. She is experienced in both IT operations and software delivery across various technologies.
The document provides a summary of Sheila F. Muirhead's experience as a Business Systems Analyst with over 20 years of experience in financial services. She has a proven track record in all aspects of the software development lifecycle and strong expertise in areas such as project management, data analysis, and system integration. Her career accomplishments include leading the successful implementation of several platforms and the migration of legacy systems to new platforms.
The document provides an executive summary and resume for Pratheep Rajasekaran. It outlines his 9 years of experience in IT and project management, including current roles as Scrum Master and Business Analyst. It then details his technical skills and certifications, followed by a chronological summary of his experience with American Express in roles such as Scrum Master, Product Owner, and Business Systems Analyst on various loyalty, registered card, and travel technology applications. Responsibilities included driving agile adoption, removing impediments, requirements analysis, and project management.
Ziad Allan has over 30 years of experience in information technology, particularly in the financial, Islamic banking, healthcare, and oil and gas industries in Jordan, Oman, Saudi Arabia, Yemen, Sudan, Libya and Lebanon. He has expertise in consulting, IT relationship management, business development, portfolio and project management. Some of his responsibilities have included defining requirements, managing vendors, writing proposals, implementing new systems, and acting as a liaison between business and IT.
Karthik Koppolu is seeking a position as a senior service manager where he can use his 10+ years of experience in IT service delivery and project management. He has a bachelor's degree in computer science and certifications in ITIL and HP technologies. His responsibilities would include managing teams, ensuring smooth service delivery, coordinating infrastructure implementations, and acquiring project approvals and budgets.
1. PROJECT MANAGER WITH 20+ YEARS EXPERIENCE IN IT INDUSTRY
&
SUPERIOR COMMUNICATION & LEADERSHIP SKILLS
ANGELA M. REED Cell: (954) 854-5321
751 W Palm Ave
e-mail: angela.reed100@gmail.com
Boca Raton, FL 33432
BACKGROUND
CERTIFICATES
EXPERIENCE
Experienced Project Manager, Certified Scrum Product Owner and Business Analyst with
knowledge in budgeting, planning and managing multiple projects with complex dependencies
and deliverables using various methodologies such as SCRUM, Agile, Six Sigma and Waterfall.
Produce desired results in established time frames using assigned resources. Vast experience
working with cross-functional onshore and offshore project teams and full-time telecommuters.
SCRUM / Agile: CSPO (Certified SCRUM Product Owner)
Interwoven: Certified TeamSite Technical Consultant
Pegasystems: CBA (Certified Business Architect) and CMBB (Certified Methodology Black Belt)
Aug 2014 – Current Signature Consultants Fort Lauderdale, FL
Project Manager (Contractor)
Lead project and planning while proactively managing scope, budget, risk, quality, and
resource allocation
Serves as primary point person for daily client contact.
Responsible for managing the Client needs/expectations and maintaining quality control on
firm’s product delivery and customer service.
Work with cross-functional teams including Development, Architecture, Data Services, QA, and
other groups to ensure project task accuracy, risk mitigation and resolution of issues and
constraints
Provide periodic Dashboard reports on the current program, future opportunities and client
issues.
Communicate planning and schedule status, issues and risks in a timely manner
Identify, document and resolve problems, issues, and project changes
Coordinate change management activities, ensuring that any schedule, cost, or scope variance
is communicated appropriately
Escalate unresolved issues requiring senior management attention
Monitor resource allocations and communicate capacity and schedules for project work
Identify inter-dependencies between project teams, eliminating any issues that may arise
Coordinate deployment and delivery of project deliverables
Maintain internal project tracking systems
Feb 2014 – Jun 2014 Wealth Management Systems, Inc. West Palm Beach, FL
Project Manager (Contractor)
Plan, execute, and finalize projects according to deadlines and budget, working with the project
steering committee to create the budget and timelines.
Responsible for acquiring resources and coordinating the efforts of project team members and
third-party consultants or vendors in order to deliver projects according to plan, and definition of
project’s objectives and oversee quality control throughout its life cycle.
Coordinate projects from initial concept development through final system integration and go
live.
Determine the client’s needs and translate them into efficient and cost-effective business
solutions.
Define project scope, goals and deliverables that support business goals in collaboration with
senior management and stakeholders.
Develop full-scale project plans and associated communications documents.
Effectively communicate project expectations to team members and stakeholders in a timely
2. EXPERIENCE
(cont’d)
and clear fashion.
Liaise with project stakeholders on an ongoing basis.
Estimate the resources and participants needed to achieve project goals.
Set and continually manage project expectations with team members and other stakeholders.
Develop consensus on project schedules and inform team members of project progress and
potential schedule slippages.
Identify and resolve issues and conflicts within the project team.
Identify and manage project dependencies and critical path.
Plan and schedule project timelines and milestones using appropriate tools.
Track project milestones and deliverables.
Manage risks and respond to changes in risk over the course of the projects.
Develop and deliver progress reports, proposals, requirements documentation, and
presentations.
Determine the frequency and content of status reports from the project team, analyze results,
and troubleshoot problem areas.
Feb 2013 – September 2013 Office Depot Headquarters Boca Raton, FL
e-Commerce Product Owner
Function as Lead to the ecommerce Senior Manager as the top-level expert in the
management of ecommerce applications.
Lead the Sales Force / BSD contract site data integration, UI enhancement and training project.
Act as the key driver in collaborating with business partners (Sales Force team, external
customers, business units, etc.) to create and document business work flows as well as
configure application systems to match those work flows.
Perform in-depth analysis and insight into key online metrics; provide recommendations for
improving the online experience, driving more self -service and reducing costs.
Lead the consultation with internal customers of ecommerce to capture agreed-upon business
objectives and processes
Communicate all processes and their implications to technical and non-technical contributors to
ensure that applications accurately meet business users’ goals.
Lead the gathering and development of enhancements to BSD and .Com applications through
use-case development, wire frame review, user acceptance testing and implementation.
Act as the primary liaison between the business and IT.
Lead the collection of business requirements, designing solutions, overseeing the development
and coordinating the testing of innovative system and business solutions for the ecommerce
organization.
Ensure the appropriate testing and business training is provided to make for a smooth "go live"
scenario.
Upon implementation, work directly with all team members in the on-going support and future
enhancement development for the respective applications.
Oversee analysis and customer insights in support of optimizing the performance Office
Depot's online channels (officedepot.com and business.officedepot.com). This position
provides analytics and insights to help drive decision making and support the continuous
improvement of officedepot.com.
Support the development, tracking, testing, reporting and analysis of all key initiatives to help
improve the customer experience, effectiveness over the web, and reduce agent contacts to
the call center to improve how online metrics are used to drive business decisions.
Utilize web analytics tools (Coremetrics, Cognos and, Tealeaf), as well as integrating data from
web analytics tools with external sources.
Contribute toward communicating web analytics results to business partners and the senior
leadership team.
Develop compelling materials for executive level presentations - mining data from multiple
sources and conducting analysis to produce significant and useful insights into client's online
support performance
Manage the production and distribution of regular, standard reports including report automation
and the integration between web analytics data and external data sources
Assist in the parallel running of the current system to ensure the new system results are
3. EXPERIENCE
(cont’d)
validated against the existing system
Assist in QA analysis (i.e., create UAT Test Scenarios, Test Cases and Test Scripts)
Identify and analyze software defects;
Delivery monthly/quarterly reporting to executive management team.
Work with client services to ensure quality of software and ensure timely bug resolution.
Nov 2010 – Aug 2012 Pegasystems Contractor Traveled Weekly, Nationwide
Project Manager
Travel 75% and 25% telecommute to provide consulting services to clients throughout the U.S.
(Department of Defense, TriWest, Highmark, Health Net, Medco, SunTrust, etc.).
Assist in all phases of the Software Development Life Cycle (SDLC).
Conduct interviews and facilitate requirements gathering, process analysis and application
design sessions with project stakeholders including internal IT partners and business partners.
Ensure Global Statutory Compliance (i.e., Sarbanes-Oxley) by designing Business Process
and Rule Models (using Visio and Pega PRPC) to document, assess, test, and certify that
proper processes, rules, and controls are in place.
Assist in the design and development of various portals, ecommerce websites, etc.
Gather/create detailed business requirements and scope document and translate into detailed
functional specifications.
Work with development & quality assurance teams to translate functional specifications into
technical specifications, design, test, and implementation documents.
Develop test plans, test design specs and test cases to match business requirements and
thoroughly test software to ensure proper operation.
Assist business partners in resolving IT issues and facilitate working with other IT teams.
Provide written and verbal communication such as status reports, progress reports and
documentation to IT and business partners.
Identify applications and systems potentially impacted by portal implementation.
Interface frequently with end users, analysts, and IT to ensure early identification and resolution
of application- and system-related issues.
Identify and define UML, Object-Oriented Analysis (i.e., process flows, requirements, use
cases, wireframes, etc.)
Ensure delivered work product meets/performs to functional requirements based on business
requirements defined and approved by the client.
Assist in leading the compilation, delivery and maintenance of all phases of a project.
Provide education in various industry standard methodologies such as SDLC, RUP, Agile,
SCRUM, and Six Sigma.
Support client in the pursuit of new opportunities in solution conceptualization.
Prepare user documentation and training materials.
Provide technical training and user support to end users.
Effectively manage individual workload and proactively communicate project status updates to
the project manager.
Perform special projects and other duties as assigned.
Oct 2007-Oct 2010 UnitedHealth Group Ft. Lauderdale, FL
Project Manager (Contractor)
Partner with clients to understand business processes and underlying informational and/or
process automation needs.
Ensure Global Statutory Compliance (i.e., Sarbanes-Oxley) by designing Business Process
and Rule Models to document, assess, test, and certify that proper processes, rules, and
controls are in place.
Conduct daily conference calls and focus group sessions to discuss business requirements.
Document and translate business requirements into functional requirements (i.e., current state
assessment diagrams, scoping documents, gap analyses, use cases, web services, B2B’s,
etc.) for IT development team.
Identify applications and systems potentially impacted by portal implementation.
Create traceability matrix, system requirements, cost analysis, B2B’s, utilize SOAP (Simple
4. EXPERIENCE
(cont’d)
Object Access Protocol) and Liquid XML to test and generate XML-based messages between
applications.
Interface frequently with end users, analysts, and IT to ensure early identification and resolution
of application- and system-related issues.
Participate in JAD sessions conducted by business and offer solutions.
Gather and review documentation related to Ovations’ MAPD and Part-D business operations.
Anticipate customer needs and proactively develops solutions to meet them.
Solve complex problems and develop innovative solutions.
2006-2008 Aetna Ft. Lauderdale, FL
Senior IT Business Analyst
Manage Case Installation Interface (CII) Project, which enables company to rapidly install 200+
new clients, simultaneously.
Partner with customers to understand business processes and underlying informational and/or
process automation needs, then translating those needs into formal, documented business
requirements following Aetna’s methodologies and processes.
Ensure Global Statutory Compliance (i.e., Sarbanes-Oxley) by designing Business Process
and Rule Models to document, assess, test, and certify that proper processes, rules, and
controls are in place.
Transition the documented business requirements into an actionable document by gaining
approval from and meeting the needs of the customer, so as to facilitate the development of
accurate business and functional specifications.
Conduct research studies (i.e., collecting, analyzing, trending and presenting data and
recommendations to management that may support or refute hypotheses).
Develop, enhance, and maintain planning models, surveys, benchmarks.
Evaluate and present information and data that will facilitate decision-making.
Perform analysis for Business Process Re-engineering opportunities and define, develop and
document before and after process flows.
Define, develop and document business requirements to ensure client’s needs are captured
and delivered.
Develops job aids, training material and instructions for team members that collect data for
analysis.
Creates written and oral communication materials that effectively summarize findings, supports
fact-based recommendations and provides appropriate detail to substantiate conclusions
Perform Project Management duties by creating work breakdown structures (i.e., work plans) to
execute recommendations and perform continuing functions to complete projects/tasks
1997–2002 JM Family Enterprises Deerfield Beach, FL
Webmaster / IT Business Analyst
Coordinate web site production, design, development and content management for company’s
portal supporting 4000+ internal associates, customers and vendors.
Manage and track all facets of an IT project from conception to release in portal environment
(i.e., business analysis, Q&A testing in staging and production environments, error tracking-to-resolution,
user guide documentation, customer follow-up, etc.).
Facilitate strategic business development planning sessions with vendors and customers.
Participate in the identification, preparation, and development of new workflow processes and
solutions to support the day-to-day activities of the group.
Provide customers with routine business analysis identifying online needs.
Follow established methodologies to ensure compliance with customer requirements.
Interface with programmers to write and edit and new manuals, bulletins, implementation
packages, and other technical documentation (in both hardcopy and online/web-enabled
formats).
Work in a team environment among other technical editors, technical writers, graphic artists,
and photographers as necessary to create quality software applications.
Act as liaison between vendors, clients and internal business units when gathering technical
information, designs,
5. EXPERIENCE
(cont’d)
SOFTWARE
EXPERIENCE
HARDWARE
EXPERIENCE
AWARDS
ACTIVITIES
EDUCATION
Utilize knowledge of HTML, XML, ASP, JavaScript and other web-based tools and utilities to
build framesets, menus, search engines, glossaries, etc.
Work with customers to identify new online requests (i.e., applications, additional pages,
navigational changes, revisions to existing pages, metadata, cross-linking, etc.).
Help to define and communicate content processes, timelines, and style guidelines.
Publish content to production environment using Interwoven’s Team Site and Front Office
application.
Research, test and implement new software products for implementation into portal
environment.
Manage online marketing programs, banners and rich media campaigns targeted at driving
new customers to the company's portal.
Provide web analytics reports to management personnel used to increase site conversion and
marketing ROI.
Work with programmers and developers to create accurate internal tracking mechanisms.
Identify new areas for growth and expansion.
Maximize search engine optimization performance.
Prepare high quality, professional-looking Excel charts and PowerPoint presentations
incorporating visually appealing, high quality graphics.
Facilitate meetings with client and vendors.
Design project documentation templates, including Scope of Work, Visio diagrams, project plan
in
MS Project, and timelines for the project
Convert technical information into user-friendly, non-technical presentations for customers.
Work with teams to research cost comparisons of new systems and create charts and graphs
that visually demonstrate these figures.
Consolidate input from teams and prepare weekly, monthly and annual status reports.
Provide project management and content management training to associates.
Participate in the creation, development and launching of new online marketing programs.
Microsoft Project, HP Quality Center, Visio, Excel, SharePoint, Adobe Acrobat, Outlook, Gmail,
Interwoven Team Site Content Management Software, Business Process Management (BPM) &
Customer Relationship Management (CRM) applications (Pegasystems, Oracle, PeopleSoft, SAP,
SalesForce), Business Intelligence & Web Analytics software (Coremetrics Web Trends,
SharePoint, Cognos, Crystal Reports, SAP, Insight), FogBugz, Requisite Pro, Pegasystems (PRPC,
Blackbelt, CPM and CSA), Liquid XML, Vignette, Team Track, Track-It, SOAP UI, Tortoise SVN,
Photoshop, Illustrator, Flash, Fireworks, Quark, Word, Access, PowerPoint, DreamWeaver, Lotus
Notes, Platforms: OS=Miscrosoft; Software=Java and .NET.
NT/Novell network installation and administration, PC hardware component and software
installation and upgrades, NT/2000/XP/MS Office troubleshooting.
Aetna Employee-of-the-Month Award
JM Family Enterprises Mentoring for Mutual Learning & Success
Southeast Toyota Associate’s Choice Award
JM&A Group Pinnacle Award
JM Family President’s Award for Community Service
Dale Carnegie Personal Achievement Award
Golfing, tennis, rollerblading, softball, volleyball, jogging, swimming, reading and traveling.
2002 – 2003 Dale Carnegie Ft. Lauderdale, FL Professional Business Training
1998 – 2000 Kaplan University Ft. Lauderdale, FL Information Technology (3.8 GPA)
1985 – 1987 Eastern Iowa College Muscatine, IA Word Processing
6.
7. LETTER OF RECOMMENDATION FOR ANGELA M. REED
751 W Palm Ave
Boca Raton, FL 33432
Cell: (954) 854-5321
e-mail: angela.reed100@gmail.com
From: Frank.Kelly@SunTrust.com
Sent: Wednesday, June 06, 2012 10:23 AM
Subject: Feedback on Angela Reed
Importance: High
To Whom It May Concern:
My feedback on Angela (Angie) Reed is from the perspective as the Project Manager for the Anti-Money Laundering (AML)
Suspicious Activity Report (SAR) Financial Crimes Enforcement Network (FinCEN) project that started earlier this year and
is scheduled to cut this November. The two members responsible for developing the system requirements had been
working on these for a couple of months with extremely slow progress citing the amount of work and complexity involved in
developing these requirements. At this point, we brought additional BA resources into the project to close out on the
requirements. Angie was one of those resources brought in. One other point I’d like to bring out before discussing Angie’s
performance is that the project has high visibility and pressure due to the nature of SAR reporting. Companies that fail to
report, or report with errors, have in the past been fined with several companies receiving 7-digit fines. The fines and
brand erosion is an unacceptable position to the bank so anyone working on this project must be highly professional in their
work ethic and results. This is just to ‘set the table’ before I give you the feedback on Angie.
I’ve worked directly with Angie over the last couple of months and have found her to be very bright, hard-working, focused
and displaying an easy to get along with personality. Having reviewed her wide breath of experience described in her
resume, I decided to target her first assignment for the PDF summary tasks. The PDF issue was previously labeled by the
internal BA as a ‘nightmare’. Angie immediately focused on the challenge, met with the right parties to develop her
analysis and plan of action. In relatively short order, she had defined the requirements for the PDF including developing
necessary USE cases to support her work. She is a good communicator; I’ve noticed her relationships with her peers are
cordial and professional. She is able to navigate the forest without taking down the trees to use an old expression. She
also exerted the right amount of pressure in getting the client focused on approving the requirements.
She proactively assisted others with the data mapping which was a great example of ‘team’ as she didn’t have to do this.
She is also conducting a gap analysis post issuance of the data mapping by an internal team member and finding errors
which will help us prevent future problems. Again, this is a nice example of her being proactive, willingness to work harder
than asked to and a good display of her critical thinking skills in play.
I next assigned her to the COGNOS EFM reports requirements. Same thing. Worked well with others, very focused and,
in short-order, closed out this action item.
I think the nicest complement I can give her is that behind closed doors I reviewed with the BA Lead the remaining two
challenges we had as a BA team and stated that I was losing confidence in the current members assigned to those tasks. I
stated I wanted Angie added to those teams so I’d know the tasks would be completed on time and correctly. It’s too early
to pass judgment on her success or not with these two activities (they are due 6/15), but there is no doubt in my mind that
she understands my sense of urgency and will lead the teams to success on these items as well.
In summary, Angie has proven to be results oriented, a delight to work with and be around, and has navigated in short
order some difficult personalities and processes. I would characterize her short time here as being extremely successful
and represented PEGASystems well. I would recommend her to any client without reservation and hope that we have the
opportunity to work together again on a future project.
I’m happy to discuss any details or questions that you may have.
Frank Kelly
SunTrust Project Manager
678-428-8580 Cell
8. BIOGRAPHY OF ANGELA M. REED
751 W Palm Ave
Boca Raton, FL 33432
Cell: (954) 854-5321
e-mail: angela.reed100@gmail.com
Angela is often referred to as a “jack of all trades” by her supervisors. She has acquired a broad range of experience in the
IT and eCommerce industry throughout the last fifteen (15) years. She has performed in the role of a project manager,
business analyst, functional analyst, systems analyst, portal administrator, network administrator, programmer, webmaster,
web developer, web site content administrator, graphic designer (print and web), editor/writer, marketing specialist and
computer instructor. She has demonstrated experience in leading requirements activities in large, complex IT, television,
and marketing projects.
In 2012, upon the successful completion of a massive project for the Department of Defense and TriWest, Angela Reed
was awarded a spot bonus by Pega’s management team for her significant contributions to the project.
During Angela Reed's tenure with JM Family Enterprises (ranked by Forbes magazine as the 15th-largest privately held
company in the United States), she was recognized on several occasions for her outstanding performance and volunteer
efforts.
In 2003, Angela won the Associate's Choice Award presented by Southeast Toyota Distributors as a result of her
dedication to outstanding performance and commitment. As stated by Southeast Toyota Vice President, Ken Czubay, "The
hard work and commitment to excellence you demonstrate will be the measurement your peers will strive to achieve. As an
Associate's Choice Award winner, you will be looked upon to continue to set the example for outstanding performance. As
the challenges within our industry continue to grow, you and associates like you will assist Southeast Toyota with
maintaining a status as the world's largest privately owned distributor of Toyota vehicles, automotive parts and accessories.
Thank you for your commitment to excellence!"
In 2003, Angela was accepted into the JM Family Enterprises Mentoring for Mutual Learning & Success Program as
protégé to the Vice President of ITS, Deborah Battisto. While being mentored for a management position, Angela was
promoted to webmaster.
In 2002, JM Family President, Pat Moran, presented Angela with a 'well-deserved' spot bonus for her participation in the
successful launch of the Dealer Portal, a 3-year project. The company’s CEO, Pat Moran, stated, "The fact that your
management has recognized your exceptional effort, dedication and teamwork with this bonus really makes a statement
about the level of your performance. I want to thank you for all you do for JM Family. It is people like you who have helped
make our company a special place to work, and we appreciate having you as part of our family. Working together, we have
a great future ahead!"
In 2002, Angela was recognized with the Dale Carnegie Personal Achievement Award for her determination and a strong
desire for self-improvement. This Award is based on outstanding performance as determined by a vote of Dale Carnegie
class members and instructors.
In 2001, Angela was awarded a Certificate of Recognition for her contribution to the evaluation and launch of the Dealer
Portal. Dealer Portal was launched with the vision of providing customers with a single point of entry to the suite of
functions available from Southeast Toyota Distributors, JM&A Group and World Omni Financial Corp/Southeast Toyota
Finance and as a source for industry-leading information. As stated by the company's Executive Management Team, "You
were among a dedicated team of associates who proved why our company continues to stay at the forefront of the
automotive industry. Your tremendous efforts resulted in the development and execution of JM Family Enterprises' state-of-the-
art Dealer Portal. We take great pride in congratulating you and your teammates on its success. This project was a
significant demonstration of how well ITS and our business units can work together to create technology solutions that
maximize efficiencies for our companies and our dealers. Thanks for your efforts in helping JM Family to prepare for a
great future."
In 2000, JM&A President, Lou Feagles, presented Angela with the "Star of Excellence" Certificate for being recognized as
excelling in the core performance factors as outlined in the JM&A Associate Recognition Program.
Between 1997 and 2000, the 'Spirit of JM Family' Program recognized Angela on several occasions for her volunteer
efforts in the community. JM Family President, Pat Moran, stated, "You are part of the 'magic' of JM Family. We would not
have this special quality within our working environment without people like you. Your spirit of generosity and cooperation
is part of the reason we have such great customer satisfaction. Thank you for being such a wonderful associate and for
dedicating yourself to making a difference in our community. You set an example for all of us."