This document is a resume for Alec Kornacki. It summarizes his experience as a senior business systems analyst, scrum master, product owner, and project manager. He has over 15 years of experience in business analysis, project management, product development, and people management. His background includes roles at Capital One, Dominion Virginia Power, LandAmerica, and other companies where he delivered projects on time and on budget and improved customer satisfaction and business performance.
Gary Hammack is a quality, process, and lean excellence leader seeking a new position. He has over 30 years of experience implementing business process management, Lean Six Sigma, quality management, and operational excellence best practices at large companies. Hammack holds a Master's degree in Business Administration and is a Lean Six Sigma Master Black Belt. He has a track record of developing performance metrics, improving processes, increasing customer satisfaction, and implementing cost savings initiatives. Hammack is seeking to leverage his expertise in business transformation to help additional organizations.
Vipin Rana is seeking a position that allows him to apply his knowledge and skills as part of a team focused on organizational growth. He has over 10 years of experience in process improvement and holds several certifications including Lean Six Sigma Black Belt. Currently working as a Business Transformation Manager at Sutherland Global Services, his responsibilities include identifying process improvement opportunities, designing and implementing automation solutions, and continuous process optimization. Prior experience includes roles focused on quality management, process reengineering, and leading teams. He has a background in finance and business management.
Garrett Burbidge is an experienced management professional with over 15 years of experience in leadership, operations, finance, and human resources consulting. He has held roles such as COO, business consultant, and administrative director. Burbidge has extensive experience implementing process improvements using techniques like Six Sigma and Lean. He has a track record of successfully improving metrics like reducing costs, increasing customer satisfaction and delivery performance. Burbidge also has experience managing teams, budgets, and software development projects.
This document provides a summary of Michael P. Quinn's professional experience and qualifications. He has over 25 years of experience in training, project management, process improvement, and supply chain/logistics. His areas of expertise include training development, business process improvement, change management, and SAP modules like SD, MM, CRM, and WMS. He has successfully led training initiatives and process improvement projects for companies like Grainger, Bob's Discount Furniture, and Novell.
ValueWise Consulting provides strategy, operations, and IT consulting services. They hire experienced consultants with an average of 15 years experience. Their clients include industry-leading companies. They offer consulting services including project management, process improvement, and technology implementation. Example projects include workforce management, customer service optimization, sales improvement, and automation. Their approach focuses on practical solutions and business impact over process.
Ashish Kumar is a solutions-focused MBA professional with 7 years of experience in banking and finance. He currently works as an Assistant Vice President at Deutsche Bank in Bangalore, where he spearheads customer satisfaction initiatives and utilizes lean methodology to improve processes. Previously, he has led projects at Infosys and interned at Close Asset Management and Tata Iron Steel. He brings skills in areas such as project management, risk management, and relationship management.
This document provides a summary of Himanish Goswami's professional experience and qualifications. He has over 10 years of experience in business development, strategy consulting, project management, and process improvement. Currently, he works as a Business Excellence Manager at Flextronics Global Business Services, where he leads projects in areas such as HR shared services, digital transformation, and process optimization. He has a postgraduate degree from IIT Kharagpur and expertise in areas such as sales, strategy, outsourcing, and team management.
The client has over 15 years of experience in management consulting, business development, strategic operations, and vendor/contract management across various industries including staffing, healthcare IT, software startups, law, real estate development, and energy/mining. Recent roles include serving as a senior management consultant for a staffing firm where responsibilities included developing new market opportunities and managing client and personnel issues. Previous experience also includes chief information officer for an IT consulting firm, leading business development for a software startup, and consultant roles managing vendors, contracts, and projects for law firms, consulting firms, and corporations.
Gary Hammack is a quality, process, and lean excellence leader seeking a new position. He has over 30 years of experience implementing business process management, Lean Six Sigma, quality management, and operational excellence best practices at large companies. Hammack holds a Master's degree in Business Administration and is a Lean Six Sigma Master Black Belt. He has a track record of developing performance metrics, improving processes, increasing customer satisfaction, and implementing cost savings initiatives. Hammack is seeking to leverage his expertise in business transformation to help additional organizations.
Vipin Rana is seeking a position that allows him to apply his knowledge and skills as part of a team focused on organizational growth. He has over 10 years of experience in process improvement and holds several certifications including Lean Six Sigma Black Belt. Currently working as a Business Transformation Manager at Sutherland Global Services, his responsibilities include identifying process improvement opportunities, designing and implementing automation solutions, and continuous process optimization. Prior experience includes roles focused on quality management, process reengineering, and leading teams. He has a background in finance and business management.
Garrett Burbidge is an experienced management professional with over 15 years of experience in leadership, operations, finance, and human resources consulting. He has held roles such as COO, business consultant, and administrative director. Burbidge has extensive experience implementing process improvements using techniques like Six Sigma and Lean. He has a track record of successfully improving metrics like reducing costs, increasing customer satisfaction and delivery performance. Burbidge also has experience managing teams, budgets, and software development projects.
This document provides a summary of Michael P. Quinn's professional experience and qualifications. He has over 25 years of experience in training, project management, process improvement, and supply chain/logistics. His areas of expertise include training development, business process improvement, change management, and SAP modules like SD, MM, CRM, and WMS. He has successfully led training initiatives and process improvement projects for companies like Grainger, Bob's Discount Furniture, and Novell.
ValueWise Consulting provides strategy, operations, and IT consulting services. They hire experienced consultants with an average of 15 years experience. Their clients include industry-leading companies. They offer consulting services including project management, process improvement, and technology implementation. Example projects include workforce management, customer service optimization, sales improvement, and automation. Their approach focuses on practical solutions and business impact over process.
Ashish Kumar is a solutions-focused MBA professional with 7 years of experience in banking and finance. He currently works as an Assistant Vice President at Deutsche Bank in Bangalore, where he spearheads customer satisfaction initiatives and utilizes lean methodology to improve processes. Previously, he has led projects at Infosys and interned at Close Asset Management and Tata Iron Steel. He brings skills in areas such as project management, risk management, and relationship management.
This document provides a summary of Himanish Goswami's professional experience and qualifications. He has over 10 years of experience in business development, strategy consulting, project management, and process improvement. Currently, he works as a Business Excellence Manager at Flextronics Global Business Services, where he leads projects in areas such as HR shared services, digital transformation, and process optimization. He has a postgraduate degree from IIT Kharagpur and expertise in areas such as sales, strategy, outsourcing, and team management.
The client has over 15 years of experience in management consulting, business development, strategic operations, and vendor/contract management across various industries including staffing, healthcare IT, software startups, law, real estate development, and energy/mining. Recent roles include serving as a senior management consultant for a staffing firm where responsibilities included developing new market opportunities and managing client and personnel issues. Previous experience also includes chief information officer for an IT consulting firm, leading business development for a software startup, and consultant roles managing vendors, contracts, and projects for law firms, consulting firms, and corporations.
This summary provides an overview of Sudhakar Bonthu's professional experience:
Sudhakar Bonthu has over 24 years of experience in operations management, process management, and system implementation. He is currently the Vice President of IT Planning & Control at Northern Operating Service Pvt. Limited, Bangalore. Previously he has held leadership roles implementing ITIL practices and managing projects and teams at Satyam Computer Services and Hewlett Packard.
Process Partners is a consulting firm that specializes in business process optimization. They help organizations improve processes, increase productivity and customer satisfaction. Their approach involves assessing current processes, identifying opportunities for improvement, designing optimized future state processes, and implementing changes. Process Partners guarantees their work will meet all client expectations or provide a full refund.
Operational Excellence: The New Lever for Profitability and Competitive Advan...FindWhitePapers
This white paper discusses operational excellence and how it can be leveraged as a new source of profitability and competitive advantage. It defines operational excellence as achieving efficiency through continuous improvement of business processes. The paper argues that operational excellence must be aligned with strategy to be most effective, and that integrating people, processes, and technology enables this alignment and drives optimal performance. Research findings show that companies achieving such alignment through a strategy management system outperform their peers.
John Calabrese has over 20 years of experience in business development, process improvement, and client services. He is currently the Senior Manager of the Customer Care Team at AT&T Digital Life, where he manages a team of 80 personnel. Previously, he held director-level positions at Professional Capital Services and Nutrisystem, where he oversaw call center operations and improved performance. Calabrese has a proven track record of optimizing operations, enhancing customer satisfaction, and reducing costs through strategic initiatives such as automation, staff training, and resource optimization. He has extensive leadership experience managing multi-million dollar budgets and teams of up to 200 employees.
Michael Hofbauer is a highly accomplished professional with extensive experience in general management, program management, customer relationship management, business development, sales, marketing, and IT consulting. He has over 10 years of experience managing teams and projects across multiple industries and countries in the Middle East, Europe, and Africa. Currently, he works as the General Manager for NovaTec Consulting in the Middle East region, where he is responsible for establishing the company's operations and developing new business lines.
"Big Picture Thinker and Talented to driven the Bottom - Line"Venkatesh Varaganti
This person has responsibility for developing and ensuring the execution of the operational/business strategy for a line of businesses as assigned. The incumbent will partner with business line manger(s) and design short, medium and long-term operational improvements. The focus of this strategy will be Process improvements, improvements, productivity improvements, cost structure reduction and accelerating off -shoring activities, will need to be able to manage the complexity of delivering business improvements whilst simultaneously developing strategic solutions for the future an eye for detail, as well as the ability to think about the bigger picture. Who can solve complex problems and can manage priorities, issues and decisions, whilst engaging with stakeholders and Strategic Vision, Decision Making, Influence/Negotiation. Able to persuade and influence others at all levels in the organization, including the CEO.
We (Analyst’s) Come work for a small team with an entrepreneurial spirit that also gets to collaborate with the rest of Cap Mark’s Operations Strategy experts as well as Company’s largest clients. We like to think of ourselves as a start-up in a stable company. It’s a perfect mix that offers us the opportunity to make a meaningful mark on a growing team, work on exciting client engagements, and have big career opportunities.
We’ll help craft strategies, develop deliverables, and present to leadership teams. Whether it’s designing a new organizational structure, developing a change management strategy to support a business transformation, analyzing an all\-employee culture survey and mapping an organization’s DNA, creating fair compensation plans that drive employee engagement, or evaluating executive operations plans for compliance, we’ll have the opportunity to contribute and make an impact from day 1.
Our newest analyst’s must be able to think fast, but thoughtfully communicate—on paper and in person. We must be able to take information and data—both qualitative and quantitative—from multiple sources and tell a story with it. We should be comfortable and confident performing statistical, financial, and economic analysis. We love to solve ambiguous problems that we may never have faced before. Effectively managing our time is a necessity for success on our team where we’ll support multiple clients at once. Ideally, we’ve demonstrated our interest in business strategy related to people and process efficiency, organizational structure and development, workplace tools and technology, leadership development, change management, and HR. It’s a bonus for us if are already familiar with how organizations work, the impact that an engaged workforce has on overall business success, and the importance of effective HR processes and technology.
Surjit's Resume - Manager Customer Experience & Process ExcellenceSurjit Saggu
Lead Customer Experience department to focus on all customer touch points which would help business to improve. This is done by audits and process re-engineering or cutinuous improvement in the process
The document provides a framework to rate leadership across several key dimensions: direction, people, culture, and outcomes. It identifies areas where leadership could be stronger such as communicating organizational objectives, inspiring a shared vision, developing talent, promoting collaboration, and encouraging innovation and continuous improvement. It also notes positive aspects like celebrating individual and team success as well as areas for development like better using customer feedback.
Using agile and lean to lead business transformation agile 2010Dennis Stevens
Companies need a sustainable model for leading continuous change - yet most leadership teams are too busy running the business to effectively lead change. Many transformation efforts fail due to false starts, organizational resistance, and a lack of effective governance. We will explore a strategic change project management model that has repeatedly resulted in successful ongoing change initiatives. The model draws on Agile and Lean principles and techniques to lead change initiatives in a way that is simple, provides focus and transparency, and builds trust.
Lindsey Whitney is seeking a position in business administration with expertise in marketing, operations management, and project management. She has over 15 years of experience in the insurance industry, most recently as a QA Test Lead. In previous roles, she led teams, improved processes, increased sales and revenues, and developed automation strategies. She holds an MBA and a bachelor's degree in management and marketing.
Dawn Hayes is seeking a new position where she can apply her 18 years of experience in automotive and 7 years in hospitality industries. She has a proven track record of managing teams and projects as well as communicating vision and promoting consensus. Her skills include entrepreneurship, management, project management, problem solving, and strong communication. She holds a Project Management Professional certification and has managed many projects involving new systems, business processes, and technology while working at various financial and automotive companies. Her most recent roles were as owner of a successful restaurant and as a senior manager providing project management.
09072016 Walt +.Current.Resume+coverletterWalt Richards
This document summarizes Walt Richards' 33 years of experience in software development, deployment, and support across various roles. It highlights his expertise in requirements gathering, system integrations, deployments, and governance of large and small software projects. Richards has experience interfacing with business organizations at senior levels across functions like accounting, compliance, finance, and human resources. Specifically, it outlines his 14 years of experience at Ultimate Software in roles involving development, project management, product strategy, and services, as well as 19 years at ADP in field and corporate roles implementing software solutions through business analysis and best practices.
Joshua Maynard has over 21 years of experience leading teams across various industries. He has a proven track record of driving high performance through strategic thinking, problem solving, and people-focused leadership. Maynard has experience in roles such as Director of Operations, Chief Information Officer, and Commander, where he was responsible for teams, projects, budgets, and business results. Throughout his career, he has delivered organizational improvements such as process efficiencies, cost reductions, and increased productivity.
Emma Watson is an experienced IT professional seeking a leadership role managing a team of solution architects. She has over 15 years of experience in various IT roles, demonstrating strong technical skills as well as abilities in project management, team leadership, change management, and strategic planning. Prior feedback from managers and clients praised her technical expertise, leadership skills, and ability to achieve results on time and under budget.
Clinton Consulting is a full-service performance improvement company that designs customized business solutions to help organizations improve performance. They specialize in strategic planning, process improvement, training, and helping small and medium businesses develop government contracts. Clinton Consulting uses strategic planning, process development, project management, training, and performance excellence models to deliver customized solutions that address clients' needs.
This document provides a summary of A V Srivathsan's professional experience and qualifications. It outlines his 20+ years of experience in business process management, project management, finance, and auditing across multiple industries in India and the United Arab Emirates. It also lists his educational background, including an MBA in human resources and certifications in quality management systems and soft skills training.
Clinton Consulting provides business solutions to help organizations improve performance. They specialize in strategic planning, process improvement, training, and helping small and medium businesses obtain government contracts. Kenneth Clinton founded the company in 2003 to address strategic planning, quality improvement, project management, process development, implementation, training, and assisting with government certifications and contracts. Clinton Consulting uses models like the Baldrige criteria and strategic planning process to help clients achieve their goals.
This document summarizes a symposium on taking a global perspective in generating new knowledge. The symposium goals are to present an overview of incorporating international research, discuss cultural differences in the research process, discuss challenges of inclusion, and how research is defined internationally. Two panel presentations provide case studies on these topics. Learning objectives are to better understand the context for international research, challenges and opportunities to incorporate international perspectives, how to include an international lens in one's own work, and how to include more international perspectives in research.
This summary provides an overview of Sudhakar Bonthu's professional experience:
Sudhakar Bonthu has over 24 years of experience in operations management, process management, and system implementation. He is currently the Vice President of IT Planning & Control at Northern Operating Service Pvt. Limited, Bangalore. Previously he has held leadership roles implementing ITIL practices and managing projects and teams at Satyam Computer Services and Hewlett Packard.
Process Partners is a consulting firm that specializes in business process optimization. They help organizations improve processes, increase productivity and customer satisfaction. Their approach involves assessing current processes, identifying opportunities for improvement, designing optimized future state processes, and implementing changes. Process Partners guarantees their work will meet all client expectations or provide a full refund.
Operational Excellence: The New Lever for Profitability and Competitive Advan...FindWhitePapers
This white paper discusses operational excellence and how it can be leveraged as a new source of profitability and competitive advantage. It defines operational excellence as achieving efficiency through continuous improvement of business processes. The paper argues that operational excellence must be aligned with strategy to be most effective, and that integrating people, processes, and technology enables this alignment and drives optimal performance. Research findings show that companies achieving such alignment through a strategy management system outperform their peers.
John Calabrese has over 20 years of experience in business development, process improvement, and client services. He is currently the Senior Manager of the Customer Care Team at AT&T Digital Life, where he manages a team of 80 personnel. Previously, he held director-level positions at Professional Capital Services and Nutrisystem, where he oversaw call center operations and improved performance. Calabrese has a proven track record of optimizing operations, enhancing customer satisfaction, and reducing costs through strategic initiatives such as automation, staff training, and resource optimization. He has extensive leadership experience managing multi-million dollar budgets and teams of up to 200 employees.
Michael Hofbauer is a highly accomplished professional with extensive experience in general management, program management, customer relationship management, business development, sales, marketing, and IT consulting. He has over 10 years of experience managing teams and projects across multiple industries and countries in the Middle East, Europe, and Africa. Currently, he works as the General Manager for NovaTec Consulting in the Middle East region, where he is responsible for establishing the company's operations and developing new business lines.
"Big Picture Thinker and Talented to driven the Bottom - Line"Venkatesh Varaganti
This person has responsibility for developing and ensuring the execution of the operational/business strategy for a line of businesses as assigned. The incumbent will partner with business line manger(s) and design short, medium and long-term operational improvements. The focus of this strategy will be Process improvements, improvements, productivity improvements, cost structure reduction and accelerating off -shoring activities, will need to be able to manage the complexity of delivering business improvements whilst simultaneously developing strategic solutions for the future an eye for detail, as well as the ability to think about the bigger picture. Who can solve complex problems and can manage priorities, issues and decisions, whilst engaging with stakeholders and Strategic Vision, Decision Making, Influence/Negotiation. Able to persuade and influence others at all levels in the organization, including the CEO.
We (Analyst’s) Come work for a small team with an entrepreneurial spirit that also gets to collaborate with the rest of Cap Mark’s Operations Strategy experts as well as Company’s largest clients. We like to think of ourselves as a start-up in a stable company. It’s a perfect mix that offers us the opportunity to make a meaningful mark on a growing team, work on exciting client engagements, and have big career opportunities.
We’ll help craft strategies, develop deliverables, and present to leadership teams. Whether it’s designing a new organizational structure, developing a change management strategy to support a business transformation, analyzing an all\-employee culture survey and mapping an organization’s DNA, creating fair compensation plans that drive employee engagement, or evaluating executive operations plans for compliance, we’ll have the opportunity to contribute and make an impact from day 1.
Our newest analyst’s must be able to think fast, but thoughtfully communicate—on paper and in person. We must be able to take information and data—both qualitative and quantitative—from multiple sources and tell a story with it. We should be comfortable and confident performing statistical, financial, and economic analysis. We love to solve ambiguous problems that we may never have faced before. Effectively managing our time is a necessity for success on our team where we’ll support multiple clients at once. Ideally, we’ve demonstrated our interest in business strategy related to people and process efficiency, organizational structure and development, workplace tools and technology, leadership development, change management, and HR. It’s a bonus for us if are already familiar with how organizations work, the impact that an engaged workforce has on overall business success, and the importance of effective HR processes and technology.
Surjit's Resume - Manager Customer Experience & Process ExcellenceSurjit Saggu
Lead Customer Experience department to focus on all customer touch points which would help business to improve. This is done by audits and process re-engineering or cutinuous improvement in the process
The document provides a framework to rate leadership across several key dimensions: direction, people, culture, and outcomes. It identifies areas where leadership could be stronger such as communicating organizational objectives, inspiring a shared vision, developing talent, promoting collaboration, and encouraging innovation and continuous improvement. It also notes positive aspects like celebrating individual and team success as well as areas for development like better using customer feedback.
Using agile and lean to lead business transformation agile 2010Dennis Stevens
Companies need a sustainable model for leading continuous change - yet most leadership teams are too busy running the business to effectively lead change. Many transformation efforts fail due to false starts, organizational resistance, and a lack of effective governance. We will explore a strategic change project management model that has repeatedly resulted in successful ongoing change initiatives. The model draws on Agile and Lean principles and techniques to lead change initiatives in a way that is simple, provides focus and transparency, and builds trust.
Lindsey Whitney is seeking a position in business administration with expertise in marketing, operations management, and project management. She has over 15 years of experience in the insurance industry, most recently as a QA Test Lead. In previous roles, she led teams, improved processes, increased sales and revenues, and developed automation strategies. She holds an MBA and a bachelor's degree in management and marketing.
Dawn Hayes is seeking a new position where she can apply her 18 years of experience in automotive and 7 years in hospitality industries. She has a proven track record of managing teams and projects as well as communicating vision and promoting consensus. Her skills include entrepreneurship, management, project management, problem solving, and strong communication. She holds a Project Management Professional certification and has managed many projects involving new systems, business processes, and technology while working at various financial and automotive companies. Her most recent roles were as owner of a successful restaurant and as a senior manager providing project management.
09072016 Walt +.Current.Resume+coverletterWalt Richards
This document summarizes Walt Richards' 33 years of experience in software development, deployment, and support across various roles. It highlights his expertise in requirements gathering, system integrations, deployments, and governance of large and small software projects. Richards has experience interfacing with business organizations at senior levels across functions like accounting, compliance, finance, and human resources. Specifically, it outlines his 14 years of experience at Ultimate Software in roles involving development, project management, product strategy, and services, as well as 19 years at ADP in field and corporate roles implementing software solutions through business analysis and best practices.
Joshua Maynard has over 21 years of experience leading teams across various industries. He has a proven track record of driving high performance through strategic thinking, problem solving, and people-focused leadership. Maynard has experience in roles such as Director of Operations, Chief Information Officer, and Commander, where he was responsible for teams, projects, budgets, and business results. Throughout his career, he has delivered organizational improvements such as process efficiencies, cost reductions, and increased productivity.
Emma Watson is an experienced IT professional seeking a leadership role managing a team of solution architects. She has over 15 years of experience in various IT roles, demonstrating strong technical skills as well as abilities in project management, team leadership, change management, and strategic planning. Prior feedback from managers and clients praised her technical expertise, leadership skills, and ability to achieve results on time and under budget.
Clinton Consulting is a full-service performance improvement company that designs customized business solutions to help organizations improve performance. They specialize in strategic planning, process improvement, training, and helping small and medium businesses develop government contracts. Clinton Consulting uses strategic planning, process development, project management, training, and performance excellence models to deliver customized solutions that address clients' needs.
This document provides a summary of A V Srivathsan's professional experience and qualifications. It outlines his 20+ years of experience in business process management, project management, finance, and auditing across multiple industries in India and the United Arab Emirates. It also lists his educational background, including an MBA in human resources and certifications in quality management systems and soft skills training.
Clinton Consulting provides business solutions to help organizations improve performance. They specialize in strategic planning, process improvement, training, and helping small and medium businesses obtain government contracts. Kenneth Clinton founded the company in 2003 to address strategic planning, quality improvement, project management, process development, implementation, training, and assisting with government certifications and contracts. Clinton Consulting uses models like the Baldrige criteria and strategic planning process to help clients achieve their goals.
This document summarizes a symposium on taking a global perspective in generating new knowledge. The symposium goals are to present an overview of incorporating international research, discuss cultural differences in the research process, discuss challenges of inclusion, and how research is defined internationally. Two panel presentations provide case studies on these topics. Learning objectives are to better understand the context for international research, challenges and opportunities to incorporate international perspectives, how to include an international lens in one's own work, and how to include more international perspectives in research.
This document provides guidance on creating an effective resume. It discusses the main resume formats including functional, chronological, and hybrid resumes. It then covers the key sections that should be included in a resume such as title and summary, keywords, experience, education, affiliations, and technical skills. The document also provides tips for handling special circumstances like job gaps or career changes. It concludes with recommendations for formatting, style, and must-do's for an outstanding resume. The overall document is a comprehensive guide to crafting a resume that will help job seekers get noticed, get interviews, and ultimately get jobs.
Deoleo - Customer Acquisition and Retention StrategyChen Yang Lim
This document summarizes research on olive oil consumption trends among young consumers in Spain. It finds that while olive oil usage remains high, young people are cooking less and spending less time in the kitchen. They prefer quick dishes like salads, meat and pasta over traditional dishes. It recommends Deoleo target young consumers through online video recipes and establish olive oil's health benefits for frying to influence purchasing habits.
Telefonica - Customer Experience Design Chen Yang Lim
One of the biggest challenge facing telco industries today. Savvy consumers in a highly competitive market means companies have to compete beyond just pricing to gain an edge.
We researched and consulted for Telefonica's key markets to design and improve customer experience and satisfaction.
Created as part of a master's programme in Market Research & Consumer Behaviour
Bakteri bereproduksi secara aseksual melalui pembelahan biner, namun mampu menimbulkan variasi genetik melalui mutasi dan rekombinasi gen yang terjadi via transduksi, konjugasi, dan transformasi. Mutasi dapat terjadi karena perubahan urutan nukleotida DNA sedangkan rekombinasi gen melibatkan pertukaran materi genetik antar bakteri.
This document discusses silica sand, its properties, reserves, production, applications, mining, processing, and health hazards in Jordan. It begins by defining silica sand as quartz sand composed primarily of silicon dioxide (SiO2). It then discusses Jordan's silica sand reserves located in various areas like Ras En Naqb and Qa'a Disi. Production and consumption of silica sand in Jordan from 2000-2004 is presented. Applications of silica sand include uses in glass, construction, electronics, and oil industries. The mining process involves surface quarrying while processing involves steps like screening and magnetic separation to obtain high purity quartz concentrate. The main health hazard of silica dust is silicosis, a serious
Beneficiation of jordanian iron ore warda north of jordanMomen Muhsen
In this study, the iron ore deposit of the historic Warda Region, District of Ajloun, Northern Jordan, were investigated, two samples were collected; the first sample A was higher in iron and has some carbonate minerals predicted from high calcium content, while the second sample, sample B, has low iron content and high calcium.
The two samples were subjected to crushing, grinding, followed by magnetic separation and fatty acid and amine flotation. the results show that both samples were not amenable for magnetic separation indicating the iron bearing mineral may be of low magnetization such as hematite which require high intensity magnetic separator on the other hand, Sample B were more amenable for flotation, and it was found that fatty acid floatation was more effective to separate carbonate mineral (Ca) and silica.
This document contains a resume for Ini Isangedighi, who has over 15 years of experience in program management, project management, and operations management. She holds certifications in project management, Lean Six Sigma, and financial securities. Her experience includes managing global programs, leading cross-functional teams, and overseeing operational areas at various companies. She currently works as a Vice President of Program Management at LPL Financial, where she has successfully delivered several large-scale projects and programs.
This document summarizes the qualifications and experience of Augustus Daniel Ray as a senior QA leader with over 16 years of experience in project delivery, transformation, customer engagement, strategic planning, and program/project management. He has a track record of leading large testing teams and accounts, and transforming organizations by implementing industry best practices. His career highlights include managing a $16M account as well as leading a team of 300 members.
Arnie Esquivel is an IT director with over 15 years of experience leading programs and projects in various roles at AT&T. He has a track record of transforming processes to streamline work and reduce costs. Currently seeking new opportunities as an IT program management leader where he can leverage his skills in leadership, change management, and building high-performing teams.
Michele Shalmon is a senior-level supervisor and management professional with over 25 years of experience in banking and healthcare. She currently serves as an Appointment Center Supervisor at Kaiser Permanente, where she leads a team of 26 agents and oversees daily operations. Previously, she spent 23 years at Washington Mutual Bank in various leadership roles, including Production Manager and Customer Service Manager, where she mentored teams and improved processes. Shalmon has a strong record of success in strategic planning, operational efficiency, customer service, cost control, and people management. She holds several professional certifications and has received numerous performance awards throughout her career.
Steve Smith is an intrapreneur with over 30 years of experience helping organizations improve how they work. He has a proven track record of analyzing complex problems and designing innovative solutions. As an intrapreneur, he is highly motivated, proactive, and comfortable taking initiative within an organization to pursue new products, services, or solutions. He provides examples of projects he has led, such as establishing best practices forums and performance monitoring processes, that have helped companies improve employee engagement, efficiencies, and growth.
Steve Smith is an intrapreneur with over 30 years of experience helping organizations improve how they work. He has a proven track record of analyzing complex problems and designing innovative solutions. As an intrapreneur, he is highly motivated, proactive, and comfortable taking initiative within an organization to pursue new products, services, or solutions. He provides examples of projects he has led, such as establishing best practices forums and performance monitoring processes, that have helped companies improve employee engagement, efficiencies, and growth.
Steve Smith is an intrapreneur with over 30 years of experience helping organizations improve through innovative solutions. As an intrapreneur, he is highly motivated, proactive, and comfortable taking initiative within an organization. He has a proven track record of analyzing complex problems and designing tools and processes to restore effective operations. Some examples of his achievements include establishing best practices forums, developing resource planning processes, and integrating acquired companies to align with company policies.
Ashanti McKinney has over 11 years of experience in business analysis, project management, quality assurance, and customer service roles. She has a proven track record of successfully leading requirements gathering, managing projects, and ensuring quality delivery across various industries including energy, retail, and telecommunications. Some of her accomplishments include leading the launch of a new marketing campaign that increased enrollment and introducing customer incentives through gift cards. She is skilled in requirements documentation, communication, and balancing stakeholder needs with technical limitations and schedules. Currently she works as an Online Marketing Business Analyst at Reliant, an energy company, where she manages requirements gathering and user testing for web and online projects.
Scott Dowden has over 15 years of experience in IT, particularly focused on messaging solutions like Microsoft Exchange and Symantec Enterprise Vault. He has held several leadership roles at Symantec, managing teams that support key customers. Some of his strengths include building and developing teams, strategic problem solving, and leading cultural transformations. He has a track record of growing business and maintaining high customer satisfaction and retention rates.
Chanda Monroe-Williams is a senior-level executive with over 15 years of experience in program/project management, process improvement, and strategic initiatives. She has led teams to successfully complete projects in collections, customer service, risk management, and new product development. Her background includes experience developing strategies, managing projects, and improving processes to drive business results for companies like GE Money and GAFRI. She is a certified Project Management Professional and Lean Six Sigma professional.
Vipin Rana is seeking a position that allows him to apply his knowledge and skills as part of a team focused on organizational growth. He has over 10 years of experience in process improvement and holds several professional certifications including Lean Six Sigma Black Belt. Currently working as a Business Transformation Manager, his responsibilities include identifying process improvement opportunities, designing and implementing automation solutions, and continuous process optimization. Prior experience includes roles managing quality and process excellence teams. He has a background in finance and business management.
Enaam Alum is a project manager with experience in recruitment consulting, project management, customer service, and complaint handling. She has a Master's in Project Management and Bachelor's in Business and Management. She is seeking a junior project manager position to further develop her management skills. She has strong communication, problem-solving, and planning abilities along with experience in areas like leadership, quality assurance, and budgeting.
Julie Muse is a strategic project lead with 18 years of experience in financial services. She excels at leading collaborative efforts to solve business challenges and build effective teams. Her expertise includes relationship management, leadership, process improvement, business development, compliance, risk management, and operations. Previously, she held vice president and manager roles at SunTrust Robinson Humphrey and SunTrust Investment Services, where she led initiatives to improve controls, reduce costs, and increase use of client data. She also has experience as an independent consultant and financial advisor.
Patty Goodman has over 20 years of experience in project management and leadership roles at Bank of America and its predecessor companies. She has a proven track record of successfully managing medium to large projects from inception to launch, developing project plans, leading cross-functional teams, and delivering projects on time and within budget. Goodman has also demonstrated strong communication, relationship building, and problem solving skills over her career.
An accomplished senior leader with over 25 years’ in progressive leadership roles in Information Technology, the last 15 years have been in executive level positions (VP/SVP/CIO/Consultant). Experience ranges across industries with current in Hospitality.
Owner of Technology Advisory Services, Inc. which provides technology leadership and advisory services in support of delivering the right solutions at the right time using effective right-sized governance practices.
Specialties include Business IT alignment, Governances including Executive Council and Steering Committee, Project Portfolio Management, Change Management, Resource Management, Vendor Management, Financial Management, contracts and agreements, effective communication, leadership and leadership development and talent optimization.
Dawn’s Information Technology Management experience is strong and encompasses all IT domain areas. She views IT as an integrated business and all departments need to operate in unison in support of delivering continuous results. Security, compliance and data protection are always in the forefront, strong talent management is expected and continuous improvement is part of core operations with expected high customer satisfaction results.
Dawn is passionate about helping and guiding organizations to embrace change using innovative approaches that challenges and delivers business results. She is recognized as a steady, trusted leader and partner who fosters and builds deep connections among organizational stakeholders and teams at all levels.
Dawn continuous to challenge herself to become a better version of herself in everything she does and she is grateful for the opportunities she has been privileged to experience through great partnerships. She brings this approach and attitude to every client and delivers expected results and more. She may join a team as a leadership consultant but always leaves as a trusted partner and advocate.
The document contains the resume of Zaheed M Diwan, which summarizes his experience as an investment banking process manager, consultant, associate at JPMorgan Services, and other roles. It lists his skills, experience launching a crystal business, roles at various financial firms, and education.
This document outlines the professional experience and qualifications of Cheryl L. Gipfel, including over 20 years of experience in project management, operations support, strategic planning, and data analysis. Gipfel has held various leadership roles managing teams, projects, sales, and customer service for companies such as AT&T and Kelly Mitchell Co. The summary highlights her strengths in areas such as project management, process improvements, performance measurement, and training.
Christopher Co De La Cruz is a Filipino professional seeking a challenging position utilizing 18 years of experience in marketing, sales, customer service, IT, projects and business management. He has extensive experience in systems support, customer service, operations management and sales/marketing roles for companies in Singapore and the Philippines. His qualifications include a Bachelor's degree in Business Administration and skills in various operating systems, contact center tools, batch processing systems and Microsoft Office applications.
Ryan DeMolli is a business analyst with over 19 years of experience in operations and project leadership roles. He has a proven track record of driving systems and data development, execution, and technological innovations to support organizational growth and cut costs. His expertise includes project management, strategic planning, vendor relations, cost analysis, and process improvements. Currently he works as a Business Analyst III at Afni, Inc, where he creates budgets, business cases, and strategies to improve efficiencies and achieve corporate objectives.
Chethan S has over 10 years of experience in operations management, process transition, training and development, and team management in the BPO industry. He is currently the Assistant Manager at Technosoft Corporation India Private Limited, where he supervises a team of 54 members and ensures accuracy, productivity, and client satisfaction. Previously, he held leadership roles at Dell International Services India Limited and TATA Consultancy Services, where he managed teams, client relationships, and process delivery. He holds a B.com degree from BHS College, Bangalore University and is pursuing an MBA from Karnataka State Open University.
1. A L E C K O R N A C K I ( C S M , C S P O )
11708 Lincolnshire Ct. Glen Allen, VA, 23059
Home: (804) 360-1152 Cell: (804) 514-6713 Email: Alec@AandLCommunications.com
S EN I O R B U S I N ES S S YS YTEM S A N A LYS T, S C R U M M A S TER ,
PR O D U C T O WN ER , PR O J EC T M A N A G ER
Repeatedly improve profitability and productivity of departments and staff.
Proven success in team building, customer service, project/program delivery, and client retention.
Varied business background in technology, marketing, and manufacturing.
Proven manager with demonstrable success in achieving and surpassingbusiness growth objectives in a variety of organizations and
environments. Extensive experience with highly engineered systems which require deep understanding of critical business drivers in
diverse markets and industries; extremely successful in building relationships with senior-level decision-makers, taking control of problem
areas and delivering on commitments. Customer-focused and performance-driven. Significant experience in theareas of Project
Management, Consulting, Product Development, People Management, and Business Analysis. Created, led, and motivated unbeatable
teams of analysts and developers, monitoring performance and budgets to deliver on time and on-target projects that surpass customer
expectations.
Business Analysis Staff Development/Mentoring Management Project Management Strategic Planning & Consultation
Customer Satisfaction & Allegiance Performance & Quality Delivery Budget Planning/Estimating Change Management
Commercial & Customer Support Strategic Partnerships Business Development Product Development/Management
SELECTED ACHIEVEMENT HIGHLIGHTS
Turned around an underperforming department, incorporating business analysis and programming resources into a tight, highly
productiveteam improving throughput by 300%, improving quality via a 35% reduction of defects, and improving customer
service.
Centralizedscheduling of 5 separate departments, providing the first-ever enterpriseview into workloads. Created dashboards
and reports to present to Executives demonstrating workload and productivity. This centralization resulted in a 10% reduction of
overtime and facilitated forecasting.
Reversed losses into profits; serving as a catalyst for growth and expansion by implementing a new technology and creating a
product offering that increased sales and resulted in a 45% gain in profits in a manufacturing area that had never made a profit.
PROFESSIONAL EXPERIENCE
Master Business Systems Analyst/Lead Systems Integrator, Capital One. 2010 - Present
One of the nation's 10 largest banks offering a broad array of financial products and services
Lead a team of exceptional analysts, developers, and technical leads to support, upgrade, and integrate the primary Call Center application
(IRIS) for Card and Bank agents. Drive efforts on maintaining and updating theIVR (Interactive Voice Responseunit). Perform Product
Owner defining high level requirements and Acceptance Criteria for 7 teams implementing theprogram. Charged with driving innovation,
operational efficiencies, security compliance, systemand process integration, feature addition and enhancements, and providing processes
that allow thevarious agent groups and lines of business to deliver exceptional customer service to Capital One customers. Effectively
manages BSA and QS associates.
Lives the Values Lived and demonstrated the CapitalOne competencies and was recognized with theCapital One
Circle of Excellence for my work with the Capital One Deals Team.
Problem Solving Generating and driving practical solutions as the Integrated BSA for thePartnerships to IRIS
conversion and the GM Small Business project launch.
Communication
Skills
Established myself as an Influencer and also as a “Bridge Builder” to drive cooperation and
consensus on theteams and projects I have been involved in since joining Capital One. I am
regularly recognized for diffusing tense and complicated situations through my work.
Management,
Leadership, &
Influence Skills
Lead and manage thepeer review process for all IRIS BSA’s, oversaw the re-engineering of how
requirements and acceptance criteria are being captured and documented. Act as a mentor by
training new BSA’s on the IRIS team and others as part of the Capital One Mentoringprogram.
2. Business Systems Analyst, Dominion Virginia Power, Inc. 2008 - 2010
One of the nation's largest producers and transporters of energy, with a portfolio of electricity generation, natural gas and oil reserves
Recruited to enhance a team of outstanding performing developers, analysts and other resources to support and upgrade one of thelargest,
critical systems for the Nuclear Fleet. Have been tapped to lead all future enhancements and developments for the team leading estimating
efforts, managing all systemperformance efforts, vendor evaluation and selection, lead testing efforts between integrated systems and their
support teams, and be theprimary point of contact to the business units.
Management &
Leadership Skills
Quickly assimilated myself into a new organization, learning theway Dominion works, and
establishing myself as a leader by taking on large projects and building confidence and trust.
Communication
Skills
Taken on the role of communicating externally to the Nuclear Fleet about pending modifications to
softwareplatforms, release management, outage communications, and business updates.
Job Specific Skills Learned and became the lead Business Analyst on the platformthat supports theNuclear Fleet in 6
months. Lead all development efforts being the primary Analyst deconstructing existing legacy
systems and defining requirements for re-building and deploying. Took on role of managing all
aspects of SystemPerformance and driving improvement efforts; led teams on thetwo largest
development projects of the system, integrating a 3rd party vendor product with a large
Documentum environment.
Business Systems Analyst, LandAmerica, Inc 2008
$3.78 Billion leading provider of real estate transaction services throughout the United States, the Americas, Europe and Asia.
Recruited to manage a highly skilled and diverse team of top performing developers, analysts and other resources to deliver thehighest
priority development project for the Credit Services group within Land America. Challenged with motivating a team that is spread out over
multiple locations in theUnited States, India, and Pakistan. Learned and trained others in the team in Agile methodologies and Scrum
development. Tapped to become theLead contact to migrate all clients to thenew platform upon completion of theproject.
Management/
Leadership Skills
Taken full ownership of a team of seasoned employees and contractors within the company, able to
quickly establish trust and develop a positiverapport to help aide in meeting deliverable timelines
Leveraged thevision and strategy to enhance and improve customer service with clients by
incorporating thenew team into the customer service model.
Communication
Skills
Established myself as a knowledgeable and trusted member of the Credit Services IT group, being
tasked—within 2 months since being hired—to communicate upward to Management thestatus of
the project and participatein Operations calls representing the IT group across the business unit.
CLIENT DATA MANAGER, Royall & Company 2006 – 2008
The leading provider of full-time, first-time, traditional-age undergraduate student recruitment for Colleges and Universities throughout
the US; products and services include designing, developing, deploying, and analyzing direct responsecampaigns through a variety of
channels.
Recruited to develop and lead team of 10 Business Analysts in meeting customer service and performance improvement goals for IS
department supportingthedata interpretation and data hygiene needs of marketing campaigns. Devised and executed strategic and tactical
action plans to integrate new department into existing business processes, developed methodology, established training curriculum,
coordinated and executed training, and built top-performing team to drive achievement of objectives.
Influence Facilitated and guided business unit leaders in formulating the vision and strategic direction that
successfully integrated theanalyst group into the existing business processes within the
organization.
Learning Skills Learned and trained other on a development methodology that was not fully being used within the
Company. Quickly became the expert in the tools and processes used in Agile and Scrum.
Bottom-Line
Improvement
Lead team in identifying and correcting critical problems, reduced manual processes driving
automation, implemented best practices to ensure consistent results, overhauled and improved
operating processes and resolved quality issues.
Customer
Focuse
Contributed to 95% customer retention rate by developing and creating a team of analysts that
complemented and enhanced the already impeccable customer service reputation of thebusiness.
Teamwork Evangelized need for change within organization, monitored and reported progress on key metrics,
trained and mentored analysts to ensure their success.
ALEC KORNACKI PAGE 2ALEC KORNACKI PAGE 2
3. CLIENT SOLUTIONS MANAGER, TECHNICAL ACCOUNT MANAGER.
Affinion Loyalty Group 2001 – 2006
$1.3 billion global leader of multi-channel marketing solutions for membership, insurance, value-added checking, and loyalty programs.
Promoted to lead the efforts in crafting sales strategies and design solutions that enhance and strengthen consumer relationships with their
member organizations; leveraging 25 products to develop customsolutions for clients in the financial, retail, travel, and entertainment
industries. Challenged to providefirst level design and integration strategies for sales opportunities;owned and executed the strategy and
was thesubject matter expert providing tactical guidance during development efforts.
Business
Development
Lead the acquisition and launch of 3 major program launches; 3 of the5 largest programs in
company history.
Operations
Re-engineering
Participated in thedevelopment of corporate IT methodology which contributed to unprecedented
growth.
Customer
Service
Contributed to affinity partner receiving top awards in customer service from multiple consumer
and research organizations.
PRIOR EXPERIENCE
Functional leadership positions in Product Development, Product Marketing, and Consulting Services
Achievements include overseeing R&D, productizing, and creating a marketing & sales strategy for a new technology that resulted in a
45% gain in profits for a P&L unit; developed and implemented Internet-based services enabling clients to place orders and deliver
materials for printing and mailing. Increased visibility of $500 million international printer through participation in trade shows, industry
events; gaining keynoteand speaking roles for key corporateexecutives promoting theorganization as an innovative leader in the market.
Devised and built consulting services group that differentiated company from competitors and continued to promotethe organization as an
industry leader.
COMPUTER SKILLS
Office Productivity Microsoft family of products (Word, Excel, Visio, PowerPoint, Outlook) used for general office
productivity;creating training documents, data flow diagrams, work flow diagrams, executive
presentations, etc.
Microsoft Visual Studio Team Foundation Server, HP Quality Center, HP QuickTest Professional,
HP Load Runner, SAP, Knowledge Link, Primavera, SAP, EMPAC, Passport, VAX, and AS400.
Programming
Skills
Visual Basic and Access for creating small data bases, automating processes, creating simple UI’s,
reports, connection to data bases, etc.
SQL and CrystalReports to create automated reports for the business outlining success of
programs, enabling quick access to data dictionaries, and for general analysis purposes.
Microsoft Project for general project management tasks; created resource poolfor allocation of
programmers to tasks, creating weekly reports for resources to assist in managing individual tasks.
Used a variety of applications for building and maintaining websites; Macromedia Dreamweaver,
Microsoft FrontPage, and others. Skilled in HTML, SHTML, CSS, JSP, Java scripting.
Familiar with and leveraged XMLand SGMLfor transaction-based integration with many business
partners.
Support &
Training
Trained customers and colleagues on all above mentioned products and systems.
EDUCATION & CREDENTIALS
Bachelor of Arts (BA) in Business Management
National-Louis University—Northern Virginia Campus-Evanston, Il
Engineering coursework completed
Virginia Tech—Blacksburg, VA
ALEC KORNACKI PAGE 3