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ICT Services for Small to Medium Businesses We make IT work for you
About Us ,[object Object]
Fully integrating within our client’s organisation we tailor our services to meet their exact needs
Whether you are a start-up or a small to medium sized business we provide a cost effective solution to either fully outsource your IT needs or compliment your internal resources
Our extensive and varied client base covers many market sectors including: not-for-profit, healthcare, pharmaceuticals, transport, recruitment, construction, lightning protection and hosiery. T- 0845 004 3029	info@air-it.co.ukwww.air-it.co.uk
About Us ,[object Object]
This has earned us an enviable reputation across our client base which has resulted in continued recommendation.Our aim is very simple:  To do what we do best so you can get on with doing what you do best  running your business.  ,[object Object],A Quality Assured Supplier on the East Midlands Service Provider Register
Mission Statement “Our goal is to bridge the gap between our clients and their ICT needs. We offer the key to successful ICT solutions and treat our client's network as if it were our own. We aim to provide clients with stable, secure and reliable ICT solutions.  Excellent communications and total honesty are paramount in helping us achieve this goal.” T- 0845 004 3029	info@air-it.co.ukwww.air-it.co.uk
Our Promise ,[object Object]
To be always available when we are needed.
To provide one point of contact with a named Account Manager.
To listen to your needs & never baffle you with needless jargon.
To understand your business and develop a long lasting relationship.
To conduct our relationship openly, honestly and professionally -  behaving in the same way as your internal staff. T- 0845 004 3029	info@air-it.co.ukwww.air-it.co.uk
Our Partners Air-IT has partnered with select hardware, software and service industry leaders to provide our clients with the best possible solutions to their IT challenges. This enables us to bring significant technical skills to the supply, implementation and support of our clients’ IT requirements.
Our Accreditations As part of our ongoing customer commitment we are constantly striving to provide the most up-to-date technical knowledge and skill set amongst our staff.  Below are the details of some of the accreditations held by our company and staff:
Client Testimonials "We really see the benefits of outsourcing our IT Support. Air-IT manage our entire IT infrastructure which takes the stress away from us and allows us to concentrate on developing our core business. We have always found Air-IT to be professional and their unique approach to support and installations invigorating". John Willis, FDFemcare-Nikomed Ltd "Air-IT have really impressed us with their focused and friendly manner to meeting our IT requirements. Their structured approach, knowledge and expertise and sense of urgency to problem solving have ensured that we have always had a stable IT platform, and this has been critical to our success". Nigel Skill, MDSkills Holidays T- 0845 004 3029	info@air-it.co.ukwww.air-it.co.uk

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Air-IT Company Presentation

  • 1. ICT Services for Small to Medium Businesses We make IT work for you
  • 2.
  • 3. Fully integrating within our client’s organisation we tailor our services to meet their exact needs
  • 4. Whether you are a start-up or a small to medium sized business we provide a cost effective solution to either fully outsource your IT needs or compliment your internal resources
  • 5. Our extensive and varied client base covers many market sectors including: not-for-profit, healthcare, pharmaceuticals, transport, recruitment, construction, lightning protection and hosiery. T- 0845 004 3029 info@air-it.co.ukwww.air-it.co.uk
  • 6.
  • 7.
  • 8. Mission Statement “Our goal is to bridge the gap between our clients and their ICT needs. We offer the key to successful ICT solutions and treat our client's network as if it were our own. We aim to provide clients with stable, secure and reliable ICT solutions. Excellent communications and total honesty are paramount in helping us achieve this goal.” T- 0845 004 3029 info@air-it.co.ukwww.air-it.co.uk
  • 9.
  • 10. To be always available when we are needed.
  • 11. To provide one point of contact with a named Account Manager.
  • 12. To listen to your needs & never baffle you with needless jargon.
  • 13. To understand your business and develop a long lasting relationship.
  • 14. To conduct our relationship openly, honestly and professionally - behaving in the same way as your internal staff. T- 0845 004 3029 info@air-it.co.ukwww.air-it.co.uk
  • 15. Our Partners Air-IT has partnered with select hardware, software and service industry leaders to provide our clients with the best possible solutions to their IT challenges. This enables us to bring significant technical skills to the supply, implementation and support of our clients’ IT requirements.
  • 16. Our Accreditations As part of our ongoing customer commitment we are constantly striving to provide the most up-to-date technical knowledge and skill set amongst our staff. Below are the details of some of the accreditations held by our company and staff:
  • 17. Client Testimonials "We really see the benefits of outsourcing our IT Support. Air-IT manage our entire IT infrastructure which takes the stress away from us and allows us to concentrate on developing our core business. We have always found Air-IT to be professional and their unique approach to support and installations invigorating". John Willis, FDFemcare-Nikomed Ltd "Air-IT have really impressed us with their focused and friendly manner to meeting our IT requirements. Their structured approach, knowledge and expertise and sense of urgency to problem solving have ensured that we have always had a stable IT platform, and this has been critical to our success". Nigel Skill, MDSkills Holidays T- 0845 004 3029 info@air-it.co.ukwww.air-it.co.uk
  • 18. Client Testimonials Air-IT has always been proactive in their approach and have pulled out all the stops to resolve issues when they occur, and they have really taken the time to understand the business and our industry". Mark Kightley, MDDKM Labour Solutions "The prompt, professional and courteous approach of the Air-IT support team is mirrored by the company's ability to deliver on it's promises". Wayne Murray MDChurchill Steeplejacks UK Ltd T- 0845 004 3029 info@air-it.co.ukwww.air-it.co.uk
  • 19.
  • 22. Network and Server Solutions
  • 26. VoIP
  • 33. Website Design & Development
  • 36. IT RelocationT- 0845 004 3029 info@air-it.co.ukwww.air-it.co.uk
  • 37. Our Services Free ICT Audits We offer prospective partners a free, one-hour on-site audit. We'll look at your systems, highlight your ICT strengths and weaknesses and provide you with a detailed recommendation report - without obligation. Flexible Financing Options Need to invest in your businesses IT infrastructure but cost is a barrier? Let us help finance the entire IT solution with a Microsoft financing package tailored to your unique needs. Easy application process, no hidden costs, known and fixed repayments. T- 0845 004 3029 info@air-it.co.ukwww.air-it.co.uk
  • 38.
  • 39. Your business can enjoy all the benefits of in-house IT specialists - without the associated cost!
  • 40. Our tailor made support packages give you complete peace of mind and take the stress and expense out of managing your technological needs.
  • 41. We have developed a range of packages that have been designed to provide you with the best level of support to match your budget and business needs.
  • 42. We provide three levels of standard support: Remote, Onsite and Fully Managed solutions.
  • 43. We also offer bespoke ad-hoc packages and Rescue-IT an emergency response service, so whatever your needs we are sure to have the correct support model for your business.T- 0845 004 3029 info@air-it.co.ukwww.air-it.co.uk
  • 44.
  • 45. By proactively monitoring your network and systems and quickly fixing problems before they arise, we minimise downtime, improve staff efficiency and increase business productivity.
  • 46.
  • 47. Fully secure virtual engineer portal
  • 50. Monthly onsite backup integrity checks
  • 57. Out of hours server maintenance
  • 58. Security & firewall management
  • 59. Server & exchange management/administrationT- 0845 004 3029 info@air-it.co.ukwww.air-it.co.uk
  • 60.
  • 61. Calls cost a fraction of the price of a traditional phone call.
  • 62. It is easily customised as your business needs change.
  • 63. All you need is a broadband connection and a VoIP-enabled phone.
  • 64. Only one network is needed to manage both voice and data.
  • 65. Ideal for linking branch offices, staff working from home and staff 'on the road' .
  • 66. Improved employee productivity by efficiently managing the flow of incoming calls.
  • 68. It's a secure, high quality and resilient service.
  • 69. It provides enhanced flexibility for your employees - they can work from any location worldwide via a broadband connection.
  • 70.
  • 71. Access to our secure online user portal for easy day-to-day management of your service
  • 72. 24/7 UK based technical support and system management
  • 73. A wide range of features including voicemail, SMS texting, caller display, last number redial and conference calling.
  • 74. Voicemail retrievable by phone, email or via the online user portal
  • 75. Call groups that enable you to ensure your callers are handled effectively by the correct department
  • 76. A variety of call management features including: call routing, call groups, call forwarding, call queuing, caller screening
  • 77. Black and white lists to block or allow calls from specific numbers
  • 78. Real-time call data to keep track of where calls are made to and received from
  • 79. Call recording by extension, call group or call queue for complete information security
  • 80.
  • 81. 3rd party software integration e.g. CRM
  • 82. Click-to-dial with on-screen phone directories
  • 83. Custom user consoles (e.g. receptionist)
  • 84. ISDN, PSTN and GSM back up for business continuity
  • 85. Detailed Call Centre Reporting
  • 86.
  • 87. Install Blackberry express/professional server
  • 88. BES Policies implementation
  • 89. Blackberry Device lockdown
  • 90. Blackberry troubleshooting T- 0845 004 3029 info@air-it.co.ukwww.air-it.co.uk
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