Accelerating Digital Business in a Cloud-First World

ACCELERATING DIGITAL BUSINESS
IN A CLOUD-FIRST WORLD

2
ABOUT PERFICIENT
Perficient is the leading digital transformation
consulting firm serving Global 2000 and enterprise
customers throughout North America.
With unparalleled information technology, management consulting,
and creative capabilities, Perficient and its Perficient Digital agency
deliver vision, execution, and value with outstanding digital
experience, business optimization, and industry solutions.

3
PERFICIENT PROFILE
Founded in 1997
Public, NASDAQ: PRFT
2015 revenue $473.6 million
Major market locations:
Allentown, Atlanta, Ann Arbor, Boston, Charlotte, Chattanooga,
Chicago, Cincinnati, Columbus, Dallas, Denver, Detroit, Fairfax,
Houston, Indianapolis, Lafayette, Milwaukee, Minneapolis,
New York City, Northern California, Oxford (UK), Southern California,
St. Louis, Toronto
Global delivery centers in China and India
>2,800 colleagues
Dedicated solution practices
~90% repeat business rate
Alliance partnerships with major technology vendors
Multiple vendor/industry technology and growth awards

4
ABOUT OUR SPEAKERS
Joel Thimsen
Director Cloud and DevOps
Perficient
Gard Little
Research Director - IT Consulting
and System Integration
IDC

WHAT’S DRIVING
CHANGE IN THE
INDUSTRY?

© IDC Visit us at IDC.com and follow us on Twitter: @IDC 6
Enterprise and Consumer Expectations are Blending

IDC's MaturityScape Digital Transformation Stage Overview
14%
32%
33%
14%
8%
Most organizations are just beginning their
digital transformation journey
Source: IDC, Digital Transformation Maturity Model Benchmark, 2015; n= 317 IT and LOB Executives, March, 2015

8
PUSHING THE INNOVATION ENVELOPE

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GOING DIGITAL WITH YOUR BUSINESS
Adopt a digital-first
mindset to connect and
engage with customers in
a whole new way
Re-imagine traditional
models and operational
and business processes
for organizational velocity
Connect people,
processes, things, and
data in the industry to
deliver value to customers

SCALING DIGITAL
TRANSFORMATION

IDC FutureScape: Cloud Top 10 Decision Imperatives for 2016
Source: IDC FutureScape (Doc #259840/ November, 2015)
TIME (MONTHS) TO MAINSTREAM
ORGANIZATIONALIMPACT
Asingle
department
orabusinessunit
Multiple
departments
orbusinessunitsCompanywide
0-12 12-24 24+
Open is
Mandatory
Hybrid Cloud
Diversified
IT
Public Data and
Analytics
Industry Cloud
East-West
Power Shift
Skills and
Staffing
Cloud Core
DevOps
Matures
6 Workload-centric
Management2
10
3
8
1
9 7
4
5
 Hybrid cloud architectures will
continue to dominate
enterprise cloud strategies.
 Digital business strategies will
drive cloud strategies. Industry
clouds will be formed through
joint ventures or partnerships
between business enterprises
and one or more IT or cloud
service providers.
 Cloud is the catalyst for
significant shifts in IT staff
talent priorities and datacenter
locations.

12
Breathing new life into clinical operations with
a CTMS accelerator and integrations
Sunovion, a global biopharmaceutical company with an
outsourced trial management model, needed a clinical trial
management system (CTMS). Perficient implemented a
pre-configured and enhanced version of a CTMS, in a
regulatory-compliant cloud. We built XML integrations with
Sunovion's CRO partners that populate the CTMS with
specific data points. We also developed a sophisticated
import tool that allows Sunovion to upload spreadsheet-
formatted output data from any other system into the CTMS.
The CTMS accelerator enables Sunovion to streamline the
tracking and management of data, reports, and other
business processes, while the automated data integration
process and approach to populate the sponsor CTMS with
CRO data improves efficiencies, reduces the chance of
errors, and frees up human resources. It also saves time
and money for all companies involved.

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Increasing speed to market with the cloud
in just eight weeks
Apollo Endosurgery acquired the Lap-Band System®
brand and faced an aggressive cloud-based CRM
migration timeline to be operational in just eight weeks.
Apollo relied on Perficient’s experts for a rapid
implementation that involved integration with eight critical
business systems. We built a new Lap-Band website in
just 60 days to help candidates find information and locate
specialists. The final solution delivers speed, agility,
sales and marketing efficiency and long-term success
with a cloud platform.

People and business process changes remain the top challenges
What are the biggest challenges faced by your organization
as you implement your Digital Transformation initiative?
IT
respondents,
22%
17%
17%
15%
16%
11%
2%
LoB
respondents,
16%
21%
17%
16%
13%
15%
2%
People change
required (e.g.,
reskilling,
reorganization,
reassignment,
termination)
Changes to business
processes or
associated data
While strong
consulting skills are
needed to address all
of these challenges,
make sure project
goals address the top
2 challenges, not just
filling the skills gap
with qualified
resources
Source: Digital Transformation Professional Services Spending Intentions Survey, IDC,
December, 2015; IT n = 156, LoB n = 155

Large enterprise cloud adopters in the U.S. will consume
more services, except on front-end of the life-cycle
2014 2017
15
N = 112
Note: Large Enterprise is defined as organizations with 10,000 + employees.
Source: IDC, 2015 3rd Platform Professional Services Survey, Large Enterprise
ServicesLifeCycle
Higher Percentage
Lower Percentage
Applications Application Platforms Infrastructure
© IDC Visit us at IDC.com and follow us on Twitter: @IDC

16
STRATEGIC & TACTICAL APPROACH TO CLOUD

Services buyers say innovation and business outcomes, not technology skills,
more likely to drive project success
4.10 4.20 4.30 4.40 4.50 4.60 4.70
Provide technical insights &
competence related to…
Meet the project time line
Deliver the right value for the
fee paid
Able to transform critical
business processes for…
Able to achieve desired
business outcomes
Deliver innovation that
produces results
In order for a Digital Transformation consulting project to be successful, please indicate the
importance of each of the following characteristics…
Technical skills rank
6th in importance
compared with
delivering innovation
or desired business
outcomes,
so need to focus on
how those skills
contribute to
innovation and
business process
change
Source: IDC MarketScape: Worldwide Digital Transformation Consulting and Systems
Integration Services 2015 Vendor Assessment, May, 2015; n = 50

So where does innovation come from?
Who are the top 3 sources of innovation for your organization's growth
initiatives (i.e., those built on mobile devices, cloud services, social
technologies and Big Data)?
Top 5 answers an
interesting mix of
internal and external
sources, which
means you need to
look everywhere (at
yourselves, your
providers and your
customers) for
innovation
0% 10% 20% 30% 40% 50% 60%
Third party R&D or academic…
Social technology providers
Our competitors
Mobile device providers
Consulting or advisory services firms
Our customers
Big Data technology providers
Cloud service providers
Our own organization…
Source: 3rd Platform Professional Services Survey, IDC, January, 2015, N = 339

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What platforms are best
suited for me?
Does this platform have the
capabilities I require?
How will I operationalize this
new platform?
PERFICIENT’S INNOVATION LAB
Perficient’s Innovation Labs are focused on helping your organization adopt
new solutions in a lean, agile, and collaborative environment.
DISCOVERY
Candidate platforms
Solution requirements
App portfolio rationalization
AGILE REALIZATION
Implement MVP for use cases
Stakeholder demos
Feedback / closure reports
ADOPTION PLANNING
Platform selection
Roadmap for adoption
Community of Practice

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ACCELERATING CLOUD DEVELOPMENT

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Enabling a digital transformation journey with
Perficient Immersion
One of the nation’s largest not-for-profit health plans is on a
digital transformation journey and was looking to create a
personalized, empowering, and seamless customer
experience.
• Perficient, leveraging the power of cloud and a
hybrid cloud development platform is helping the
healthcare client achieve this goal.
• The health plan saw the speed-to-market and
innovation potential of the hybrid-cloud and is
committed to moving existing web properties as well as
deploying cloud native applications to the platform.
• We supported the client through an Innovation Lab
building out web applications while also implementing
an automated DevOps pipeline on the platform.

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QUESTIONS?
Type your question into the chatbox

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FOLLOW US ONLINE
• Perficient.com/SocialMedia
• Facebook.com/Perficient
• Twitter.com/PRFT_Transform
• Blogs.perficient.com/digitaltransformation
Next up:
Digital Transformation Webinar Series:
Commerce and Digital Transformation
Tuesday, June 14th
Perficient.com/webinars

Accelerating Digital Business in a Cloud-First World

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