1) Log management is important for security and regulatory compliance but is often not adequately performed due to being tedious, time-consuming, and abstract for IT staff to deal with. 2) IT professionals are already overworked and focused on maintaining high service levels, so they have little time to thoroughly analyze log data and hope breaches don't occur. 3) Providing the right log management solution can help address these human factors inhibiting effective log analysis and ensure this important security task is properly carried out.