Michelle Burton (FITOL)

Leicester, United Kingdom United Kingdom

Head of Customer Experience at Peritus Learning & Development Ltd

Education

I am Head of the Customer Experience at a leading Learning & Development company, Peritus Learning. I'm responsible for the smooth delivery of all our commercial programmes. My career started in the legal industry where I trained to be a solicitor before realising my love and passion for learning and development. I have held previous training and quality assurance roles, including designing and delivering programmes myselfself and mentoring others. I am responsible for all the associate delivery partners and ensures all delivery and training experiences are quality, informative, fun and focus on changing behaviours. Ensuring our clients receive quality delivery and an excellent serv...