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Devops Day #3: Quelle réalité pour Microsoft ?
3 Février 2017
Présentée par Patrice TROUSSET – DSI Microsoft
• Security, Cost Reduction,
Compliance and Privacy are our
Top Priorities
• Too much work, too little time,
often reactive
• The Challenge of
Consumerization of IT
• High Target for Security Attacks
• IT Business Alignment,
Prioritization and Partnership
• Poor time-to-market for
business apps
• Being Microsoft’s First and Best
Customer
• Running an Enterprise on Beta
Release Software
• Moving from a Code Centric to
a Data Centric Organization
• Software deployment more
than once, Continuous
Delivery
• User Experience & Self Service
Model
• Consolidation, centralization,
Simplify
experience
Delight employees,
customers, partners
Accelerate
capabilities
Drive new innovation
across sales, marketing,
and product teams
Make IT
a showcase
Inspire customers and
partners with our work
Microsoft IT Scope and Our Workforce
3
The IT environment:
180k+ Users
1,300 LOB apps managed by IT
400 Apps in company portal
195k Managed Windows 10
330k System Center managed devices
25k Personal devices managed by
Windows Intune
220k mailboxes on Office 365
270k SharePoint Online sites on O365
65% Private cloud
22% Apps migrated to Azure
10 billion Security events collected daily
8.4 million Skype for Business calls each
month
We are
multi-generational…
35%
Boomers
35%
Gen X’ers
30%
Millennials
… and connected
1.2M devices hit the
Microsoft network
150k devices sync via
Exchange Active Sync
90k Yams past 7 days
15k iOS
10k Macs
12k Android
global…
120k+ Employees…
in 119 Countries
Across 717 sites
with ~60k non-U.S. Employees
Basic
standard
Rationalize
Dynamic
y1 y2
y3
y4Initialisation
Incremental
improvement
Transformation
required
y6
Increased Business value
Maximizing the business value of IT
needs to move IT to Dynamic stage:
• Flexibility & Agility
• Cost efficiency
Last step to Dynamic requires transformation
and not just Improvement.
Moving to Dynamic or producing double digit cost reduction is possible
only in transformation of IT.
Operation
Maturity
Basic
standard
Rationalize
Dynamic
Invest Neutral Cost Red X% Cost Red XX%
Budget
Business processes
Shared services &
platforms
Centralized, aligned, and
standardized functions
Organization evolution: Microsoft IT
2005 2005-2010 2010-2014 2014 
Decentralized
Business Unit IT
Engineering
OperationsSolution Mgmt.
Architecture
Cross-ITFunctions
Agility (DevOps)
Real-time IT
BUSINESS IS FASTER…
COMPETITION IS FIERCER…
TIME TO MARKET IS KEY
Organization evolution: Microsoft
PartnersCustomersProspects
Sales ServiceMarketing
HRR&DOperations
Organizational silos
Disconnected employee engagement
Connected enterprise
Connected employee engagement

? ?
? ?
Value delivery challenges
IT drives
business
success!
High IT performance
correlates with strong
business performance,
helps boost productivity,
market share and profit
… for companies that try
to adapttheir existing tools
for DevOps practices
80% failure rate …
Outperforming
teams are 54%
more
likely to
DevOps was being initiated by
more development teams than IT Ops
teams by about a 40% to 33% margin
IT decision
makers is still
unfamiliar with
the term DevOps
6
Responding to
ongoing needs for
efficiency and growth
Always keeping all
systems safe and secure
dual goals
Developers
26.7%
No executive support
56.7%
Cultural inhibitors
43.3%
Fragmentedprocesses
Collaboration blockers
The average hourly
cost of infrastructure
failure is $100,000
per hour
It takes on average
200 minutes to
diagnose and repair
a production issue
40%
… of implementations end up getting
reworked because they don’t meet the
users’ original requirements
1 in
Agile methodologieshave adopted
3/4 of teams
A bug caught in production ends
up costing
than if the same bug was found
earlier in the development cycle
100x more
BusinessIT Ops
CIOs
70 %
to reduce
IT costs
Would
increase
risk
and accelerate
business agility
of
… of development budgets for software,
IT staff and external professional services
will be consumed by poor requirements
41%
What is DevOps?
“It’s Development
and
Operations
collaboration”
“It’s a job
title”
“It means
faster and
smaller
releases”
“It’s
automation”
What is DevOps?
“It’s Development
and
Operations
collaboration”
“It’s a job
title”
“It means
faster and
smaller
releases”
“It’s
automation”
What is DevOps?
“It’s Development
and
Operations
collaboration”
“It’s a job
title”
“It means
faster and
smaller
releases”
“It’s
automation”
DevOps is an approach and set of practices that promote
collaboration and communication of both software developers and
information technology professionals while automating the process
of software delivery and infrastructure changes.
It is more a mindset shift than a new methodology to learn,
establishing a culture and environment, where building, testing,
releasing and operating software solutions can happen rapidly,
frequently, and more reliably.
The DevOps
Approach
PEOPLE
Collaborate more
Share common goals
Focus on improvement
BRINGING PEOPLE TOGETHER
PROCESS
Eliminate waste
Increase efficiency
Streamline feedback
DELIVERING VALUE FASTER
TOOLS
Enhance productivity
Enable collaboration
Facilitate experimentation
EXECUTING A DEVOPS STRATEGY
The DevOps
Approach
PEOPLE
Collaborate more
Share common goals
Focus on improvement
BRINGING PEOPLE TOGETHER
PROCESS
Eliminate waste
Increase efficiency
Streamline feedback
DELIVERING VALUE FASTER
TOOLS
Enhance productivity
Enable collaboration
Facilitate experimentation
EXECUTING A DEVOPS STRATEGY
The converged DevOps lifecycle
Develop
Test
Plan
Monitor
Learn
Release
OUR 7 HABITS
FOR DEVOPS
SUCCESS
21 | Le voyage de Microsoft en Agilité
 Multidiscipline
 10-12 persons
 Auto-managed
 Autonomy on backlog management
 Sustain teams for 12-18 months
 Environment refurbished
 Collaboration principles
 Unique repository (VSO)
Impact on Microsoft Teams
Relationship
Manager
trusted advisor
Business
Architect
best use
of assets
Process
Engineer
real-enough
time
Engineering
and DevOps
it works, build for
monitoring
self-healing
Edge/Wireless
Networking
secure, anywhere
access
Cloud
Architect
secure, anywhere
access
Data
Scientist
business insight
Information
Architect
trustworthy
data
Solution
Manager
UI Designer
UX Designer
Tester
SDET
Developer
Application
Operation
& Support
Statistician
Analyst
DBA
Data Analyst
Network
Datacenter
Engineer
Organizational change
Commoditized skills Strategicskills for the new era
Standard Channels for Training and Listening
Ideas/FeedbackOffice Hours/Q&A Sessions
• Your ideas for changes to the
tool or process or for other
improvements
• Vote on ideas posted by
other people
• Open Office Hours
• Team trainings
• MSX Advanced
• New Features
• Sales Transformation
Discussion
• Post your comment to
start discussions (eg best
practice, learnings…)
• Monitor Announcements
from Corp & Tool
announcements
• One Yammer Group per
project
It transformation - DevOps Day - 02/02/2017

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It transformation - DevOps Day - 02/02/2017

  • 1. Devops Day #3: Quelle réalité pour Microsoft ? 3 Février 2017 Présentée par Patrice TROUSSET – DSI Microsoft
  • 2. • Security, Cost Reduction, Compliance and Privacy are our Top Priorities • Too much work, too little time, often reactive • The Challenge of Consumerization of IT • High Target for Security Attacks • IT Business Alignment, Prioritization and Partnership • Poor time-to-market for business apps • Being Microsoft’s First and Best Customer • Running an Enterprise on Beta Release Software • Moving from a Code Centric to a Data Centric Organization • Software deployment more than once, Continuous Delivery • User Experience & Self Service Model • Consolidation, centralization,
  • 3. Simplify experience Delight employees, customers, partners Accelerate capabilities Drive new innovation across sales, marketing, and product teams Make IT a showcase Inspire customers and partners with our work
  • 4. Microsoft IT Scope and Our Workforce 3 The IT environment: 180k+ Users 1,300 LOB apps managed by IT 400 Apps in company portal 195k Managed Windows 10 330k System Center managed devices 25k Personal devices managed by Windows Intune 220k mailboxes on Office 365 270k SharePoint Online sites on O365 65% Private cloud 22% Apps migrated to Azure 10 billion Security events collected daily 8.4 million Skype for Business calls each month We are multi-generational… 35% Boomers 35% Gen X’ers 30% Millennials … and connected 1.2M devices hit the Microsoft network 150k devices sync via Exchange Active Sync 90k Yams past 7 days 15k iOS 10k Macs 12k Android global… 120k+ Employees… in 119 Countries Across 717 sites with ~60k non-U.S. Employees
  • 5. Basic standard Rationalize Dynamic y1 y2 y3 y4Initialisation Incremental improvement Transformation required y6 Increased Business value Maximizing the business value of IT needs to move IT to Dynamic stage: • Flexibility & Agility • Cost efficiency Last step to Dynamic requires transformation and not just Improvement. Moving to Dynamic or producing double digit cost reduction is possible only in transformation of IT. Operation Maturity Basic standard Rationalize Dynamic Invest Neutral Cost Red X% Cost Red XX% Budget
  • 6. Business processes Shared services & platforms Centralized, aligned, and standardized functions Organization evolution: Microsoft IT 2005 2005-2010 2010-2014 2014  Decentralized Business Unit IT Engineering OperationsSolution Mgmt. Architecture Cross-ITFunctions Agility (DevOps) Real-time IT
  • 7. BUSINESS IS FASTER… COMPETITION IS FIERCER… TIME TO MARKET IS KEY
  • 8.
  • 10.
  • 11. PartnersCustomersProspects Sales ServiceMarketing HRR&DOperations Organizational silos Disconnected employee engagement Connected enterprise Connected employee engagement  ? ? ? ?
  • 12. Value delivery challenges IT drives business success! High IT performance correlates with strong business performance, helps boost productivity, market share and profit … for companies that try to adapttheir existing tools for DevOps practices 80% failure rate … Outperforming teams are 54% more likely to DevOps was being initiated by more development teams than IT Ops teams by about a 40% to 33% margin IT decision makers is still unfamiliar with the term DevOps 6 Responding to ongoing needs for efficiency and growth Always keeping all systems safe and secure dual goals Developers 26.7% No executive support 56.7% Cultural inhibitors 43.3% Fragmentedprocesses Collaboration blockers The average hourly cost of infrastructure failure is $100,000 per hour It takes on average 200 minutes to diagnose and repair a production issue 40% … of implementations end up getting reworked because they don’t meet the users’ original requirements 1 in Agile methodologieshave adopted 3/4 of teams A bug caught in production ends up costing than if the same bug was found earlier in the development cycle 100x more BusinessIT Ops CIOs 70 % to reduce IT costs Would increase risk and accelerate business agility of … of development budgets for software, IT staff and external professional services will be consumed by poor requirements 41%
  • 13. What is DevOps? “It’s Development and Operations collaboration” “It’s a job title” “It means faster and smaller releases” “It’s automation”
  • 14. What is DevOps? “It’s Development and Operations collaboration” “It’s a job title” “It means faster and smaller releases” “It’s automation”
  • 15. What is DevOps? “It’s Development and Operations collaboration” “It’s a job title” “It means faster and smaller releases” “It’s automation” DevOps is an approach and set of practices that promote collaboration and communication of both software developers and information technology professionals while automating the process of software delivery and infrastructure changes. It is more a mindset shift than a new methodology to learn, establishing a culture and environment, where building, testing, releasing and operating software solutions can happen rapidly, frequently, and more reliably.
  • 16. The DevOps Approach PEOPLE Collaborate more Share common goals Focus on improvement BRINGING PEOPLE TOGETHER PROCESS Eliminate waste Increase efficiency Streamline feedback DELIVERING VALUE FASTER TOOLS Enhance productivity Enable collaboration Facilitate experimentation EXECUTING A DEVOPS STRATEGY
  • 17. The DevOps Approach PEOPLE Collaborate more Share common goals Focus on improvement BRINGING PEOPLE TOGETHER PROCESS Eliminate waste Increase efficiency Streamline feedback DELIVERING VALUE FASTER TOOLS Enhance productivity Enable collaboration Facilitate experimentation EXECUTING A DEVOPS STRATEGY
  • 18. The converged DevOps lifecycle Develop Test Plan Monitor Learn Release
  • 19. OUR 7 HABITS FOR DEVOPS SUCCESS
  • 20. 21 | Le voyage de Microsoft en Agilité  Multidiscipline  10-12 persons  Auto-managed  Autonomy on backlog management  Sustain teams for 12-18 months  Environment refurbished  Collaboration principles  Unique repository (VSO) Impact on Microsoft Teams
  • 21. Relationship Manager trusted advisor Business Architect best use of assets Process Engineer real-enough time Engineering and DevOps it works, build for monitoring self-healing Edge/Wireless Networking secure, anywhere access Cloud Architect secure, anywhere access Data Scientist business insight Information Architect trustworthy data Solution Manager UI Designer UX Designer Tester SDET Developer Application Operation & Support Statistician Analyst DBA Data Analyst Network Datacenter Engineer Organizational change Commoditized skills Strategicskills for the new era
  • 22.
  • 23.
  • 24. Standard Channels for Training and Listening Ideas/FeedbackOffice Hours/Q&A Sessions • Your ideas for changes to the tool or process or for other improvements • Vote on ideas posted by other people • Open Office Hours • Team trainings • MSX Advanced • New Features • Sales Transformation Discussion • Post your comment to start discussions (eg best practice, learnings…) • Monitor Announcements from Corp & Tool announcements • One Yammer Group per project
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