Here at our company, we are a rapidly growing Business Development firm specializing in individualized customer service and sales strategies to meet the needs of our clients. We are seeking a driven and professional Customer Service Specialist to assist our growing consumer base to assist in product inquiries, answering questions, and finalizing the sales process through to delivery. The Customer Service Specialist will put you at the frontline with our client’s consumers; being a people-person is a MUST!
Our Customer Service Specialist position starts entry-level, and we pride ourselves on promoting from within. Investing in our team and filling these positions internally is one of our core beliefs. Giving back to our team members who have proven successful is how we grow our business and help our Customer Service Representatives take their careers to the next level!
Daily Functions of our Customer Service Specialist:
Present our client’s products and services to each customer account directly according to their needs and wants
Utilize negotiation skills throughout the sales process with both existing and potential customers
Customize product recommendations to each customer to increase satisfaction and brand loyalty
Build and maintain relationships with customers until product/service is delivered
Work with other Customer Service Specialists to ensure ultimate success with current knowledge, market trends, and compliance requirements
What we are looking for in a Customer Service Specialist:
Customer service background and strong communication skills
1-2 years of experience in a customer service, business development, sales, or leadership role is preferred
A strong work ethic and drive for ultimate success
Outstanding communication skills, both written and verbal
The desire for growth and hunger for knowledge throughout the entry-level
Results-driven mentality
What you can expect from us:
Competitive pay with a healthy bonus structure
Extensive training and development from our top tier customer acquisition and sales industry experts
Long term growth opportunities and internal upward mobility
A Positive atmosphere and a collaborative, diverse culture
Powered by JazzHR
2o4K8FSx3Q
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
Referrals increase your chances of interviewing at Solstice Marketing by 2x