Fast Theme & Outstanding Support
Professional looking theme and the support is excellent! Just switched our theme and we're very happy with our site now!
Date of experience: 16 June 2024
33 total
Professional looking theme and the support is excellent! Just switched our theme and we're very happy with our site now!
Date of experience: 16 June 2024
Great theme, great support. After pinpointing an issue related to WP Rocket and JavaScript defer, they helped us locate which file was to be excluded, and they were super available as they replied to our support email only 2 hours after we reached out to them.
Date of experience: 06 June 2024
Charlie is great to work with and fixed an issue on the backend of our website to better integrate with Merchant Pro. I look forward to using the other features from this plugin. There seems to be a lot of cool functions that we can use.
Date of experience: 04 June 2024
Reply from aThemes
Customer Service was excellent. I had all kinds of problems, my fault and my site's differences, which I was helped with. The effort was well worth it as the Pro plugin is easy to use and busy enhancing my website.
Date of experience: 29 May 2024
Great customer support and always fast and helpfull on some of the issues and changs requests. I'm a amateur myself when it comes to development, but Collins and team is always there to save the day!
Date of experience: 29 May 2024
I am a happy customer of the Sydney and new Themeum LMS themes. The themes are well thought out and comprehensive in terms of options. I am impressed with the world class support. I have learnt lot from them, they're kind and collaborative, doing what it is best for the client! I do recommend Athemes to any person or organization looking for awesome themes and top support!
Date of experience: 05 April 2024
The theme is very good, in the last updates there have been many improvements. The technical support offers prompt response and gives solutions, precisely after the last updates I have had some errors with the theme, but every time I contact them, they give me solution.
Date of experience: 04 April 2024
Excellent theme support. Had an issue with a random image displaying on the right hand site of my website. The support team managed to sort this so quickly and it was a very easy fix that I would do myself, with their instructions. Many thanks. Highly recommend.
Date of experience: 12 April 2024
I only have experience with the Botiga theme. The theme is well thought out and comprehensive in terms of options. I am impressed with the support. If something is not possible they admit it immediately and don't beat around the bush. The possible improvements are immediately put on a wish list.
Support really does its best to help just a little bit further than strictly necessary.
Date of experience: 22 February 2024
Great plugin and even better support for the Pro versions!
Date of experience: 30 May 2024
The theme is excellent and customer support is fast and very helpful. I am deducting the one star as things have gone wrong after updates a couple of times. That said, AThemes customer support has fixed the errors very quickly each time. Would highly recommend.
Date of experience: 24 January 2024
Fantastic themes and superior support :)
Really can't go wrong with Botiga/pro i have used a older theme before and decided to stay with athemes and couldn't be happier!
Date of experience: 05 March 2024
Been working with Athemes for a numer of years now and they have solid products but what stands apart is their support. Always helpful and sometimes a big part of deliverance when i have a new design idea for clients. Athemes is gr8! 💥🙏👍
Date of experience: 02 February 2024
One of the best ecommerce wordpress themes out there. Super fast, tons of features.
They also have amazing top tier support that is quick and super helpful!
Date of experience: 13 March 2024
the themes are awesome, elegant, and responsive, and customer support is satisfactory. the price of the pro plans are not very expensive. Good choice.
Date of experience: 17 February 2024
I'm a satisfied customer with the Sydney theme :) The look of the theme is very classy, the functionalities are very practical and evolve according to the uses of the customers. The technical support is kind, responsive, efficient and really strives for customer satisfaction.
Date of experience: 24 April 2024
Very fast and very helpfull. Responded quickly to my ticket.
Date of experience: 16 May 2024
The staff was incredibly supportive. Whenever I have a question come up (and I've had quite a few) they are quick to offer the solution I need. Not to mention, the theme is fast and sleek. I'm very happy!
Date of experience: 25 January 2024
Fake company that scams people
Non existent job opening with paid work and no reply or money after work was done
Date of experience: 10 November 2023
Reply from aThemes
Awesome theme, awesome support, seriously. would definitely use again for future websites. They even help me fixing Elementor stuff. Definitely 5 stars.
Date of experience: 25 January 2024